We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 1,900 Hangzhou hotels

Four Points by Sheraton Hangzhou, Binjiang

4.0 of 5 Hotel   |   No.868 Dongxin Avenue, Binjiang District, Hangzhou 310051, China
Hotel website
Hotel amenities
Special Offer
Package Deal
Save Saved
You added Four Points by Sheraton Hangzhou, Binjiang to your Saves list
Four Points by Sheraton Hangzhou, Binjiang
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 6 more sites!
86%
Ranked #38 of 1,900 hotels in Hangzhou
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 weeks ago
LeenaIM Pune, India
  • Overview
  • Reviews (334)
  • Photos (83)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (12)
  • Location
  • More
true
Write a Review

334 people have reviewed this hotel

Traveler rating
    94
    190
    42
    7
    1
See reviews for
7
10
14
67
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (12)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Spanish first
  • Any
English first
Pune, India
Senior Contributor
21 reviews 21 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago

I was pleasantly surprised with the overall package at this four points as compared to many of their other facilities. This is definitely much more than a very typical business hotel in terms of location, ambience and facilities offered. The sprawling reception and the no of staff members in attendance is very welcoming. The spread at the breakfast and dinner... More

Was this review helpful? Yes
FourpointsHZ, Manager at Four Points by Sheraton Hangzhou, Binjiang, responded to this review

Highly appreciated for your comments and also free charge for fitness center and pool if you live in next time. Free WiFi. Your recommendation is very useful to other business traveller~ Thanks again. More

Freiburg im Breisgau, Germany
Top Contributor
73 reviews 73 reviews
56 hotel reviews
72 helpful votes 72 helpful votes
4 of 5 stars Reviewed 2 weeks ago

30 minutes away from Hangzhou center; in the middle of the business district.Therefore no good "program" for strolling around, exploring the city, restaurants & bars, shopping, etc. The company hotel rate allowed me a premium room, which was largeand comfortable: good bed, no noise, clean and good shower, minibar, airconditioning. Small details as a safe, ironing equipment, bottles of water.... More

Was this review helpful? Yes
FourpointsHZ, Manager at Four Points by Sheraton Hangzhou, Binjiang, responded to this review

Highly appreciated for your comments and also free charge for fitness center and pool if you live in next time. Free WiFi. Our lunch and dinner both have delicious you can experience next time. Thanks again! More

Indianapolis, Indiana
Senior Contributor
36 reviews 36 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed 2 weeks ago

I travel a lot and stay at Sheraton whenever possible. I have a pretty good experience with this hotel brand but was very disappointed of this hotel. The room was very outdated and although was cleaned smelled musty. Probably because the furniture and carpet needs a deep cleaning or rather changed out. The bed was clean and comfortable but the... More

Was this review helpful? Yes
FourpointsHZ, Manager at Four Points by Sheraton Hangzhou, Binjiang, responded to this review

Dear Ms, I'm very sorry to hear that this trip made you despontent, I can totally imagine the fear when you stand in the dark in the strange city. Next time if you live here again, please feel free to contact our colleague front desk in advance, they can arrange the rooms and wait for bring you any help. More

Malang, Indonesia
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 25, 2014

Stayed there with my family by car driving from my city..the hotel located in new area on east side of qiantang river...the building in the same plaza with hotel was closed..one Mcdonald was next door with hotel...room was clean with half river view...

Was this review helpful? Yes
Gilbert, Arizona
Senior Contributor
31 reviews 31 reviews
26 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 9, 2014

I was very impressed with the comfort and service I received at the Four Points in Hangzhou. My room was outstanding, modern and quite large. Breakfast buffet was great and the front desk and lobby lounge staff was outstanding. I have no hesitation in recommending this hotel to anyone making a visit to Hangzhou and it is particularly well located... More

Was this review helpful? Yes
FourpointsHZ, Manager at Four Points by Sheraton Hangzhou, Binjiang, responded to this review

Highly appreciated for your comments and also free charge for fitness center and pool if you live in next time. Free WiFi. Your recommendation is very useful to other business & leisure travellers~ Thanks again. More

Shanghai, China
Senior Contributor
46 reviews 46 reviews
24 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed May 24, 2014

Generally speaking I don't like this hotel, because: 01. The room is really small, it is fully occupied by furniture. 02. Hotel facilities look quite old, it has been opened of years? Otherwise it was not well maintained. 03. The elevator is small too and very very slow. 04. I can't believe that as a Starwood brand, when I wanted... More

Was this review helpful? Yes
FourpointsHZ, Manager at Four Points by Sheraton Hangzhou, Binjiang, responded to this review

Dear Sir, Very grateful for your suggestions, we will contrast the advice one by one, hope next time you come back have the feeling that find everything fresh. Thanks again~ More

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 8, 2014

Vacationed here with my wife for 7 nights on points as we didn't have enough points for the other Starwood property in Hangzhou, which is one of our favorite cities in China. At first glance, the Comfort room we were in is very nice: mahogany veneer everywhere, good size bath, spacious closets and plenty of drawer space. Very clean too.... More

Was this review helpful? Yes
FourpointsHZ, Manager at Four Points by Sheraton Hangzhou, Binjiang, responded to this review

Highly appreciated for your comments and also free charge for fitness center and pool if you live in next time. Free WiFi. Our lunch and dinner both have delicious you can experience next time. Thanks again! More

Tucson, Arizona
Senior Contributor
35 reviews 35 reviews
19 hotel reviews
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed April 28, 2014

The location of the hotel is in one of the business districts of Hangzhou. The room was very quite and clean, internet access was as expected. The staff at the front desk was very friendly and accommodating. Breakfast is served buffet style and had a good selection of breakfast items, only the selection of fresh fruit could have been better.... More

Was this review helpful? Yes
FourpointsHZ, Manager at Four Points by Sheraton Hangzhou, Binjiang, responded to this review

Highly appreciated for your comment and Happy Hour start from 5 pm to 7 pm everyday in our lobby bar. Your recommendation is very useful to other business traveller~ Thanks very much. More

Vancouver, Canada
Top Contributor
148 reviews 148 reviews
38 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed February 15, 2014

This hotel is more Sheraton than Four Points. I'm not aware of any Four Points on the planet that has an executive lounge, spa and other amenities. That being said, the hotel is in Binjiang District a more corporate/commercial area of Hangzhou than being as close to downtown or near the resorts along the West Lake where rooms are typically... More

Was this review helpful? Yes
FourpointsHZ, Manager at Four Points by Sheraton Hangzhou, Binjiang, responded to this review

Great thanks for your recommendtion and your suggestions are very usefull to other business travelers~ Welcome back again. More

Antibes, France
Contributor
18 reviews 18 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 27, 2013

Average quality for a 5* hotel in China, while the price is usual. Breakfast is OK, but nothing special, InterContinental has got much better breakfast. I ate one evening at the buffet restaurant, and it was quire average. The rooms are clean, and the room service is fast and good. Quite far from the downtown, 30-60min by taxi, it depends... More

Was this review helpful? Yes 1
FourpointsHZ, Manager at Four Points by Sheraton Hangzhou, Binjiang, responded to this review

Dear Sir, if you come back next time, you should taste Apple Broche Loaf & Grilled Panini or Breakfast Chiffon Cake at breakfast which are for our special brand breakfast buffet. Your recommendation is very useful to other business traveller~ Thanks again. More

Owners: What's your side of the story?
If you own or manage Four Points by Sheraton Hangzhou, Binjiang, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Four Points by Sheraton Hangzhou, Binjiang? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Four Points by Sheraton Hangzhou, Binjiang

Address: No.868 Dongxin Avenue, Binjiang District, Hangzhou 310051, China
Phone Number:
Location: China > Zhejiang > Hangzhou
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Four Points by Sheraton Hangzhou, Binjiang 4*
Reservation Options:
TripAdvisor is proud to partner with Starwood APAC, Travelocity, Booking.com, Hotels.com, Agoda, Tingo, Ctrip DaoDao, BookingOdigeoWL and Venere so you can book your Four Points by Sheraton Hangzhou, Binjiang reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Four Points By Sheraton Hangzhou, Binjiang Hotel Hangzhou
4 Points By Sheraton Hangzhou, Binjiang
Four Points Hangzhou

83 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (79)
Viewed
View from room (3)
Viewed
Room/suite (11)
Viewed
Bathroom (2)
Viewed
Hotel & grounds (4)
Viewed
Other (59)

Management photos: Courtesy of the property manager

Viewed
All management photos (5)
Viewed
Room/suite (3)
Viewed
Hotel & grounds (2)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in
any neighborhood
in Hangzhou with
any amenities

Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#13 Business Hotel in Hangzhou #31 Luxury Hotel in Hangzhou #125 Best Value Hotel in Hangzhou
Hotel Class
Number of rooms
350

Questions & Answers

Questions? Get answers from Four Points by Sheraton Hangzhou, Binjiang staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer