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All 1,816 Hangzhou hotels

Four Points by Sheraton Hangzhou, Binjiang

4.0 of 5 Hotel   |   No.868 Dongxin Avenue, Binjiang District, Hangzhou 310051, China
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Four Points by Sheraton Hangzhou, Binjiang
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86%
Ranked #26 of 1,816 hotels in Hangzhou
Certificate of Excellence 2013
A recent review
4 of 5 stars Reviewed February 15, 2014
lawrencejho Vancouver, Canada
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319 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
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English first
Vancouver, Canada
Top Contributor
123 reviews 123 reviews
34 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed February 15, 2014

This hotel is more Sheraton than Four Points. I'm not aware of any Four Points on the planet that has an executive lounge, spa and other amenities. That being said, the hotel is in Binjiang District a more corporate/commercial area of Hangzhou than being as close to downtown or near the resorts along the West Lake where rooms are typically... More

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FourpointsHZ, Manager at Four Points by Sheraton Hangzhou, Binjiang, responded to this review

Great thanks for your recommendtion and your suggestions are very usefull to other business travelers~ Welcome back again. More

Antibes, France
Contributor
18 reviews 18 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed November 27, 2013

Average quality for a 5* hotel in China, while the price is usual. Breakfast is OK, but nothing special, InterContinental has got much better breakfast. I ate one evening at the buffet restaurant, and it was quire average. The rooms are clean, and the room service is fast and good. Quite far from the downtown, 30-60min by taxi, it depends... More

Was this review helpful? Yes 1
FourpointsHZ, Manager at Four Points by Sheraton Hangzhou, Binjiang, responded to this review

Dear Sir, if you come back next time, you should taste Apple Broche Loaf & Grilled Panini or Breakfast Chiffon Cake at breakfast which are for our special brand breakfast buffet. Your recommendation is very useful to other business traveller~ Thanks again. More

Ann Arbor, Michigan
Top Contributor
65 reviews 65 reviews
13 hotel reviews
102 helpful votes 102 helpful votes
5 of 5 stars Reviewed November 17, 2013

I was there for 5 nights on a recent business visit. The hotel exceeded my expectations on all counts. Very affordable, great location, awesome breakfast buffet and very friendly staff. I will definitely return.

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FourpointsHZ, Manager at Four Points by Sheraton Hangzhou, Binjiang, responded to this review

Nice friend and nice recommendation, welcome you come often~ More

California City, California
Senior Contributor
30 reviews 30 reviews
24 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed September 16, 2013

We spent three nights at the Four Points Hangzhou on business and I would highly recommend it for business travelers. The staff was all very friendly and always tried to accommodate any request we made. To keep it brief I'll just list my positives and negatives: On the plus side: Close to the business district we were visiting. Mc Donalds... More

Was this review helpful? Yes 1
FourpointsHZ, Manager at Four Points by Sheraton Hangzhou, Binjiang, responded to this review

Highly appreciated for your comments, all of our Suite Rooms have the bathtub and we think you mentioned is our Senses Chinese Restaurant we will pay more attention also free charge for fitness center and pool if you live in next time. Thanks again! More

Singapore, null, Singapore
Contributor
20 reviews 20 reviews
16 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed September 13, 2013

I was impressed for the service and quality rendered as a first time visitor. Room rates were affordable and was close to local amenities. I am getting weather forecast and temperature forecast on my desk everyday and was truly impress with the customer care four points has provided. Fruits and complimentary chocolates were replenished everyday. Restaurant eatery do have a... More

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FourpointsHZ, Manager at Four Points by Sheraton Hangzhou, Binjiang, responded to this review

Very grateful your highly commendation, according to your action plan, we believe that you were our respected SPG member already, you can focus on SGP Moments project for fun further, that's money can't buy. we afford you simple and pleasure~ welcome you often come! More

Singapore, Singapore
Top Contributor
80 reviews 80 reviews
31 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed June 28, 2013

Stayed here for a night during our China tour and we stayed on the top floor with beautiful views of the city. The room was big with a nice toilet. The shower screen had a curtain that you can move up and down so you can bathe and watch tv at the same time. The big was huge and comfortable... More

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FourpointsHZ, Manager at Four Points by Sheraton Hangzhou, Binjiang, responded to this review

Highly appreciated for your comments and also free charge for fitness center and pool if you live in next time. Free WiFi this year. Our lunch and dinner both have delicious you can experience next time. Thanks again! More

Austin
Top Contributor
68 reviews 68 reviews
30 hotel reviews
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed June 27, 2013

Stayed in this hotel on a recent business trip to Hangzhou. Spent only one night. The hotel itself - its rooms and ambiance are good, the rooms are clean and overall good, but my issue was that there was not much in terms of restaurants near by the hotel.... You had to rely on the hotel restaurant and that was... More

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FourpointsHZ, Manager at Four Points by Sheraton Hangzhou, Binjiang, responded to this review

Our hotel is located in the exciting new hi-tech development zone with easy access to highway, downtown, city attractions all are within a 20-30 minute driveour and our hotel restaurants both have delicious you can experience next time. More

EA
Contributor
14 reviews 14 reviews
10 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed June 21, 2013

This is a good business hotel to stay with. Located a good 30min drive from the airport. It is close to the plants I needed. The rooms have enough space, are quite and clean. Nothing I could object. The staff at the front desk managed a quick check-in - but somehow didn't program the key-card correctly so I had to... More

Was this review helpful? Yes
FourpointsHZ, Manager at Four Points by Sheraton Hangzhou, Binjiang, responded to this review

Highly appreciated for your comments and also free charge for fitness center and pool if you live in next time. Free WiFi. Our lunch and dinner both have delicious you can experience next time. Thanks again! More

cambridge
Senior Contributor
28 reviews 28 reviews
23 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed June 17, 2013

We stayed here for 6 nights. We had a room on the 27th floor with views across the city. The room was fine. Practical, comfortable with no frills. The bed was excellent and the bathroom functional. The shower cubicle was very slippery so care was needed. The room was quiet and well maintained. The staff are very friendly and helpful.... More

Was this review helpful? Yes 1
FourpointsHZ, Manager at Four Points by Sheraton Hangzhou, Binjiang, responded to this review

Very grateful your highly commendation, according to your action plan, we believe that you were our respected SPG member already, you can focus on SGP Moments project for fun further, that's money can't buy. we afford you simple and pleasure~welcome you often come! More

Ciudad de Mexico
2 reviews
3 of 5 stars Reviewed May 1, 2013 via mobile

Rooms where clean and nice, front office staff was correct and checked us in and out without any delay, thumbs up for that. The guy at the door always smiley and gentle. The lobby bar was not busy but still a foreigner manager treated us like garbage with a pretentious attitude, he made our short trip a bad experience.

Was this review helpful? Yes
FourpointsHZ, Manager at Four Points by Sheraton Hangzhou, Binjiang, responded to this review

Thank you for your comment we are sorry to hear that something make you feel not good, there may be some mistaken between us, James is our lobby bar manager and he’s very nice and professional guy, you can come next time and he will buy you a drink! More

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Additional Information about Four Points by Sheraton Hangzhou, Binjiang

Also Known As:
4 Points By Sheraton Hangzhou, Binjiang
Four Points By Sheraton Hangzhou, Binjiang Hotel
Four Points By Sheraton Hangzhou, Binjiang Hotel Hangzhou
Four Points Hangzhou
Address: No.868 Dongxin Avenue, Binjiang District, Hangzhou 310051, China
Location: China > Zhejiang > Hangzhou
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Business Hotel in Hangzhou
#21 Luxury Hotel in Hangzhou
#142 Best Value Hotel in Hangzhou
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Four Points by Sheraton Hangzhou, Binjiang 4*
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