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St.Rich Hotel

No.215 Zhonghe Middle Road, Shangcheng District, Hangzhou 310007, China
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1 room 1 guest
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89 Reviews from our TripAdvisor Community

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Traveler rating
    12
    44
    20
    9
    4
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2
6
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3
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
  • All months
    (89)
  • Mar-May only
    (24)
  • Jun-Aug only
    (27)
  • Sep-Nov only
    (21)
  • Dec-Feb only
    (17)
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New Delhi, Delhi, India
Level Contributor
84 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
3 of 5 stars Reviewed February 19, 2015

The room is spacious with windows, and all the devices works. The staff were helpful especially the tour desk. It is within 15 mins walk to West Lake either along Pinghai and Jiefang Road. A lot of the old city such as Hefang Road is within walking distance of maybe 20 to 30 mins. There are also quite a few... More 

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Amsterdam, The Netherlands
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
1 of 5 stars Reviewed November 12, 2014

[The hotel was on fire, but there was no broadcast, fire alarm or any notice. All the hotel staff left to the lobby but didn't alarm the guests.] Early in the morning we were half awake and heard the constant wailing of fire engine sirens. We opened the window to check the situation outside. The fire trucks were actually right... More 

Was this review helpful? Yes 3

Travelers are raving about these Hangzhou hotels

Bogor, Indonesia
Level Contributor
17 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 stars Reviewed December 27, 2013

I picked St. Rich Hotel because the location, it's very close to Xihu Lake and city centre. The lake is in 10-minute walking-distance. But the room was just old and so-so, nothing special. If you want to stay for 1 night it's still fine, but it's not comfy for a long period stay.

Was this review helpful? Yes 1
New Delhi, Delhi, India
Level Contributor
84 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
2 of 5 stars Reviewed September 24, 2012

As beautiful as the hotel looks from the exterior, the interiors is just as bad. Reception staff spoke some English. Location - very nice! About 45 mins from Hangzhou international airport, very close to the West lake and downtown market. Bad smell, old carpets, Small room, bathroom door serves as the privacy door inside also! Poor maintained room. Not recommended.... More 

Was this review helpful? Yes 1
Beijing, China
Level Contributor
20 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
1 of 5 stars Reviewed April 10, 2012

I booked my room from booking.com. After a few hours, I received an email from booking.com explaining that the hotel complained my credit card information is incorrect and I need to re-enter my card information. I fixed my credit card information on booking.com and got no further emails, so I thought I'm good now. To assure my booking again, I... More 

Was this review helpful? Yes 3
Singapore
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
2 of 5 stars Reviewed October 3, 2011

One good thing is it is juz pretty near the lake... But room really cannot make it...it's old and water is leaking frm the shower room to the carpet causing moulds to form already... It's small and furnitures are old... Choose another hotel ba....

Was this review helpful? Yes 2
Moscow
Level Contributor
286 reviews
200 hotel reviews
common_n_hotel_reviews_1bd8 153 helpful votes
4 of 5 stars Reviewed July 26, 2011

Stayed there with friends for a couple of days. The hotel was not close to the lake, but the price was ok. Rooms are big enough with transparent bathroom wall (actually, I do not understand, what for!). Breakfast was not included and we bought pastries from shops outside. Our rooms did not have good views, and the hotel is good... More 

Was this review helpful? Yes 2
indonesia
Level Contributor
50 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
2 of 5 stars Reviewed July 10, 2010

The room is small. I hate the transparanet bath room. Think of how many families which don’t prefer that kind of room. It also has stains here and there. There’s a malfunctioning in the shower. The corridor tried to lightned up by bright colors. But somewhat it looks like a tired facelift. There’s also an actually cool red sofa, but... More 

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kuala lumpur
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed March 20, 2010

even though stay just 1 night only but i impress with cleanliness and well appointed bed. bed are soft & comfortable and i have 2 pillow for each person. the room also have lcd tv and good air-conditioning & heater system with can works. bathroom have enough toiletries. breakfast doesnt have many choice and mainly consist of chinese breakfast.

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