We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Huachen Kenzo Hotel

No.342 Xintang Road, Jianggan District, Hangzhou 310021, China
Hotel amenities
Book on
TripAdvisor
in partnership with
Trusted partner. We work with Tingo to make your booking as easy as possible.
Best prices for:1 room 1 adult
Enter dates for best prices
Check In Check Out
Check Availability
Book on
or compare prices from up to 200 sites including:
Professional photos
Huachen Kenzo Hotel
View Map
Add Photo Write a Review

158 Reviews from our TripAdvisor Community

Traveler rating
Traveler type
Time of year
Language
  • More
Athens, Greece
Level Contributor
100 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
2 of 5 stars Reviewed March 24, 2014

It was a good thing we had Chinese people with us to help us communicate but when they were not around we were completely helpless in the hotel. Nobody speaks anything but Chinese so we couldn't even eat at the restaurant or get room service. In addition to this, the hotel is very dirty (floors, tablecloths, restaurant, rooms...)

Helpful?
1 Thank KellyMLnt
Kansas City
Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 stars Reviewed May 27, 2012

Though rated 3 1/2 stars on TripAdvisor, this hotel is not for Westerners! Don't get me wrong, I don't mind mingling with native peoples but unless you are a sign language expert or are lucky enough to need a question answered when the one or two English proficient employees are on duty you are out of luck. The hotel is... More 

Helpful?
Thank plainsman66
Questions? Get answers from hotel staff and past guests. Ask a question

55 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (12)
Viewed
Other (12)

Management photos: Courtesy of the property manager

Viewed
All management photos (43)
Viewed
Hotel & grounds (5)
Viewed
Room/suite (1)
Viewed
Dining (1)
Viewed
Other (36)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Travelers also viewed these Hangzhou hotels
East Railway Station
Hangzhouwan Hotel
Hangzhouwan Hotel
#164 of 1,998 in Hangzhou
4.0 of 5 stars 154 reviews
Railway Station
Redstar Culture Hotel
Redstar Culture Hotel
#109 of 1,998 in Hangzhou
4.0 of 5 stars 106 reviews
Merchant Marco Hotel
#24 of 1,998 in Hangzhou
4.0 of 5 stars 219 reviews
Show Prices
Show Prices
Show Prices
The East Hotel Hangzhou
#4 of 1,998 in Hangzhou
4.5 of 5 stars 218 reviews
Show Prices
Show Prices
Show Prices
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check Out
Price Your Stay