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Genting Star Hangzhou

No.264 Qiutao Road, Shangcheng District, Hangzhou 310008, China
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184 Reviews from our TripAdvisor Community

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Traveler rating
    24
    113
    38
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Russian first
  • Any
English first
  • All months
    (184)
  • Mar-May only
    (43)
  • Jun-Aug only
    (43)
  • Sep-Nov only
    (61)
  • Dec-Feb only
    (37)
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Dimapur, India
Level Contributor
1 review
5 of 5 stars Reviewed 2 weeks ago

Good location. Although this hotel doesn't have its own restaurant, it's at close proximity to many good restaurants. Very helpful and courteous staffs. Some of them speak a little English. If even they cannot, one can write in English and they'll reply back through their Chinese-English translator. From time to time we took their help writing addresses in Chinese because... More 

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Kuala Lumpur, Malaysia
Level Contributor
40 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
3 of 5 stars Reviewed May 18, 2015

Stay here for a night to visit Hangzhou. 200m or 300m from nearest subway. However, for muslim, no halal food near the hotel. What is frustrating is that not only no one speak English at the travel desk in the lobby or the reception, wen we try to book the ticket for the Impression Show at West Lake, no one... More 

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Level Contributor
29 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed December 19, 2012

This hotel offers great discount and operates the same way as Tune Hotel in Malaysia..You book a room but need to pay for towels,soap, hairdryer and air-conditioning.The room is big enough for a small family.The terrible thing is the central heating will only be switched on at 8:30pm each night during winter months.We were freezing when we get back to... More 

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Kiev, Ukraine
Level Contributor
54 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
2 of 5 stars Reviewed August 3, 2012

Very cheap, but not so good as his sister property in Shanghai. Standard room with windows, but very small and cosy. But, for 99 CNY per night, this quality is acceptable. At reception desk they don't speak English at all. But, actually, if your room prebooked, just show your passport and voucher. No communication requred. Next to reception you can... More 

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