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All 1,816 Hangzhou hotels

JW Marriott Hotel Hangzhou

4.5 of 5 Hotel   |   No.28 Hushu South Road, Gongshu District, Hangzhou 310006 , China
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Ranked #4 of 1,816 hotels in Hangzhou
Certificate of Excellence 2013
A recent review
4 of 5 stars reviewed 1 week ago
Sorena2000 Mashad, Iran
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184 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
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English first
Mashad, Iran
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 1 week ago

Good Hotel, the problem was I booked non smoking but I smell smoking I call reception they changed room immediately, I appreciated. The location is very good and the spa was nice, a bit expensive. The room was nice

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Alassio, Italy
Top Contributor
71 reviews 71 reviews
44 hotel reviews
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I have often been a little critical with the Marriott hotels, as I think they have a particularly greedy approach to business / pricing (e.g. one of the last high-end chains to realize you should give complimentary bottled water in rooms and free wifi). But this one at Hangzhou, where I stayed one Saturday night on a very good corporate... More

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Top Contributor
167 reviews 167 reviews
84 hotel reviews
152 helpful votes 152 helpful votes
5 of 5 stars Reviewed March 11, 2014

Very nice clean and bright hotel for sure!  The lobby area shiny, hallways clean, carpeting looked like new, and the rooms were well-appointed!    I was very impressed by the rooms which were clean and fresh.  Nicely decorated; and, the bathroom had a large window around the tub.  There was white marble and a great corner shower.  Bathroom was big and... More

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Senior Contributor
26 reviews 26 reviews
24 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed February 27, 2014

Like everyone else I found the service here to be quite good. Maybe a little too good. I waited at the front of the hotel for my colleague to pick my up in his car. Because of traffic my colleague was 20 mins late - and over the course of the 20 mins I stood there five different people (staff... More

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Top Contributor
58 reviews 58 reviews
36 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed February 9, 2014

It is a great JW thought it is neighboring Courtyard. If you have enough budget, I would recommend you chose JW. The lounge is at the top, a good place to have a rest. I did not try the restaurant this time since last time we did try the Kantonese Dim Sum but it turn out not so good. It... More

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Senior Contributor
25 reviews 25 reviews
20 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed February 1, 2014

I'm partial to JW's and this one did not disappoint. Was upgraded to club level and the room was a good size, clean, and well organized. The executive lounge had a very limited selection of food for breakfast and evening snacking - not quite up to Shanghai JW standards - but good enough.

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Singapore, Singapore
Top Contributor
67 reviews 67 reviews
53 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed January 22, 2014

Decided to stay here instead of the usual ihg hotels thanks to the MegaBonus promotion. Quite impressed by the staff, warm and friendly. Room was nice too, with an okay view of the residential houses at the back.

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Top Contributor
54 reviews 54 reviews
22 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed January 15, 2014

I stayed here for 4 nights and was treated like a friend. Staff was very friendly and helpful, everyone understood English and the accommodation was excellent. The buffets are extensive, al a carte menu good. We arrived late and got a good meal even though the dining room was closed. The steak house and Chinese restaurant food was also of... More

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Haiyang, China
18 reviews 18 reviews
4 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed January 10, 2014

Can't add much more than what's already been said. The staff was great and attentive; the rooms were luxurious. We only stayed one night, but enjoyed it very much. There is also a mall nearby for shopping and food. Due to the "haze" we didn't realize until the morning that you could see the lake from our room! The only... More

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Shanghai, China
4 reviews 4 reviews
5 of 5 stars Reviewed January 5, 2014

Very good location, can easily find many restaurants around, also the Cantonese restaurant inside hotel is very good and not expensive. Hotel updated my room and the view of room is good too. Service is excellent. Nice stay.

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Additional Information about JW Marriott Hotel Hangzhou

Address: No.28 Hushu South Road, Gongshu District, Hangzhou 310006 , China
Phone Number:
Location: China > Zhejiang > Hangzhou
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 1,816 hotels in Hangzhou
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — JW Marriott Hotel Hangzhou 4.5*
Official Description (provided by the hotel):
JW Marriott Hangzhou offers unmatched luxurious accommodations. Guest rooms are tastefully designed and appointed with guests’ utmost comfort in mind. Deluxe rooms, executive rooms and spacious suites are available to meet every discerning taste. The executive lounge overlooks West Lake with spectacular view of downtown, serves a full breakfast, choice refreshments and delicate snacks throughout the rest of the day. In the evening, cocktails and selected wines are served along with a variety of appetizers, international and local favorite dishes by our culinary team. Three world-class restaurants offer unforgettable culinary experiences. On-site amenities are catered to your home away from home needs such as a relaxing swim at our indoor pool; pamper yourself in our serene Spa or working off your fatigue at our well-equipped fitness center. Our friendly and attentive staff is delighted to serve and will strive to make your stay at Hangzhou an enjoyable and unforgettable experience. ... more   less 
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