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JW Marriott Hotel Hangzhou

#4 of 1,975 Hotels in Hangzhou
Certificate of Excellence
4.5 of 5
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28 Hushu South Road, Gongshu District, Hangzhou 310006, China
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JW Marriott Hotel Hangzhou
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Ranked #4 of 1,975 Hotels in Hangzhou
Certificate of Excellence
A recent review
4 of 5 stars reviewed 2 days ago
Peter H
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278 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

As all Marriot hotels it has a quite high standard. I tried both restaurants in the Hotel. The Chineese asian was quite ok to reasonable prices (for China). The western style Steakhouse had a totally different price level. from 300-1200 RNB for a steak. But the steak quality was worth the high price. The location of the hotel is quite... More 

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Montreal, Canada
Level Contributor
134 reviews
131 hotel reviews
common_n_hotel_reviews_1bd8 420 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I had a corner room, which is slightly larger than regular rooms. Room was great, large, good lighting, walk in closet, nice big bathroom with separate bathtub and shower, good water pressure. It was also brilliant clean, much better than the standard. Internet is free and bandwidth was good (most of the times). Concierge staff is very helpful, and went... More 

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1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

First time to stay in this JW Marriott. The location of this hotel is a little bit away from West Lake (I normally stayed next to the lake). However, the facilities are good and staff in the executive lunge were extremely friendly and helpful. Valeria, a trainee, was very helpful. Since the weather was not good during our visit, she... More 

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Greater Canberra, Australia
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Located convieniently close to Westlake, the night markets and the old silk markets the JW Marriott is the place to stay. Staff are friendly and are attentive to your needs from check in to departure. As a business traveller taking advantage of the Executive Lounge I wanted for nothing as was able to relax and debrief and plan for the... More 

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Los Angeles, California
3 reviews
5 of 5 stars Reviewed 4 weeks ago

Great Hotel if you are looking for Western style pampering.The people in the business center are great....needed to send a number of packages by SF Freight, they completely took care of it. About a 2 kilometer walk to lake in a straight line.

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Beijing, China
Level Contributor
32 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
4 of 5 stars Reviewed June 24, 2015

If you go to Hangzhou as a tourist you might be a little disappointed as there's nothing typical of Hangzhou in that hotel. However, as a business traveller, you will be extremely pleased by the comfort of the room, the quality of the breakfast whether at the lounge or at he restaurant located at first floor, and the friendliness of... More 

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San Francisco
1 review
5 of 5 stars Reviewed June 17, 2015

Stayed 2 nights on business and was thoroughly impressed with the exceptional service throughout the hotel, from the Asia Bistro to the function room staff to the executive lounge. (A China-based colleague noted that this was the best hotel service he's experienced in China in years.) Of particular note was the exceedingly attentive and helpful staff in the executive lounge.... More 

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Wixom, Michigan
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed May 20, 2015

Among the very best of any hotel I have stayed long term for business. I have made 3 trips to Hangzhou this year for business and stayed in this hotel each time, 3 to 4 weeks per trip. The location is great, right in the middle of downtown and within walking distance of world-class shopping, excellent restaurants and all the... More 

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Boulder, CO
Level Contributor
36 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
5 of 5 stars Reviewed May 20, 2015

I enjoyed this hotel very much -- especially the excellent Executive Lounge! This is a fine hotel in every aspect (much better than the JW in Shenzhen, which was stingy with both wine and soft drinks)

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London, United Kingdom
Level Contributor
97 reviews
86 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
4 of 5 stars Reviewed May 16, 2015

Stayed two nights on a business trip, and hotel is really good. Room is clean, good size, well equiped, very comfortable beds, and the staff is very helpful. Did not try breakfast because both days had to leave very early to meetings, but had lunch in the restaurant one day and food is good. Don´t recommend the buffet.....just a-la-carte......good quality... More 

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