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All 1,900 Hangzhou hotels

Ramada Plaza Haihua Hangzhou

4.0 of 5 Hotel   |   No.298 Qingchun Road, Hangzhou 310006, China (Xihu Resort)
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Ramada Plaza Haihua Hangzhou
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Ranked #96 of 1,900 hotels in Hangzhou
A recent review
5 of 5 stars reviewed 3 days ago
Dick L Manila, Philippines
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219 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
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English first
Manila, Philippines
Top Contributor
95 reviews 95 reviews
30 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

The hotel is well appointed, spacious and modern. Reception was very friendly and helpful, with several staff speaking English. Check-in was very efficient, and transfer to the room was very quick. We had booked a non-smoking room, the room allocated was just that, and on a non-smoking floor. There were no lingering smells in the room as we have encountered... More

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Newbury, United Kingdom
5 reviews 5 reviews
4 of 5 stars Reviewed 4 weeks ago

Really enjoyed our stay. Staff seem happy and friendly. Room was clean and comfortable. Only problem was the smell of smoking occasionally. Very convenient for the West Lake and local shopping and restaurants. Would stay there again if visiting Hangzhou. Didn't eat their breakfast or in their restaurants so no idea if good or not.

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Senior Contributor
30 reviews 30 reviews
18 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed June 30, 2014

After reading some of the TA reviews for this hotel, I was a little apprehensive. Thankfully, the Ramada Plaza exceeded my expectations. I give them 4 Chinese stars (more like 3.5 Western stars). Rooms were clean and relatively spacious, although I do agree with the other guests that struggled with traffic noise. We were on the 4th floor and could... More

Was this review helpful? Yes 2
Greenville, South Carolina
Top Contributor
51 reviews 51 reviews
28 hotel reviews
39 helpful votes 39 helpful votes
3 of 5 stars Reviewed June 4, 2014

Just a 5 minute walk from West Lake (and the great nightly musical fountain) made this a good choice for our 3 night stay in Hangzhou. Hangzhou is a city that generally has far fewer Western tourists than other places we visited. As such, there was fewer fluent English-speakers among the staff. The saving grace was a charming intern from... More

Was this review helpful? Yes 4
Houston, Texas
Top Contributor
53 reviews 53 reviews
31 hotel reviews
36 helpful votes 36 helpful votes
2 of 5 stars Reviewed May 16, 2014

I have found that Chinese hotels typically have a lot more smoking rooms than non-smoking. However, they also have adequate ventilation so that those who are lucky enough to get non-smoking rooms don't smell smoke from the other rooms in their own. The rooms in this hotel all smell like smoke. I switched a couple of times, and everyone in... More

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GRM_RA, Manager at Ramada Plaza Haihua Hangzhou, responded to this review

Thank you for choosing Ramada Plaza Hangzhou Haihua! We are very sorry to hear about your experience. Our hotel is located in the busy section of the city center, only 2 minutes walk from West Lake. We are always willing to wholeheartedly provide relatively quiet rooms for guests who have special needs. We will constantly improve the service quality of... More

Senior Reviewer
10 reviews 10 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed May 4, 2014

+ personel speaks and understands english + localisation is very good + really close to the lake and to the metro station + we had no problems to get another room when it turned out that it is extremly loud in the room we got (due to construction work on the street) + allthought we arrived before "check-in" time, our... More

Was this review helpful? Yes 1
Sao Paulo, SP
4 reviews 4 reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed March 29, 2014

I did not like the hotel, i stayed yesterday night and thought it was dirty, very old, the staff spoked very poor english and it was expensive for what i got. Have to admit the location was good. Today when i woke, up before i left for the train station, i went to the reception and exchanged money, 500 USD.... More

Was this review helpful? Yes 2
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Additional Information about Ramada Plaza Haihua Hangzhou

Address: No.298 Qingchun Road, Hangzhou 310006, China
Location: China > Zhejiang > Hangzhou > Xihu Resort , Downtown , Xiacheng District
Price Range (Based on Average Rates): $
Hotel Class:4 star — Ramada Plaza Haihua Hangzhou 4*
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Also Known As:
Ramada Plaza Hangzhou Hotel Hangzhou
Ramada Hangzhou
Hangzhou Ramada

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#59 Luxury Hotel in Hangzhou #109 Best Value Hotel in Hangzhou
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Official Description (provided by the hotel)
Ramada Plaza Hangzhou Haihua is a four star international hotel overlooking the north eastern shore of the famous West Lake adjacent to the city's commercial center. ... more   less 
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  • Can tickets for local attractions be purchased at the front desk?
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  • At what time does the pool open each day?

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