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JW Marriott Hotel Hangzhou

4.5 of 5 Hotel   |   No.28 Hushu South Road, Gongshu District, Hangzhou 310006 , China
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Ranked #5 of 1,968 Hotels in Hangzhou
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Yenhoang Paris, France
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238 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Paris, France
Contributor
16 reviews 16 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a beautiful room with a lovely view. The staff were pleasant and more than eager to help make our stay (even more) perfect. Breakfast which was included was fantastic with plenty of mouth-watering choices. Great job, Marriott!

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Contributor
16 reviews 16 reviews
6 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I stayed in the cheaper section of the hotel but still very luxurious and comfortable. Still used the same amenities like the pool , steam room and gym as the higher paying guests.. The hotel Food was very good. and served great breakfasts (western) and good value for money dinners. Staff also very friendly and helpful. Does not compare to... More 

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Beijing Region, China
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 13, 2014

This was my first time staying at the JW Marriot Hangzhou. In the past, I have stayed at the Four Seasons Hangzhou, so that was my base of reference. I stayed in an Executive Suite. The room was very comfortable. The Executive Lounge had a a great view of the city, with a good selection of food. My strongest impression,... More 

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London, United Kingdom
Senior Contributor
32 reviews 32 reviews
22 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed December 12, 2014

It is one of the best 5-star hotel in Hangzhou that I stayed over the last years. Very modern and new with top quality of experience staying in a relatively large room with fine Chinese style. Excellent service provided consistently. Plenty of quality food choices for breakfast. Well worth the money you spend. Ideal for business trip and would highly... More 

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Shanghai, China
Reviewer
5 reviews 5 reviews
4 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed December 1, 2014

Big rooms and very clean ad at lest big bathroom ..))). Gym ok and swimming pool..(just same problem with some bad education guest spit in swimming pool and nobow say nothing to them.i will never understand this chinese habit.. money cannot buy education... Love to stay at the executive lounge.relaxing nice food and drinks super view and nice assistant ..specially... More 

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Bangkok
Contributor
14 reviews 14 reviews
11 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed November 21, 2014

One of these great 5 star hotels that can offer everything you will need. Great food, great breakfast buffet. The room was big and with a very nive and light interiour. Would love to come back and stay here again baut the location in the city is not soo good for my suppliers to pick me up. In general a... More 

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Leeds, United Kingdom
Contributor
11 reviews 11 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 19, 2014

I have tried most of the mainstream hotels in Hangzhou over the years..this improbably the best. Very modern, well trained and helpful staff. Some small language issues but not really a problem. The rooms are clean, roomy and full of good technology...although during my visit in October the wi fi connection was poor in my room. The food is not... More 

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Senior Contributor
43 reviews 43 reviews
28 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed November 17, 2014

Probably because we are in Hangzhou and by the West Lake the rooms are a lot more oriented decorated than the usual JW Marriot. Staff are friend, room is in good size, and plenty of restaurants around the area. A bit far from West Lake if you plan to walk.

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Shanghai
Top Contributor
65 reviews 65 reviews
61 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed November 15, 2014

I enjoyed this hotel. The room was comfortable, and the breakfast was quite good. Service was acceptable. The location is a bit far from the key tourist areas, and taxis are hard to come by. I would stay here again.

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Weston, FL
Contributor
13 reviews 13 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
2 of 5 stars Reviewed November 11, 2014

This is the second time that I have stayed at the JW Marriott Hangzhou. I would have given this hotel a 5 star rating however upon my departure yesterday, I instructed both the concierge and valet who assisted with my luggage, that I needed a taxi to the train station. Had I been asked the simple question, "which train station?"... More 

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Samuel Z, Manager at JW Marriott Hotel Hangzhou, responded to this review

Dear guest, Thank you for taking time to review on our hotel. We are very sorry about the terrible experience you encountered. I believe if I were you, I would also be very disappointed as well. Our hotel management team would certainly look into it and take actions of improvement. We are surely make all of our efforts to provide... More 

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Additional Information about JW Marriott Hotel Hangzhou

Address: No.28 Hushu South Road, Gongshu District, Hangzhou 310006 , China
Location: China > Zhejiang > Hangzhou
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — JW Marriott Hotel Hangzhou 4.5*
Number of rooms: 305
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Hotel Style:
#3 Romantic Hotel in Hangzhou
#4 Family Hotel in Hangzhou
#5 Luxury Hotel in Hangzhou
#6 Business Hotel in Hangzhou
#116 Best Value Hotel in Hangzhou

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