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All 1,968 Hangzhou hotels

Courtyard by Marriott Hangzhou Wulin

4.0 of 5 Hotel   |   No.28 Hushu South Road, Hangzhou 310006 , China
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Ranked #4 of 1,968 Hotels in Hangzhou
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
Exceededbeef Piscataway, New Jersey
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262 reviews from our community

Traveler rating
    154
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Piscataway, New Jersey
Contributor
17 reviews 17 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

This hotel did not feel like any other Courtyard or select-service Marriott I have stayed in before. The hotel is as gorgeous and upscale as most flagship Marriott hotels and Renaissances. Probably due in part to sharing the same building as the JW, this Courtyard offers amenities and services that I'm not used to seeing as part of this brand,... More 

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1 review
5 of 5 stars Reviewed 5 days ago NEW via mobile

We have stayed in Hyatt, East and now Marriott. All good but this time we got a great package business deal which included afternoon tea and happy hour. Meaning nibbles and drinks included. Amazing value! Further we travelled with our younger daughter who was absolutely spoiled by the business suite girls looking after her and our needs. Most memorable stay... More 

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Rumson, New Jersey
Senior Contributor
44 reviews 44 reviews
14 hotel reviews
20 helpful votes 20 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I've visited Hangzhou many times, and have stayed in all of the best hotels the city has to offer. And during my latest trip in October of 2014 I stayed in the best all around hotel in the city. Yes, the building is very nice, and yes, the rooms are nicely appointed and a decent size, and yes the food... More 

Was this review helpful? Yes 1
Mary z, Front Office Manager at Courtyard by Marriott Hangzhou Wulin, responded to this review

Dear Guest, Thank you indeed for such a generous review. I am delighted that you enjoyed your stay with us here. We are happy to read that you enjoyed your stay with us, and feel so warmly about our hotel and especially about our service. Our goal is to make our hotel to be home away from home. We’re very... More 

Columbus, OH
Top Contributor
50 reviews 50 reviews
33 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed at this hotel on a vacation trip to Hangzhou China. This hotel is fantastic with its friendly staff, beautiful decorations, and convenient locations in the heart of the city and close proximity to the scenic West Lake. We really enjoyed walking out among the locals and feel the daily lives of people who live in this lovely city.... More 

Was this review helpful? Yes 1
Mary z, Front Office Manager at Courtyard by Marriott Hangzhou Wulin, responded to this review

Dear Guest, Thank you for having taken the time to share your feedback about your recent stay at Courtyard by Marriott Hangzhou Wulin. Our goal is to make our hotel to be home away from home. We’re very pleased that the experience we provide to you had achieved your expectation. Thank you again for your time and we look forward... More 

London, United Kingdom
Top Contributor
87 reviews 87 reviews
47 hotel reviews
89 helpful votes 89 helpful votes
4 of 5 stars Reviewed December 11, 2014

I only had the pleasure of staying for 24hrs in this hotel, but let me tell you, the service was fabulous! The staff were helpful, polite and attentive. I had to organise some take-out catering, which I did through the sister hotel the JW, and it was superb....however they did forget the cheese crackers!! The rooms are well equipped and... More 

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Mary z, Front Office Manager at Courtyard by Marriott Hangzhou Wulin, responded to this review

Dear Guest, Thank you so much for your thoughtful feedback about your recent visit. Thank you for taking the time to provide the additional feedback about your stay with us. It was most helpful. I was delighted to read that you were extremely satisfied with your overall stay and that you particularly enjoyed our rooms, location and services. Thank you... More 

1 review
5 of 5 stars Reviewed December 9, 2014 via mobile

I stayed in this hotel many times, the service, people really nice, all are good from receipt ion girls, cleaning lady, Momo cafe people, club lounge girls. They provide very good care when my wife is sick during our stay

Was this review helpful? Yes
Mary z, Front Office Manager at Courtyard by Marriott Hangzhou Wulin, responded to this review

Dear Guest, Thank you so much for taking the time to write here on Trip Advisor following your visit to Courtyard by Marriott Hangzhou. I was delighted to read that you enjoyed your stay so much, and that you were pleased with the services provided to you by our team. Wish to see you and your wife soon. Sincerely, Mary... More 

Portland, Oregon, United States
1 review
5 of 5 stars Reviewed December 7, 2014

Courtyard by Marriott Hangzhou is a 5-star experience without the 5-star price. In fact, this hotel is on the same property as the JW and shares the same restaurants (Cru, Man Ho). When it comes to comfort and friendly service, you won't find anything better in Hangzhou. It's within walking distance to the famous West Lake and right next to... More 

Was this review helpful? Yes
Mary z, Front Office Manager at Courtyard by Marriott Hangzhou Wulin, responded to this review

Dear Guest, Thank you for staying with us when you visit in Hangzhou and appreciated your time to write a review. That is a great honor to receive you such a highly praise. I was delighted to hear that you were extremely satisfied and pleased with the services provided to you by our staff, particularly Lucy, Molly and me. You... More 

1 review
5 of 5 stars Reviewed December 7, 2014

I've been coming 4 - 5 trips a year to Hangzhou for the last 3 years. I've been coming to China for the last 11 years and stayed in hotels all over the country and this is my favorite hotel. The only comparable hotel I've stayed at is the J.W. at Tomorrow Square in Shanghai and frankly, at double the... More 

Was this review helpful? Yes
Mary z, Front Office Manager at Courtyard by Marriott Hangzhou Wulin, responded to this review

Dear Guest, Thank you so much for sharing your positive experience here at Trip Advisor. Although we are fortunate enough to receive many warm-hearted reviews from guests who have stayed in the hotel for a few days or so, it really is special to hear in such enthusiastic terms from someone who has been in staying in many great of... More 

UK
Top Contributor
66 reviews 66 reviews
24 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed December 4, 2014 via mobile

What a surprise, this hotel was excellent. to be honest we had booked this, as the J W Marriott was so expensive. we loved the welcome, the room, the lobby and the staff. Valera researched buses to visit a temple, which was incredibly helpful. Highly recommended, and a real surprise. The only thing to improve is the lighting in the... More 

Was this review helpful? Yes
Mary z, Front Office Manager at Courtyard by Marriott Hangzhou Wulin, responded to this review

Dear Guest, Thank you so much for taking the time to review the hotel. I was delighted to read that you were extremely satisfied and pleased with the services provided to you by our staff, particularly Valeria. Whatever success we achieve in meeting the needs of our guests is entirely due to the dedication and commitment of our people. Thank... More 

Stockholm County, Sweden
1 review
1 of 5 stars Reviewed December 4, 2014

I said that I wanted to pay with another card when I checked out and then I was told that this was only for reservation and that the amount would be charged when I checked out. When I got home I see that they have charged me double on both cards but also 2 different amounts. 2,500 RMB and 1,500... More 

Was this review helpful? Yes
Mary z, Manager at Courtyard by Marriott Hangzhou Wulin, responded to this review

Dear guest, Warm Greeting from Hangzhou! Thanks for staying with us in Nov 26-28. I am Sonsy, Director of Finance of Courtyard by Marriott Hangzhou Wulin Hotel. I’m sorry to know you are disturbed by the charge issue. We take your complain seriously and apology for the inconvenience caused. I have checked back all the charging documents, please be assured... More 

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Additional Information about Courtyard by Marriott Hangzhou Wulin

Address: No.28 Hushu South Road, Hangzhou 310006 , China
Location: China > Zhejiang > Hangzhou
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Courtyard by Marriott Hangzhou Wulin 4*
Number of rooms: 330
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Also Known As:
Courtyard By Marriott Hangzhou Wulin Hotel Hangzhou
Hotel Style:
#3 Family Hotel in Hangzhou
#3 Business Hotel in Hangzhou
#4 Luxury Hotel in Hangzhou
#6 Romantic Hotel in Hangzhou
#83 Best Value Hotel in Hangzhou

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