We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 1,962 Hangzhou hotels

Holiday Inn Hangzhou City Center

4.0 of 5 Hotel   |   No.289 Jianguo North Road, Xiacheng District, Hangzhou 310003, China
Hotel website
Hotel deals
Hotel amenities
Special Offer
Save on Hotel Packages!
Holiday Inn Hangzhou City Center
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Save
You added Holiday Inn Hangzhou City Center to your Saves list
Ranked #45 of 1,962 Hotels in Hangzhou
A recent review
4 of 5 stars Reviewed November 8, 2014
Mark E Irmo, South Carolina
Write a Review

214 reviews from our community

Traveler rating
    47
    108
    41
    11
    7
See reviews for
12
21
23
78
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (16)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (214)
  • Mar-May only
    (56)
  • Jun-Aug only
    (66)
  • Sep-Nov only
    (56)
  • Dec-Feb only
    (36)
All months
Irmo, South Carolina
Senior Contributor
25 reviews 25 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed November 8, 2014

Held a meeting in the hotel. Facilities were all in good condition and very clean. Staff was very helpful and overall did a very good job. Meeting rooms were well equipped with attentive staff. Will use this hotel again

Was this review helpful? Yes
HolidayInnHangzhou1, General Manager at Holiday Inn Hangzhou City Center, responded to this review

Dear Mark E, Thank you for taking the time to input your comment about your meeting at Holiday Inn Hangzhou City Center. We are very proud heard that you had such a good experience at our hotel. I am glad to know you enjoyed our service, facilities and staff. We look forward to welcoming you back to Holiday Inn Hangzhou... More 

Dayton, Ohio
Top Contributor
74 reviews 74 reviews
6 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed November 3, 2014

Normal Holiday Inn Clean room..we got in at 10pm and left at 8am! As in most China hotels u put your card in a slot to use lights,tv,etc.. This is a pain if u want to get in bed and use tv and read! U have to go across room to turn off! Great showermmm

Was this review helpful? Yes
HolidayInnHangzhou1, General Manager at Holiday Inn Hangzhou City Center, responded to this review

Dear Spencernewsock , Thank you very much for taking the time to share your thoughts about your recent stay with us. We are very proud to hear that you had a good experience at the Holiday Inn Hangzhou City Center. I am glad to know you enjoyed the room and shower. Once again, thank you very much for your comments... More 

Wangaratta North
Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed October 26, 2014

We have stayed at this hotel three times on this trip making it our centre for touring. Staff were excellent as was management. Food was really good giving you the option of local, western or a combo.

Was this review helpful? Yes
HolidayInnHangzhou1, General Manager at Holiday Inn Hangzhou City Center, responded to this review

Dear DougM897, Thank you very much for taking time to share your thoughts about your stay with us! We are very proud to hear that you had such a good experience at Holiday Inn Hangzhou City Center! I am glad to know you enjoyed our food, location and staff. Once again, thank you for your comments and we are looking... More 

1 review
1 of 5 stars Reviewed October 19, 2014 via mobile

the travel package forced me to pick this one this hotel is a fruad the pics look ok but trust me everything is terrible and i cannot bear with it and change to another hotel over the night please treat yourself better even it is a business trip hotel has no wifi the room has bugs the room smells real... More 

Was this review helpful? Yes
HolidayInnHangzhou1, General Manager at Holiday Inn Hangzhou City Center, responded to this review

Dear jktyper, Thank you for your feedback. I was concerned your comments with your stay. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodation.. In regards to comments I am surprised about them as you have noted there is no Wifi, but we have Wifi installed in all rooms and public areas free... More 

Kuala Lumpur
Top Contributor
75 reviews 75 reviews
31 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed September 22, 2014

Clean room, good spread of food variety for breakfast, good English spoken staff, staff are all very attentive, helpful and makes honest attempts to speak English despite of their skills (which really impressed me), great location, efficient service and the list can go on and on. Please keep it up. Has problems with the air conditioner, the temperature control was... More 

Was this review helpful? Yes 1
HolidayInnHangzhou1, General Manager at Holiday Inn Hangzhou City Center, responded to this review

Dear IntanWan , Thank you very much for taking time to share your thoughts about your stay with us! We are very proud to hear that you had such a good experience at Holiday Inn Hangzhou City Center! I am glad to know you enjoyed our service, food, location and staff. For the air conditioner、internet service,i have discussed with our... More 

Slovakia
Senior Reviewer
7 reviews 7 reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed September 13, 2014

I stayed in this hotel for more than one month before i found apartment in Hangzhou. Hotel has good position, Tesco is very near, many small local restaurants around (not easy to order food without Chinese), silk market nearby, West lake around 4km. I used to walk along water canal behind hotel, there is green area where also local people... More 

Was this review helpful? Yes
HolidayInnHangzhou1, General Manager at Holiday Inn Hangzhou City Center, responded to this review

Dear hlinajs, Thank you for taking the time to input your comment about your recent stay at Holiday Inn Hangzhou City Center and also for providing such great detail. We are very proud heard that you had such a good experience at our hotel during your stay. I am glad to know you enjoyed our service, the location of the... More 

The Hague, The Netherlands
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed August 14, 2014

During my trip to Hangzhou I stayed in this Hotel, first of all I have to say my trip in Hangzhou was very pleasant although the hotel in my opinion was a little bit overpriced and the people who were working there did not speak english, what makes it hard to order diner or drinks at the bar. The breakfast... More 

Was this review helpful? Yes
HolidayInnHangzhou1, General Manager at Holiday Inn Hangzhou City Center, responded to this review

Dear Lars1010857, Thank you for taking the time to input your comment about your recent stay at Holiday Inn Hangzhou City Center. I was concerned to learn of the problems experienced with your stay. Kindly accept our sincere apologies for any inconvenience caused. The staff English you mentioned is not in line with our usually high standards. We have discussed... More 

New Delhi, India
Senior Contributor
24 reviews 24 reviews
9 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed June 15, 2014

centrally located. Banks are near for good rate of conversion. Excellent place for big Conference. well maintained. Near silk market (4:00 am to 4:00pm time) All facilities available. Breakfast excellent.

Was this review helpful? Yes
HolidayInnHangzhou1, General Manager at Holiday Inn Hangzhou City Center, responded to this review

Dear Soudiptaadhikari, Thank you very much for taking time to share your thoughts about your stay with us! We are very proud to hear that you had such a good experience at Holiday Inn Hangzhou City Center! I am glad to know you enjoyed our breakfast and location. Once again, thank you for your comments and we are looking forward... More 

Hyderabad, Andhra Pradesh, India
Senior Contributor
28 reviews 28 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed June 5, 2014

Centrally located hotel with clean rooms and washrooms. Breakfast is good and the staff made efforts to customise breakfast to suit our vegetarian tastes though they had limited options. For vegetarians, going for ala-carte breakfast is a better option rather than the buffet. Silk market is within walking distance from the hotel. Front desk staff was very helpful though could... More 

Was this review helpful? Yes 1
HolidayInnHangzhou1, General Manager at Holiday Inn Hangzhou City Center, responded to this review

Dear ashanup, Thank you for taking the time to input your comment about your recent stay at Holiday Inn Hangzhou City Center. We are very proud to hear that you had such a good experience at the Holiday Inn Hangzhou City Center. I am glad to know you enjoyed the room、staff、service and location. Once again, thank you very much for... More 

Shanghai, China
Senior Contributor
24 reviews 24 reviews
15 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed June 4, 2014

I've stayed here several times now - the standard is always high. Whilst the Holiday Inn is not much in the UK, its quite the opposite in China and always of 4-5 star standards. Rooms are always large with very big comfortable beds, a range of western TV news channels and sports, powerful showers, ironing board and well stocked mini... More 

Was this review helpful? Yes
HolidayInnHangzhou1, General Manager at Holiday Inn Hangzhou City Center, responded to this review

Dear Nathan W, Thank you very much for taking time to share your thoughts about your stay with us! We are very proud to hear that you had such a good experience at Holiday Inn Hangzhou City Center! I am glad to know you enjoyed our service, restaurant and location. In regards to the Australian Restaurant, we do pride ourselves... More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Holiday Inn Hangzhou City Center? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Holiday Inn Hangzhou City Center

Address: No.289 Jianguo North Road, Xiacheng District, Hangzhou 310003, China
Phone Number:
Location: China > Zhejiang > Hangzhou
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Hangzhou City Center 4*
Number of rooms: 322
Reservation Options:
TripAdvisor is proud to partner with IHG, Booking.com, Expedia, Priceline, BookIt.com, Despegar.com, Ctrip TA, Agoda, Travelocity, Hotels.com, TripOnline SA, Odigeo and Tingo so you can book your Holiday Inn Hangzhou City Center reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Holiday Inn Hangzhou City Hotel Hangzhou
Hangzhou Holiday Inn
Hotel Style:
#14 Business Hotel in Hangzhou
#35 Luxury Hotel in Hangzhou
#58 Best Value Hotel in Hangzhou

119 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (77)
Viewed
Hotel & grounds (5)
Viewed
Dining (4)
Viewed
Bathroom (2)
Viewed
Room/suite (12)
Viewed
Pool/beach area (3)
Viewed
Other (51)

Management photos: Courtesy of the property manager

Viewed
All management photos (43)
Viewed
Room/suite (12)
Viewed
Dining (9)
Viewed
Hotel & grounds (8)
Viewed
Business center/function rooms (1)
Viewed
Pool/beach area (1)
Viewed
Other (12)
Hotels you might also like...
Check In Check Out
Price Your Stay