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All 1,968 Hangzhou hotels

St.Rich Hotel

3.5 of 5 Hotel   |   No.215 Zhonghe Middle Road, Shangcheng District, Hangzhou 310007, China
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St.Rich Hotel
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Ranked #444 of 1,968 Hotels in Hangzhou
A recent review
3 of 5 stars Reviewed December 27, 2013
Lilita N Bogor, Indonesia
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88 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date | Rating
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Amsterdam, The Netherlands
1 review
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed November 12, 2014

[The hotel was on fire, but there was no broadcast, fire alarm or any notice. All the hotel staff left to the lobby but didn't alarm the guests.] Early in the morning we were half awake and heard the constant wailing of fire engine sirens. We opened the window to check the situation outside. The fire trucks were actually right... More 

Was this review helpful? Yes 3
Bogor, Indonesia
17 reviews 17 reviews
15 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed December 27, 2013

I picked St. Rich Hotel because the location, it's very close to Xihu Lake and city centre. The lake is in 10-minute walking-distance. But the room was just old and so-so, nothing special. If you want to stay for 1 night it's still fine, but it's not comfy for a long period stay.

Was this review helpful? Yes 1
New Delhi, Delhi, India
Top Contributor
75 reviews 75 reviews
34 hotel reviews
33 helpful votes 33 helpful votes
2 of 5 stars Reviewed September 24, 2012

As beautiful as the hotel looks from the exterior, the interiors is just as bad. Reception staff spoke some English. Location - very nice! About 45 mins from Hangzhou international airport, very close to the West lake and downtown market. Bad smell, old carpets, Small room, bathroom door serves as the privacy door inside also! Poor maintained room. Not recommended.... More 

Was this review helpful? Yes 1
Beijing, China
19 reviews 19 reviews
18 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed April 10, 2012

I booked my room from booking.com. After a few hours, I received an email from booking.com explaining that the hotel complained my credit card information is incorrect and I need to re-enter my card information. I fixed my credit card information on booking.com and got no further emails, so I thought I'm good now. To assure my booking again, I... More 

Was this review helpful? Yes 3
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed October 3, 2011

One good thing is it is juz pretty near the lake... But room really cannot make it...it's old and water is leaking frm the shower room to the carpet causing moulds to form already... It's small and furnitures are old... Choose another hotel ba....

Was this review helpful? Yes 2
Top Contributor
256 reviews 256 reviews
179 hotel reviews
131 helpful votes 131 helpful votes
4 of 5 stars Reviewed July 26, 2011

Stayed there with friends for a couple of days. The hotel was not close to the lake, but the price was ok. Rooms are big enough with transparent bathroom wall (actually, I do not understand, what for!). Breakfast was not included and we bought pastries from shops outside. Our rooms did not have good views, and the hotel is good... More 

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Senior Contributor
45 reviews 45 reviews
37 hotel reviews
19 helpful votes 19 helpful votes
2 of 5 stars Reviewed July 10, 2010

The room is small. I hate the transparanet bath room. Think of how many families which don’t prefer that kind of room. It also has stains here and there. There’s a malfunctioning in the shower. The corridor tried to lightned up by bright colors. But somewhat it looks like a tired facelift. There’s also an actually cool red sofa, but... More 

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kuala lumpur
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed March 20, 2010

even though stay just 1 night only but i impress with cleanliness and well appointed bed. bed are soft & comfortable and i have 2 pillow for each person. the room also have lcd tv and good air-conditioning & heater system with can works. bathroom have enough toiletries. breakfast doesnt have many choice and mainly consist of chinese breakfast.

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Additional Information about St.Rich Hotel

Address: No.215 Zhonghe Middle Road, Shangcheng District, Hangzhou 310007, China
Location: China > Zhejiang > Hangzhou
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — St.Rich Hotel 3.5*
Number of rooms: 225
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