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Wyndham Grand Plaza Royale Hangzhou

Travelers' Choice award winner
4.5 of 5
No.555 Fengqi Road, Xiachang District, Hangzhou 310006, China
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Wyndham Grand Plaza Royale Hangzhou
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Ranked #2 of 1,969 Hotels in Hangzhou
A recent review
5 of 5 stars reviewed 4 days ago
steinwei New York City, New York
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523 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New York City, New York
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

While visiting our son in Hangzhou, we needed a comfortable, affordable, full-service hotel in the West Lake scenic area, near the subway line. The Wyndham was perfect. It was conveniently located a short walk from the lake and the subway. The rooms were large and well-appointed. The staff was wonderful; solicitous and accommodating. In particular, the concierge staff; Sheyma, Josuae,... More 

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GVA
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 days ago NEW

Hangzhou is an incredible place to visit and the Wyndham hôtel offers you all you need for a great stay in this city. Very spacious and comfortable room, the staff is also very competent and as I came from Switzerland the international staff was more than efficient to help me visiting the region. I would highly recommand this hotel at... More 

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1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

Now with improved WiFi so I can work. I work for a big Swedish company and needs to reach servers away in Europe. Last Jan this was NOK, thank you for hearing the costumer and acting. Walking distance from Westlake and shops, restaurants. Attentive and helpful staff. Even special western personnel with good English skills. Excellent breakfast buffet. I would... More 

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Newcastle upon Tyne, United Kingdom
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Love this hotel the staff the facilities the location the food the breakfasts are fabulous Been on business and now with my children each visit as good as the last definitely worth a visit Close to West Lake which is worth a walk out. Good markets and some great local restaurants. Try it

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Contributor
15 reviews 15 reviews
15 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 1 week ago

I spent one night at this hotel in early April for business. It is located on a back street among local restaurants and other small business. Don't know how far it is from West Lake. Room is spacious and bed was comfortable. Window was not sealed properly though. Noise from street could be easily heard inside the room. Dinner buffet... More 

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Toronto, Canada
Contributor
13 reviews 13 reviews
8 hotel reviews
4 of 5 stars Reviewed 1 week ago

This was our first time staying at a Wyndham hotel, having read so many positive reviews online, we decided to give it a try. This hotel is situated right next to the West Lake on the north end, there was not too much shopping nearby but if you like to stroll around the lake, it is at a prime location.... More 

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Singapore, Singapore
Top Contributor
108 reviews 108 reviews
106 hotel reviews
296 helpful votes 296 helpful votes
5 of 5 stars Reviewed 1 week ago

I have stayed with the Wyndham Grand Plaza Royale Hangzhou many times in these past few years, as I travel often to Hangzhou for business and often need to stay for long periods of time. I find this hotel as a good base for me to go to neighbouring cities where my clients are located, and also allow me the... More 

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Hong Kong
Top Contributor
54 reviews 54 reviews
25 hotel reviews
57 helpful votes 57 helpful votes
5 of 5 stars Reviewed 2 weeks ago

A 1st time trip to Hangzhou on business, and a stay at its best hotel. Definitely, its the best located. Other hotels such as Four Seasons and Sheraton may have an international name, but they are not nearly as well located; or their staff as well trained. Located on the corner of the main entryway to the West Lake, its... More 

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Vienna, Austria
Senior Contributor
21 reviews 21 reviews
12 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Was there for business a few times and also recently with my family on holidays - everytime I was speakless about the service, whether provided by the local or foreign (multilingual) staff! Businesswise, the business center & concierge gladly assisted me with train/flight/taxi bookings. Regarding our holiday everything was perfect too and everyone was happy. My partner and I appreciated... More 

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San Francisco, California
1 review
5 of 5 stars Reviewed 3 weeks ago

We were in China over 10 days and stayed with Intercontinental, Pullman and Wyndham. I must say the front desk staff, especially Laurene made our stay at Wyndham the best among them. She remembers all her guests and takes the time to speak to us whenever she sees us in the lobby, giving valuable advice on where to visit and... More 

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