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All 1,900 Hangzhou hotels

Huachen Kenzo Hotel

3.5 of 5 Hotel   |   No.342 Xintang Road, Jianggan District, Hangzhou 310021, China (East Railway Station)
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Huachen Kenzo Hotel
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Ranked #197 of 1,900 Hotels in Hangzhou
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155 reviews from our community

Traveler rating
    22
    99
    31
    3
    0
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Families
0
4
3
3
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Spanish first
  • Any
English first
  • All months
    (155)
  • Mar-May only
    (38)
  • Jun-Aug only
    (56)
  • Sep-Nov only
    (44)
  • Dec-Feb only
    (17)
All months
Athens, Greece
Top Contributor
65 reviews 65 reviews
31 hotel reviews
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed March 24, 2014

It was a good thing we had Chinese people with us to help us communicate but when they were not around we were completely helpless in the hotel. Nobody speaks anything but Chinese so we couldn't even eat at the restaurant or get room service. In addition to this, the hotel is very dirty (floors, tablecloths, restaurant, rooms...)

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Kansas City
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed May 27, 2012

Though rated 3 1/2 stars on TripAdvisor, this hotel is not for Westerners! Don't get me wrong, I don't mind mingling with native peoples but unless you are a sign language expert or are lucky enough to need a question answered when the one or two English proficient employees are on duty you are out of luck. The hotel is... More

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Additional Information about Huachen Kenzo Hotel

Address: No.342 Xintang Road, Jianggan District, Hangzhou 310021, China
Location: China > Zhejiang > Hangzhou > East Railway Station , Xiacheng District , Jianggan District
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Huachen Kenzo Hotel 3.5*
Number of rooms: 185
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