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Wyndham Grand Plaza Royale Hangzhou

Travelers' Choice award winner
No.555 Fengqi Road, Xiachang District, Hangzhou 310006, China
Hotel amenities
Wyndham Grand Plaza Royale Hangzhou
Best prices for: 1 room 1 guest
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Ranked #2 of 1,970 Hotels in Hangzhou
A recent review
5 of 5 stars reviewed 2 days ago
happymum73 Hamilton, New Zealand
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549 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Hamilton, New Zealand
Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Stayed at this hotel for one week on a business trip. Service from the Hotel staff was excellent. The room itself was very spacious and luxurious. Handy Hotel to the scenic west lake of Hangzhou and close to the night markets which have very good bargains. Would recommend this hotel to anyone requiring a great stay for business.

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Columbia, South Carolina
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 1 week ago

On our second trip to China to visit family, we decided to stay in downtown Hangzhou to experience West Lake attractions. After doing my research and reading a lot of reviews, I decided on the Wyndham Grand Plaza Royale. It was an excellent choice. From the time that we entered the revolving door until the end of the visit, we... More 

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1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

The hotel is clean and nice. The staff are nice, especially their assist guest manager Jemia! She is the excellent and most helpful one for me. She took really good care of my two nights staying. I will definitely choose it again. Their Chinese food had been improved a lot, which impressed me. The breakfast buffet didn't seem as good... More 

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1 review
5 of 5 stars Reviewed 2 weeks ago via mobile

The rooms are very nice particularly if you are overlooking the West Lake. Everything in this hotel is good if you are complaining that is about you not this hotel. Restaurant is good. great facilities with friendly and helpful staff, esp checkin staff and gym instructor, superb location too with great views! i do strongly recommmend this hotel

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Auckland
1 review
5 of 5 stars Reviewed 2 weeks ago

Stayed here for 3 nights, after finding hotel on Tripadvisor. Hotel was excellent and so was the Service. When I checked in Alexis met me and helped me every step of the way, nothing was a problem. Room was excellent and clean. I stayed on a Club Rate and the Club room was excellent also. Met the Manager Chris Dexter... More 

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Nanjing, China
Level Contributor
37 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Hotel is situated about 5 minutes walk from the West Lake. Rooms are spacious and comfortable, breakfast buffet is excellent with a nice selection of both Chinese and Western items. Indoor pool is clean and temperature was decent. However, what really makes a difference at this hotel is the staff -incredibly helpful, courteous and nothing was too much trouble -... More 

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london
Level Contributor
69 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I have stayed in Hangzhou many times and normally stay at the Hyatt so thought I would make a change. This hotel is what I would describe as old fashioned both in décor and service. A very warm welcome from an Austrian Lady at the front desk who to be fair looked after our needs for the whole 3 days... More 

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1 review
5 of 5 stars Reviewed 4 weeks ago via mobile

great value for money. The staff are very helpful and service is outstanding. The rooms are spacious and they have a great Thai restaurant. The great thing about this hotel is the customer service and attention to detail. The staff does not forget once you point out something or need something.

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Beijing, China
Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 4 weeks ago

spacious room, good location, within 10 min by walk from West Lake. Breakfast is one of the best I've ever had, a lot of variety. Make sure to try the Thai restaurant on the second floor, called Sawasdee, serves authentic Thai food, one of the best Thai restaurant in China.

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Hangzhou, China
Level Contributor
35 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed May 22, 2015

This hotel belongs to the Wyndham Hotel Group, the largest hotel group in the world. It is located at the North East corner of the famous West Lake, facing the provincial government offices and administration, within walking distance of Wulin Street, and close to Hangzhou Tower and Intime department store. The hotel also offers easy access to Lingyin Temple, Broken... More 

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