We stayed here for one night as part of a 7 night tour. The location didn't bother us as we had our tour bus with schedules to stick to. We walked down the 'busy' street by the hotel in the evening and found a decent place for dinner. The room was clean, the bed comfortable. We had a really good... More

It hurts a bit writing this since we really enjoyed our night in this hotel. It's quite new, rooms are fantastic, we got a high floor with views of a small lake. Staff went out of their way to please and we appreciated the help we got booking train tickets for next day. It's just that the hotel is not... More

to start of with something positive, the hardware of the hotel looks decent - it just recently opened and "New Century" (Kay Yuan) is actually a favorite chinese hotelchain-brand - their property in Zhuji for example is simply excellent. now why is this hotel a disaster than ? - the location is in about the ugliest quarter pf Hangzhou. the... More

I searched for awhile for a one a night stay, was gonna go with Tea Boutique or Crystal Orange, but both were fully booked. Was a little weary of booking an unknown Chinese luxury hotel, but decided to go on faith after reading some of the other reviews. Very pleasantly surprised!! Room was very spacious, clean, well furnished, and new.... More

Stayed for one night, very clean, very good beds, washroom clean and very bright. Breakfast buffet was loaded with options for every taste.

This is a very nice hotel. Stay was only one night. Beds very comfortable. Room well appointed. Hotel is brand new. Limited business center hours. Has nice area outside of hotel by the canal. Able to watch an old couple fishing early in the morning.

It was a new hotel. When I stayed there, it was less then 2 months old. All the facilities are very new. However, me and other friends in a few other rooms experienced problems of internet cable connection. There was a big bathroom with shower and tub, which was good. The design was modern and classy. The glass, not wall,... More