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Huachen Kenzo Hotel

3.5 of 5
No.342 Xintang Road, Jianggan District, Hangzhou 310021, China
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Huachen Kenzo Hotel
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Ranked #229 of 1,969 Hotels in Hangzhou
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156 reviews from our community

Traveler rating
    22
    99
    32
    3
    0
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Families
0
4
3
4
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Spanish first
  • Any
English first
  • All months
    (156)
  • Mar-May only
    (38)
  • Jun-Aug only
    (56)
  • Sep-Nov only
    (44)
  • Dec-Feb only
    (18)
All months
Athens, Greece
Top Contributor
81 reviews 81 reviews
39 hotel reviews
48 helpful votes 48 helpful votes
2 of 5 stars Reviewed March 24, 2014

It was a good thing we had Chinese people with us to help us communicate but when they were not around we were completely helpless in the hotel. Nobody speaks anything but Chinese so we couldn't even eat at the restaurant or get room service. In addition to this, the hotel is very dirty (floors, tablecloths, restaurant, rooms...)

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Kansas City
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed May 27, 2012

Though rated 3 1/2 stars on TripAdvisor, this hotel is not for Westerners! Don't get me wrong, I don't mind mingling with native peoples but unless you are a sign language expert or are lucky enough to need a question answered when the one or two English proficient employees are on duty you are out of luck. The hotel is... More 

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