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All 1,886 Hangzhou hotels

Four Points by Sheraton Hangzhou, Binjiang

4.0 of 5 Hotel   |   No.868 Dongxin Avenue, Binjiang District, Hangzhou 310051, China
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86%
Ranked #30 of 1,886 hotels in Hangzhou
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
Jay M Gilbert, Arizona
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328 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (11)
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English first
Gilbert, Arizona
Senior Contributor
31 reviews 31 reviews
26 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed 1 week ago

I was very impressed with the comfort and service I received at the Four Points in Hangzhou. My room was outstanding, modern and quite large. Breakfast buffet was great and the front desk and lobby lounge staff was outstanding. I have no hesitation in recommending this hotel to anyone making a visit to Hangzhou and it is particularly well located... More

Was this review helpful? Yes
FourpointsHZ, Manager at Four Points by Sheraton Hangzhou, Binjiang, responded to this review

Highly appreciated for your comments and also free charge for fitness center and pool if you live in next time. Free WiFi. Your recommendation is very useful to other business & leisure travellers~ Thanks again. More

Shanghai, China
Senior Contributor
46 reviews 46 reviews
24 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed May 24, 2014

Generally speaking I don't like this hotel, because: 01. The room is really small, it is fully occupied by furniture. 02. Hotel facilities look quite old, it has been opened of years? Otherwise it was not well maintained. 03. The elevator is small too and very very slow. 04. I can't believe that as a Starwood brand, when I wanted... More

Was this review helpful? Yes
FourpointsHZ, Manager at Four Points by Sheraton Hangzhou, Binjiang, responded to this review

Dear Sir, Very grateful for your suggestions, we will contrast the advice one by one, hope next time you come back have the feeling that find everything fresh. Thanks again~ More

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 8, 2014

Vacationed here with my wife for 7 nights on points as we didn't have enough points for the other Starwood property in Hangzhou, which is one of our favorite cities in China. At first glance, the Comfort room we were in is very nice: mahogany veneer everywhere, good size bath, spacious closets and plenty of drawer space. Very clean too.... More

Was this review helpful? Yes
FourpointsHZ, Manager at Four Points by Sheraton Hangzhou, Binjiang, responded to this review

Highly appreciated for your comments and also free charge for fitness center and pool if you live in next time. Free WiFi. Our lunch and dinner both have delicious you can experience next time. Thanks again! More

Tucson, Arizona
Senior Contributor
35 reviews 35 reviews
19 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed April 28, 2014

The location of the hotel is in one of the business districts of Hangzhou. The room was very quite and clean, internet access was as expected. The staff at the front desk was very friendly and accommodating. Breakfast is served buffet style and had a good selection of breakfast items, only the selection of fresh fruit could have been better.... More

Was this review helpful? Yes
FourpointsHZ, Manager at Four Points by Sheraton Hangzhou, Binjiang, responded to this review

Highly appreciated for your comment and Happy Hour start from 5 pm to 7 pm everyday in our lobby bar. Your recommendation is very useful to other business traveller~ Thanks very much. More

Vancouver, Canada
Top Contributor
145 reviews 145 reviews
38 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed February 15, 2014

This hotel is more Sheraton than Four Points. I'm not aware of any Four Points on the planet that has an executive lounge, spa and other amenities. That being said, the hotel is in Binjiang District a more corporate/commercial area of Hangzhou than being as close to downtown or near the resorts along the West Lake where rooms are typically... More

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FourpointsHZ, Manager at Four Points by Sheraton Hangzhou, Binjiang, responded to this review

Great thanks for your recommendtion and your suggestions are very usefull to other business travelers~ Welcome back again. More

Antibes, France
Contributor
18 reviews 18 reviews
13 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed November 27, 2013

Average quality for a 5* hotel in China, while the price is usual. Breakfast is OK, but nothing special, InterContinental has got much better breakfast. I ate one evening at the buffet restaurant, and it was quire average. The rooms are clean, and the room service is fast and good. Quite far from the downtown, 30-60min by taxi, it depends... More

Was this review helpful? Yes 1
FourpointsHZ, Manager at Four Points by Sheraton Hangzhou, Binjiang, responded to this review

Dear Sir, if you come back next time, you should taste Apple Broche Loaf & Grilled Panini or Breakfast Chiffon Cake at breakfast which are for our special brand breakfast buffet. Your recommendation is very useful to other business traveller~ Thanks again. More

Canton, Michigan
Top Contributor
68 reviews 68 reviews
15 hotel reviews
104 helpful votes 104 helpful votes
5 of 5 stars Reviewed November 17, 2013

I was there for 5 nights on a recent business visit. The hotel exceeded my expectations on all counts. Very affordable, great location, awesome breakfast buffet and very friendly staff. I will definitely return.

Was this review helpful? Yes
FourpointsHZ, Manager at Four Points by Sheraton Hangzhou, Binjiang, responded to this review

Nice friend and nice recommendation, welcome you come often~ More

California City, California
Senior Contributor
33 reviews 33 reviews
26 hotel reviews
44 helpful votes 44 helpful votes
4 of 5 stars Reviewed September 16, 2013

We spent three nights at the Four Points Hangzhou on business and I would highly recommend it for business travelers. The staff was all very friendly and always tried to accommodate any request we made. To keep it brief I'll just list my positives and negatives: On the plus side: Close to the business district we were visiting. Mc Donalds... More

Was this review helpful? Yes 1
FourpointsHZ, Manager at Four Points by Sheraton Hangzhou, Binjiang, responded to this review

Highly appreciated for your comments, all of our Suite Rooms have the bathtub and we think you mentioned is our Senses Chinese Restaurant we will pay more attention also free charge for fitness center and pool if you live in next time. Thanks again! More

Singapore, null, Singapore
Senior Contributor
25 reviews 25 reviews
21 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 13, 2013

I was impressed for the service and quality rendered as a first time visitor. Room rates were affordable and was close to local amenities. I am getting weather forecast and temperature forecast on my desk everyday and was truly impress with the customer care four points has provided. Fruits and complimentary chocolates were replenished everyday. Restaurant eatery do have a... More

Was this review helpful? Yes
FourpointsHZ, Manager at Four Points by Sheraton Hangzhou, Binjiang, responded to this review

Very grateful your highly commendation, according to your action plan, we believe that you were our respected SPG member already, you can focus on SGP Moments project for fun further, that's money can't buy. we afford you simple and pleasure~ welcome you often come! More

Singapore, Singapore
Top Contributor
80 reviews 80 reviews
31 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed June 28, 2013

Stayed here for a night during our China tour and we stayed on the top floor with beautiful views of the city. The room was big with a nice toilet. The shower screen had a curtain that you can move up and down so you can bathe and watch tv at the same time. The big was huge and comfortable... More

Was this review helpful? Yes
FourpointsHZ, Manager at Four Points by Sheraton Hangzhou, Binjiang, responded to this review

Highly appreciated for your comments and also free charge for fitness center and pool if you live in next time. Free WiFi this year. Our lunch and dinner both have delicious you can experience next time. Thanks again! More

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Additional Information about Four Points by Sheraton Hangzhou, Binjiang

Address: No.868 Dongxin Avenue, Binjiang District, Hangzhou 310051, China
Phone Number:
Location: China > Zhejiang > Hangzhou
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Four Points by Sheraton Hangzhou, Binjiang 4*
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Also Known As:
4 Points By Sheraton Hangzhou, Binjiang
Four Points By Sheraton Hangzhou, Binjiang Hotel Hangzhou
Four Points Hangzhou

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#13 Business Hotel in Hangzhou #25 Luxury Hotel in Hangzhou #133 Best Value Hotel in Hangzhou
Hotel Class
Number of rooms
350

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