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All 1,967 Hangzhou hotels

Holiday Inn Hangzhou City Center

4.0 of 5 Hotel   |   No.289 Jianguo North Road, Xiacheng District, Hangzhou 310003, China
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Ranked #47 of 1,967 Hotels in Hangzhou
A recent review
4 of 5 stars reviewed 2 days ago
K1ngT1m
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217 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
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    (56)
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    (66)
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    (56)
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    (39)
All months
Top Contributor
72 reviews 72 reviews
21 hotel reviews
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

This is a good business traveler hotel. The location is very convenient. I enjoyed a breakfast and dinner in the coffee shop and had an enjoyable massage. The hotel is clean and managed to international standards. For the price I paid it was definitely a good deal.

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Shanghai, China
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

I stayed 2 nights in the Holiday Inn Hangzhou city center, the breakfast is good, Check in/out were fast, the room was clean and had a nice view. The thing that makes this hotel great is the staff, I had a big trouble just when We arrived to the hotel we found out that one of us accidentally dropped an... More 

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HolidayInnHangzhou1, General Manager at Holiday Inn Hangzhou City Center, responded to this review

Dear Jul123k, Thank you very much for taking time to share your thoughts about your stay with us! We are very proud to hear that you had such a good experience at Holiday Inn Hangzhou City Center! I am glad to know you enjoyed our service, food and staff. Once again, thank you for your comments and we are looking... More 

Irmo, South Carolina
Senior Contributor
31 reviews 31 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 8, 2014

Held a meeting in the hotel. Facilities were all in good condition and very clean. Staff was very helpful and overall did a very good job. Meeting rooms were well equipped with attentive staff. Will use this hotel again

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HolidayInnHangzhou1, General Manager at Holiday Inn Hangzhou City Center, responded to this review

Dear Mark E, Thank you for taking the time to input your comment about your meeting at Holiday Inn Hangzhou City Center. We are very proud heard that you had such a good experience at our hotel. I am glad to know you enjoyed our service, facilities and staff. We look forward to welcoming you back to Holiday Inn Hangzhou... More 

Dayton, Ohio
Top Contributor
74 reviews 74 reviews
6 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed November 3, 2014

Normal Holiday Inn Clean room..we got in at 10pm and left at 8am! As in most China hotels u put your card in a slot to use lights,tv,etc.. This is a pain if u want to get in bed and use tv and read! U have to go across room to turn off! Great showermmm

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HolidayInnHangzhou1, General Manager at Holiday Inn Hangzhou City Center, responded to this review

Dear Spencernewsock , Thank you very much for taking the time to share your thoughts about your recent stay with us. We are very proud to hear that you had a good experience at the Holiday Inn Hangzhou City Center. I am glad to know you enjoyed the room and shower. Once again, thank you very much for your comments... More 

Wangaratta North
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 26, 2014

We have stayed at this hotel three times on this trip making it our centre for touring. Staff were excellent as was management. Food was really good giving you the option of local, western or a combo.

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HolidayInnHangzhou1, General Manager at Holiday Inn Hangzhou City Center, responded to this review

Dear DougM897, Thank you very much for taking time to share your thoughts about your stay with us! We are very proud to hear that you had such a good experience at Holiday Inn Hangzhou City Center! I am glad to know you enjoyed our food, location and staff. Once again, thank you for your comments and we are looking... More 

1 review
1 of 5 stars Reviewed October 19, 2014 via mobile

the travel package forced me to pick this one this hotel is a fruad the pics look ok but trust me everything is terrible and i cannot bear with it and change to another hotel over the night please treat yourself better even it is a business trip hotel has no wifi the room has bugs the room smells real... More 

Was this review helpful? Yes
HolidayInnHangzhou1, General Manager at Holiday Inn Hangzhou City Center, responded to this review

Dear jktyper, Thank you for your feedback. I was concerned your comments with your stay. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodation.. In regards to comments I am surprised about them as you have noted there is no Wifi, but we have Wifi installed in all rooms and public areas free... More 

Kuala Lumpur
Top Contributor
78 reviews 78 reviews
33 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed September 22, 2014

Clean room, good spread of food variety for breakfast, good English spoken staff, staff are all very attentive, helpful and makes honest attempts to speak English despite of their skills (which really impressed me), great location, efficient service and the list can go on and on. Please keep it up. Has problems with the air conditioner, the temperature control was... More 

Was this review helpful? Yes 1
HolidayInnHangzhou1, General Manager at Holiday Inn Hangzhou City Center, responded to this review

Dear IntanWan , Thank you very much for taking time to share your thoughts about your stay with us! We are very proud to hear that you had such a good experience at Holiday Inn Hangzhou City Center! I am glad to know you enjoyed our service, food, location and staff. For the air conditioner、internet service,i have discussed with our... More 

Slovakia
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed September 13, 2014

I stayed in this hotel for more than one month before i found apartment in Hangzhou. Hotel has good position, Tesco is very near, many small local restaurants around (not easy to order food without Chinese), silk market nearby, West lake around 4km. I used to walk along water canal behind hotel, there is green area where also local people... More 

Was this review helpful? Yes 1
HolidayInnHangzhou1, General Manager at Holiday Inn Hangzhou City Center, responded to this review

Dear hlinajs, Thank you for taking the time to input your comment about your recent stay at Holiday Inn Hangzhou City Center and also for providing such great detail. We are very proud heard that you had such a good experience at our hotel during your stay. I am glad to know you enjoyed our service, the location of the... More 

The Hague, The Netherlands
Senior Reviewer
7 reviews 7 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed August 14, 2014

During my trip to Hangzhou I stayed in this Hotel, first of all I have to say my trip in Hangzhou was very pleasant although the hotel in my opinion was a little bit overpriced and the people who were working there did not speak english, what makes it hard to order diner or drinks at the bar. The breakfast... More 

Was this review helpful? Yes
HolidayInnHangzhou1, General Manager at Holiday Inn Hangzhou City Center, responded to this review

Dear Lars1010857, Thank you for taking the time to input your comment about your recent stay at Holiday Inn Hangzhou City Center. I was concerned to learn of the problems experienced with your stay. Kindly accept our sincere apologies for any inconvenience caused. The staff English you mentioned is not in line with our usually high standards. We have discussed... More 

New Delhi, India
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed June 15, 2014

centrally located. Banks are near for good rate of conversion. Excellent place for big Conference. well maintained. Near silk market (4:00 am to 4:00pm time) All facilities available. Breakfast excellent.

Was this review helpful? Yes
HolidayInnHangzhou1, General Manager at Holiday Inn Hangzhou City Center, responded to this review

Dear Soudiptaadhikari, Thank you very much for taking time to share your thoughts about your stay with us! We are very proud to hear that you had such a good experience at Holiday Inn Hangzhou City Center! I am glad to know you enjoyed our breakfast and location. Once again, thank you for your comments and we are looking forward... More 

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Additional Information about Holiday Inn Hangzhou City Center

Address: No.289 Jianguo North Road, Xiacheng District, Hangzhou 310003, China
Phone Number:
Location: China > Zhejiang > Hangzhou
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Hangzhou City Center 4*
Number of rooms: 322
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Also Known As:
Holiday Inn Hangzhou City Hotel Hangzhou
Hangzhou Holiday Inn
Hotel Style:
#16 Business Hotel in Hangzhou
#37 Luxury Hotel in Hangzhou
#58 Best Value Hotel in Hangzhou

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