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All 1,893 Hangzhou hotels

Ramada Plaza Haihua Hangzhou

4.0 of 5 Hotel   |   No.298 Qingchun Road, Hangzhou 310006, China (Xihu Resort)
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Ramada Plaza Haihua Hangzhou
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Ranked #129 of 1,893 hotels in Hangzhou
A recent review
4 of 5 stars reviewed 4 weeks ago
ohno4 Florida
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212 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
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English first
Senior Contributor
29 reviews 29 reviews
17 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed 4 weeks ago

After reading some of the TA reviews for this hotel, I was a little apprehensive. Thankfully, the Ramada Plaza exceeded my expectations. I give them 4 Chinese stars (more like 3.5 Western stars). Rooms were clean and relatively spacious, although I do agree with the other guests that struggled with traffic noise. We were on the 4th floor and could... More

Was this review helpful? Yes 1
Greenville, South Carolina
Top Contributor
51 reviews 51 reviews
28 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed June 4, 2014

Just a 5 minute walk from West Lake (and the great nightly musical fountain) made this a good choice for our 3 night stay in Hangzhou. Hangzhou is a city that generally has far fewer Western tourists than other places we visited. As such, there was fewer fluent English-speakers among the staff. The saving grace was a charming intern from... More

Was this review helpful? Yes 4
Houston, Texas
Top Contributor
54 reviews 54 reviews
32 hotel reviews
36 helpful votes 36 helpful votes
2 of 5 stars Reviewed May 16, 2014

I have found that Chinese hotels typically have a lot more smoking rooms than non-smoking. However, they also have adequate ventilation so that those who are lucky enough to get non-smoking rooms don't smell smoke from the other rooms in their own. The rooms in this hotel all smell like smoke. I switched a couple of times, and everyone in... More

Was this review helpful? Yes 1
GRM_RA, Manager at Ramada Plaza Haihua Hangzhou, responded to this review

Thank you for choosing Ramada Plaza Hangzhou Haihua! We are very sorry to hear about your experience. Our hotel is located in the busy section of the city center, only 2 minutes walk from West Lake. We are always willing to wholeheartedly provide relatively quiet rooms for guests who have special needs. We will constantly improve the service quality of... More

Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed May 4, 2014

+ personel speaks and understands english + localisation is very good + really close to the lake and to the metro station + we had no problems to get another room when it turned out that it is extremly loud in the room we got (due to construction work on the street) + allthought we arrived before "check-in" time, our... More

Was this review helpful? Yes 1
Sao Paulo, SP
4 reviews 4 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed March 29, 2014

I did not like the hotel, i stayed yesterday night and thought it was dirty, very old, the staff spoked very poor english and it was expensive for what i got. Have to admit the location was good. Today when i woke, up before i left for the train station, i went to the reception and exchanged money, 500 USD.... More

Was this review helpful? Yes 2
Copenhagen, Denmark
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 25, 2014

In our search for a comfortable hotel with English speaking employees too a decent price and at the same time having the main attraction just around the corner - it doesnt get any better at the price than Ramada hotel. First of all, friendly staff that speaks English (hard to find) in China in general. A small but functional gym... More

Was this review helpful? Yes 7
Shanghai, China
11 reviews 11 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed February 7, 2014

We have been using RAMADA HOTEL chains in China for over 6 years. This Ramada Hotel is special for us because of its location. It is very close to West Lake (XiHu) and close to restaurants, bars, shopping malls and anything you want. Taking a taxi from this location is very easy. And the stuff is helpful when they see... More

Was this review helpful? Yes 2
Lille, France
14 reviews 14 reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed December 26, 2013

I stayed in this hotel twice this year and i won't stay here again. Staff members don't have a good english, it is sometimes difficult to be understood. Even worse at the restaurant : bad food and service almost ok. Rooms : aouch... Bathroom is really oldschool, with cracks in the bathtube. Beds are ok but the furniture is really... More

Was this review helpful? Yes 1
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Additional Information about Ramada Plaza Haihua Hangzhou

Address: No.298 Qingchun Road, Hangzhou 310006, China
Location: China > Zhejiang > Hangzhou > Xihu Resort , Downtown , Xiacheng District
Price Range (Based on Average Rates): $
Hotel Class:4 star — Ramada Plaza Haihua Hangzhou 4*
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Also Known As:
Ramada Plaza Hangzhou Hotel Hangzhou
Ramada Hangzhou
Hangzhou Ramada

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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#60 Luxury Hotel in Hangzhou #97 Best Value Hotel in Hangzhou
Hotel Class
Official Description (provided by the hotel)
Ramada Plaza Hangzhou Haihua is a four star international hotel overlooking the north eastern shore of the famous West Lake adjacent to the city's commercial center. ... more   less 
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