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Courtyard by Marriott Hangzhou Wulin

4.0 of 5 Hotel   |   No.28 Hushu South Road, Hangzhou 310006 , China
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Ranked #4 of 1,962 Hotels in Hangzhou
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
James K North Vancouver, Canada
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246 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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North Vancouver, Canada
Contributor
16 reviews 16 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

Very comfortable and appointed rooms. Try to get the City view, high floor (14 or15 but be careful 15 is a smoking floor). I did have a small problem on my first night being given a lower floor room with no view but it was corrected the next day quite cheerfully. Since I was there for a week the one... More

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Singapore, Singapore
1 review
5 of 5 stars Reviewed 4 days ago NEW

Wulin Courtyard is very new hotel. Rooms are big and clean. Beds are very comfortable. Both front desk and EC lounge staff are very friendly and helpful. The hotel shares the same building with JW Marriott Hotel. When we drove in we cannot find the sign from far away. But when we come down walk around, we found it is... More

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Singapore, Singapore
Senior Contributor
31 reviews 31 reviews
31 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Stayed in for 2 nights in March 2014 as part of a 10 day trip around Shanghai. The hotel offered great valued package with breakfast and club lounge access at a much lower price to its sister next door. On arrival we were given a club room on a high floor, great bed and decent bathroom with good water pressure... More

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Mary z, Front Office Manager at Courtyard by Marriott Hangzhou Wulin, responded to this review

Dear Guest, Thank you for taking time to write this review for us and thank you so much for your great comments. As you said our hotel is great valued hotel. To provide the best service to every guest is our common goal. JW Marriott is our sister hotel just next door, We share all the facilities which including the... More

New York City, New York
Contributor
14 reviews 14 reviews
9 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Although slightly away from the beautiful West Lake are the Marriott Courtyard offers good values...especially since it is connected to the JW Marriott and you can share in their facilities. The rooms are all updated, clean and spacious as are the bathrooms. Bed comfort level was very good...all in all a solid hotel for the price. The hotel is only... More

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1 review
5 of 5 stars Reviewed 1 week ago

I have been lived in Courtyard by Marriott Hangzhou Wulin for about 3 months. Stuff in this hotel are really nice and welcome! I have stayed in other two 5 star hotel in Hangzhou also. Courtyard is always the BEST! it is my 1st choice for me to stay in Hangzhou and i believe it will be any guest 1st... More

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Mary z, Front Office Manager at Courtyard by Marriott Hangzhou Wulin, responded to this review

Dear Guest, That’s a great honor to receive you such a highly praise. Thank you for choose our hotel all the time. I was delighted to hear that you were extremely satisfied and pleased with the services provided to you by our staff. Thank you again to taking time to review us and we are looking forward to welcoming you... More

Hong Kong, China
Contributor
17 reviews 17 reviews
15 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Been to Hangzhou for business trip. This easily accessed 4-star hotel has always been my first choice for staying in Hangzhou. Modern decoration, nice front desk staff, comfortable room and diversified delicious buffet breakfast are all pros for this hotel. This hotel is well located at the heart of the city, surrounded by Xihu (west lake), wulin shopping mall and... More

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Mary z, Front Office Manager at Courtyard by Marriott Hangzhou Wulin, responded to this review

Dear Guest, I am glad to hear that your stay with us was a pleasant one and our hotel is your first choice in Hangzhou. We at the Marriott aim to please our guests not only by providing our best service, but also by creating memorable and unique experiences. We pride ourselves in having up to date decoration, comfortable room... More

Chicago, Illinois
Top Contributor
260 reviews 260 reviews
41 hotel reviews
133 helpful votes 133 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Spotlessly clean from stem to stern, good location, friendly front desk staff willing to speak English, comfortable rooms and beds, and the most amazing spa facility! Stayed there for two nights over the weekend. A 30 minute walk from Westlake and 10 minutes from the subway at Wulin Square, it's a good location. The rooms are clean and very comfortable.... More

Was this review helpful? Yes 1
Mary z, Front Office Manager at Courtyard by Marriott Hangzhou Wulin, responded to this review

Dear Guest, Thank you for staying with us when you visit in Hangzhou and appreciated your time to wirte a review. It is with great pleasure to receive your feedback and note you have had an enjoyable stay with us. The taxi problem always is one of the most important thing we are focus on, it always hard to get... More

Hangzhou, China
1 review
5 of 5 stars Reviewed 3 weeks ago

This is my second time live in Courtyard by Marriott Hangzhou Wulin. The rooms are large, with a very comfortable bed. The swimming pool is also very good, the water is warm and the experience is very nice. My family members all give a very high praise to the excellent levels of service and good quality hardware facilities, thanks for... More

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Mary z, Front Office Manager at Courtyard by Marriott Hangzhou Wulin, responded to this review

Dear Guest Thank you so much for your great comments. We are so proud you and your family enjoy this stay with us. I certainly will share all the outstanding service the staff in Executive Lounge did to our hotel management and reward them as they deserved. Thank you again for your time and Looking forward to see you in... More

Shanghai Region, China
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

This is by far the best chain hotel we have stayed at during our 4 years living in China. The rooms are large, with a very comfortable bed. Fairly soft for normal Chinese standards. The location is about 30 minute walk to West Lake or 10 Minutes in a taxi (very cheap). Breakfast was very varied with western and Asian... More

Was this review helpful? Yes 1
Mary z, Front Office Manager at Courtyard by Marriott Hangzhou Wulin, responded to this review

Dear Guest That’s a great honor to receive you such a highly praise. Thank you for choose our hotel first of all. We are pleased all the facilities and staff service of our hotel has met your needs. As you particularly mentioned our reception and concierge staff make you enjoyable and expressive. I’m so happy all of them living up... More

Shanghai, China
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 4 weeks ago

I am just checking out of the Hangzhou Courtyard Marriott Wulin after a 5 night stay. Not the best experience I must say. I live in China and know not to expect the same service as I would find in a Marriott in the US but this was really bad even for China. The hotel itself is in a great... More

Was this review helpful? Yes 1
Samuel Z, Manager at Courtyard by Marriott Hangzhou Wulin, responded to this review

Dear guest, Thank you for taking time to review on our hotel. We are very sorry the dining experience at our hotel and JW Marriott was not up to your satisfaction. Our hotel management team would certainly look into it and take actions of improvement. We are surely make all of our efforts to provide satisfactory experience to our guests.... More

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Additional Information about Courtyard by Marriott Hangzhou Wulin

Address: No.28 Hushu South Road, Hangzhou 310006 , China
Location: China > Zhejiang > Hangzhou
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Courtyard by Marriott Hangzhou Wulin 4*
Number of rooms: 330
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Also Known As:
Courtyard By Marriott Hangzhou Wulin Hotel Hangzhou

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