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All 1,900 Hangzhou hotels

Holiday Inn Hangzhou CBD

4.0 of 5 Hotel   |   No.20 Qianchao Road, Jianggan District, Jianggan District, Hangzhou 310016, China
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Holiday Inn Hangzhou CBD
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87%
Ranked #34 of 1,900 Hotels in Hangzhou
Certificate of Excellence 2014
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78 reviews from our community

Traveler rating
    27
    41
    9
    1
    0
See reviews for
2
4
1
15
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Date | Rating
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Sydney
Senior Reviewer
8 reviews 8 reviews
7 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed May 31, 2014

We were on a pre-booked holiday, so this was not a hotel that was chosen by us. When we arrived it was a pleasant surprise to see that the hotel is modern and spacious. Staff were helpful and the room we were in was a suite with views over a modern new residential area and beyond. The rooms were clean... More

Was this review helpful? Yes
CBDHI, Manager at Holiday Inn Hangzhou CBD, responded to this review

Warmest greeting from Hangzhou CBD Holiday Inn hotel, thank you for choosing our hotel to stay during your travel time in Hangzhou city. Our hotel is close to Hangzhou east railway station,very convenient for your travel and business, meanwhile, our hotel is close to Qiantang river, you will enjoy beautiful river scenery just a few minutes walk later, nicest Mix... More

Yucaipa, CA
Senior Contributor
42 reviews 42 reviews
13 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed April 30, 2014 via mobile

Starting with family vacations to Florida in the 1960's, I have stayed in many Holiday Inns in the US. The other reviewer must be exaggerating when he termed this "The best Holiday Inn!" After staying here for three days on business, I agree, this is the best Holiday Inn I have ever stayed at! I suspect that in the US,... More

Was this review helpful? Yes 2
CBDHI, Manager at Holiday Inn Hangzhou CBD, responded to this review

Warmest greeting from Holiday Inn Hangzhou CBD Hotel, thank you for choosing our hotel for your stay during your travel time in Hangzhou City. We wish you have a wonderful trip in Hangzhou and a safe trip back home, we are glad that you have enjoyed your stay in your hotel and highly commended our hotel, your comments is very... More

Hk
Senior Contributor
26 reviews 26 reviews
21 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed March 28, 2014

Stayed in this hotel because it was near by the office. Its not close to anywhere for food, the room is fairly similar to the other Holiday Inn hotel in Hangzhou. Internet access was ok, didn't have much issues. Breakfast was better than I thought, just hoping that there would be expresso coffees for breakfast.

Was this review helpful? Yes
CBDHI, Manager at Holiday Inn Hangzhou CBD, responded to this review

Warm greeting from Holiday Inn Hangzhou CBD, thank you for choosing our hotel for your stay during your travel time in Hangzhou City, your comments is valuable for us to improve our service, we will keep on going to enhance our management to meet our guests' needs, looking forward to your future arrival. More

Singapore
Senior Contributor
43 reviews 43 reviews
43 hotel reviews
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed March 13, 2014 via mobile

Stayed here for 1 night just to visit Westlake and see the show Impression Westlake. Did not receive any upgrade though being gold member. Was given a free welcome drink coupon and when we asked the restaurant staff she just pointed to a fridge and told us to take a canned drink from it. Overall room was spacious and clean.... More

Was this review helpful? Yes
CBDHI, Manager at Holiday Inn Hangzhou CBD, responded to this review

Warm greeting from Holiday Inn Hangzhou CBD, thank you for your stay in our hotel during your travel time in Hangzhou city, we are very sorry for the experience you encounted in our hotel during your stay,and apologize to you about the bad experience caused by our restaurant service,your comments is valuable for us, we will keep on goning to... More

1 review
2 of 5 stars Reviewed February 2, 2014 via mobile

This hotel is very clean,but uncomfortable. The air-condition is centralized and all the room are set up at 28 degree in Feb. It was too hot but can not lower down the temperature of our room. Also,the hotels resau

Was this review helpful? Yes
CBDHI, Manager at Holiday Inn Hangzhou CBD, responded to this review

Warm greeting from Holiday Inn Hotel Hangzhou CBD, thank you for choosing our hotel for your stay during your travel time in Hangzhou city, we are sorry about the inconvenience caused by the air-conditioner to you, we will adjust the system to improve the room temperature and we will keep on going to improve our service to meet our valued... More

London
Senior Contributor
23 reviews 23 reviews
15 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed November 21, 2013

Stayd for four nights in this very good, 4 star equivalent hotel and found that it provided all the required services without any fuss. No bar but otherwise everything one needed. A good multi-cultural breakfast. Not particularly well located for access to shops and the tourist areas and Hangzhou's dreadful traffic jams meant getting around was vey frustrating.

Was this review helpful? Yes 1
CBDHI, Manager at Holiday Inn Hangzhou CBD, responded to this review

Thank you for choosing our hotel to stay, your comments is valuable for us to improve our service, looking forward to your future arrival. More

Oulu, Finland
Contributor
14 reviews 14 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 21, 2013

We were there winter 2012, 5months. Long staying guests get breakfast and arternoon also snack; pizza,french fries,fruits, cookies etc..drinks are also including afternoon snack. There is also sauna in hotel, i mean real sauna, not only poor steamroom. :) Staff is really nice and helpful always. Pool area and gym are really good. Food is really good. We were living... More

Was this review helpful? Yes 1
CBDHI, Manager at Holiday Inn Hangzhou CBD, responded to this review

Many many thanks for your support of us. We are appreciate for your approvement. Looking forward for your next stay! More

Minsk
Senior Contributor
22 reviews 22 reviews
17 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed July 14, 2013

The hotel itself is very good. Nice large and clean rooms, standard service. Wi-Fi in my room was not functioning but for that the cable internet was working superb. The location cannot offer anything. The only interesting place is a shopping center (10 minutes to walk) where imported goods (expensive) are sold. An amazing place to see. Do not plan... More

Was this review helpful? Yes 1
CBDHI, Manager at Holiday Inn Hangzhou CBD, responded to this review

Thanks for your stay with us. Very sorry for giving you the wrong information about shuttle bus. Looking forward for your next stay! More

Leeds, United Kingdom
Senior Contributor
32 reviews 32 reviews
24 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed July 6, 2013

Again this is where Holiday Inn scores in the third world. 5 star for three of four star prices.Recently renovated, rooms are very high standard. Service is exceptional because they can throw labour at it.If you get onto the exec floor its free breakfast even on room only basis, free drinks and snacks, big lounge. Not at the very heart... More

Was this review helpful? Yes
CBDHI, Manager at Holiday Inn Hangzhou CBD, responded to this review

Many thanks for your praise and welcom your stay with us again. More

Shanghai, China
Senior Contributor
40 reviews 40 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed June 29, 2013 via mobile

Checked in very late, reception was very helpful and managed to find a room even fully booked for standard, got a suite with a huge discount. room was big, decoration was a bit old but nice, bed is confortable and bathroom is well equipped. will come back.

Was this review helpful? Yes
CBDHI, Manager at Holiday Inn Hangzhou CBD, responded to this review

Thanks for your stay with us and your good words. Looking forward for your next stay! More

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Additional Information about Holiday Inn Hangzhou CBD

Address: No.20 Qianchao Road, Jianggan District, Jianggan District, Hangzhou 310016, China
Phone Number:
Location: China > Zhejiang > Hangzhou
Price Range (Based on Average Rates): $
Hotel Class:4 star — Holiday Inn Hangzhou CBD 4*
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