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JW Marriott Hotel Hangzhou

4.5 of 5 Hotel   |   No.28 Hushu South Road, Gongshu District, Hangzhou 310006 , China
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Ranked #4 of 1,960 Hotels in Hangzhou
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Tom E
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219 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

I have stayed over 700 nights at Marriotts, almost entirely in the USA, and have never been moved to write a review until now. We arrived with a number of issues, including damaged luggage from the airline and uncertain travel arrangements back to Shanghai Pudong airport. In every case, the staff at the hotel surpassed all expectations. They readied the... More

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Manchester
Senior Contributor
28 reviews 28 reviews
21 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

First time staying in the Marriot in Hangzhou having stayed at the Wyndham before. The check was quick and efficient. The room was very well decorated, well laid out and comfortable. Only critisism is the bathroom/toilet - the two are not seperated. So unless you are quite open and willing to view your partners toiletry habits, there is little chance... More

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Petaling Jaya, Malaysia
Top Contributor
51 reviews 51 reviews
11 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

No complaints about the hotel. Only they are very stringent on checking for entitlement when you check in. I was using our corporate to book at room, although I provided them with my employee badge, they wanted me to send them an email using my corp email to confirm. Quite ridiculous when the T&Cs on their website says I only... More

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Portland, Oregon
1 review
5 of 5 stars Reviewed 2 weeks ago

Currently staying at the Hangzhou Marriott, and once again the service is outstanding! This is my 4th time here, and I have stayed in other hotels in Hangzhou, but will never stay at any place other than the Marriott. 26th floor Executive Lounge or the Lobby Lounge. Same great service! Thanks

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Senior Contributor
49 reviews 49 reviews
13 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This hotel locates near Hangzhou Municipal Government Hall. The transportation is convenient, easy to call a cub and many public buses go through here. The opposite site of this hotel is Wulin Square and walking a few minutes we arrive at Hangzhou Hall. The breakfast in the hotel is general, service is good and every staff in it can call... More

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Maryland USA
Top Contributor
59 reviews 59 reviews
58 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 3 weeks ago

The hotel is only four years old. The rooms are large, very tastefully decorated and spotless. There is a seperate storage/dressing area with an in-room safe. We had a huge bathroom with a heated floor, crystal light fixture and a TV set if you wanted to watch TV while having a bath. This was one of the few hotels we... More

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China
Top Contributor
142 reviews 142 reviews
52 hotel reviews
224 helpful votes 224 helpful votes
5 of 5 stars Reviewed September 17, 2014

Definitely it is a 5 stars hotel.When I arrived at hotel,hotel staff gave me a warm welcome.Free welcome drinks and snacks.Check-in was completed in 5 mins.My room was on the 8th floor.Had a nice view.The room was very spacious and clean.The design in the room was very oriental.Free W-fi was connected very easily in the room and in the lobby.Bathroom... More

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Hangzhou, China
1 review
5 of 5 stars Reviewed September 14, 2014

JW Marriot Hangzhou is the best hotel I ever stayed. The hotel service is always friendly and helpful, especially executive lounge in 26/F. Appreciate for Iris, Phoebe, Liza in executive lounge. Help me to buy medicine to cure my cold during my trip.

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed September 13, 2014

Very grateful to the hotel all staff attentive service. Perennial outside travel life, is your enthusiasm to dissolve my tired. In particular executive lounge service personnel.I use them every day The restaurants are delicious with a wide variety of western and asian food fitting any taste. The location in the city center is also great, a quick taxi ride to... More

Was this review helpful? Yes 1
Hangzhou, China
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 10, 2014

The hotel is about a 30 min walk to the West Lake . When you visit Hang Zhou , I think JW Marriott is the best choice of you . Close to Hang Zhou Tower .Convenient location . At high floor ,you can overview the West Lake . Exec lounge stuff is a comfortable place to stay(26th floor) .

Was this review helpful? Yes 3
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Additional Information about JW Marriott Hotel Hangzhou

Address: No.28 Hushu South Road, Gongshu District, Hangzhou 310006 , China
Location: China > Zhejiang > Hangzhou
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — JW Marriott Hotel Hangzhou 4.5*
Number of rooms: 305
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