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Pins De La Brume Hotel

4.5 of 5 No.18-8 Lingyin Road, Xihu District, Hangzhou 310013, China
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Pins De La Brume Hotel
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Pins De La Brume Hotel
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10 reviews from our community

Traveler rating
    2
    6
    2
    0
    0
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Solo
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • Any
English first
  • All months
    (10)
  • Mar-May only
    (1)
  • Jun-Aug only
    (3)
  • Sep-Nov only
    (5)
  • Dec-Feb only
    (1)
All months
Shanghai, China
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
27 helpful votes 27 helpful votes
4 of 5 stars Reviewed 3 weeks ago

+ enjoyed extremely fast and easy check-in procedure + got an upgrade to junior suite, very appreciated! + package from Ctrip includes free Minibar, nice! + very quiet, good windows, floor heating made our stay very relaxing + elegant bathroom with free standing bath tub and rain shower + as we came off-season: didn't use the pool. + amazing roof... More 

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san diego
Contributor
14 reviews 14 reviews
10 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed November 24, 2013

This is a gorgeous, zen-filled hotel. It is true, however, that the staff's English speaking capabilities are VERY limited; which makes it challenging for us (Americans). Having said that, their efforts to please are nearly unrivaled. Lois, Cinderella, Rudy, Apple, Carl - these are just a few of the staff who did their utmost to provide great customer service.

Was this review helpful? Yes 4
Xiamen, China
2 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed October 1, 2013 via mobile

Great property, great location but NOT for any other than Chinese people. It is unbelievable that a member of the "Small Luxury Hotels" seal has a property under its marquee with a restaurant that has no menu in English and no other than Chinese cuisine. Even with our limited understanding of Chinese and one member of the staff limited English... More 

Was this review helpful? Yes 2
九里云松度假酒店, 公共关系协调员 at Pins De La Brume Hotel, responded to this review

Thank you for your choice of our hotel. We feel really sorry for your experience in our hotel, and we are appreciating your advice to help us improve and perfect. As a new opening hotel, we believe that we have space to provide better service in order to satisfy our honored guests, and it would always be our goal we... More 

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Additional Information about Pins De La Brume Hotel

Address: No.18-8 Lingyin Road, Xihu District, Hangzhou 310013, China
Location: China > Zhejiang > Hangzhou
Price Range (Based on Average Rates): $$$
Hotel Class:4.5 star — Pins De La Brume Hotel 4.5*
Number of rooms: 42
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Hotel Style:
#9 Top resorts Hotel in Hangzhou
#53 Luxury Hotel in Hangzhou
#129 Best Value Hotel in Hangzhou

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