We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 1,900 Hangzhou hotels

Courtyard by Marriott Hangzhou Wulin

4.0 of 5 Hotel   |   No.28 Hushu South Road, Hangzhou 310006 , China
Hotel website
Hotel deals
Hotel amenities
Special Offer
Earn Rewards Points
Save Saved
You added Courtyard by Marriott Hangzhou Wulin to your Saves list
Courtyard by Marriott Hangzhou Wulin
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
94%
Ranked #4 of 1,900 hotels in Hangzhou
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed today
Jasper1959 Chongqing, China
  • Overview
  • Reviews (231)
  • Photos (118)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (41)
  • Location
  • More
Write a Review

231 people have reviewed this hotel

Traveler rating
    131
    88
    7
    3
    2
See reviews for
29
31
7
90
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Chongqing, China
1 review
5 of 5 stars Reviewed today NEW

I enjoy the hotel a lot. It is new and people are very professional. They are polite and greet you often. Good location and easy access to many restaurants. 15 mins walk to West lake after dinner is good exercise. You can also access to canal and West lake culture center. It has many shopping opportunity.

Was this review helpful? Yes
Hong Kong, China
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Marriott really can stand out of par excellence in service. Especially this Courtyard by Marriott Hangzhou Wulin, from Check-in Lobby, Concierge, Dining restaurant, Executive lounge & houses keeping. All staff can make you feel like Home. James Auyeung, the manager of executive lounge who delicate, warm care service that taken care of you needs is a plus !

Was this review helpful? Yes 2
Mary z, Front Office Manager at Courtyard by Marriott Hangzhou Wulin, responded to this review

Dear Guest, Thank you so much for your great feedback! As Marriott employees one of our strong suits is getting to know the guest and providing a personalized service for him or her, I am glad that we were able to exceed your expectations! James has always been very good with our guests and this was no exception, I will... More

Zhengzhou, China
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

COURTYARD HZ WULIN - My "home" in Hangzhou.. Friendly and accommodating Staff.. especially at the Executive Lounge. Almost all staff can speak some level of English which is good for a business hotel. Service quality is high as expected in a Marriott brand. Excellent choice in my opinion for the price and location. Bar with live band helps you relax... More

Was this review helpful? Yes 1
Mary z, Front Office Manager at Courtyard by Marriott Hangzhou Wulin, responded to this review

Dear Guest, Your comments are much appreciated! Once again our executive lounge proves itself in its commitment to service! As we pursue our goal of eliminating the language barrier completely while upholding our international service standards, it is great to hear encouragement from our guests. Thank you for your praise. Happy belated birthday! Thank you for choosing us as your... More

Shanghai, China
Contributor
16 reviews 16 reviews
15 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 1 week ago

Very new hotel located in the center of the city with a facility better than some of the lower end 5 star hotels. A couple lights didn't work in my room but that's okay. The staff are very friendly and well trained and speaks good English. Breakfast was decent but lacked quality choice. If you fancy a drink, you can... More

Was this review helpful? Yes 2
Mary z, Front Office Manager at Courtyard by Marriott Hangzhou Wulin, responded to this review

Dear Guest, Thank you for your praises! As a Marriott brand we try our best to adhere to international brand standards and it is great to hear that our efforts are paying off! I am glad to hear that you enjoyed yourself at our neighbor JW Marriott’s bar Velocity, and as always will pass on the good news along with... More

Shanghai, China
Top Contributor
58 reviews 58 reviews
32 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We tried a few hotels in Hangzhou before and none compare to the high standard of service at the Marriott. Every time we walked in the entrance we were greeted in English and most of the time by name. Jakob (concierge) helped me many times during my stay, he has a great attitude, is very professional and has a bright... More

Was this review helpful? Yes 1
Mary z, Front Office Manager at Courtyard by Marriott Hangzhou Wulin, responded to this review

Dear guest, It’s great to know that our hard work and English training has paid off! As Marriott employees we always strive to please our guests as well as make them feel as comfortable as possible, be it by speaking their language, by providing our utmost best service , by simply providing them with our best selection of food. While... More

Plant City, Florida
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Courtyard by Marriott Hangzhou Wulin is truly a Home away from home! The staff here speak decent English and strive to make your stay as comfortable as possible. As a seasoned traveler I can assure you that this is one of the most hospitable hotel staff you will ever see. Unlike the earlier hotel where I have stayed in Hangzhou,... More

Was this review helpful? Yes 1
Mary z, Front Office Manager at Courtyard by Marriott Hangzhou Wulin, responded to this review

Dear Guest, Thank you so much for your great comments! We at the Courtyard Marriott definitely strive to deliver the best service to our guests. I am glad to hear that our staff was able to deliver the service that is to be expected from all Marriott associates and did not allow language barriers to be an issue. I am... More

Vancouver, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Great location downtown near Wulin Square and major shopping district. Easy access to everything. Nice clean hotel with great amenities, very comfortable bed, friendly and helpful staff in Executive Lounge who did a wonderful job and made me feel welcome. Cheng

Was this review helpful? Yes 1
Mary z, Front Office Manager at Courtyard by Marriott Hangzhou Wulin, responded to this review

Dear Guest, Thank you for taking time to review our hotel. It is great to hear good reviews from our guests, as we at Marriott understand that no matter how much effort and time is put into marketing it is the efforts of our guests, by word-of-mouth, that we get our most loyal customers. We hope you could also come... More

Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 4 weeks ago

From the moment I entered the hotel, the level of service from the staff was outstanding. I arrived on a particularly hot day and the reception staff arranged for me to be served a glass of cold juice immediately. Assistant Front Office Manager, Mary Zhang, deserves a special mention for her ongoing level of care and service over my entire... More

Was this review helpful? Yes 2
Mary z, Front Office Manager at Courtyard by Marriott Hangzhou Wulin, responded to this review

Dear Guest, Thank you for your compliments! I am glad that I was able to make an impression stay for you! We know how hot it in Hangzhou and as service specialists we seize every opportunity to make our guests comfortable, so we cool our guests off with a nice cold glass of juice! Rest assured that your praises of... More

Shanghai, China
Senior Contributor
21 reviews 21 reviews
20 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 4 weeks ago

One of the more humbling experiences might be walking into the Courtyard Marriott in Hangzhou. Right next to the unglamorous lobby is the magnificent entrance to the JW Marriott. There is where the Bentley-crowd enters under glowing Chandeliers, here is were the mere mortals lay their heads. But mere mortals can rest assured they are the true winner: the rooms... More

Was this review helpful? Yes 1
Mary z, Front Office Manager at Courtyard by Marriott Hangzhou Wulin, responded to this review

Dear Guest, As a hotel designed for business travelers as well as travelling families, we are glad to hear that you are happy with the services and facilities we have! We are also very happy that our concierge associates were able to meet your every need and you can rest assured that your praise will be passed along to them.... More

Shanghai, China
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

The hotel, which is right next to the JW Marriott, shares the same SPA and fitness facilities and is located roughly 15 minutes by foot away from the West Lake. The staff was extremely nice, the service outstanding, the rooms clean and the food and drinks in the executive lounge great. It was a pity that we could not stay... More

Was this review helpful? Yes 2
Mary z, Front Office Manager at Courtyard by Marriott Hangzhou Wulin, responded to this review

Dear Mr.Gao, I am glad to hear that you enjoyed your stay and would like to thank you for your feedback. As Marriott employees, we pride ourselves in providing the best service possible, whether it be during check-in, cleaning your room, or preparing our executive lounge for guests, we try our hardest to make sure that we satisfy as many... More

Owners: What's your side of the story?
If you own or manage Courtyard by Marriott Hangzhou Wulin, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Courtyard by Marriott Hangzhou Wulin? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Courtyard by Marriott Hangzhou Wulin

Address: No.28 Hushu South Road, Hangzhou 310006 , China
Phone Number:
Location: China > Zhejiang > Hangzhou
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Courtyard by Marriott Hangzhou Wulin 4*
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Agoda, Travelocity, Hotels.com, Marriott, Tingo, Priceline, Otel, HotelsClick, Ctrip DaoDao, BookingOdigeoWL and Venere so you can book your Courtyard by Marriott Hangzhou Wulin reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Courtyard By Marriott Hangzhou Wulin Hotel Hangzhou

118 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (100)
Viewed
Dining (6)
Viewed
Hotel & grounds (5)
Viewed
Room/suite (21)
Viewed
Bathroom (9)
Viewed
Business center/function rooms (1)
Viewed
Pool/beach area (2)
Viewed
Other (56)

Management photos: Courtesy of the property manager

Viewed
All management photos (19)
Viewed
Room/suite (3)
Viewed
Hotel & grounds (2)
Viewed
Bathroom (2)
Viewed
Other (12)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in
any neighborhood
in Hangzhou with
any amenities

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#2 Business Hotel in Hangzhou #3 Family Hotel in Hangzhou #4 Luxury Hotel in Hangzhou #6 Romantic Hotel in Hangzhou #103 Best Value Hotel in Hangzhou
Hotel Class
Official Description (provided by the hotel)
The Courtyard Hangzhou Wulin makes life on the road most enjoyable. The hotel’s guest rooms feature comfortable bedding with fluffy pillows, comforters and plush mattress toppers, individual climate control thermostats, mini-bar and many extras with deluxe or executive rooms as well as spacious suites available. The executive lounge boasts spectacular views of downtown where beverages and light snacks are served daily. We're also proud to share a modern lobby where you can sit, use the personal computers, be connected to free Wi-Fi or grab something light from MoMo-to-go. Take full advantage of the on-site amenities including an indoor pool, whirlpool and fitness center. Our on site restaurant, MoMo Café offers full breakfast and all day dining serving Hong Kong tea café specialties. Whether visiting Hangzhou for business or leisure, you'll find friendly staff, many amenities and superb location at the Courtyard Hangzhou Wulin. ... more   less 
Number of rooms
330

Questions & Answers

Questions? Get answers from Courtyard by Marriott Hangzhou Wulin staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer