We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 1,962 Hangzhou hotels

St.Rich Hotel

3.5 of 5 Hotel   |   No.215 Zhonghe Middle Road, Shangcheng District, Hangzhou 310007, China
Hotel amenities
St.Rich Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
Save
You added St.Rich Hotel to your Saves list
Ranked #447 of 1,962 Hotels in Hangzhou
A recent review
3 of 5 stars Reviewed December 27, 2013
Lilita N Bogor, Indonesia
Write a Review

88 reviews from our community

Traveler rating
    12
    44
    19
    9
    4
See reviews for
2
6
1
2
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
  • All months
    (88)
  • Mar-May only
    (24)
  • Jun-Aug only
    (27)
  • Sep-Nov only
    (21)
  • Dec-Feb only
    (16)
All months
Amsterdam, The Netherlands
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed 2 weeks ago

[The hotel was on fire, but there was no broadcast, fire alarm or any notice. All the hotel staff left to the lobby but didn't alarm the guests.] Early in the morning we were half awake and heard the constant wailing of fire engine sirens. We opened the window to check the situation outside. The fire trucks were actually right... More

Was this review helpful? Yes 1
Bogor, Indonesia
Contributor
17 reviews 17 reviews
15 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed December 27, 2013

I picked St. Rich Hotel because the location, it's very close to Xihu Lake and city centre. The lake is in 10-minute walking-distance. But the room was just old and so-so, nothing special. If you want to stay for 1 night it's still fine, but it's not comfy for a long period stay.

Was this review helpful? Yes 1
New Delhi, Delhi, India
Top Contributor
68 reviews 68 reviews
32 hotel reviews
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed September 24, 2012

As beautiful as the hotel looks from the exterior, the interiors is just as bad. Reception staff spoke some English. Location - very nice! About 45 mins from Hangzhou international airport, very close to the West lake and downtown market. Bad smell, old carpets, Small room, bathroom door serves as the privacy door inside also! Poor maintained room. Not recommended.... More

Was this review helpful? Yes 1
Beijing, China
Contributor
19 reviews 19 reviews
18 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed April 10, 2012

I booked my room from booking.com. After a few hours, I received an email from booking.com explaining that the hotel complained my credit card information is incorrect and I need to re-enter my card information. I fixed my credit card information on booking.com and got no further emails, so I thought I'm good now. To assure my booking again, I... More

Was this review helpful? Yes 3
Singapore
2 reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed October 3, 2011

One good thing is it is juz pretty near the lake... But room really cannot make it...it's old and water is leaking frm the shower room to the carpet causing moulds to form already... It's small and furnitures are old... Choose another hotel ba....

Was this review helpful? Yes 2
Moscow
Top Contributor
250 reviews 250 reviews
175 hotel reviews
126 helpful votes 126 helpful votes
4 of 5 stars Reviewed July 26, 2011

Stayed there with friends for a couple of days. The hotel was not close to the lake, but the price was ok. Rooms are big enough with transparent bathroom wall (actually, I do not understand, what for!). Breakfast was not included and we bought pastries from shops outside. Our rooms did not have good views, and the hotel is good... More

Was this review helpful? Yes 2
indonesia
Senior Contributor
35 reviews 35 reviews
28 hotel reviews
18 helpful votes 18 helpful votes
2 of 5 stars Reviewed July 10, 2010

The room is small. I hate the transparanet bath room. Think of how many families which don’t prefer that kind of room. It also has stains here and there. There’s a malfunctioning in the shower. The corridor tried to lightned up by bright colors. But somewhat it looks like a tired facelift. There’s also an actually cool red sofa, but... More

Was this review helpful? Yes
kuala lumpur
Reviewer
4 reviews 4 reviews
3 hotel reviews
4 of 5 stars Reviewed March 20, 2010

even though stay just 1 night only but i impress with cleanliness and well appointed bed. bed are soft & comfortable and i have 2 pillow for each person. the room also have lcd tv and good air-conditioning & heater system with can works. bathroom have enough toiletries. breakfast doesnt have many choice and mainly consist of chinese breakfast.

Was this review helpful? Yes
Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to St.Rich Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about St.Rich Hotel

Address: No.215 Zhonghe Middle Road, Shangcheng District, Hangzhou 310007, China
Location: China > Zhejiang > Hangzhou
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — St.Rich Hotel 3.5*
Number of rooms: 225
Reservation Options:
TripAdvisor is proud to partner with Expedia, Travelocity, Booking.com, Ctrip TA, Agoda, Priceline, Despegar.com, Hotels.com, Odigeo, TripOnline SA and Tingo so you can book your St.Rich Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

9 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (6)
Viewed
Room/suite (2)
Viewed
Other (4)

Management photos: Courtesy of the property manager

Viewed
All management photos (4)
Viewed
Dining (1)
Viewed
Hotel & grounds (1)
Viewed
Other (2)
Hotels you might also like...
Check In Check Out
Price Your Stay