We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 1,968 Hangzhou hotels

Wyndham Grand Plaza Royale Hangzhou

4.5 of 5 Hotel   |   No.555 Fengqi Road, Xiachang District, Hangzhou 310006, China
Hotel amenities
Wyndham Grand Plaza Royale Hangzhou
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save
You added Wyndham Grand Plaza Royale Hangzhou to your Saves list
Ranked #1 of 1,968 Hotels in Hangzhou
A recent review
5 of 5 stars reviewed 3 weeks ago
Elizabeth J Saint Louis, Missouri
Write a Review

503 reviews from our community

Traveler rating
    372
    108
    16
    4
    3
See reviews for
60
96
32
160
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (64)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (503)
  • Mar-May only
    (108)
  • Jun-Aug only
    (150)
  • Sep-Nov only
    (138)
  • Dec-Feb only
    (107)
All months
Saint Louis, Missouri
2 reviews
5 of 5 stars Reviewed 3 weeks ago

I was here in Hangzhou in January 2015 to adopt a child. I have never experienced a staff that knew me so personally, went out of their way to make sure we were happy and comfortable, and provided great service. The staff spoke amazing English and could help provide great assistance...whether to a Starbucks, Gap, foot massage or grocery store... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 3 weeks ago

Its our 4 th stay in this fantastic hotel and feel better and better each time.the staff is helpful and friendly and concerned.Rooms are nice and well maintained.Unlike other hotels we stay as business traveller we feel quality of service is increasing in time Of stay inc

Was this review helpful? Yes
Montreal, Canada
Senior Reviewer
6 reviews 6 reviews
5 of 5 stars Reviewed 3 weeks ago

The staff make all the difference. They are smart, fast and efficient. My colleague is traveling in China for over 24 years and never had a such experience before. Thank you Sheyma and Leonardo. The restaurant at the top floor has is own garden and the food was delicious. Wyndham Grand in Hangzhou is definitively the Place !

Was this review helpful? Yes
Province of Florence, Italy
1 review
5 of 5 stars Reviewed 4 weeks ago

Beautiful rooms with an excellent service and a great morning breakfast. The hotels assistants, from many different countries, simply delight the clients. I was assisted every time I wanted or I had a problem, anticipating the solution. I remember expecially Leonardo, an Italian great assistant which helped us to find some solutions to our travelling problems (reservations, addresses, restaurants etc.)

Was this review helpful? Yes
Florence, Italy
1 review
5 of 5 stars Reviewed January 19, 2015

You are in a word completely different from yours, but you fell at home. Great hospitality, excellent bedrooms, staff alwaysl available. I really suggest it for a voyage in Hangzhou both for business and leisure reason.

Was this review helpful? Yes
Leinfelden-Echterdingen, Germany
1 review
5 of 5 stars Reviewed January 19, 2015

Hotel is perfectly in order, the Managers and people working there are really friendly and are 24/7 available for anything needed! Food is really good and the Breakfast is also complete with different kinds of drinks, coffees and vitamins. Internet Connection is surprisingly fast compared to other locations in China. Rooms are big, comfortable and well cleaned with a mix... More 

Was this review helpful? Yes
Berkhamsted, United Kingdom
Top Contributor
121 reviews 121 reviews
32 hotel reviews
87 helpful votes 87 helpful votes
4 of 5 stars Reviewed January 12, 2015

Very large, comfortable and spacious bedrooms. Definitely the best shower of my 10 day trip. Check in was quite but make sure you book a non smoking room if that's what you want as one wasn't available for me! However an upgrade was offered and the room 'de smoked' whatever that is. Anyway the room had no smoke smell what... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed January 12, 2015

I had a great time here. The staff was superb, and gave me excellent assistance navigating the local markets. For example, one management trainee, Krystina Hrda, showed me exactly where to find some athletic gear I needed. Only problem was spotty WiFi. Else, excellent.

Was this review helpful? Yes
Dublin, Ireland
Senior Contributor
28 reviews 28 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed January 6, 2015

Had a lovely comfortable visit to this hotel. The international management team and staff were extremely professional, friendly and helpful. We chatted with management from Australia, Tunisia, Mexico, China and each person was so top class. We eat in the Thai restaurant which was absolutely fabulous. Freja was great and knew instinctively what we wanted/ needed before we even knew... More 

Was this review helpful? Yes 1
St. John's, Canada
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 5, 2015

What makes this hotel so excellent is the staff. Friendly and professional is an understatement. Three names head the list: Sheyma, Jenney and Daisy. They made my time there unforgettable. Another bonus of this hotel is it's location. Just minutes from the beautiful West Lake. If you are going to Hanzhou this is the place. The rooms are spacious and... More 

Was this review helpful? Yes 1
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to Wyndham Grand Plaza Royale Hangzhou? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Wyndham Grand Plaza Royale Hangzhou

Address: No.555 Fengqi Road, Xiachang District, Hangzhou 310006, China
Location: China > Zhejiang > Hangzhou
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Wyndham Grand Plaza Royale Hangzhou 4.5*
Number of rooms: 283
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Priceline, Agoda, Cheap Tickets, Hotels.com, Ctrip TA, Despegar.com, TripOnline SA, Odigeo and Tingo so you can book your Wyndham Grand Plaza Royale Hangzhou reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Wyndham Grand Plaza Royale Hangzhou Hotel Hangzhou
Hotel Style:
#1 Luxury Hotel in Hangzhou
#1 Family Hotel in Hangzhou
#1 Business Hotel in Hangzhou
#2 Romantic Hotel in Hangzhou
#107 Best Value Hotel in Hangzhou

104 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (75)
Viewed
Business center/function rooms (1)
Viewed
View from room (4)
Viewed
Bathroom (10)
Viewed
Room/suite (20)
Viewed
Hotel & grounds (4)
Viewed
0:48
Videos (1)
Viewed
Other (35)

Management photos: Courtesy of the property manager

Viewed
All management photos (29)
Viewed
Hotel & grounds (3)
Viewed
Dining (15)
Viewed
Business center/function rooms (4)
Viewed
Room/suite (3)
Viewed
Pool/beach area (2)
Viewed
Other (2)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay