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Holiday Inn Hangzhou City Center

4.0 of 5
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No.289 Jianguo North Road, Xiacheng District, Hangzhou 310003, China
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Holiday Inn Hangzhou City Center
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1 room 1 guest
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Ranked #39 of 1,976 Hotels in Hangzhou
A recent review
4 of 5 stars reviewed 3 weeks ago
Niklas C Skillingaryd, Sweden
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253 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (21)
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  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
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  • Italian first
  • Japanese first
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Skillingaryd, Sweden
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed 3 weeks ago

I have stayed here several times during my business trips and this hotel is perfect. Nice and clean rooms, very good gym, friendly and serviceminded staff. I can highly recommended this hotel if you go to Hangzhou

Was this review helpful? Yes 1
HolidayInnHangzhou1, General Manager at Holiday Inn Hangzhou City Center, responded to this review

Dear Niklas C, Thank you very much for taking time to share your thoughts about your stay with us! We are very proud to hear that you had a good experience at Holiday Inn Hangzhou City Center! I am glad to know you enjoyed our service, room and staff. Once again, thank you for your comments and we are looking... More 

Salerno, Italy
Level Contributor
100 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
4 of 5 stars Reviewed July 31, 2015

Sometimes you are not completely satisfied about your staying , because you expect more - especially from a big name . This is not the case , I was there for business just 3 days but nothing to complain at all .

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HolidayInnHangzhou1, General Manager at Holiday Inn Hangzhou City Center, responded to this review

Dear Anita S, Thank you for taking the time to input your comment about your recent stay at Holiday Inn Hangzhou City Center. We are very proud heard that you had a good experience at our hotel during your trips to Hangzhou. We look forward to welcoming you back to Holiday Inn Hangzhou City Center in the near future. Once... More 

Singapore, Singapore
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed July 11, 2015

No surprises - clean rooms, comfy beds, decent food, and the hotel even offers both soft and hard pillows. What can be improved will be the doors. It seemed like one or two hotel guests staying in the rooms near me had the habit of slamming doors, and the noise was really disturbing. The hotel could consider installing dampeners to... More 

Was this review helpful? Yes 1
HolidayInnHangzhou1, General Manager at Holiday Inn Hangzhou City Center, responded to this review

Dear maydayer , Thank you for taking the time to input your comment about your recent stay at Holiday Inn Hangzhou City Center . We are very proud heard that you had a good experience at our hotel during your trips to Hangzhou. I am glad to know you enjoyed our service, food and staff. We look forward to welcoming... More 

Singapore, Singapore
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed June 23, 2015

Stayed there for 5 nights on a business trip. Situated in a location nearby good food e.g. Chuan Wei Guan (Hotpot) and the in-house Spring Garden Rest. has decent food (e.g. prawn skewers). Excellent gym facilities, huge and there are Les Mills classes going. Highly recommended

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HolidayInnHangzhou1, General Manager at Holiday Inn Hangzhou City Center, responded to this review

Dear BenChang1234, Thank you very much for taking time to share your thoughts about your stay with us! We are very proud to hear that you had a good experience at Holiday Inn Hangzhou City Center! I am glad to know you enjoyed our gym facilities,restaurant and location. Once again, thank you for your comments and we are looking forward... More 

Singapore, Singapore
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed June 6, 2015

Stayed for two nights in April. Hotel is quite good, up to date clean rooms. Staff good and restaurant and breakfast good. The hotel is quite central in the city, there is a new subway being constructed out on the Main Road making those rooms facing it quite noisy. Check with the hotel as that was back in April.

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HolidayInnHangzhou1, General Manager at Holiday Inn Hangzhou City Center, responded to this review

Dear Flippyflopper, Thank you very much for taking the time to share your thoughts about your recent stay with us. We are very proud to hear that you had a good experience at the Holiday Inn Hangzhou City Center. I am glad to know you enjoyed the room and our staffs. Once again, thank you very much for your comments... More 

Columbus, Georgia
Level Contributor
74 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
4 of 5 stars Reviewed May 14, 2015

Lobby and general look of the place could use some sprucing up but overall it was fine. There was subway construction going on right next door but it didn't make the traffic any more crazy than usual. Room was as you would expect, breakfast was somewhat frantic as it was extremely busy but the Western choices were more than adequate.... More 

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HolidayInnHangzhou1, General Manager at Holiday Inn Hangzhou City Center, responded to this review

Dear Rhonda R, Thank you very much for taking the time to share your thoughts about your recent stay with us. Thank you also for providing such great detail. We are very proud to hear that you had a good experience at the Holiday Inn Hangzhou City Center. I am glad to know you enjoyed the room and breakfast. Once... More 

Amsterdam, The Netherlands
Level Contributor
34 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed May 5, 2015

The Hangzhou Holiday Inn offers spacious and very well-maintained rooms, located at some 30 minutes walking distance from the West Lake. We arrived early in the morning (around 10am) after an overnight train trip and could fortunately check-in immediately which was very much appreciated! Service at the desk was very friendly.The King bed was indeed very large, the room clean... More 

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HolidayInnHangzhou1, General Manager at Holiday Inn Hangzhou City Center, responded to this review

Dear KL895, Thank you very much for taking the time to share your thoughts about your recent stay with us. Thank you also for providing such great detail. We are very proud to hear that you enjoyed the room and friendly staffs. And we’re sorry about the dinner buffet service. We will look into this. I assure you the feedback... More 

Leeds
Level Contributor
39 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed April 26, 2015

Typical 'safe' corporate hotel with well equipped business style rooms. Good breakfast buffet style. Not a lot of atmosphere in the hotel but no real grumbles. Nice walk along the river which is next to the hotel. Tesco also near if you fancy some weird China shopping experience !

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HolidayInnHangzhou1, General Manager at Holiday Inn Hangzhou City Center, responded to this review

Dear Tickandbash, Thank you very much for taking time to share your thoughts about your stay with us! We are very proud to hear that you had a good experience at Holiday Inn Hangzhou City Center! Once again, thank you for your comments and we are looking forward to your next visit. If we can offer any further assistance please... More 

Hong Kong, null, Hong Kong
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed April 15, 2015

Stayed there for two nights. Good size room and efficent front desk. Excellent value for about RMB 600 per night including breakfast. Buffet breakfast has good variety but egg station cook seemed to be overwhelmed from times. A big minus for this hotel is construction of subway next to hotel. It is 24/7 so there is noise. Getting Taxi from... More 

Was this review helpful? Yes
HolidayInnHangzhou1, General Manager at Holiday Inn Hangzhou City Center, responded to this review

Dear Kel_c_hk, Thank you for taking the time to share your comments. We are very glad to know you enjoyed our room and service. I understand your concerns about the taxis service in Hangzhou, this is challenge that all the Hotels are facing in Hangzhou. We do offer a Hotel Car service, that can be pre-booked for your next trip... More 

Guangzhou, China
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed April 9, 2015

We stayed here a couple of times and it is a good value hotel in good location. Staff are friendly, big variety on the breakfast buffet with asian and international food, also had a foot massage in the hotel spa and it was heavenly. Happy to recommend to others.

Was this review helpful? Yes
HolidayInnHangzhou1, General Manager at Holiday Inn Hangzhou City Center, responded to this review

Dear Michael L, Thank you very much for taking the time to share your thoughts about your recent stay with us. Thank you also for providing such great detail. We are very proud to hear that you had such a good experience at the Holiday Inn Hangzhou City Center. I am glad to know you enjoyed the staff、food and location.... More 

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