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All 1,963 Hangzhou hotels

Victoria Regal Hotel Zhejiang

4.0 of 5 Hotel   |   No.89 Yan'an Road, Shangcheng District, Hangzhou 310002, China
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Victoria Regal Hotel Zhejiang
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Ranked #120 of 1,963 Hotels in Hangzhou
A recent review
5 of 5 stars reviewed 3 weeks ago
AmRightHereNow Victoria, Canada
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171 reviews from our community

Traveler rating
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    94
    29
    6
    2
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5
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11
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Victoria, Canada
Senior Contributor
33 reviews 33 reviews
28 hotel reviews
40 helpful votes 40 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I'm writing this review to express my thanks to Raymond, the front desk manager and to commend him for excellent service beyond the call of duty. I booked this hotel but didn't manage to stay here. (It was my own mistake in booking the wrong dates). I arrived close to midnight, When he realized that I booked the wrong date,... More 

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Shanghai
Top Contributor
154 reviews 154 reviews
59 hotel reviews
86 helpful votes 86 helpful votes
3 of 5 stars Reviewed August 22, 2014

Stayed for one night for business. (Possible negatives) 1) worn carpets 2) weak shower with luke-warm water. This may be critical in winter if hot shower is not avaiable. 3) people smoking all over the place 4) Limited TV programs. I did not scrutinize all the program but I could not find any western program at a glance. 5) Cable... More 

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Boston, Massachusetts
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed May 29, 2014

I was in Hangzhou for about 5 days as part of a graduate study abroad course with 20 of my classmates. I really loved the location of this hotel because it was directly across from a really large department store with a supermarket and Starbucks (better than some U.S. stores!) in the basement and walking distance from street shops. It... More 

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London, United Kingdom
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed April 29, 2014

A fairly well presented external building and main hall, but then very poorly maintained lifts, corridor and rooms. For example, there are very few light bulbs in general, which makes it look very dark, also very low ceilings in corridors. Book only if location is convenient to you and if you get a good deal. Eduardo

Was this review helpful? Yes 1
Hangzhou, China
1 review
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed December 8, 2013 via mobile

First the good, location is walking distance to West Lake. Rooms look nice, though the details leave much to be desired (drawers made of splintering plywood, dirty shower corners). Now to the customer service. The gentlemen at the concierge desk were very helpful giving us tips on where to explore around West Lake. And finally to the reason for the... More 

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Singapore
Top Contributor
110 reviews 110 reviews
53 hotel reviews
88 helpful votes 88 helpful votes
3 of 5 stars Reviewed December 3, 2013

First, don't expect a lot. This is a three to four-star Chinese hotel and it is run with a lack of the extra finesse usually associated with better brand name hotels. The location of the hotel is not bad. We came in by train and the Hangzhou train station is just 10min drive away by taxi. Take my advice and... More 

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Hong Kong, China
Top Contributor
79 reviews 79 reviews
33 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed December 3, 2013

There have been a few negative comments on here about the hotel, but what you need to undrestand ia that this is a city hotel and not a resort hotel. If you want a pool or to spend all day lounging in 5 star facilities this is not for you. What it is, is situated in a perfect location for... More 

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Wellington, NZ
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed October 2, 2013

Although the front of the hotel is a little confusing (it looks as if you are walking into a mall), once you are checked in and ushered up to your room, it is a stylish and comfortable place. No wi-fi in the room, just down in the lobby, which is a great way to watch the world go by anyway.... More 

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Bengaluru (Bangalore), India
Top Contributor
73 reviews 73 reviews
20 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed September 27, 2012

This is a nice 3.5 star hotel. We chose a room with no windows. Great room (smelled a bit musty though)- pretty spacious and very clean. The bathroom was also very large. There was a lot of construction work going on at the entrance. But the lobby was well decorated. As for the room, the bed was comfy and there... More 

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Muhltal, Germany
Reviewer
5 reviews 5 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed September 26, 2012

The hotel lobby has no taste at all, it is not a 4 star standard anyway. We arrived at lunch, so we just took lunch in the hotel, a very low class chinese restaurant is in the corner of the lobby, the price is scaring, I odered a beef steak for my son, it costed 32 Euro, the most part... More 

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Additional Information about Victoria Regal Hotel Zhejiang

Address: No.89 Yan'an Road, Shangcheng District, Hangzhou 310002, China
Location: China > Zhejiang > Hangzhou
Price Range (Based on Average Rates): $
Hotel Class:4 star — Victoria Regal Hotel Zhejiang 4*
Number of rooms: 180
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Also Known As:
Regal Hotel Hangzhou
Hotel Style:
#19 Spa Hotel in Hangzhou
#58 Best Value Hotel in Hangzhou
#67 Luxury Hotel in Hangzhou

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