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Victoria Regal Hotel Zhejiang

No.89 Yan'an Road, Shangcheng District, Hangzhou 310002, China
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Victoria Regal Hotel Zhejiang
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Ranked #161 of 1,969 Hotels in Hangzhou
A recent review
4 of 5 stars Reviewed December 22, 2014
Philippe34200 Sete, France
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173 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Sete, France
Top Contributor
161 reviews 161 reviews
79 hotel reviews
47 helpful votes 47 helpful votes
4 of 5 stars Reviewed December 22, 2014

Excellent location , not far from the west lake and walking distance from the old market/town Rooms are modern and nicely decorated ( well avoid rooms without Windows ) perfect wifi and work station Breakfast is 95% chinese which is not always appealing to Europeans/Americans . Friendly staff at the reception , but it is to be noted they do... More 

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Victoria, Canada
Senior Contributor
34 reviews 34 reviews
29 hotel reviews
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed November 24, 2014

I'm writing this review to express my thanks to Raymond, the front desk manager and to commend him for excellent service beyond the call of duty. I booked this hotel but didn't manage to stay here. (It was my own mistake in booking the wrong dates). I arrived close to midnight, When he realized that I booked the wrong date,... More 

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Shanghai
Top Contributor
175 reviews 175 reviews
64 hotel reviews
103 helpful votes 103 helpful votes
3 of 5 stars Reviewed August 22, 2014

Stayed for one night for business. (Possible negatives) 1) worn carpets 2) weak shower with luke-warm water. This may be critical in winter if hot shower is not avaiable. 3) people smoking all over the place 4) Limited TV programs. I did not scrutinize all the program but I could not find any western program at a glance. 5) Cable... More 

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Boston, Massachusetts
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed May 29, 2014

I was in Hangzhou for about 5 days as part of a graduate study abroad course with 20 of my classmates. I really loved the location of this hotel because it was directly across from a really large department store with a supermarket and Starbucks (better than some U.S. stores!) in the basement and walking distance from street shops. It... More 

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London, United Kingdom
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed April 29, 2014

A fairly well presented external building and main hall, but then very poorly maintained lifts, corridor and rooms. For example, there are very few light bulbs in general, which makes it look very dark, also very low ceilings in corridors. Book only if location is convenient to you and if you get a good deal. Eduardo

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Hangzhou, China
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed December 8, 2013

First the good, location is walking distance to West Lake. Rooms look nice, though the details leave much to be desired (drawers made of splintering plywood, dirty shower corners). Now to the customer service. The gentlemen at the concierge desk were very helpful giving us tips on where to explore around West Lake. And finally to the reason for the... More 

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Singapore
Top Contributor
111 reviews 111 reviews
54 hotel reviews
91 helpful votes 91 helpful votes
3 of 5 stars Reviewed December 3, 2013

First, don't expect a lot. This is a three to four-star Chinese hotel and it is run with a lack of the extra finesse usually associated with better brand name hotels. The location of the hotel is not bad. We came in by train and the Hangzhou train station is just 10min drive away by taxi. Take my advice and... More 

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Yorkshire, United Kingdom
Top Contributor
89 reviews 89 reviews
34 hotel reviews
66 helpful votes 66 helpful votes
4 of 5 stars Reviewed December 3, 2013

There have been a few negative comments on here about the hotel, but what you need to undrestand ia that this is a city hotel and not a resort hotel. If you want a pool or to spend all day lounging in 5 star facilities this is not for you. What it is, is situated in a perfect location for... More 

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Wellington, NZ
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed October 2, 2013

Although the front of the hotel is a little confusing (it looks as if you are walking into a mall), once you are checked in and ushered up to your room, it is a stylish and comfortable place. No wi-fi in the room, just down in the lobby, which is a great way to watch the world go by anyway.... More 

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Bengaluru (Bangalore), India
Top Contributor
73 reviews 73 reviews
20 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed September 27, 2012

This is a nice 3.5 star hotel. We chose a room with no windows. Great room (smelled a bit musty though)- pretty spacious and very clean. The bathroom was also very large. There was a lot of construction work going on at the entrance. But the lobby was well decorated. As for the room, the bed was comfy and there... More 

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