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All 1,900 Hangzhou hotels

Lily Hotel

3.0 of 5 Hotel   |   No.156 Shuguang Road, Xihu District, Hangzhou 310013, China
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Lily Hotel
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Ranked #348 of 1,900 Hotels in Hangzhou
A recent review
4 of 5 stars Reviewed December 8, 2013
L_Robbo25 St. Albans, United Kingdom
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126 reviews from our community

Traveler rating
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    67
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    6
    5
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Croatia
Top Contributor
58 reviews 58 reviews
22 hotel reviews
35 helpful votes 35 helpful votes
2 of 5 stars Reviewed 2 weeks ago

We visited Hangzhou on our trip through China. The hotel is in a nice location, close to the lake, quiet and clean. However, the bed was one of the hardest we have ever seen anywhere in the world. They should consider changing the matrasses. The staff does not speak English too well, so prepare yourself for an adventure if you... More

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Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed February 23, 2014 via mobile

I stayed here a week on business. I thought the facility and location was good, but had a big issue with my room... When the shower was turned on, a strong moldy smell filled my room. I spent my entire week feeling nauseous. (I have been to Hangzhou many times without problem as I eat and drink carefully). I am... More

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St. Albans, United Kingdom
Contributor
14 reviews 14 reviews
10 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed December 8, 2013

We stayed at the Lily Hotel as part of a G Adventure tour July 2013. The beds where Very hard (yes all beds in China are hard but these were extra firm) there was a bottle of complementary water, a fridge but no safe in the room. It was clean and comfortable. There is a pool but it was not... More

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Melbourne, Victoria, Australia
Top Contributor
138 reviews 138 reviews
22 hotel reviews
163 helpful votes 163 helpful votes
3 of 5 stars Reviewed November 6, 2013

For me this was a perfectly OK hotel: good location, service, and friendly staff. Room clean and very large. The bed was incredibly firm, not too far off sleeping on the floor and many wouldn't sleep well. The dining room has seen better days. I would come back, but I would be careful who I recommended it to.

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Geneva, Switzerland
Contributor
20 reviews 20 reviews
8 hotel reviews
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed October 28, 2013

Good location, 10 min from West lake, easy access by bus to town center (bus 118) For the rooms, they were old, dirty and noisy. The carpet had lots of stains, the furniture was very used and broken. The bathroom had mold and the shower was rusty. The staff was impolite and unpleasant. Be careful of the breakfast time limit... More

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Sydney, Australia
Contributor
15 reviews 15 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed October 4, 2013

Easy walking distance to West Lake but without a view of the lake. The hotel was luxurious by my standards. Certainly clean and comfortable. A computer with internet access was available for a fee. The restaurant was good and had a menu with some English-named dishes. The reception staff spoke English for us and the restaurant staff coped with our... More

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Hong Kong
Top Contributor
86 reviews 86 reviews
20 hotel reviews
45 helpful votes 45 helpful votes
2 of 5 stars Reviewed September 27, 2013 via mobile

My experience based on 3 visits this year: The good: it's strategically located near the west lake and the lake's show venue (15 min walk), and 10 min walk from the stadium with all sorts of restaurants and bars. The bad: this hotel is clearly past it's glory days and in desperate need for a total make over. Rooms are... More

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San Francisco
Senior Contributor
32 reviews 32 reviews
28 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed June 2, 2013

The hotel is very outdated - somewhat of a nightmare from the 1950's. It was also barren in that it did not have too many guests staying there - this was during October of 2012. Service was OK - not very friendly compared to other hotels I stayed in China. Restaurants in the hotel are not very good either in... More

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Bangalore
Senior Contributor
26 reviews 26 reviews
13 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed March 23, 2013

We stayed overnight at this hotel and it was pretty good. The staff did not speak a word of English, but we had our guide so it was ok. We also had lunch at the same hotel next day, and the food was fine. The lunch was in a closed room, so it wasnt the finest dining experience, but with... More

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Hannover, Germany
Top Contributor
232 reviews 232 reviews
63 hotel reviews
83 helpful votes 83 helpful votes
3 of 5 stars Reviewed December 3, 2012

I stayed overnight at this hotel while it was clean it is very tired and aged the bathrooms in particular could do with upgrading and replacement. I found the rooms quite small and noisy.You could hear the people in the next room running a bath

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Additional Information about Lily Hotel

Address: No.156 Shuguang Road, Xihu District, Hangzhou 310013, China
Location: China > Zhejiang > Hangzhou
Price Range (Based on Average Rates): $
Hotel Class:3 star — Lily Hotel 3*
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Also Known As:
Lily Hotel Hangzhou

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