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All 1,900 Hangzhou hotels

Courtyard by Marriott Hangzhou Wulin

4.0 of 5 Hotel   |   No.28 Hushu South Road, Hangzhou 310006 , China
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94%
Ranked #4 of 1,900 Hotels in Hangzhou
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
Abu Karam A
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236 reviews from our community

Traveler rating
    135
    89
    7
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31
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (41)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

we spend 10 nights in courtyard, the hotel is clean and the location is perfect near the xihu and the downtown!! the rooms are great and spacious but the lobby is not luxurious at all but you can sit in JW marriott's lobby, only a door between the two hotels !! the staff are well trained and knows english.

Was this review helpful? Yes 1
Mary z, Front Office Manager at Courtyard by Marriott Hangzhou Wulin, responded to this review

Dear guest, It is our great pleasure to know that you have enjoyed your recent stay at our hotel .Our hard work and English training has paid off! As Marriott employees we always strive to please our guests as well as make them feel as comfortable as possible, be it by speaking their language, by providing our best service. I’m... More

Hangzhou, China
1 review
5 of 5 stars Reviewed 1 week ago

Biweekly travel to Hangzhou for work, Good location / Good staff / Good service, the hotel is my home in HangZhou. HangZhou is a tourism city, so make reservation as early as possible during Apr. to May. & Sep. to Oct.

Was this review helpful? Yes
Mary z, Front Office Manager at Courtyard by Marriott Hangzhou Wulin, responded to this review

Dear guest, It’s with great pleasure to know that you have enjoyed your recent stay at our hotel. Our goal is to make our hotel to be home away from home. We’re very pleased that the experience we provide to you had achieved your expectation. Thank you again for your time! Best Regards, Mary Zhang More

Chongqing, China
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I enjoy the hotel a lot. It is new and people are very professional. They are polite and greet you often. Good location and easy access to many restaurants. 15 mins walk to West lake after dinner is good exercise. You can also access to canal and West lake culture center. It has many shopping opportunity.

Was this review helpful? Yes 1
Mary z, Front Office Manager at Courtyard by Marriott Hangzhou Wulin, responded to this review

Dear Guest, Thank you for taking your time to write a review for us. We’re very delighted that you enjoyed our facility and service at our hotel. Thank you for your comments regarding our service and location. Thank you again for your time and we look forward to welcoming you back in the near future. Best Regards, Mary Zhang More

Hong Kong, China
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Marriott really can stand out of par excellence in service. Especially this Courtyard by Marriott Hangzhou Wulin, from Check-in Lobby, Concierge, Dining restaurant, Executive lounge & houses keeping. All staff can make you feel like Home. James Auyeung, the manager of executive lounge who delicate, warm care service that taken care of you needs is a plus !

Was this review helpful? Yes 2
Mary z, Front Office Manager at Courtyard by Marriott Hangzhou Wulin, responded to this review

Dear Guest, Thank you so much for your great feedback! As Marriott employees one of our strong suits is getting to know the guest and providing a personalized service for him or her, I am glad that we were able to exceed your expectations! James has always been very good with our guests and this was no exception, I will... More

Zhengzhou, China
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

COURTYARD HZ WULIN - My "home" in Hangzhou.. Friendly and accommodating Staff.. especially at the Executive Lounge. Almost all staff can speak some level of English which is good for a business hotel. Service quality is high as expected in a Marriott brand. Excellent choice in my opinion for the price and location. Bar with live band helps you relax... More

Was this review helpful? Yes 1
Mary z, Front Office Manager at Courtyard by Marriott Hangzhou Wulin, responded to this review

Dear Guest, Your comments are much appreciated! Once again our executive lounge proves itself in its commitment to service! As we pursue our goal of eliminating the language barrier completely while upholding our international service standards, it is great to hear encouragement from our guests. Thank you for your praise. Happy belated birthday! Thank you for choosing us as your... More

Shanghai, China
Contributor
18 reviews 18 reviews
17 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 3 weeks ago

Very new hotel located in the center of the city with a facility better than some of the lower end 5 star hotels. A couple lights didn't work in my room but that's okay. The staff are very friendly and well trained and speaks good English. Breakfast was decent but lacked quality choice. If you fancy a drink, you can... More

Was this review helpful? Yes 2
Mary z, Front Office Manager at Courtyard by Marriott Hangzhou Wulin, responded to this review

Dear Guest, Thank you for your praises! As a Marriott brand we try our best to adhere to international brand standards and it is great to hear that our efforts are paying off! I am glad to hear that you enjoyed yourself at our neighbor JW Marriott’s bar Velocity, and as always will pass on the good news along with... More

Shanghai, China
Top Contributor
58 reviews 58 reviews
32 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We tried a few hotels in Hangzhou before and none compare to the high standard of service at the Marriott. Every time we walked in the entrance we were greeted in English and most of the time by name. Jakob (concierge) helped me many times during my stay, he has a great attitude, is very professional and has a bright... More

Was this review helpful? Yes 1
Mary z, Front Office Manager at Courtyard by Marriott Hangzhou Wulin, responded to this review

Dear guest, It’s great to know that our hard work and English training has paid off! As Marriott employees we always strive to please our guests as well as make them feel as comfortable as possible, be it by speaking their language, by providing our utmost best service , by simply providing them with our best selection of food. While... More

Plant City, Florida
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 10, 2014

Courtyard by Marriott Hangzhou Wulin is truly a Home away from home! The staff here speak decent English and strive to make your stay as comfortable as possible. As a seasoned traveler I can assure you that this is one of the most hospitable hotel staff you will ever see. Unlike the earlier hotel where I have stayed in Hangzhou,... More

Was this review helpful? Yes 1
Mary z, Front Office Manager at Courtyard by Marriott Hangzhou Wulin, responded to this review

Dear Guest, Thank you so much for your great comments! We at the Courtyard Marriott definitely strive to deliver the best service to our guests. I am glad to hear that our staff was able to deliver the service that is to be expected from all Marriott associates and did not allow language barriers to be an issue. I am... More

Vancouver, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 10, 2014

Great location downtown near Wulin Square and major shopping district. Easy access to everything. Nice clean hotel with great amenities, very comfortable bed, friendly and helpful staff in Executive Lounge who did a wonderful job and made me feel welcome. Cheng

Was this review helpful? Yes 1
Mary z, Front Office Manager at Courtyard by Marriott Hangzhou Wulin, responded to this review

Dear Guest, Thank you for taking time to review our hotel. It is great to hear good reviews from our guests, as we at Marriott understand that no matter how much effort and time is put into marketing it is the efforts of our guests, by word-of-mouth, that we get our most loyal customers. We hope you could also come... More

Reviewer
5 reviews 5 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed August 5, 2014

From the moment I entered the hotel, the level of service from the staff was outstanding. I arrived on a particularly hot day and the reception staff arranged for me to be served a glass of cold juice immediately. Assistant Front Office Manager, Mary Zhang, deserves a special mention for her ongoing level of care and service over my entire... More

Was this review helpful? Yes 2
Mary z, Front Office Manager at Courtyard by Marriott Hangzhou Wulin, responded to this review

Dear Guest, Thank you for your compliments! I am glad that I was able to make an impression stay for you! We know how hot it in Hangzhou and as service specialists we seize every opportunity to make our guests comfortable, so we cool our guests off with a nice cold glass of juice! Rest assured that your praises of... More

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Additional Information about Courtyard by Marriott Hangzhou Wulin

Address: No.28 Hushu South Road, Hangzhou 310006 , China
Phone Number:
Location: China > Zhejiang > Hangzhou
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Courtyard by Marriott Hangzhou Wulin 4*
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Also Known As:
Courtyard By Marriott Hangzhou Wulin Hotel Hangzhou

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