We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 1,900 Hangzhou hotels

Wyndham Grand Plaza Royale Hangzhou

4.5 of 5 Hotel   |   No.555 Fengqi Road, Xiachang District, Hangzhou 310006, China
Hotel amenities
Save Saved
You added Wyndham Grand Plaza Royale Hangzhou to your Saves list
Wyndham Grand Plaza Royale Hangzhou
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
95%
Ranked #2 of 1,900 hotels in Hangzhou
A recent review
5 of 5 stars reviewed 1 week ago
Paperball Scotland
  • Overview
  • Reviews (438)
  • Photos (98)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (55)
  • Location
  • More
true
Write a Review

438 people have reviewed this hotel

Traveler rating
    314
    102
    15
    4
    3
See reviews for
54
86
28
127
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
Scotland
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

As most people who review this hotel comment, it's staff are amazing. Probably the best I have come across in terms of friendliness and helpfulness. Some even knew my name and I hadn't talked to them before (was I the only Westener that day?). The downstairs lobby bar and waiting area are in real need of a trendy refurb. It... More

Was this review helpful? Yes 1
Glasgow, United Kingdom
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Very fortunate to get the opportunity to come back to Hangzhou, and thought we would stay again, even though it was 2 years since our last visit. Again, another great visit. The staff were as lovely, friendly and helpful as ever. The hotel was very comfortable and the restaurants are probably the best in Hangzhou. Good to see that in... More

Was this review helpful? Yes
Hong Kong
Contributor
17 reviews 17 reviews
11 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Very friendly atmosphere. Lovely staff including the executives. Everyone can understand English.The best is all staff are also trained to communicate in English. We only went there for lunch to the Thai Restaurnt but we were made very welcome and felt as if we have been there often. Felt like the hotels back home in Australia and Sri Lanka. Thank... More

Was this review helpful? Yes
Hong Kong, China
1 review
5 of 5 stars Reviewed 5 weeks ago

I have stayed in many different hotels, but this hotel stands out from all the others. (1) excellent staff. They run extra miles to help you. i was sick right before i need to leave for airport. I was very worry and spoke to the guest service supervisor in the lobby, she immediately arranged a staff to take me to... More

Was this review helpful? Yes
United Kingdom
Senior Contributor
43 reviews 43 reviews
35 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed July 27, 2014

I was in Hangzhou for business and booked a good rate with CTrip for this hotel, which was the main reason for staying here. Hotel is OK, friendly staff at check in and they upgraded my room. The beds are very comfortable and the showers are very powerful, this is the most memorable of my experience. I ate only once... More

Was this review helpful? Yes
Miami Beach, Florida
1 review
5 of 5 stars Reviewed July 21, 2014

It was a great trip to Hangzhou and this Hotel is the best one I´ve ever stayed in my life. The location is perfect near to the west lake and main roads, the hotel is very nice and elegant, the rooms very comfortable and the service is the best you can get in China. Everyone is really friendly and look... More

Was this review helpful? Yes
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed July 18, 2014

Good value for money. Good location. Rooms are spacious, specially bathrooms are big with rain shower, tub and vanity. You are very well greeted at the check-in area and shown all the courtesy. Housekeeping service is excellent. We tried in-house Thai restaurant in the hotel, food was just average.

Was this review helpful? Yes
Toulouse, France
Senior Contributor
31 reviews 31 reviews
17 hotel reviews
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed July 14, 2014

The hotel was very good. It is located just near West Lake. 10 min walk from the metro station. The rooms are really excellent. Bathroom is big, with a shower with rain shower and a big bathtub: One big enough so that you can fit your whole body (at least mine) in it and more. Note that only the rooms... More

Was this review helpful? Yes
SYD
Senior Contributor
36 reviews 36 reviews
22 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed July 12, 2014 via mobile

I went to Hangzhou on june to review some manufactures. After a perfect breakfast at level 1. We went for a full day in the industrial area and believe you look forward getting back to your home far away from home. Very big room and well furnished as a 5 star 3 restaurants on site & bar Executive floor available... More

Was this review helpful? Yes
Copenhagen, Denmark
Reviewer
4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 11, 2014

Our stay at the Wyndham Grand Plaza was a most pleasant one. The staff were extremely attentive to us. Our welcome was outstanding where two guest relations staff welcomed us speaking English, French and German (as my partner and I speak these three languages). The guest relations staff had done their homework and surprised us by communicating flawlessly in these... More

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage Wyndham Grand Plaza Royale Hangzhou, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Wyndham Grand Plaza Royale Hangzhou? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Wyndham Grand Plaza Royale Hangzhou

Address: No.555 Fengqi Road, Xiachang District, Hangzhou 310006, China
Location: China > Zhejiang > Hangzhou
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Wyndham Grand Plaza Royale Hangzhou 4.5*
Reservation Options:
TripAdvisor is proud to partner with Agoda, Priceline, Booking.com, Expedia, Travelocity, Orbitz, Hotels.com, Tingo, Ctrip DaoDao, Hotel.de, BookingOdigeoWL and Venere so you can book your Wyndham Grand Plaza Royale Hangzhou reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Wyndham Grand Plaza Royale Hangzhou Hotel Hangzhou

98 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (70)
Viewed
0:48
Videos (1)
Viewed
Bathroom (10)
Viewed
Room/suite (20)
Viewed
View from room (3)
Viewed
Hotel & grounds (4)
Viewed
Other (32)

Management photos: Courtesy of the property manager

Viewed
All management photos (29)
Viewed
Hotel & grounds (3)
Viewed
Dining (15)
Viewed
Business center/function rooms (4)
Viewed
Room/suite (3)
Viewed
Pool/beach area (2)
Viewed
Other (2)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in
any neighborhood
in Hangzhou with
any amenities

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#2 Family Hotel in Hangzhou #2 Romantic Hotel in Hangzhou #2 Best Value Hotel in Hangzhou #2 Luxury Hotel in Hangzhou #2 Business Hotel in Hangzhou #2 Spa Hotel in Hangzhou #2 Top resorts Hotel in Hangzhou
Hotel Class
Official Description (provided by the hotel)
Hotel is adjacent to the breathtaking West Lake, a recent addition to UNESCOS WORLD HERITAGE list, facing the provincial government offices and administration, within walking distance of Wulin Street, and close to Hangzhou Tower and Intime department store. 301 various well-appointed guestrooms such as lakeview rooms, cityview room, suites, and rooms specially designed for ladies, outfitted with balconies, independent bathroom with separate bathtub and shower, 37-inch LCD TVs and high-speed wireless internet access.Western, Chinese and Thai restaurants can always match your taste.7 well-equipped conference rooms seating from 20 to 500 guests. The large Royale Ballroom with a unique window view of the West Lake hill, is the only ballroom in Hangzhou providing this feature!It’s the perfect place to create long-lasting memories for your business, conference or leisure trip. ... more   less 
Number of rooms
283

Questions & Answers

Questions? Get answers from Wyndham Grand Plaza Royale Hangzhou staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer