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All 1,816 Hangzhou hotels

Crystal Orange Hotel

4.0 of 5 Hotel   |   No.122 Qingbo Street, Nanshan Road, Shangcheng District, Hangzhou 311703, China
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92%
Ranked #22 of 1,816 hotels in Hangzhou
Certificate of Excellence 2013
A recent review
5 of 5 stars Reviewed October 2, 2013
YokeYee Petaling Jaya, Malaysia
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754 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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English first
Petaling Jaya, Malaysia
Contributor
13 reviews 13 reviews
11 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 2, 2013

When we first reached, the hotel looks ordinary from outside. Then we proceeded to the hotel's lobby where we got very surprised with their interior design. Although the check-in process took a little time but nevertheless, the staffs there are indeed helpful. Our room was not ready when we checked in, therefore, we dropped our luggage at the luggage room... More

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Singapore, Singapore
Top Contributor
56 reviews 56 reviews
11 hotel reviews
63 helpful votes 63 helpful votes
3 of 5 stars Reviewed September 29, 2013

Location is next to the Oriole of West Lake. We arrived at Hangzhou Railway station and took bus No. 2 and stopped at Qingbo men (gate). On the day of departure, took a cab to Dingan road station and boarded the Metro towards the Central coach station. Front counter people were helpful and courteous. Nearby, there was a (municipal) bicycle... More

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Senior Contributor
35 reviews 35 reviews
8 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed September 27, 2013 via mobile

We stay here for 3 nights as part of our honeymoon. It was lovely, free wifi, close to the beautiful west lake and plenty of great restaurants, about a 20 minutes walk from old street. The room was comfortable and spacious with a huge patio. The bathroom was lovely and clean with great amenities. The staff were helpful and spoke... More

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Australia
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed September 23, 2013

It was a last minute random and yet fun trip for friends and I. the night before while we all sat in the cafe in Fuyang, we realized that we will have a next day off. so we decided to catch a taxi to hangzhou and make a walk in booking then go to the bars and drink. Taxi driver... More

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Portland, Maine
Senior Contributor
32 reviews 32 reviews
10 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed September 22, 2013

I will go with the review written by dude8888. Everything dude said was my experience. I did find two staff who could speak a good bit of English, and I am learning Mandarin, so we muddled through. In six months in China, this hotel had the best bed I have slept in - slept well and felt great in the... More

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Vancouver
2 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed September 9, 2013

I stayed at the Crystal Orange Hotel in Hangzhou in January 2011. My overall experience was good. Was it perfect? No. But what is? I selected the hotel after a thorough review from Tripadvisor. The exterior is old and not impressive, but the interior is new, modern and lovely. My room had a large bed with crisp white linens and... More

Was this review helpful? Yes 3
Hong Kong
Reviewer
3 reviews 3 reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed June 6, 2013

Our friend recommended this hotel to us because of good location and reasonable room rates. We stayed in this hotel twice, once in spring, once in winter. We chose it because of its proximity to the lake. The nearest entrance is within walking distance. This clean and trendy hip hotel is renovated from an old building. We love the modern... More

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Portsmouth, United Kingdom
Reviewer
5 reviews 5 reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed May 24, 2013

A modern, stylish hotel right across the road from West Lake. Rooms were being renovated while we were there and are now full of high-tech gimmicks, which didn't always work intuitively. The two sets of curtains operated by remote control were particularly annoying and the lighting menus by the bed are daft. However there are lots of sockets for charging... More

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Shanghai, China
Senior Contributor
27 reviews 27 reviews
27 hotel reviews
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed May 23, 2013

Arrive in the hotel at midnight, the service at reception is good and friendly. Quick check in. Taxi to and from Airport is around RMB110. Location is okay i guess, quite near to the West Lake, but with the West Lake being so big, there are actually many hotels close to the lake.

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REGINA
Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed May 23, 2013 via mobile

A/C does not work door lock quit working and they took an hour to get us into our room making us late for a tour we had booked and cost us lots of cash and did nothing for us. They then threw us out of the room and we had to repack our bags move them ourselves to our friends... More

Was this review helpful? Yes 1

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Additional Information about Crystal Orange Hotel

Also Known As:
Hotel Crystal Orange
Crystal Orange Hangzhou
Address: No.122 Qingbo Street, Nanshan Road, Shangcheng District, Hangzhou 311703, China
Location: China > Zhejiang > Hangzhou
Amenities:
Free High Speed Internet ( WiFi )
Hotel Style:
#18 Luxury Hotel in Hangzhou
#93 Best Value Hotel in Hangzhou
Price Range (Based on Average Rates): $
Hotel Class:4 star — Crystal Orange Hotel 4*
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