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All 1,960 Hangzhou hotels

Four Points by Sheraton Hangzhou, Binjiang

4.0 of 5 Hotel   |   No.868 Dongxin Avenue, Binjiang District, Hangzhou 310051, China
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Four Points by Sheraton Hangzhou, Binjiang
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Ranked #34 of 1,960 Hotels in Hangzhou
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
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338 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Contributor
44 reviews 44 reviews
11 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 1 week ago

The room is not big enough, has a light-colored decoration style. The toiletries smell like lemon. Wi-Fi is free to use. The service is just general, no bright spot. There are free buses for customers to take to Binjiang and Hangzhou downtown. The disadvantage is that it’s far from downtown, no business center and restaurant area.

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Reviewer
3 reviews 3 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed September 13, 2014

We stayed two nights in this hotel for a business meeting. It is somewhat outdated and in need of a serious "facelift". It not only looks well worn but smells it as well, very musty and cigarette stink everywhere. The coffee shop is large and not very clean. However, breakfast buffet is good with a huge selection to choose from.... More

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Pune, India
Senior Contributor
44 reviews 44 reviews
8 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed August 17, 2014

I was pleasantly surprised with the overall package at this four points as compared to many of their other facilities. This is definitely much more than a very typical business hotel in terms of location, ambience and facilities offered. The sprawling reception and the no of staff members in attendance is very welcoming. The spread at the breakfast and dinner... More

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FourpointsHZ, Manager at Four Points by Sheraton Hangzhou, Binjiang, responded to this review

Highly appreciated for your comments and also free charge for fitness center and pool if you live in next time. Free WiFi. Your recommendation is very useful to other business traveller~ Thanks again. More

Freiburg im Breisgau, Germany
Top Contributor
77 reviews 77 reviews
60 hotel reviews
105 helpful votes 105 helpful votes
4 of 5 stars Reviewed August 17, 2014

30 minutes away from Hangzhou center; in the middle of the business district.Therefore no good "program" for strolling around, exploring the city, restaurants & bars, shopping, etc. The company hotel rate allowed me a premium room, which was largeand comfortable: good bed, no noise, clean and good shower, minibar, airconditioning. Small details as a safe, ironing equipment, bottles of water.... More

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FourpointsHZ, Manager at Four Points by Sheraton Hangzhou, Binjiang, responded to this review

Highly appreciated for your comments and also free charge for fitness center and pool if you live in next time. Free WiFi. Our lunch and dinner both have delicious you can experience next time. Thanks again! More

Indianapolis, Indiana
Senior Contributor
39 reviews 39 reviews
16 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed August 17, 2014

I travel a lot and stay at Sheraton whenever possible. I have a pretty good experience with this hotel brand but was very disappointed of this hotel. The room was very outdated and although was cleaned smelled musty. Probably because the furniture and carpet needs a deep cleaning or rather changed out. The bed was clean and comfortable but the... More

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FourpointsHZ, Manager at Four Points by Sheraton Hangzhou, Binjiang, responded to this review

Dear Ms, I'm very sorry to hear that this trip made you despontent, I can totally imagine the fear when you stand in the dark in the strange city. Next time if you live here again, please feel free to contact our colleague front desk in advance, they can arrange the rooms and wait for bring you any help. More

Malang, Indonesia
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed July 25, 2014

Stayed there with my family by car driving from my city..the hotel located in new area on east side of qiantang river...the building in the same plaza with hotel was closed..one Mcdonald was next door with hotel...room was clean with half river view...

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Gilbert, Arizona
Senior Contributor
31 reviews 31 reviews
26 hotel reviews
10 helpful votes 10 helpful votes
5 of 5 stars Reviewed July 9, 2014

I was very impressed with the comfort and service I received at the Four Points in Hangzhou. My room was outstanding, modern and quite large. Breakfast buffet was great and the front desk and lobby lounge staff was outstanding. I have no hesitation in recommending this hotel to anyone making a visit to Hangzhou and it is particularly well located... More

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FourpointsHZ, Manager at Four Points by Sheraton Hangzhou, Binjiang, responded to this review

Highly appreciated for your comments and also free charge for fitness center and pool if you live in next time. Free WiFi. Your recommendation is very useful to other business & leisure travellers~ Thanks again. More

Shanghai, China
Senior Contributor
47 reviews 47 reviews
25 hotel reviews
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed May 24, 2014

Generally speaking I don't like this hotel, because: 01. The room is really small, it is fully occupied by furniture. 02. Hotel facilities look quite old, it has been opened of years? Otherwise it was not well maintained. 03. The elevator is small too and very very slow. 04. I can't believe that as a Starwood brand, when I wanted... More

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FourpointsHZ, Manager at Four Points by Sheraton Hangzhou, Binjiang, responded to this review

Dear Sir, Very grateful for your suggestions, we will contrast the advice one by one, hope next time you come back have the feeling that find everything fresh. Thanks again~ More

Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed May 8, 2014

Vacationed here with my wife for 7 nights on points as we didn't have enough points for the other Starwood property in Hangzhou, which is one of our favorite cities in China. At first glance, the Comfort room we were in is very nice: mahogany veneer everywhere, good size bath, spacious closets and plenty of drawer space. Very clean too.... More

Was this review helpful? Yes
FourpointsHZ, Manager at Four Points by Sheraton Hangzhou, Binjiang, responded to this review

Highly appreciated for your comments and also free charge for fitness center and pool if you live in next time. Free WiFi. Our lunch and dinner both have delicious you can experience next time. Thanks again! More

Tucson, Arizona
Senior Contributor
41 reviews 41 reviews
21 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed April 28, 2014

The location of the hotel is in one of the business districts of Hangzhou. The room was very quite and clean, internet access was as expected. The staff at the front desk was very friendly and accommodating. Breakfast is served buffet style and had a good selection of breakfast items, only the selection of fresh fruit could have been better.... More

Was this review helpful? Yes
FourpointsHZ, Manager at Four Points by Sheraton Hangzhou, Binjiang, responded to this review

Highly appreciated for your comment and Happy Hour start from 5 pm to 7 pm everyday in our lobby bar. Your recommendation is very useful to other business traveller~ Thanks very much. More

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Additional Information about Four Points by Sheraton Hangzhou, Binjiang

Address: No.868 Dongxin Avenue, Binjiang District, Hangzhou 310051, China
Phone Number:
Location: China > Zhejiang > Hangzhou
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Four Points by Sheraton Hangzhou, Binjiang 4*
Number of rooms: 350
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Also Known As:
4 Points By Sheraton Hangzhou, Binjiang
Four Points By Sheraton Hangzhou, Binjiang Hotel Hangzhou
Four Points Hangzhou
Hotel Style
#15 Business Hotel in Hangzhou #28 Luxury Hotel in Hangzhou #110 Best Value Hotel in Hangzhou

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