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JW Marriott Hotel Hangzhou

4.5 of 5 Hotel   |   28 Hushu South Road, Gongshu District, Hangzhou 310006, China
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Ranked #5 of 1,968 Hotels in Hangzhou
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed yesterday
Machilus San Diego, California
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247 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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San Diego, California
Top Contributor
65 reviews 65 reviews
61 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed yesterday NEW

Having this hotel for the spring festival in China, I impressed the great service, luxury room of this hotel. The lounge located at the top floor was very nice. You may see West Lake directly. Also, lounge offers complimentary afternoon tea which were very good. But the selection was limited, maybe because of the holiday season. The stuff was really... More 

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California
Reviewer
3 reviews 3 reviews
4 of 5 stars Reviewed 3 days ago NEW

This is a great Marriott property, but don't expect the typical JW experience. However, one can't fault the hotel as they cater to the local population who obviously can bring more revenue. What does this mean?..the executive lounge is phenomenal, but come happy hour it's crammed with people who scramble to fill their plates with every bit of food put... More 

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Montreal, Canada
Top Contributor
118 reviews 118 reviews
115 hotel reviews
333 helpful votes 333 helpful votes
4 of 5 stars Reviewed 1 week ago

Nice big bathroom, good water pressure. Internet is free and bandwidth was good. Check-in and front desk staff is perfect, concierge staff is very good but their English needs some polishing. Business-center staff was trying to be helpful, but were far from professional. Executive lounge is fine, they have good computers, but the lounge is slightly small.

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China
1 review
5 of 5 stars Reviewed 2 weeks ago

Really Loved this place. Awesome Building Structure right in the middle of the city. Easily Accessible from any place. Incredible Service provided by the staff. I stayed here for 8 days.. Executive Lounge services were really good. Rooms are also very well built in and they provide you everything. Breakfast Buffet, Afternoon Tea, Snacks Services and the list never ends... More 

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Detroit, Michigan
Reviewer
5 reviews 5 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Loved this place! I joined my husband while he was working in Hangzhou! I stayed here for ten days. The staff were excellent from Shawn the Concierge to Michele and the girls in the Executive Lounge! Everyone was helpful and eager to please! The breakfast buffet was excellent with many choices...my fav being the Green Tea Ice Cream...yes, I had... More 

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New Delhi, India
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 3 weeks ago

This was my first time staying at this hotel and I spent 3 nights here - needless to say, my experience was wonderful. The hotel is very well done in terms of interiors, the room size was very big and was very comfortabale. They provided me with a lounge access which was fanastic in terms of beverage and food selection.... More 

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Paris, France
Contributor
16 reviews 16 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 12, 2015

We had a beautiful room with a lovely view. The staff were pleasant and more than eager to help make our stay (even more) perfect. Breakfast which was included was fantastic with plenty of mouth-watering choices. Great job, Marriott!

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Contributor
16 reviews 16 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed January 7, 2015

I stayed in the cheaper section of the hotel but still very luxurious and comfortable. Still used the same amenities like the pool , steam room and gym as the higher paying guests.. The hotel Food was very good. and served great breakfasts (western) and good value for money dinners. Staff also very friendly and helpful. Does not compare to... More 

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Beijing Region, China
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 13, 2014

This was my first time staying at the JW Marriot Hangzhou. In the past, I have stayed at the Four Seasons Hangzhou, so that was my base of reference. I stayed in an Executive Suite. The room was very comfortable. The Executive Lounge had a a great view of the city, with a good selection of food. My strongest impression,... More 

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London, United Kingdom
Senior Contributor
35 reviews 35 reviews
24 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 12, 2014

It is one of the best 5-star hotel in Hangzhou that I stayed over the last years. Very modern and new with top quality of experience staying in a relatively large room with fine Chinese style. Excellent service provided consistently. Plenty of quality food choices for breakfast. Well worth the money you spend. Ideal for business trip and would highly... More 

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Additional Information about JW Marriott Hotel Hangzhou

Address: 28 Hushu South Road, Gongshu District, Hangzhou 310006, China
Location: China > Zhejiang > Hangzhou
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — JW Marriott Hotel Hangzhou 4.5*
Number of rooms: 305
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Hotel Style:
#4 Family Hotel in Hangzhou
#4 Romantic Hotel in Hangzhou
#5 Luxury Hotel in Hangzhou
#6 Business Hotel in Hangzhou
#113 Best Value Hotel in Hangzhou

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