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All 1,900 Hangzhou hotels

Courtyard by Marriott Hangzhou Wulin

4.0 of 5 Hotel   |   No.28 Hushu South Road, Hangzhou 310006 , China
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Ranked #4 of 1,900 hotels in Hangzhou
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
sd712 Shanghai, China
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  • Reviews (228)
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228 people have reviewed this hotel

Traveler rating
    129
    87
    7
    3
    2
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
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  • Chinese (Simplified) first
  • Dutch first
  • English first
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English first
Shanghai, China
Contributor
16 reviews 16 reviews
15 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed yesterday NEW

Very new hotel located in the center of the city with a facility better than some of the lower end 5 star hotels. A couple lights didn't work in my room but that's okay. The staff are very friendly and well trained and speaks good English. Breakfast was decent but lacked quality choice. If you fancy a drink, you can... More

Was this review helpful? Yes
Shanghai, China
Top Contributor
58 reviews 58 reviews
32 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 1 week ago

We tried a few hotels in Hangzhou before and none compare to the high standard of service at the Marriott. Every time we walked in the entrance we were greeted in English and most of the time by name. Jakob (concierge) helped me many times during my stay, he has a great attitude, is very professional and has a bright... More

Was this review helpful? Yes
Mary z, Front Office Manager at Courtyard by Marriott Hangzhou Wulin, responded to this review

Dear guest, It’s great to know that our hard work and English training has paid off! As Marriott employees we always strive to please our guests as well as make them feel as comfortable as possible, be it by speaking their language, by providing our utmost best service , by simply providing them with our best selection of food. While... More

Plant City, Florida
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Courtyard by Marriott Hangzhou Wulin is truly a Home away from home! The staff here speak decent English and strive to make your stay as comfortable as possible. As a seasoned traveler I can assure you that this is one of the most hospitable hotel staff you will ever see. Unlike the earlier hotel where I have stayed in Hangzhou,... More

Was this review helpful? Yes 1
Mary z, Front Office Manager at Courtyard by Marriott Hangzhou Wulin, responded to this review

Dear Guest, Thank you so much for your great comments! We at the Courtyard Marriott definitely strive to deliver the best service to our guests. I am glad to hear that our staff was able to deliver the service that is to be expected from all Marriott associates and did not allow language barriers to be an issue. I am... More

Vancouver, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Great location downtown near Wulin Square and major shopping district. Easy access to everything. Nice clean hotel with great amenities, very comfortable bed, friendly and helpful staff in Executive Lounge who did a wonderful job and made me feel welcome. Cheng

Was this review helpful? Yes 1
Mary z, Front Office Manager at Courtyard by Marriott Hangzhou Wulin, responded to this review

Dear Guest, Thank you for taking time to review our hotel. It is great to hear good reviews from our guests, as we at Marriott understand that no matter how much effort and time is put into marketing it is the efforts of our guests, by word-of-mouth, that we get our most loyal customers. We hope you could also come... More

Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

From the moment I entered the hotel, the level of service from the staff was outstanding. I arrived on a particularly hot day and the reception staff arranged for me to be served a glass of cold juice immediately. Assistant Front Office Manager, Mary Zhang, deserves a special mention for her ongoing level of care and service over my entire... More

Was this review helpful? Yes 2
Mary z, Front Office Manager at Courtyard by Marriott Hangzhou Wulin, responded to this review

Dear Guest, Thank you for your compliments! I am glad that I was able to make an impression stay for you! We know how hot it in Hangzhou and as service specialists we seize every opportunity to make our guests comfortable, so we cool our guests off with a nice cold glass of juice! Rest assured that your praises of... More

Shanghai, China
Senior Contributor
21 reviews 21 reviews
20 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 2 weeks ago

One of the more humbling experiences might be walking into the Courtyard Marriott in Hangzhou. Right next to the unglamorous lobby is the magnificent entrance to the JW Marriott. There is where the Bentley-crowd enters under glowing Chandeliers, here is were the mere mortals lay their heads. But mere mortals can rest assured they are the true winner: the rooms... More

Was this review helpful? Yes 1
Mary z, Front Office Manager at Courtyard by Marriott Hangzhou Wulin, responded to this review

Dear Guest, As a hotel designed for business travelers as well as travelling families, we are glad to hear that you are happy with the services and facilities we have! We are also very happy that our concierge associates were able to meet your every need and you can rest assured that your praise will be passed along to them.... More

Shanghai, China
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel, which is right next to the JW Marriott, shares the same SPA and fitness facilities and is located roughly 15 minutes by foot away from the West Lake. The staff was extremely nice, the service outstanding, the rooms clean and the food and drinks in the executive lounge great. It was a pity that we could not stay... More

Was this review helpful? Yes 2
Mary z, Front Office Manager at Courtyard by Marriott Hangzhou Wulin, responded to this review

Dear Mr.Gao, I am glad to hear that you enjoyed your stay and would like to thank you for your feedback. As Marriott employees, we pride ourselves in providing the best service possible, whether it be during check-in, cleaning your room, or preparing our executive lounge for guests, we try our hardest to make sure that we satisfy as many... More

Contributor
16 reviews 16 reviews
16 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Great experience as alwyas. Very helpful front desk team. Enjoyed the stay. Hotel staff was so helpful that when one of my friends needed to buy medicine from a local pharmacy, he gave his contact number and then spoke to pharmacy lady over phone to explain what kind of medicine my friend needed.

Was this review helpful? Yes 1
Mary z, Front Office Manager at Courtyard by Marriott Hangzhou Wulin, responded to this review

Dear guest, Thank you very much for your positive feedback! At the Marriott it is our goal to make our guests feel as pleasant as possible. I am very happy to hear that our fellow Marriott associate was able to follow through and provide our guest with service that made the guest feel as comfortable as possible. We look forward... More

Nijmegen, The Netherlands
Top Contributor
63 reviews 63 reviews
34 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This new hotel is attached to the JW hotel. The Courtyard hotel lobby is very nice and modern with all modern and young jokes. More youthfull than the other more classic business hotels in the area or even in China. Check in is easy and nice and quick. The lift is also funny. The hallways to the room are modern... More

Was this review helpful? Yes 1
Mary z, Front Office Manager at Courtyard by Marriott Hangzhou Wulin, responded to this review

Dear Guest, I am glad to hear that your stay with us was a pleasant one. We at the Marriott aim to please our guests not only by providing our best service, but also by creating memorable and unique experiences. We pride ourselves in having up to date rooms that meet the needs of our modern guests. As for our... More

Toronto, Canada
Senior Contributor
23 reviews 23 reviews
18 hotel reviews
187 helpful votes 187 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Another fantastic Marriott property in China. Fantastic service, good location, spacious luxurious rooms, comfortable beds, very good wifi and an amazing breakfast buffet. The quality of service and luxury is much higher than properties located in North American. Marriott does an excellent job in creating an atmosphere where the customer feels like royalty.

Was this review helpful? Yes 4
Mary z, Front Office Manager at Courtyard by Marriott Hangzhou Wulin, responded to this review

Dear Guest, Thank you for taking your time to review our hotel. We’re much honored to receive such high appraise from you. In Marriott we treat our guests with sincere care and respect, make every effort to create a memorable experience for our guests. Your loyalty is the most valuable asset to Marriott, and we look forward to seeing you... More

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Additional Information about Courtyard by Marriott Hangzhou Wulin

Address: No.28 Hushu South Road, Hangzhou 310006 , China
Phone Number:
Location: China > Zhejiang > Hangzhou
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Courtyard by Marriott Hangzhou Wulin 4*
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Also Known As:
Courtyard By Marriott Hangzhou Wulin Hotel Hangzhou

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#2 Business Hotel in Hangzhou #3 Family Hotel in Hangzhou #4 Luxury Hotel in Hangzhou #6 Romantic Hotel in Hangzhou #105 Best Value Hotel in Hangzhou
Hotel Class
Official Description (provided by the hotel)
The Courtyard Hangzhou Wulin makes life on the road most enjoyable. The hotel’s guest rooms feature comfortable bedding with fluffy pillows, comforters and plush mattress toppers, individual climate control thermostats, mini-bar and many extras with deluxe or executive rooms as well as spacious suites available. The executive lounge boasts spectacular views of downtown where beverages and light snacks are served daily. We're also proud to share a modern lobby where you can sit, use the personal computers, be connected to free Wi-Fi or grab something light from MoMo-to-go. Take full advantage of the on-site amenities including an indoor pool, whirlpool and fitness center. Our on site restaurant, MoMo Café offers full breakfast and all day dining serving Hong Kong tea café specialties. Whether visiting Hangzhou for business or leisure, you'll find friendly staff, many amenities and superb location at the Courtyard Hangzhou Wulin. ... more   less 
Number of rooms
330

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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