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All 1,900 Hangzhou hotels

New Century Grand Hotel

4.0 of 5 Hotel   |   No.818 Shixin Middle Road, Xiaoshan District, Hangzhou 311202, China
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Ranked #17 of 1,900 hotels in Hangzhou
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 weeks ago
rpg_znmd Mumbai (Bombay), India
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623 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Mumbai (Bombay), India
Contributor
14 reviews 14 reviews
7 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I am staying at this hotel and am very impressed by the hotel . Check in was very fast . I am attending a conference and find the conference arrangements in best conditions . Impressed . Hangzhou is a great city . I could find only one English Channel on TV . If they could provide more options it will... More

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Jenny x, Manager at New Century Grand Hotel, responded to this review

Dear guest, Thank you for your stay in New Century Hangzhou Grand Hotel. New Century Hangzhou Grand Hotel always hope to give you a pleasant experience beyond your expectation. We sincerely look forward to your visit again! More

Bangalore, Karnataka, India
Top Contributor
72 reviews 72 reviews
31 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed May 19, 2014

great hotel, very grand lobby, friendly front desk staff. Grand welcome On arrival. Good venue for conference and marriage. Very lavishly spread breakfast. Several restaurant for fine dinning.for vegetarian little difficult. Very less menus for veggy. Traveling to tourist attraction little difficult.

Was this review helpful? Yes
Jenny x, Manager at New Century Grand Hotel, responded to this review

Dear guest, Thank you for your stay in New Century Grand Hotel Hangzhou.. We are pleased that you enjoyed the stay in our hotel. New Century Hotels always hope to give you a pleasant experience beyond your expectation. We sincerely look forward to your visit again! More

Basel, Basel-Stadt, Switzerland
Senior Contributor
25 reviews 25 reviews
17 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed January 20, 2014 via mobile

Just stayed one night on business. Room is well equipped with a comfortable and clean bed, nice bathroom and working desk. The internet is free but not the fastest. I went for a walk but not much to do outside, so I ended up at the inhouse Japanese restaurant. Sushi tasted fine but the Sashimi was just too close to... More

Was this review helpful? Yes
Jenny x, Manager at New Century Grand Hotel, responded to this review

Dear guest, Thank you for your stay in New Century Grand Hotel Hangzhou.. We are pleased that you enjoyed the stay in our hotel. New Century Hotels always hope to give you a pleasant experience beyond your expectation. We sincerely look forward to your visit again! More

Hangzhou, China
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed November 25, 2013

The New century has a wonderful image ,with a hugely impressive lobby and great staff . The rooms are comfortable and all the restaurants serve great food . Rooms and beds are comfortable . All this was spoilt as I sat having a drink in the lounge bar , where the continued appearance of one of the above caused us... More

Was this review helpful? Yes 1
Harrogate, United Kingdom
Senior Contributor
23 reviews 23 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed October 12, 2013

This was a wonderful hotel! My room was brilliant - clean,comfortable and spacious. A min-bar, a comfortable chair, a roomy writing desk and a fruit bowl delivered minutes after my arrival. The bathroom was luxurious - with plenty of bath salts, etc and fluffy towels. The bed very comfortable and I had a wonderful night's sleep. Wish I'd been able... More

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Olympia, Washington
Senior Contributor
37 reviews 37 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed October 11, 2013

This is a beautiful hotel obviously intended for conferences and business travelers which makes it hard to understand why the internet is so bad. My second time to stay here on business and same issue last year. The rooms are spacious and very clean and I appreciate hotels that have makeup mirrors. The bath salts for the steeping tub is... More

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Tel Aviv, Israel
Contributor
11 reviews 11 reviews
7 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed September 29, 2013

The hotel is wonderfull. In the hotel there are all the facilities. I would describe it a bit fancy. The steff does know english too well. The hotel is located far from the city center, about 40 minutes by taxi, with alternative public transportation. The hotel is agreat place to relax aftel traveling. Good value for money

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Johannesburg, South Africa
Senior Contributor
36 reviews 36 reviews
33 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed September 19, 2013

Stayed there for only one night on a stopover and it was s a very pleasant experience! Very friendly smiling staff and most of them could speak a little English , they were also very helpful to my travel needs. Rooms and beds very comfortable in general a great hotel. The only problem was the taxi driver could not find... More

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Detroit, Michigan
Top Contributor
127 reviews 127 reviews
84 hotel reviews
172 helpful votes 172 helpful votes
4 of 5 stars Reviewed September 12, 2013

This is a large and locally managed 5 star hotel in Xiaoshan, and it was a real surprise. Refined, warm hospitality throughout (except the pool, more on that later), nice rooms, and excellent facilities made for a very pleasant 10 day stay for our group. The room was clean and featured a very comfortable bed and soft linens, nice see-through... More

Was this review helpful? Yes 1
Liverpool
Contributor
11 reviews 11 reviews
6 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed July 21, 2013 via mobile

I understand that it is arrogant to expect staff to speak English to a greater level than to go through the checking in process, but what frustrates me about the the new century is they have a number of European students (i presume as they are in their early twenties) wandering around doing basic jobs like collecting plates in the... More

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Additional Information about New Century Grand Hotel

Address: No.818 Shixin Middle Road, Xiaoshan District, Hangzhou 311202, China
Location: China > Zhejiang > Hangzhou
Price Range (Based on Average Rates): $
Hotel Class:4 star — New Century Grand Hotel 4*
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Also Known As:
New Century Grand Hangzhou

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style
#16 Luxury Hotel in Hangzhou #17 Business Hotel in Hangzhou #92 Best Value Hotel in Hangzhou
Hotel Class
Official Description (provided by the hotel)
Short DescriptionThe five-star Hotel in a height of 218 meters is the tallest tower in Hangzhou. The hotel is located in Xiaoshan Central Business District The hotel has 700 rooms.Detail DescriptionNew Century Grand Hotel Hangzhou is located in Xiaoshan Central Business District only 23 Kilometers drive to Xiaoshan International Airport and a stone’s throw at the express way. The hotel is within 30-minute drive to the West Lake, 44 kilometers to the historic city Shaoxing, and 150-minute drive to the metropolitan Shanghai and the port city Ningbo.The hotel has 700 luxury guestrooms of various types. The toilets in all the guestrooms adopt French glass window. You can watch TV directly in the toilets. With Rain Forest sprinkler and Hansgrohe bathroom facilities, the updated guestroom articles will provide you a comfortable stay. Besides, an office area is specially set up in the guestroom with office desk, fax machine, broadband access and various office supplies for the convenience of your business activities.There are all kinds of restaurants and bars such as four seasons, Café Mediterranean, montarcino grills, I ma ri qi janpanese suchi, rose garden bar, lounge bar, cook fun restaurant and clubhouse in the hotel.The famous kitchen chefs always offer our guest variable gastronomies such as hang cuisine, canton cuisine, royal palace bird’s nest, shark fin and abalone and different country style western foods as well.Fitness Center which offers a superior array of outdoor and indoor sports and leisure activities with our exceptional service.It is equipped with the world top-grade LIFEFITNESS fitness facilities and provided with various fitness items like aerobics, strength exercise, free weight lifting, etc. Location: 3Fonderful Times Club boasts items deluxe KTV boxes, show bar, and reflexology room, perfect for your relaxation, therapy, and indulgence. ... more   less 
Number of rooms
699

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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