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JW Marriott Hotel Hangzhou

#5 of 1,968 Hotels in Hangzhou
Certificate of Excellence
4.5 of 5
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28 Hushu South Road, Gongshu District, Hangzhou 310006, China
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JW Marriott Hotel Hangzhou
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Ranked #5 of 1,968 Hotels in Hangzhou
Certificate of Excellence
A recent review
5 of 5 stars reviewed 2 weeks ago
Mike N Wixom, Michigan
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268 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Wixom, Michigan
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

Among the very best of any hotel I have stayed long term for business. I have made 3 trips to Hangzhou this year for business and stayed in this hotel each time, 3 to 4 weeks per trip. The location is great, right in the middle of downtown and within walking distance of world-class shopping, excellent restaurants and all the... More 

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Boulder, CO
Senior Contributor
35 reviews 35 reviews
19 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I enjoyed this hotel very much -- especially the excellent Executive Lounge! This is a fine hotel in every aspect (much better than the JW in Shenzhen, which was stingy with both wine and soft drinks)

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London, United Kingdom
Top Contributor
90 reviews 90 reviews
83 hotel reviews
82 helpful votes 82 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed two nights on a business trip, and hotel is really good. Room is clean, good size, well equiped, very comfortable beds, and the staff is very helpful. Did not try breakfast because both days had to leave very early to meetings, but had lunch in the restaurant one day and food is good. Don´t recommend the buffet.....just a-la-carte......good quality... More 

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Bloomfield Hills, Michigan
1 review
5 of 5 stars Reviewed 3 weeks ago

Staff in the hotel property went out of their way to be helpful and friendly . As platinum members we also enjoyed the concierge level. The service here was the best I have seen- Warm ,friendly , immediate name recognition and day to day activity recognition and even stopping by in the hotel breakfast area (not the concierge level) to... More 

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Osaka, Japan
Senior Contributor
34 reviews 34 reviews
15 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed 3 weeks ago

....in a booming, but nevertheless, easy going city. Located ideally in the center within walking distance from the Lake, Restaurants bars and shops. Rooms are very well equipped and maintained. Comfortable beds, as in all JW's. Gym well equipped, but some more cleaning materials to wipe off the machines before and after use would be welcome. The little wipes don't... More 

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Hollywood, Florida
1 review
5 of 5 stars Reviewed 4 weeks ago

Always a known quality at JW! Very nice hotel with close access to downtown and west lake. The executive lounge is wonderful with beautiful views. Helios Chao, lounge manager, is superb and goes beyond to help!

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Shanghai Region, China
1 review
5 of 5 stars Reviewed April 27, 2015

JW Hangzhou is a beautiful and excellent hotel, I enjoy everytime stay there. JW always has professional and comfortable services, especially the Club Lounge staffs. Annie and Alice provided me very enjoyable service.

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Shanghai, China
1 review
5 of 5 stars Reviewed April 27, 2015

Hangzhou is one of my favorite cities in China and JW is my favorite hotel in Hangzhou. As Marriot's clients are very lucky, JW always can provide the outstanding facilities, pleasant professional staffs, delicious food. I love watching the night view of West Lake from the executive floor. I also love the sunshine during the daytime.

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Beijing, China
Top Contributor
75 reviews 75 reviews
57 hotel reviews
52 helpful votes 52 helpful votes
4 of 5 stars Reviewed April 20, 2015

Just returned from JW Marriott Hangzhou. It's an excellent business hotel. The room is large and the bed is comfortable, bathroom has separate shower and bath, and since I am staying on higher floor facing South, I could get a glimpse of the West Lake. Service is very good at this hotel. Since this is my first stay at this... More 

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Riverside, California
Reviewer
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 20, 2015

I always have a very pleasant experience at this hotel. Very friendly staff. Victoria, who works in the lounge, was especially helpful. I will definitely stay in this hotel again when I am in the Hangzhou area.

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