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Holiday Inn Hangzhou City Center

4.0 of 5
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No.289 Jianguo North Road, Xiacheng District, Hangzhou 310003, China
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Holiday Inn Hangzhou City Center
Best prices for: 1 room 1 guest
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Ranked #36 of 1,968 Hotels in Hangzhou
A recent review
4 of 5 stars reviewed 2 weeks ago
Rhonda R Columbus, Georgia
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237 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Columbus, Georgia
Top Contributor
55 reviews 55 reviews
19 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Lobby and general look of the place could use some sprucing up but overall it was fine. There was subway construction going on right next door but it didn't make the traffic any more crazy than usual. Room was as you would expect, breakfast was somewhat frantic as it was extremely busy but the Western choices were more than adequate.... More 

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HolidayInnHangzhou1, General Manager at Holiday Inn Hangzhou City Center, responded to this review

Dear Rhonda R, Thank you very much for taking the time to share your thoughts about your recent stay with us. Thank you also for providing such great detail. We are very proud to hear that you had a good experience at the Holiday Inn Hangzhou City Center. I am glad to know you enjoyed the room and breakfast. Once... More 

Amsterdam, The Netherlands
Senior Contributor
31 reviews 31 reviews
27 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 weeks ago

The Hangzhou Holiday Inn offers spacious and very well-maintained rooms, located at some 30 minutes walking distance from the West Lake. We arrived early in the morning (around 10am) after an overnight train trip and could fortunately check-in immediately which was very much appreciated! Service at the desk was very friendly.The King bed was indeed very large, the room clean... More 

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HolidayInnHangzhou1, General Manager at Holiday Inn Hangzhou City Center, responded to this review

Dear KL895, Thank you very much for taking the time to share your thoughts about your recent stay with us. Thank you also for providing such great detail. We are very proud to hear that you enjoyed the room and friendly staffs. And we’re sorry about the dinner buffet service. We will look into this. I assure you the feedback... More 

Leeds
Senior Contributor
31 reviews 31 reviews
14 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Typical 'safe' corporate hotel with well equipped business style rooms. Good breakfast buffet style. Not a lot of atmosphere in the hotel but no real grumbles. Nice walk along the river which is next to the hotel. Tesco also near if you fancy some weird China shopping experience !

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HolidayInnHangzhou1, General Manager at Holiday Inn Hangzhou City Center, responded to this review

Dear Tickandbash, Thank you very much for taking time to share your thoughts about your stay with us! We are very proud to hear that you had a good experience at Holiday Inn Hangzhou City Center! Once again, thank you for your comments and we are looking forward to your next visit. If we can offer any further assistance please... More 

Hong Kong, null, Hong Kong
Contributor
14 reviews 14 reviews
14 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed April 15, 2015

Stayed there for two nights. Good size room and efficent front desk. Excellent value for about RMB 600 per night including breakfast. Buffet breakfast has good variety but egg station cook seemed to be overwhelmed from times. A big minus for this hotel is construction of subway next to hotel. It is 24/7 so there is noise. Getting Taxi from... More 

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HolidayInnHangzhou1, General Manager at Holiday Inn Hangzhou City Center, responded to this review

Dear Kel_c_hk, Thank you for taking the time to share your comments. We are very glad to know you enjoyed our room and service. I understand your concerns about the taxis service in Hangzhou, this is challenge that all the Hotels are facing in Hangzhou. We do offer a Hotel Car service, that can be pre-booked for your next trip... More 

Guangzhou, China
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 9, 2015

We stayed here a couple of times and it is a good value hotel in good location. Staff are friendly, big variety on the breakfast buffet with asian and international food, also had a foot massage in the hotel spa and it was heavenly. Happy to recommend to others.

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HolidayInnHangzhou1, General Manager at Holiday Inn Hangzhou City Center, responded to this review

Dear Michael L, Thank you very much for taking the time to share your thoughts about your recent stay with us. Thank you also for providing such great detail. We are very proud to hear that you had such a good experience at the Holiday Inn Hangzhou City Center. I am glad to know you enjoyed the staff、food and location.... More 

Shanghai, China
Top Contributor
66 reviews 66 reviews
40 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed March 26, 2015

We stayed here for one night, everything about our stay was first class. There was road works outside, however, we were met at the door by bellboy, he was very friendly and offered to carry our bags. Check in was fast and easy, and the bellboy brought up our bags promptly. The room was really big and the bed was... More 

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HolidayInnHangzhou1, General Manager at Holiday Inn Hangzhou City Center, responded to this review

Dear Qualitycontroller, Thank you very much for taking time to share your thoughts about your stay with us! We are very proud to hear that you had such a good experience at Holiday Inn Hangzhou City Center! I am glad to know you enjoyed our service, food and staff. Once again, thank you for your comments and we are looking... More 

glasgow
Top Contributor
75 reviews 75 reviews
39 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed February 28, 2015

Stayed here for 2 nights as part of a 3 week tour of China. Comfortable hotel and I would say better than most Holiday Inns. Room very comfortable and spacious. Food in restaurant good.Plenty of eateries round about, although not easy for a non chinese speaker. Short taxi ride to West Lake. One of the best hotels we stayed in... More 

Was this review helpful? Yes 2
HolidayInnHangzhou1, General Manager at Holiday Inn Hangzhou City Center, responded to this review

Dear scottyljd, Thank you very much for taking the time to share your thoughts about your recent stay with us. We are very proud to hear that you had such a good experience at the Holiday Inn Hangzhou City Center. I am glad to know you enjoyed the room、food and location. Once again, thank you very much for your comments... More 

Odessa, Texas
Senior Contributor
21 reviews 21 reviews
6 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed February 27, 2015

The Holiday Inn Hangzhou offers a much higher level of service and sophistication that than the usual Holiday Inn in the US might offer. The price is reasonable, the staff caring and competent. The wifi was good as were the meals. My only caveat is the cost of doing laundry through the hotel is beyond exorbitant and I would go... More 

Was this review helpful? Yes 1
HolidayInnHangzhou1, General Manager at Holiday Inn Hangzhou City Center, responded to this review

Dear Vikw2, Thank you very much for taking time to share your thoughts about your stay with us! We are very proud to hear that you had a good experience at Holiday Inn Hangzhou City Center! I am glad to know you enjoyed our service, food and staff. Once again, thank you for your comments and we are looking forward... More 

Basel, Basel-Stadt, Switzerland
Senior Contributor
38 reviews 38 reviews
26 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed February 15, 2015

Stayed just one night and had a good night sleep at this nice hotel. never stayed at such a nice hotel from the Holida Inn frabchise. Was a nice surprise. We walked to the next mall where you could find everything a big wallet would want including a full size ice rink! Nothing to complain about. Nive place to stay... More 

Was this review helpful? Yes 1
HolidayInnHangzhou1, General Manager at Holiday Inn Hangzhou City Center, responded to this review

Dear Vonaljo1, Thank you very much for taking the time to share your thoughts about your recent stay with us. We are very proud to hear that you had such a good experience at the Holiday Inn Hangzhou City Center. Once again, thank you very much for your comments and we are looking forward to your next visit. If we... More 

Top Contributor
640 reviews 640 reviews
69 hotel reviews
236 helpful votes 236 helpful votes
5 of 5 stars Reviewed February 13, 2015 via mobile

This hotel is in the city center.Rooms are very good and clean. Breakfast is very good with local and international choice.The G M makes sure you are lookafter very well.There are enough food outlets and supermarket nearby.

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HolidayInnHangzhou1, General Manager at Holiday Inn Hangzhou City Center, responded to this review

Dear SENTHOOR, Thank you very much for taking the time to share your thoughts about your recent stay with us. We are very proud to hear that you had such a good experience at the Holiday Inn Hangzhou City Center. I am glad to know you enjoyed the room 、location and food. Once again, thank you very much for your... More 

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