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Victoria Regal Hotel Zhejiang

No.89 Yan'an Road, Shangcheng District, Hangzhou 310002, China
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1 room 1 adult
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179 Reviews from our TripAdvisor Community

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Taipei, Taiwan
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
2 of 5 stars Reviewed October 16, 2015 via mobile

無菸樓層煙味重。地毯超髒。乾溼分離不分離,洗完澡外面都是水。跟同事住一間,浴室是毛玻璃,實在不想看同事洗澡。這間飯店有四星實在無法想像。超級不推薦。櫃台後面滿滿的雜物。冷氣倒是蠻冷的。 Non-smoking floors heavy smoke. Super dirty carpet. Wet and dry separation is not separated, bath outside is water. Live in a room with my colleagues, the bathroom is frosted glass, really do not want to see my colleagues to take a bath. This hotel has a four-star really can not imagine. Super is not recommended. Behind the counter full... More 

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1 Thank 卡式伯
Hong Kong, China
Level Contributor
24 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed May 24, 2015 via mobile

Stayed in Hangzhou for 3 days 2 nights and decided to pick this hotel given its proximity to the West Lake. The hotel is conveniently located and probably 10-15 mins walk from the West Lake. A giant shopping mall opposite the street so you basically get everything you need. Pros: Great location, reasonable price (around US$150 per night), stable wifi... More 

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Thank Zenki K
Sete, France
Level Contributor
265 reviews
122 hotel reviews
common_n_hotel_reviews_1bd8 96 helpful votes
4 of 5 stars Reviewed December 22, 2014

Excellent location , not far from the west lake and walking distance from the old market/town Rooms are modern and nicely decorated ( well avoid rooms without Windows ) perfect wifi and work station Breakfast is 95% chinese which is not always appealing to Europeans/Americans . Friendly staff at the reception , but it is to be noted they do... More 

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Thank Philippe34200
Victoria, Canada
Level Contributor
43 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 stars Reviewed November 23, 2014

I'm writing this review to express my thanks to Raymond, the front desk manager and to commend him for excellent service beyond the call of duty. I booked this hotel but didn't manage to stay here. (It was my own mistake in booking the wrong dates). I arrived close to midnight, When he realized that I booked the wrong date,... More 

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Thank AmRightHereNow
Tokyo, Japan
Level Contributor
197 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 135 helpful votes
3 of 5 stars Reviewed August 22, 2014

Stayed for one night for business. (Possible negatives) 1) worn carpets 2) weak shower with luke-warm water. This may be critical in winter if hot shower is not avaiable. 3) people smoking all over the place 4) Limited TV programs. I did not scrutinize all the program but I could not find any western program at a glance. 5) Cable... More 

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Thank skucla
Boston, Massachusetts
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 stars Reviewed May 29, 2014

I was in Hangzhou for about 5 days as part of a graduate study abroad course with 20 of my classmates. I really loved the location of this hotel because it was directly across from a really large department store with a supermarket and Starbucks (better than some U.S. stores!) in the basement and walking distance from street shops. It... More 

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1 Thank Nitra315
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed April 29, 2014

A fairly well presented external building and main hall, but then very poorly maintained lifts, corridor and rooms. For example, there are very few light bulbs in general, which makes it look very dark, also very low ceilings in corridors. Book only if location is convenient to you and if you get a good deal. Eduardo

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2 Thank Eduardo A
Hangzhou, China
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed December 8, 2013

First the good, location is walking distance to West Lake. Rooms look nice, though the details leave much to be desired (drawers made of splintering plywood, dirty shower corners). Now to the customer service. The gentlemen at the concierge desk were very helpful giving us tips on where to explore around West Lake. And finally to the reason for the... More 

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2 Thank theumfundisi
Singapore
Level Contributor
123 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
3 of 5 stars Reviewed December 3, 2013

First, don't expect a lot. This is a three to four-star Chinese hotel and it is run with a lack of the extra finesse usually associated with better brand name hotels. The location of the hotel is not bad. We came in by train and the Hangzhou train station is just 10min drive away by taxi. Take my advice and... More 

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Thank chongbrood
Yorkshire, United Kingdom
Level Contributor
103 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
4 of 5 stars Reviewed December 3, 2013

There have been a few negative comments on here about the hotel, but what you need to undrestand ia that this is a city hotel and not a resort hotel. If you want a pool or to spend all day lounging in 5 star facilities this is not for you. What it is, is situated in a perfect location for... More 

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Thank DukeOfCumberland
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