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All 1,900 Hangzhou hotels

Huachen Kenzo Hotel

3.5 of 5 Hotel   |   No.342 Xintang Road, Jianggan District, Hangzhou 310021, China (East Railway Station)
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Huachen Kenzo Hotel
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Ranked #197 of 1,900 hotels in Hangzhou
  • Overview
  • Reviews (155)
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155 people have reviewed this hotel

Traveler rating
    22
    99
    31
    3
    0
See reviews for
Families
0
4
3
3
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Spanish first
  • Any
English first
Athens, Greece
Top Contributor
63 reviews 63 reviews
30 hotel reviews
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed March 24, 2014

It was a good thing we had Chinese people with us to help us communicate but when they were not around we were completely helpless in the hotel. Nobody speaks anything but Chinese so we couldn't even eat at the restaurant or get room service. In addition to this, the hotel is very dirty (floors, tablecloths, restaurant, rooms...)

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Kansas City
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed May 27, 2012

Though rated 3 1/2 stars on TripAdvisor, this hotel is not for Westerners! Don't get me wrong, I don't mind mingling with native peoples but unless you are a sign language expert or are lucky enough to need a question answered when the one or two English proficient employees are on duty you are out of luck. The hotel is... More

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Additional Information about Huachen Kenzo Hotel

Address: No.342 Xintang Road, Jianggan District, Hangzhou 310021, China
Location: China > Zhejiang > Hangzhou > East Railway Station , Xiacheng District , Jianggan District
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Huachen Kenzo Hotel 3.5*
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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style
#169 Best Value Hotel in Hangzhou
Hotel Class
Number of rooms
185

Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?