Four Seasons Hangzhou at West Lake (China) - Hotel Reviews

Also Known As:: Four Seasons Hangzhou At West Lake Hotel Hangzhou; Four Seasons Hangzhou At West Lake Hotel; 4 Seasons Hangzhou At West Lake

Address: No.5 Lingyin Road, Hangzhou 310013, China

Region: China > Zhejiang > Hangzhou

Amenities:

Bar/Lounge Business Center Fitness Center Free Parking Kids Activities Restaurant Room Service Suites Swimming Pool Wheelchair access

Hotel Style:

Ranked #2 of 1,553 hotels in Hangzhou

Price Range: $$$$

Hotel Class:5 star (5*)

Official Description (provided by the hotel):: In China’s most picturesque setting, Four Seasons reveals an intimate lakeside village, melding centuries of tradition with chic contemporary style. Convenient to business and shopping, discover a tranquil enclave, woven with ponds, streams and lagoons. Experience the gentle spirit of Chinese hospitality in exclusive private dining rooms and resort-style recreation, including two swimming pools and a cutting-edge designer spa. Deftly sophisticated Four Seasons care instills confidence and delight. ... more less

Reservation Options:: TripAdvisor is proud to partner with Priceline, Travelocity, Venere, Expedia, Hotels.com, Ctrip DaoDao and Tingo so you can book your Four Seasons Hangzhou at West Lake reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

forsterpartners

Davos

1 review

“Beautiful Hotel, great location, fantasitc Service”

Reviewed May 15, 2013 NEW

This hotel is placed at a great location. Especially, if you wish to explore the West Lake area with the beauty of the scenery, wonder through the different parks and visit different temples, then you can’t choose a better location to stay then where the Four Seasons is located. Furthermore, the hotel has its own beautiful garden with a nice... More

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Dear Guest’s Name, Thank you for taking the time to leave your comment on TripAdvisor. We are very glad to learn that you had a happy stay and are satisfied with various aspects of the hotel. Your kind words are surely one of our biggest motivations. We wish to have you stay with us again in the future. Best Wishes. More

Tour C

Burlingame, California

Contributor

14 reviews

11 hotel reviews

Reviews in 10 cities

4 helpful votes

“beautiful property”

Reviewed May 11, 2013

it is a very luxury hotel, I spent 2 nights here, room 108. the room is very big, with a private balcony. breakfast is semi-buffet, you need order from their menu, then there are some light items for you to pick yourself. the price is something like $700-$800 per night, dont know why they need charge extra on the wifi... More

Dear guest, we are very grateful for your comments towards our room size and the views of our hotel. We wish to have you stay with us again in the future. Best Wishes. More

Dingos8baby

Pacifica

Senior Contributor

21 reviews

5 hotel reviews

Reviews in 8 cities

8 helpful votes

“If you pay $800 for a room, you shouldn't have to argue about food”

Reviewed May 10, 2013

The hotel is beautiful but isolated. We booked two rooms at $800 a room. The guy at the counter said we could eat overlooking the pool and have hamburgers, but we had to argue for 15 minutes with the restaurant that said we must have the tea buffet. I don't do buffets. So I go back to the guy at... More

Ampol J

Bangkok, Thailand

“Fantastic”

I went in spring -- it s perfect -- full blooms everywhere . Would love to go back in summer and winter again. The hotel is located in a center of west lake attraction but still feel like hidden in a secret garden . The room is huge and super luxury . Staff are very friendly and professional. would recommend... More

Dear guest, Thank you for choosing to stay at Four Seasons Hotel Hangzhou at Westlake. We are pleased to discover that you had a good time with us.We appreciate your valued comment and we look forward to welcoming you again to our hotel. Best Wishes. More

pwsea

Boston, New York

“Fabulous property and location with outstanding staff and amenities.Highly recommended.”

Reviewed April 24, 2013

Of all the 5 star hotels we used on our trip through China the Four Seasons Hangzhou stands out as the very best. A beautiful property with quiet, luxurious rooms and amazingly attentive staff. Restaurants were top notch and room was quiet with superior amenities. We can't wait to get back there. In walking distance to West Lake and its... More

Dear guest, Thank you for taking the time to leave your comment on TripAdvisor. We are very glad to learn that you had a happy stay and are satisfied with various aspects of the hotel. Your kind words are surely one of our biggest motivations. We wish to have you stay with us again in the future. Best Wishes. More

robertandlynell

St Petersburg,Florida

23 reviews

12 hotel reviews

Reviews in 16 cities

“Beautiful Boutique Hotel and gardens”

The hotel is on;y a couple of years old and is stunning. The gardens look like they were planted decades ago and the setting on the lake is most dramatic. Be aware that the Deluxe Rooms do not come with a good view. Our travel friends were on first floor and looked out at a blank wall. We were on... More

Dear guest, Thank you for choosing to stay at Four Seasons Hotel Hangzhou at Westlake. We are pleased to discover that you had a good time with us and delighted in the hotel facilities and views of hotel gardens. We appreciate your valued comment and we look forward to welcoming you again to our hotel. Best Wishes. More

esrabayru

Istanbul, Turkey

Reviewer

5 reviews

4 hotel reviews

Reviews in 4 cities

1 helpful vote

“AMAZING Hotel - AMAZING Service”

Reviewed April 14, 2013

The BEST Chinese restaurant I have ever been - Food was amazing. Our room was big, very clean as in every Four Seasons and the room amenities were fantastic. Exceptional Service. Great Location. Thank You ALL Esra

Dear Guests, we are extremely thankful towards your wonderful feedback regarding our rooms, our Chinese restaurants-Jin Sha. We sincerely look forward to your next stay with us. More

Beth B

Santa Barbara, California, United States

4 reviews

Reviews in 2 cities

2 helpful votes

“Outstanding service and scenery in Hangzhou”

Reviewed April 7, 2013

We have stayed in Four Seasons hotels in other areas of the world and yes, Four Seasons usually stands out for their service but this hotel in particular, was truly outstanding! The staff greeted us continually by name, and they were very helpful with all of our meal and touring plans for the area. This hotel is a perfect location... More

Dear Guests, we are extremely thankful towards your wonderful feedback regarding our location and very pleased to know that you like our outstanding boat ride provided by our professional concierge team.Guests can bring along snacks and a bottle of champagne, and soak up the beauty of West Lake. We sincerely look forward to your next stay with us. More

SuitNflipflops

San Francisco, CA

Top Contributor

75 reviews

47 hotel reviews

Reviews in 40 cities

138 helpful votes

“Wonderful and well designed for the location”

Reviewed April 4, 2013

This beautiful hotel is a mix of modern conveniences, Four Seasons luxury and Chinese flavor. Room and bathroom were large. My room benefited from a small terrace with an outdoor couch and a TV that disappeared into a dresser when not in use. While the hotel has an internal "lake", West Lake is a few minutes walk or bike ride... More

Christopher S

Chicago, Illinois

Senior Reviewer

6 reviews

6 hotel reviews

Reviews in 6 cities

“Outstanding, secluded hotel in Hangzhou”

Reviewed March 23, 2013

Our family of 2 adults and 2 children (ages 10 and 12) enjoyed three great nights at this hotel. Beautiful grounds, fantastic food and beautiful pools. Only glitch was pull out sofa was literally 1 inch too long for space and was unusable (got a rollaway instead). Location was outside the hustle and bustle but not too far from anything.... More

Dear Guests, we are extremely thankful towards your wonderful feedback regarding our rooms, Food and beverage and outdoor swimming pool facilities. Meanwhile, we are very sorry to learn that we did not meet your expectations for services, We have notified hotel management regarding the concierge issue,I would like to assure you we constantly strive to achieve the highest level of... More

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Four Seasons Hangzhou at West Lake Hotel

Four Seasons Hangzhou at West Lake

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