We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Westlake No.7 Apartment Hotel

Room 726 Building A, Oriental Gold Tower, No.1 Yuewang Road, Xihu District, Hangzhou 310006, China
Hotel amenities
Westlake No.7 Apartment Hotel
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Ranked #155 of 1,974 Hotels in Hangzhou
A recent review
4 of 5 stars Reviewed June 8, 2015
Lingkl Kuala Lumpur
Add Photo Write a Review

35 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    10
    17
    4
    3
    1
See reviews for
9
3
2
4
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • Italian first
  • Japanese first
  • Any
English first
  • All months
    (35)
  • Mar-May only
    (10)
  • Jun-Aug only
    (8)
  • Sep-Nov only
    (7)
  • Dec-Feb only
    (10)
All months
Kuala Lumpur
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed June 8, 2015

We booked two rooms. A suite and a family room. Both were comfortable and clean. The suite was on the 20th floor in Tower B with a beautiful view of the city and Xihu. However the washing machine was not functioning and the there were no cutlery, plates and etc in the apartment. Though it is advertised that the apartment... More 

Was this review helpful? Yes
Sydney, Australia
Level Contributor
25 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
3 of 5 stars Reviewed March 4, 2015

Hotel is very close to the airport shuttle bus from Hangzhou airport. Get off at the stop marked Zhongshan International Hotel which is on a main road. With Dr Sun Yat Sen statue on your back cross the traffic light and walk about 2 minutes you will see 2 pink buildings, use the one on the right. You will pass... More 

Was this review helpful? Yes 1
London, United Kingdom
Level Contributor
31 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
2 of 5 stars Reviewed December 2, 2014

We was shocked when we arrived at this Westlake 7 service apartment in Hangzhou, No proper sign board or indication of the service apartment. When we arrived, we have to registered at the lobby reception counter (bad service-if you can't speak local languages-they wouldn't be friendly to you). We was informed by the lobby receptionist, we have to go to... More 

Was this review helpful? Yes
Kuala Lumpur, Malaysia
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed September 24, 2014

Contrary to some of the poor reviews, I find this apartment hotel strategically located and within easy walking distance of the West Lake and the bus stops are just nearby. Although the night market might be too close for comfort to some, it is good browsing grounds for others who might like to pick up a souvenir or two as... More 

Was this review helpful? Yes
Oslo, Norway
Level Contributor
218 reviews
82 hotel reviews
common_n_hotel_reviews_1bd8 163 helpful votes
3 of 5 stars Reviewed March 12, 2014

We - family of four - had a good apartment here. Spacious, warm and good wi-fi. The kitchen however was very basic. Not a problem for us, as we didn't cook or want to cook. We used and appreciated the washing machine. Service was ok, but staff had little english skills. (Tip: bring a print of your recervation) We didn't... More 

Was this review helpful? Yes
Adelaide, Australia
Level Contributor
417 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 278 helpful votes
1 of 5 stars Reviewed February 24, 2014

Pros: - Central location close to the night market. Cons (Oh, boy!): - Difficult to find. - Hard to get a taxi from outside the hotel. - Reception is on level 7 of "Tower A", however to get to level 7, you have to register on the ground floor as a guest ... more unnecessary paperwork when it's the middle... More 

Was this review helpful? Yes 2
singapore
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
2 of 5 stars Reviewed December 10, 2013

Quite disappointed in fact, contrary to those who have mostly given good reviews. Family rooms are much smaller than the size provided on hotel booking website, and the beds/ mattresses are hard. It has a washing machine in the bathroom but no separate dryer, so can forget about saving on laundry cost if you have plans to do some laundry.... More 

Was this review helpful? Yes 1
Kuala Lumpur, Malaysia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
2 of 5 stars Reviewed December 8, 2013

Definitely not a hotel that one would return. We changed two family rooms twice! Rooms were tired and bathrooms were dirty. Drainage in the bathroom seems blocked. No cleaning services during our 4days stay in Nov 2013. Housekeeper just drop off toilet roll n amenities loosely on bathroom tops. Cockroaches were found in the room & hallway! That said, staff... More 

Was this review helpful? Yes
Shanghai, Shanghai, China
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed September 12, 2013

I enjoyed staying here for 2 nights. The location was great, right outside was the night market, after that it's a short walking distance to the lake, and the taxi to the hotel from the train station was only 12 RMB (theres also a bus, like #115, or #155, that picked up a street down and went back to the... More 

Was this review helpful? Yes 2
mumbai
Level Contributor
25 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
4 of 5 stars Reviewed July 4, 2012

this really is a great find for a family looking for more space than a cramped up place in a overpriced hotel. has a small kitchenette with basic plates and cups etc., a washing machine and a microwave oven. bath has huge bottles of body wash and shampoo and the toothbrush sets are changed everyday. bed is queen sized but... More 

Was this review helpful? Yes 4
Questions? Get answers from hotel staff and past guests. Ask a question

28 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (24)
Viewed
View from room (3)
Viewed
Bathroom (6)
Viewed
Dining (2)
Viewed
Room/suite (2)
Viewed
Other (11)

Management photos: Courtesy of the property manager

Viewed
All management photos (4)
Viewed
Hotel & grounds (1)
Viewed
Other (3)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Hangzhou hotels
Merchant Marco Hotel
#31 of 1,974 in Hangzhou
4.0 of 5 stars 211 reviews
Shangcheng District
Bokai Business Hotel
Bokai Business Hotel
#47 of 1,974 in Hangzhou
4.0 of 5 stars 48 reviews
Huachen International Hotel
#75 of 1,974 in Hangzhou
4.0 of 5 stars 210 reviews
Show Prices
Show Prices
Show Prices
The East Hotel Hangzhou
#3 of 1,974 in Hangzhou
4.5 of 5 stars 178 reviews
West Lake Golden Plaza Hotel
#107 of 1,974 in Hangzhou
4.0 of 5 stars 274 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay