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All 1,963 Hangzhou hotels

Wyndham Grand Plaza Royale Hangzhou

4.5 of 5 Hotel   |   No.555 Fengqi Road, Xiachang District, Hangzhou 310006, China
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Wyndham Grand Plaza Royale Hangzhou
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Ranked #1 of 1,963 Hotels in Hangzhou
A recent review
5 of 5 stars reviewed 4 days ago
904christinen
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482 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

The view was amazing from the balcony. It's located right in front the west lake and the hotel having room cleaning service morning and night to cater for your preferences. The staffs services superb friendly, the complimentary breakfast worth to have. The variety range from Asian to western, a blend of fusion dishes can be found. Fresh fruits served

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Johor Bahru District, Malaysia
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We spent two nights in this hotel. We were welcomed and directed by Josue to the reception at 9th floor. Josue was very friendly introducing the facilities of the hotel and chit-chatting with us. At the executive lounge, we were served by Jerome. He is very friendly, polite and helpful. He also recommended us some must-go places of attractions in... More 

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Paphos, Cyprus
Reviewer
3 reviews 3 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A very good hotel, excellent in fact. Very friendly to the international traveller who does not speak Chinese. A number of foreign management associates make all western travellers feel right at home. Rooms are much bigger than the standard size in China. Each one also has a balcony. The food is very good for western tastes, also the Thai restaurant... More 

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China
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I am very glad to stay at your hotel not just becouse of the good facility also becouse of the kinddess of your manager Mr Leonardo. We would love to stay at your hotel agine when next tim traveling in Hangzhou.

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1 review
5 of 5 stars Reviewed 2 weeks ago

The hotel is not only clean and tidy. The staff are friendly enough to greet you with your name and make you feel at home; especially guests like myself who are accustomed to the western style of things. The restaurant is clean and well staffed with good English. There is always a manager around who not only speaks English but... More 

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago

Top notch customer service. Would go back without hesitation. Hopefully you get a chance to meet Maya, she's got an amazing personality that makes the stay alone worth it. Great breakfast, juice bar, modern large rooms and overall an awesome staff. If you are American, this is the place to stay.

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New Jersey
Senior Contributor
26 reviews 26 reviews
14 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Was only there for one night (On business trip out of Shanghai) and thorougly enjoyed my too brief a stay. The room was immaculate, comfortable, spacious, and was only a "Standard" room. Only had time to try the Thai restaurant at the hotel which was fabulous and not overpriced as some hotels do with their in property restaurants. Even better... More 

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1 review
5 of 5 stars Reviewed 3 weeks ago

Look no further if you are planning a trip to Hangzhou. Not only was my Wyndham room spacious and well appointed but the service is top-notch and the location is just where you want to be by the lake. Managers Julia, Josue and Leonardo were all graciously welcoming and offered terrific sight-seeing advice. I will be returning frequently to Hangzhou... More 

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Shanghai, China
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I totally agree with fellow travelers.....Customer Service is Outstanding! From the moment you arrive until the moment you leave their customer service is really excellent... always there, good advise and not over whelming! They make a real effort to advise you on local restaurants, sights to visit, comfort of your room etc..they walk out of the hotel with you to... More 

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Secaucus, New Jersey
1 review
5 of 5 stars Reviewed 4 weeks ago

This is a great hotel, one of the managers, Josue, was super helpful with ideas for dinner, lunch, and sightseeing. Overall great experience begin in Hangzhou and we were also able to stay in a beautiful hotel.

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Additional Information about Wyndham Grand Plaza Royale Hangzhou

Address: No.555 Fengqi Road, Xiachang District, Hangzhou 310006, China
Location: China > Zhejiang > Hangzhou
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Wyndham Grand Plaza Royale Hangzhou 4.5*
Number of rooms: 283
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Also Known As:
Wyndham Grand Plaza Royale Hangzhou Hotel Hangzhou
Hotel Style:
#1 Luxury Hotel in Hangzhou
#1 Family Hotel in Hangzhou
#1 Business Hotel in Hangzhou
#2 Romantic Hotel in Hangzhou
#113 Best Value Hotel in Hangzhou

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