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Courtyard by Marriott Hangzhou Wulin

#4 of 1,968 Hotels in Hangzhou
Certificate of Excellence
4.0 of 5
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28 Hushu South Road, Hangzhou 310006, China
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Courtyard by Marriott Hangzhou Wulin
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Ranked #4 of 1,968 Hotels in Hangzhou
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Xu C Westport, Massachusetts
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282 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Westport, Massachusetts
1 review
5 of 5 stars Reviewed 2 days ago NEW

After spending a month at the Courtyard by Marriott Hangzhou Wulin, I cannot say nearly enough good things about my experience. Firstly, the staff at the Executive Lounge is incredible. Especially Nicole, Ice, Jane, Lucy and Candice, they are all professional and caring, accommodating to their guests' needs to make sure that every day of their stay is as comfortable... More 

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Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed 3 days ago NEW

I think the hotel merits between good and very good, but not very good, but since there isn't a good rating, I will give it a very good because of the courteous staff. The location of hotel is good, near Hangzhou shopping malls. Bathroom is small, but overall room is comfortable. We didn't get interconnecting room because it is a... More 

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Cairo, Egypt
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I spent 8 nights in this fantastic hotel , really Courtyard by Marriott Hangzhou Wulin has everything i am looking for and even more , the Service is excellent , room service and cleaning is very good , all the reception staff is extremely friendly and very helpful , Food quality in MOMO Restaurant is superior really have all the... More 

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Hong Kong Region, China
1 review
5 of 5 stars Reviewed 3 weeks ago

I stayed for 2 nights only but was deeply impressed by the great service from staff at the Club floor, particularly Lucy, Candice and Ice. They made me feel like I was going home after a full day tour. May be more choices could be added for breakfast and happy hour. I will definitely go back again when I visit... More 

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Montevideo, Uruguay
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 4 weeks ago

The hotel is very nice, but I have stayed at other hotels which are as nice as this one, at a much lower rate. The rooms are OK, the breakfast is OK, the atmosphere is OK, but they ask for too much money for a room, when compared to other options in Hangzhou. I didnt have a bad experience, but... More 

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Samuel Z, Manager at Courtyard by Marriott Hangzhou Wulin, responded to this review

Dear Guest, Thank you for your review of the stay at Courtyard by Marriott Hangzhou Wulin. It's a pity that we hadn't taken the chance to show the value of our hotel during your stay. Since we belong to Marriott Hotel chain, we have many promotions for Marriott Rewards members and also have regular package rate on Marriott website. Our... More 

singapore
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Breakfast could be improved but service was top notch. Unparalleled service for the value. Internet was good and stable. Rooms were clean and comfortable. Only gripe (nothing to do with the hotel) was that, taxis were not very readily available.

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Mary z, Front Office Manager at Courtyard by Marriott Hangzhou Wulin, responded to this review

Dear guest, Thank you for sharing your experience with us on TripAdvisor about your recent stay at Courtyard by Marriott Hangzhou wulin. We are very proud and humbled by your compliments about our hotel staff service . Kindly rest assured that your generous words of praise will certainly be shared with our colleagues. In the meantime, we have duly noted... More 

Reviewer
4 reviews 4 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 15, 2015

Comparing with the JW Marriott, Courtyard is much cheaper. I was so impressed by their excellent management and service. I'm so so willing to go there again. As for the food, perhaps you can try the diner in JW Marriott, it's just next to the door.

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Mary z, Front Office Manager at Courtyard by Marriott Hangzhou Wulin, responded to this review

Dear Guest, Thank you for taking time to write this review for us. As you said our hotel is great valued hotel. To provide the best service to every guest is our common goal. JW Marriott is our sister hotel just next door, We share the facilities which including the fitness center,outlet restaurants, and bars. You can enjoy all of... More 

Sg
Top Contributor
115 reviews 115 reviews
35 hotel reviews
63 helpful votes 63 helpful votes
5 of 5 stars Reviewed March 14, 2015

Fantastic service by the counter, lobby staff and concierge. Very nice and spacious rooms, such that you feel exactly as if you are in Marriott. Courtyard is value for money in a good location for shopping. The staff also speak good English and provide english tour brochures and map.

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Irvine, California
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 14, 2015

Stayed two nights in March 2015. Nice and clean facility. Comfortable bed. I was totally impressed with the excellent service provided by the entire team. Ice from the executive lounge always goes an extra mile to make you feel you are home. Highly recommended.

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Mary z, Front Office Manager at Courtyard by Marriott Hangzhou Wulin, responded to this review

Dear guest, Thank you for having taken the time to share your feedback about your recent stay at Courtyard by Marriott Hangzhou Wulin at tripadvisor. You emphasized in your review the excellent service provided by the our team,especailly Ice,many thanks! We are glad to know that our product and services appealed to you. We would love to welcome you back... More 

Shanghai, China
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 2, 2015

Comparing with so many hotels I stayed worldwide, US, Germany, France, Italy, Netherland, etc.,etc., The most impressive and attractive hotel is 'Courtyard by Marriott Hangzhou Wulin'. Since this hotel established, I tried to stay a couple of days, After that, due to their excellant management and service I stayed twice a year in average till last month in 2015. I... More 

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Mary z, Front Office Manager at Courtyard by Marriott Hangzhou Wulin, responded to this review

Dear Mr.Zhang Zheng zheng, Thank you so much for your kind review of our hotel. I am delighted to know that your stay was comfortable, and that you were especially pleased with the attention that you received from the service team. Your enthusiastic praise will obviously be highly motivating for everyone, and I much appreciate the time you have taken... More 

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