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Holiday Inn Hangzhou City Center

4.0 of 5
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No.289 Jianguo North Road, Xiacheng District, Hangzhou 310003, China
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Holiday Inn Hangzhou City Center
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Ranked #42 of 1,968 Hotels in Hangzhou
A recent review
4 of 5 stars reviewed 1 week ago
Kel_c_hk Hong Kong, null, Hong Kong
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233 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
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  • Chinese (Simplified) first
  • English first
  • French first
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  • Italian first
  • Japanese first
  • Portuguese first
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Hong Kong, null, Hong Kong
Contributor
14 reviews 14 reviews
14 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed there for two nights. Good size room and efficent front desk. Excellent value for about RMB 600 per night including breakfast. Buffet breakfast has good variety but egg station cook seemed to be overwhelmed from times. A big minus for this hotel is construction of subway next to hotel. It is 24/7 so there is noise. Getting Taxi from... More 

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HolidayInnHangzhou1, General Manager at Holiday Inn Hangzhou City Center, responded to this review

Dear Kel_c_hk, Thank you for taking the time to share your comments. We are very glad to know you enjoyed our room and service. I understand your concerns about the taxis service in Hangzhou, this is challenge that all the Hotels are facing in Hangzhou. We do offer a Hotel Car service, that can be pre-booked for your next trip... More 

Guangzhou, China
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We stayed here a couple of times and it is a good value hotel in good location. Staff are friendly, big variety on the breakfast buffet with asian and international food, also had a foot massage in the hotel spa and it was heavenly. Happy to recommend to others.

Was this review helpful? Yes
HolidayInnHangzhou1, General Manager at Holiday Inn Hangzhou City Center, responded to this review

Dear Michael L, Thank you very much for taking the time to share your thoughts about your recent stay with us. Thank you also for providing such great detail. We are very proud to hear that you had such a good experience at the Holiday Inn Hangzhou City Center. I am glad to know you enjoyed the staff、food and location.... More 

Shanghai, China
Top Contributor
66 reviews 66 reviews
40 hotel reviews
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here for one night, everything about our stay was first class. There was road works outside, however, we were met at the door by bellboy, he was very friendly and offered to carry our bags. Check in was fast and easy, and the bellboy brought up our bags promptly. The room was really big and the bed was... More 

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HolidayInnHangzhou1, General Manager at Holiday Inn Hangzhou City Center, responded to this review

Dear Qualitycontroller, Thank you very much for taking time to share your thoughts about your stay with us! We are very proud to hear that you had such a good experience at Holiday Inn Hangzhou City Center! I am glad to know you enjoyed our service, food and staff. Once again, thank you for your comments and we are looking... More 

glasgow
Top Contributor
75 reviews 75 reviews
39 hotel reviews
50 helpful votes 50 helpful votes
4 of 5 stars Reviewed February 28, 2015

Stayed here for 2 nights as part of a 3 week tour of China. Comfortable hotel and I would say better than most Holiday Inns. Room very comfortable and spacious. Food in restaurant good.Plenty of eateries round about, although not easy for a non chinese speaker. Short taxi ride to West Lake. One of the best hotels we stayed in... More 

Was this review helpful? Yes 2
HolidayInnHangzhou1, General Manager at Holiday Inn Hangzhou City Center, responded to this review

Dear scottyljd, Thank you very much for taking the time to share your thoughts about your recent stay with us. We are very proud to hear that you had such a good experience at the Holiday Inn Hangzhou City Center. I am glad to know you enjoyed the room、food and location. Once again, thank you very much for your comments... More 

Odessa, Texas
Contributor
19 reviews 19 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed February 27, 2015

The Holiday Inn Hangzhou offers a much higher level of service and sophistication that than the usual Holiday Inn in the US might offer. The price is reasonable, the staff caring and competent. The wifi was good as were the meals. My only caveat is the cost of doing laundry through the hotel is beyond exorbitant and I would go... More 

Was this review helpful? Yes 1
HolidayInnHangzhou1, General Manager at Holiday Inn Hangzhou City Center, responded to this review

Dear Vikw2, Thank you very much for taking time to share your thoughts about your stay with us! We are very proud to hear that you had a good experience at Holiday Inn Hangzhou City Center! I am glad to know you enjoyed our service, food and staff. Once again, thank you for your comments and we are looking forward... More 

Basel, Basel-Stadt, Switzerland
Senior Contributor
35 reviews 35 reviews
25 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed February 15, 2015

Stayed just one night and had a good night sleep at this nice hotel. never stayed at such a nice hotel from the Holida Inn frabchise. Was a nice surprise. We walked to the next mall where you could find everything a big wallet would want including a full size ice rink! Nothing to complain about. Nive place to stay... More 

Was this review helpful? Yes 1
HolidayInnHangzhou1, General Manager at Holiday Inn Hangzhou City Center, responded to this review

Dear Vonaljo1, Thank you very much for taking the time to share your thoughts about your recent stay with us. We are very proud to hear that you had such a good experience at the Holiday Inn Hangzhou City Center. Once again, thank you very much for your comments and we are looking forward to your next visit. If we... More 

Top Contributor
606 reviews 606 reviews
68 hotel reviews
203 helpful votes 203 helpful votes
5 of 5 stars Reviewed February 13, 2015 via mobile

This hotel is in the city center.Rooms are very good and clean. Breakfast is very good with local and international choice.The G M makes sure you are lookafter very well.There are enough food outlets and supermarket nearby.

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HolidayInnHangzhou1, General Manager at Holiday Inn Hangzhou City Center, responded to this review

Dear SENTHOOR, Thank you very much for taking the time to share your thoughts about your recent stay with us. We are very proud to hear that you had such a good experience at the Holiday Inn Hangzhou City Center. I am glad to know you enjoyed the room 、location and food. Once again, thank you very much for your... More 

Hale, United Kingdom
Contributor
15 reviews 15 reviews
10 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed February 8, 2015

a nice hotel in the heart of the city center. I was a bit annoyed when I checked in and they thought I had booked a king size room when it was a an executive room with 2 single beds. they said I had been upgraded as a platinum ambassador but I didn't think this was the case. staff are... More 

Was this review helpful? Yes 1
HolidayInnHangzhou1, General Manager at Holiday Inn Hangzhou City Center, responded to this review

Dear samirs64, Thank you very much for taking time to share your thoughts about your stay with us! We are very proud to hear that you had such a good experience at Holiday Inn Hangzhou City Center! I am glad to know you enjoyed our location and staff. Once again, thank you for your comments and we are looking forward... More 

Top Contributor
96 reviews 96 reviews
24 hotel reviews
77 helpful votes 77 helpful votes
4 of 5 stars Reviewed January 29, 2015

This is a good business traveler hotel. The location is very convenient. I enjoyed a breakfast and dinner in the coffee shop and had an enjoyable massage. The hotel is clean and managed to international standards. For the price I paid it was definitely a good deal.

Was this review helpful? Yes
HolidayInnHangzhou1, General Manager at Holiday Inn Hangzhou City Center, responded to this review

Dear K1ngT1m, Thank you very much for taking the time to share your thoughts about your recent stay with us. We are very proud to hear that you had such a good experience at the Holiday Inn Hangzhou City Center. I am glad to know you enjoyed the food and location. Once again, thank you very much for your comments... More 

Shanghai, China
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 18, 2015

I stayed 2 nights in the Holiday Inn Hangzhou city center, the breakfast is good, Check in/out were fast, the room was clean and had a nice view. The thing that makes this hotel great is the staff, I had a big trouble just when We arrived to the hotel we found out that one of us accidentally dropped an... More 

Was this review helpful? Yes 1
HolidayInnHangzhou1, General Manager at Holiday Inn Hangzhou City Center, responded to this review

Dear Jul123k, Thank you very much for taking time to share your thoughts about your stay with us! We are very proud to hear that you had such a good experience at Holiday Inn Hangzhou City Center! I am glad to know you enjoyed our service, food and staff. Once again, thank you for your comments and we are looking... More 

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