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Wyndham Grand Plaza Royale Hangzhou

Travelers' Choice award winner
No.555 Fengqi Road, Xiachang District, Hangzhou 310006, China
Hotel amenities
Wyndham Grand Plaza Royale Hangzhou
Best prices for: 1 room 1 guest
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Ranked #2 of 1,968 Hotels in Hangzhou
A recent review
4 of 5 stars reviewed 3 days ago
HiCenter Hangzhou, China
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536 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hangzhou, China
Senior Contributor
30 reviews 30 reviews
3 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

This hotel belongs to the Wyndham Hotel Group, the largest hotel group in the world. It is located at the North East corner of the famous West Lake, facing the provincial government offices and administration, within walking distance of Wulin Street, and close to Hangzhou Tower and Intime department store. The hotel also offers easy access to Lingyin Temple, Broken... More 

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Melbourne
Contributor
15 reviews 15 reviews
15 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 1 week ago

I wouldn't say this is the most modern hotel in the world, you could probably stay in something a little more modern in Hangzhou but they don't come with the service of the Wyndham and that is why I wouldn't stay anywhere else. I have stayed here the last 4 times in Hangzhou and there have always been helpful Western... More 

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Singapore
Top Contributor
62 reviews 62 reviews
43 hotel reviews
27 helpful votes 27 helpful votes
3 of 5 stars Reviewed 2 weeks ago

Stayed 4 nights while in the conference. Utilized the room, breakfast and lunch/dinner. Rooms - rooms are not new but of acceptable 5-star quality. Conference room/ballroom - the rooms are of acceptable quality, however there were other events being held and people were smoking and making loud noises at the open area (sitting area and tea breaks). Open area looks... More 

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Auckland, New Zealand
Reviewer
3 reviews 3 reviews
5 of 5 stars Reviewed 4 weeks ago

The Wyndham Grand Plaza Royale Hangzhou was the venue for one of our Asia Pacific Supply Chain conferences. It is in a very good location. It was nice to be able to step out of the hotel at the end of a long day and go for a relaxing walk alone the West Lake, which is very picturesque especially for... More 

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Hong Kong
Reviewer
5 reviews 5 reviews
5 of 5 stars Reviewed 4 weeks ago

The most impressive thing about this hotel is the incredible service. The rooms are not new but are in very good condition and very comfortable. We had a Pure room which may work for some but didn't help my wife's allergies. Location is a short walk from the lake which can be seen from the higher floors in the hotel.... More 

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1 review
5 of 5 stars Reviewed 4 weeks ago

We stayed at Wyndham while in Hangzhou for business. The hotel is in a great location just across from the beautiful West lake. The hotel itself is very comfortable with all the services you might need or want. The service level was particularly exceptional. We will definitely stay here again when we visit again.

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Bangkok, Thailand
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed here for a short family vacation a few weeks ago and it was amazing. The hotel has everything you can imagine in terms of amenities and facilities. However the service is definitely what stands out the most! Especially the international staff at the reception led by the German Front Office Manager is unique. No question or request is... More 

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New York, New York, United States
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 16, 2015

Just a few crosswalks away from the lovely West Lake, I enjoyed a great view in a very spacious and comfortably furnished room. It's a very solid choice for seeing the lake and surrounding attractions, if it's not directly situated on the water. There's a large western presence amongst the staff, so getting help, service and advice from speakers of... More 

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New York City, New York
Reviewer
4 reviews 4 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 15, 2015

While visiting our son in Hangzhou, we needed a comfortable, affordable, full-service hotel in the West Lake scenic area, near the subway line. The Wyndham was perfect. It was conveniently located a short walk from the lake and the subway. The rooms were large and well-appointed. The staff was wonderful; solicitous and accommodating. In particular, the concierge staff; Sheyma, Josuae,... More 

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GVA
Contributor
12 reviews 12 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed April 15, 2015

Hangzhou is an incredible place to visit and the Wyndham hôtel offers you all you need for a great stay in this city. Very spacious and comfortable room, the staff is also very competent and as I came from Switzerland the international staff was more than efficient to help me visiting the region. I would highly recommand this hotel at... More 

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