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Friendship Hotel Hangzhou

No.53 Pinghai Road, Shangcheng District, Hangzhou 310006, China
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Friendship Hotel Hangzhou
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201 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (18)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
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  • All months
    (201)
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    (38)
All months
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed July 20, 2015

I booked this hotel via Ctrip and the service here is terrible. I checked in at 5 p.m. and the front office told me my room has been automatically cancelled because they can only hold the room until 4 p.m. I showed my confirmation receipt which mentioned no time constraint on checking in, and they insisted I handle the situation... More 

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Shellharbour, Australia
Level Contributor
100 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed May 19, 2015

Fantastic hotel in a fantastic location in a fantastic city. The best experience in a hotel by far of the 3 weeks in China. From when we drove in there was assistance to park, for lugguage, check in and escort to the room. Nice,clean and modern decor with quality fittings. Room & bathroom clean, quiet and decent size and comfortable... More 

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Singapore, Singapore
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 stars Reviewed May 17, 2015

Hotel location is extremely convenient. Easy to walk to various restaurants and fast food outlets like KFC, Macdonalds and Starbucks. There is a small gym with some machines and weights. No water and towels provided in the gym. Size of the room is ok but toilet is small. Toiletries like toothbrush, shaver, hair dryer, shampoo and bath gel provided. Wifi... More 

Was this review helpful? Yes 1
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed April 4, 2015

Excellent hotel, staff is very helpful and professional. Rooms are to standard, clean and well equipped. Restaurant , bar and lounge are very good, excellent service. Breakfast at upper rotating floor serves local and international breakfast. Food is fresh, all kinds of bread, good service. All together deserves high ranking.

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Rotterdam, The Netherlands
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105 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
4 of 5 stars Reviewed March 11, 2015

I stayed in the Friendship Hotel for business for 5 nights and it was a pleasant experience. Rooms are nice and very spacious (I stayed in a business room). Bathroom was a bit tiny though but the shower was nice with good water pressure and shampoo and soap present. there is also a small box with amenities like a toothbrush... More 

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los angeles
Level Contributor
72 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
5 of 5 stars Reviewed February 2, 2015

Proximity to West Lake, convenient access to good restaurants, shopping, transportation and a nice level of comfort guided my search for a hotel in Hangzhou for my 3 nights stay there. This hotel was my top choice and it delivered on every criteria and more. The renowned restaurant- Grandma's Place is 10 to 15 minutes leisurely paced walk away, as... More 

Was this review helpful? Yes 1
Hanoi, Ha Noi, Vietnam
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed November 4, 2014

Superb location just 1min walking to the West Lake. All the hotel amenities are new and luxury. Hotel staffs, especially the Front Office Lady is really friendly and professional. She did help us a lot with my ticket reservation for the Impression West Lake show which i can get discounted rate even the show owner informed all seats was occupied.... More 

Was this review helpful? Yes 1
Los Angeles, California
Level Contributor
128 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 stars Reviewed October 11, 2014

Alas, the Friendship Hotel has been eclipsed by the Hyatt Regency and Four Seasons in Hangzhou. For many years, the Friendship Hotel was the place to stay, with excellent staff and a wonderful revolving restaurant at the top of the hotel affording magnificent views over WestLake and the city of Hangzhou. And, only a few blocks walk to Westlake and... More 

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Tehran, Iran
Level Contributor
37 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed September 12, 2014

Positive points: - good location, near west lake, just 5-7 minutes -friendly staffs -good breakfast in revival restaurant -rooms with lake view -Chinese theme in everywhere - near shopping centers Negative points: - no swimming pool - no terraces in the room - no open and green area - no live music in restaurant - no sport place

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Berlin, Germany
Level Contributor
32 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 stars Reviewed August 22, 2014

This hotel was really close to the famous Westlake, which I really would recommend to everybody travelling to Hangzhou. Unfortunatelly the mist is so dense in Hangzhou, that you slowly lose orientation while walking around it. The hotel had really awesome toilets - high tech ;) The bath was a little small, but ok anyway if you spend all the... More 

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