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Huachen Kenzo Hotel

No.342 Xintang Road, Jianggan District, Hangzhou 310021, China
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Huachen Kenzo Hotel
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Ranked #192 of 1,975 Hotels in Hangzhou
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157 Reviews from our TripAdvisor Community

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Traveler rating
    22
    100
    32
    3
    0
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1
4
3
4
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Japanese first
  • Spanish first
  • Any
English first
  • All months
    (157)
  • Mar-May only
    (39)
  • Jun-Aug only
    (56)
  • Sep-Nov only
    (44)
  • Dec-Feb only
    (18)
All months
Athens, Greece
Level Contributor
86 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
2 of 5 stars Reviewed March 24, 2014

It was a good thing we had Chinese people with us to help us communicate but when they were not around we were completely helpless in the hotel. Nobody speaks anything but Chinese so we couldn't even eat at the restaurant or get room service. In addition to this, the hotel is very dirty (floors, tablecloths, restaurant, rooms...)

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Kansas City
Level Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
2 of 5 stars Reviewed May 27, 2012

Though rated 3 1/2 stars on TripAdvisor, this hotel is not for Westerners! Don't get me wrong, I don't mind mingling with native peoples but unless you are a sign language expert or are lucky enough to need a question answered when the one or two English proficient employees are on duty you are out of luck. The hotel is... More 

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