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All 1,900 Hangzhou hotels

Holiday Inn Hangzhou City Center

4.0 of 5 Hotel   |   No.289 Jianguo North Road, Xiacheng District, Hangzhou 310003, China
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Ranked #55 of 1,900 hotels in Hangzhou
A recent review
4 of 5 stars reviewed 1 week ago
Lars1010857 The Hague, The Netherlands
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200 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (15)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
The Hague, The Netherlands
2 reviews
4 of 5 stars Reviewed 1 week ago

During my trip to Hangzhou I stayed in this Hotel, first of all I have to say my trip in Hangzhou was very pleasant although the hotel in my opinion was a little bit overpriced and the people who were working there did not speak english, what makes it hard to order diner or drinks at the bar. The breakfast... More

Was this review helpful? Yes
HolidayInnHangzhou1, General Manager at Holiday Inn Hangzhou City Center, responded to this review

Dear Lars1010857, Thank you for taking the time to input your comment about your recent stay at Holiday Inn Hangzhou City Center. I was concerned to learn of the problems experienced with your stay. Kindly accept our sincere apologies for any inconvenience caused. The staff English you mentioned is not in line with our usually high standards. We have discussed... More

New Delhi, India
Senior Contributor
21 reviews 21 reviews
8 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed June 15, 2014

centrally located. Banks are near for good rate of conversion. Excellent place for big Conference. well maintained. Near silk market (4:00 am to 4:00pm time) All facilities available. Breakfast excellent.

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HolidayInnHangzhou1, General Manager at Holiday Inn Hangzhou City Center, responded to this review

Dear Soudiptaadhikari, Thank you very much for taking time to share your thoughts about your stay with us! We are very proud to hear that you had such a good experience at Holiday Inn Hangzhou City Center! I am glad to know you enjoyed our breakfast and location. Once again, thank you for your comments and we are looking forward... More

Hyderabad, Andhra Pradesh, India
Senior Contributor
27 reviews 27 reviews
14 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed June 5, 2014

Centrally located hotel with clean rooms and washrooms. Breakfast is good and the staff made efforts to customise breakfast to suit our vegetarian tastes though they had limited options. For vegetarians, going for ala-carte breakfast is a better option rather than the buffet. Silk market is within walking distance from the hotel. Front desk staff was very helpful though could... More

Was this review helpful? Yes 1
HolidayInnHangzhou1, General Manager at Holiday Inn Hangzhou City Center, responded to this review

Dear ashanup, Thank you for taking the time to input your comment about your recent stay at Holiday Inn Hangzhou City Center. We are very proud to hear that you had such a good experience at the Holiday Inn Hangzhou City Center. I am glad to know you enjoyed the room、staff、service and location. Once again, thank you very much for... More

Shanghai, China
Contributor
15 reviews 15 reviews
11 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 4, 2014

I've stayed here several times now - the standard is always high. Whilst the Holiday Inn is not much in the UK, its quite the opposite in China and always of 4-5 star standards. Rooms are always large with very big comfortable beds, a range of western TV news channels and sports, powerful showers, ironing board and well stocked mini... More

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HolidayInnHangzhou1, General Manager at Holiday Inn Hangzhou City Center, responded to this review

Dear Nathan W, Thank you very much for taking time to share your thoughts about your stay with us! We are very proud to hear that you had such a good experience at Holiday Inn Hangzhou City Center! I am glad to know you enjoyed our service, restaurant and location. In regards to the Australian Restaurant, we do pride ourselves... More

Senior Reviewer
9 reviews 9 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed May 18, 2014

Very cheap hotel but over consumed. Very old facilities and amenities, OK service and OK location, very far from perfection. As a frequent business traveler, it is not the hotel for me. Will never stay there again.

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HolidayInnHangzhou1, General Manager at Holiday Inn Hangzhou City Center, responded to this review

Dear Samer S Thank you for your feedback regarding your recent stay in our hotel. We apologize that we have not met your expectations in our service delivery. We pride ourselves at offering the best service available along with the best value for money, while enabling you the guest to be yourself. Your impressions of our hotel are vital in... More

Taipei, Taiwan
Senior Contributor
46 reviews 46 reviews
45 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed March 2, 2014

The location is in the CBD center and good for business travel. But not that close to subway station. Please note that the taxi driver exchange time is around 4 to 5 am/pm, also busy hours. So please be aware of that. Besides, due to the front road is a big roal, so not many stores, If you have budget... More

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HolidayInnHangzhou1, General Manager at Holiday Inn Hangzhou City Center, responded to this review

Dear Richard C, Thank you very much for taking time to share your thoughts about your stay with us! As you mentioned that our hotel is located in the City Center and there are plans to have metro line near the hotel in the near future. Also with 5 minutes walk from the hotel you will find the Tesco supermarket..which.... More

Singapore, Singapore
Top Contributor
95 reviews 95 reviews
62 hotel reviews
67 helpful votes 67 helpful votes
3 of 5 stars Reviewed December 29, 2013

The hotel is okay, I think 3,5 stars. The room is let down by hopeless air cond which over heated the room and in the end I turned it off as it can't be adjusted all for appearances. Food is rather expensive and boring. Location isn't really in the city center at all. Room was large with reasonable amenities but... More

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HolidayInnHangzhou1, General Manager at Holiday Inn Hangzhou City Center, responded to this review

Dear MarkGD, Thank you for taking the time to share your comments. We apologize that we have not met your expectations in our service delivery. For the food,actually the feedback from other customers was quite good. We are surprised about your comments. Our Aromas café and Oak provides wide varieties of western food. For the location,our hotel is located in... More

Shanghai
Senior Contributor
44 reviews 44 reviews
34 hotel reviews
32 helpful votes 32 helpful votes
3 of 5 stars Reviewed December 2, 2013

Picked this Holiday Inn only because its location is very central, the first impression was this is a very typical Holiday Inn establishment in second tier cities in China. What makes this hotel special was the warm service; bell boy came up with a big smile offered to help with luggage the minute I stepped into lobby. Check in was... More

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HolidayInnHangzhou1, General Manager at Holiday Inn Hangzhou City Center, responded to this review

Dear MinibearX, Thank you for taking the time to input your comment about your recent stay at Holiday Inn Hangzhou City Center and also for providing such great detail. We are very proud heard that you had such a good experience at our hotel during your trips to Hangzhou. I am glad to know you enjoyed our service, the location... More

London
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
5 of 5 stars Reviewed October 28, 2013

I have to admit that i was nervous about staying in this hotel before getting there. I've stayed in Hangzhou a couple of times before, but those hotels were over my budget, so i had to book the holiday inn which was much cheaper! But i had nothing to be worried about! My room was amazing! I had a massive... More

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HolidayInnHangzhou1, General Manager at Holiday Inn Hangzhou City Center, responded to this review

Dear Zoe081 Thank you very much for taking time to share your thoughts about your stay with us! We are very proud to hear that you had such a good experience at Holiday Inn Hangzhou City Center! I am glad to know you enjoyed our room and breakfast. We look forward to welcoming you back to Holiday Inn Hangzhou City... More

Aylesbury, United Kingdom
Top Contributor
80 reviews 80 reviews
34 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed September 23, 2013 via mobile

Stayed here several times - it's a good stalwart and good value Central location - rooms getting a little tired but clean Bar with house band For business = Great, for pleasure = there are better! I will be back!

Was this review helpful? Yes
HolidayInnHangzhou1, General Manager at Holiday Inn Hangzhou City Center, responded to this review

Dear Paddythediver, Thank you very much for taking time to share your thoughts about your stay with us! We are very proud to hear that you had such a good experience at Holiday Inn Hangzhou City Center! I am glad to know you enjoyed our location. Once again, thank you for your comments and we are looking forward to your... More

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Additional Information about Holiday Inn Hangzhou City Center

Address: No.289 Jianguo North Road, Xiacheng District, Hangzhou 310003, China
Phone Number:
Location: China > Zhejiang > Hangzhou
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Hangzhou City Center 4*
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Also Known As:
Holiday Inn Hangzhou City Hotel Hangzhou
Hangzhou Holiday Inn

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#13 Business Hotel in Hangzhou #41 Luxury Hotel in Hangzhou #71 Best Value Hotel in Hangzhou
Hotel Class
Official Description (provided by the hotel)
Unwind and be productive in the heart of vibrant Hangzhou at the towering Holiday Inn Hangzhou City Centre.The aluminium and mirror-glass frontage of the 26-floor Holiday Inn Hangzhou City Centre hotel presides over Hangzhou's central commercial hub, close by to shops, restaurants and offices. A sweeping staircase leads from the mezzanine Lobby to Aromas restaurant, overlooking the leafy East River. Bullet trains reach nearby Hangzhou rail station from Shanghai in just 40 minutes, and you can jet into Hangzhou Xiaoshan International Airport, 25km away.Upgrade to a fresh Executive room for complimentary wireless Internet and cocktail hour in the duplex Executive Lounge on the 25th and 26th floors. Meetings at companies like Nokia, Coca Cola and Merck are within 10km of this modern, office-district hotel. We can host your banquets for up to 300 people in the elegant daylit ballroom.Sing your heart out in the private, state-of-the-art KTV lounges on the 4th floor. Holiday Inn Hangzhou City Centre is just a 20-minute amble from the picturesque West Lake and a short 10km drive from the mountainside Buddhist shrines at Lingyin Temple.Rack up at the billiards table while our live duo entertains in trendy Stocks bar. You can dip in the 5th-floor swimming pool and treat yourself to a massage and sauna session on your relaxing stay at Holiday Inn Hangzhou City Centre.Holiday Inn Hangzhou City Center will renovate swimming pool & gym during Sep 01 the middle ten days of January 2012. ... more   less 
Number of rooms
322

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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