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All 1,900 Hangzhou hotels

InterContinental Hangzhou

4.5 of 5 Hotel   |   No.2 East Jiefang Road, Hangzhou 310016, China
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87%
Ranked #14 of 1,900 hotels in Hangzhou
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
MrClinton Sydney, Australia
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141 people have reviewed this hotel

Traveler rating
    68
    55
    13
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    2
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (13)
Date | Rating
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  • Chinese (Simplified) first
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English first
Sydney, Australia
Contributor
11 reviews 11 reviews
8 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Was upgradated to Superior Suite (as Royal Ambassador). This room is HUGE (130sqm). Separate luggage room, entrance foyer, work area, lounge area, large bathroom, guest bathroom, spa and obviously shower and master bedroom. The breakfast was excellent. I would recommend anybody who likes their breakfast to buy club access. The building itself is remarkable.

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Singapore, Singapore
Senior Contributor
24 reviews 24 reviews
7 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The view from my room was beautiful! The river and the landscaping all around the hotel is great. In comparison with Nanjing and Xuan City which I saw was totally different.. Built in a hurry with no though process in it at all! Will be back to this amazing architecture of a hotel when I get a chance again! I... More

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Yoyo G, Distribution Manager at InterContinental Hangzhou, responded to this review

Dear guest, Really happy to hear your appreciation and feedback. It's a landmark building in Hangzhou with the unique view what we called Sun & Moon Shinning. Each season our golden is shinning with different views. We are looking forward to your next stay! Have a nice day! More

Contributor
12 reviews 12 reviews
12 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel looked awesome from the outside. It is a huge globe. When i got into the hotel this reminds me of the Luxor in Las Vegas. One thing I did not like about the design is that you can see everyone entering their room from any floor. The room is quite nice! very big room. The only concern I... More

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Yoyo G, Distribution Manager at InterContinental Hangzhou, responded to this review

Dear Calvin, Thank you for your feedback. This stunning golden ball is the biggest globe building in Asia. You can see different views from differnt seasons. Sorry for keeping your waiting so long to get back your passport and we sincerely invite you to come back to experice other seasons in Hangzhou See you next time ! More

Melbourne, Australia
Senior Contributor
22 reviews 22 reviews
12 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed July 23, 2014

The Hotel's appointments and staff are superb, everyone seems to be well trained, very keen to meet their guest's needs and overall it is a typical 5 star business hotel. Except for the food, which is shocking. I have not eaten at their Chinese Food restaurant; only their main buffet restaurant (all 3 meals a day) and their Italian restaurant... More

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minnie c, Marketing &Communications coordinator at InterContinental Hangzhou, responded to this review

Dear Guest, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry you received service which was unacceptable. We will forward your concern to the hotel related department for further improvement and hope you give us a chance in the future to show you how great our... More

All over the world
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed July 16, 2014

Very Impressive building. Rooms are nice, and staff very friendly. Rooms need some attention, not up to the usual Intercontinental Experience. Club - not as good as most Intercontinental clubs Gym - Average. Comfortable Hotel - good location for the city....

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minnie c, Marketing &Communications coordinator at InterContinental Hangzhou, responded to this review

Dear Guest, Thank you for your feedback. We will forward your concern to the hotel related department for further improvement and hope you give us a chance in the future to show you how great our hotel is. I look forward to your coming next time.Thank you for visiting InterContinental Hangzhou! Sincere regards! More

Shanghai, China
Top Contributor
713 reviews 713 reviews
244 hotel reviews
1,726 helpful votes 1,726 helpful votes
4 of 5 stars Reviewed June 25, 2014

This hotel is an amazing structure. It looks like a giant-golden Easter egg sitting by the river. I'm not sure it is the most practical design, but it certainly looks interesting. As with most five-star hotels in China the strength of this hotel is its amenities and luxury feel. It certainly feels as if no expense has be spared on... More

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minnie c, Marketing &Communications coordinator at InterContinental Hangzhou, responded to this review

Dear Guest, Thank you for your feedback. We’re sorry you received service which was unacceptable. We will forward your concern to the hotel related department for further improvement and hope you give us a chance in the future to show you how great our hotel is. Sincere regards! More

Long Beach, California
Top Contributor
68 reviews 68 reviews
41 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed June 17, 2014

As a Royal Platinum Ambassador, I am always interested in how my overall experience will be at all the different Intercontinental properties in the world. After a few missed emails about my arrival, the stay quickly become one of my most enjoyable ones! Mr KAI WANG in the lounge took great care of me. I had been upgraded to a... More

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minnie c, Marketing &Communications coordinator at InterContinental Hangzhou, responded to this review

Dear guest: Thank you for your kind comments and endorsement of our service.We are pleased that your stay has exceeded your expectations. I look forward to your coming next time.Thank you for visiting InterContinental Hangzhou! Sincere regards! More

Maple Ridge, Canada
Contributor
19 reviews 19 reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed May 29, 2014

Beautiful hotel, good rates, best breakfast buffet around. I loved this hotel, and great value. Huge indoor solarium, glass elevators, lots of granite and stainless. The room was big and quiet, everything worked, the maids were great.

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Rob_Spiekerman, General Manager at InterContinental Hangzhou, responded to this review

Dear Ms Monica, Thank you very much for your kind feed-back. We try very hard to make each and every stay a memorable one. I am pleased that you enjoyed your stay and especially the praise for our hard working housekeeping team. I will certainly address this. I hope that you will stay again with us upon your next trip... More

Hong Kong, China
Top Contributor
287 reviews 287 reviews
75 hotel reviews
185 helpful votes 185 helpful votes
4 of 5 stars Reviewed May 13, 2014

The golden dome in hangzhou Flight from Hong Kong arrived at the hangzhou airport at 10.15hrs. Wasn't in a hurry therefore initially decided to take the public bus however could hardly locate the shuttle bus counter therefore hopped on a taxi instead. Location: A 30 minutes ride at CNY99 delivered directly in front of the hotel. It is actually in... More

Was this review helpful? Yes 2
minnie c, Marketing &Communications coordinator at InterContinental Hangzhou, responded to this review

Dear Guest, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We’re sorry you received service which was unacceptable. We will forward your concern to the hotel related department for further improvement and hope you give us a chance in the future to show you how great our... More

Montreal, Canada
Contributor
17 reviews 17 reviews
12 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed April 20, 2014

One of the best hotels I stayed in. Hope it does not change. Every detail is thought of. The interior design is mind blowing. Love the Dome concept. Original and beautiful. Fantastic breakfast and service.

Was this review helpful? Yes
minnie c, Marketing &Communications coordinator at InterContinental Hangzhou, responded to this review

Dear guest: Thank you for your kind comments and endorsement of our service.We are pleased that your stay has exceeded your expectations. I look forward to your coming next time.Thank you for visiting InterContinental Hangzhou! Sincere regards! More

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Additional Information about InterContinental Hangzhou

Address: No.2 East Jiefang Road, Hangzhou 310016, China
Phone Number:
Location: China > Zhejiang > Hangzhou
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — InterContinental Hangzhou 4.5*
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Also Known As:
Intercontinental Hangzhou Hotel Hangzhou

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool
Hotel Style
#5 Spa Hotel in Hangzhou #9 Business Hotel in Hangzhou #13 Luxury Hotel in Hangzhou #136 Best Value Hotel in Hangzhou
Hotel Class
Number of rooms
384

Questions & Answers

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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