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Intercontinental Kunming

#2 of 1,008 Hotels in Kunming
Certificate of Excellence
4.5 of 5
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No.5 Yijing Road, Dianchi National Tourism, Kunming 650228, China
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1 room 1 guest
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Intercontinental Kunming
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135 Reviews from our TripAdvisor Community

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Traveler rating
    85
    40
    6
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    1
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (23)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Any
English first
  • All months
    (135)
  • Mar-May only
    (42)
  • Jun-Aug only
    (30)
  • Sep-Nov only
    (33)
  • Dec-Feb only
    (30)
All months
2 reviews
5 of 5 stars Reviewed 1 week ago

We had a wonderful stay in the hotel! We visited from 7-9 Aug and stayed in room 7211. Bobbi was very attentive and patient with us at the IHG reception from point of greeting and check out, and walked us personally to the Concierge to check our luggage and arranged a taxi for us. We also experienced the same care... More 

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Kuala Lumpur, Malaysia
Level Contributor
8 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed 1 week ago

The hotel, I am told has over 500 rooms and has several buildings. Easy to get lost if you are not careful with the building numbers. It is far from the airport but, nice location and close to te lake. The rooms are clean and nice and the breakfast is at the Club lounge is great. I would recommend the... More 

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Finland
Level Contributor
20 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Stayed there for business for 2 nights in March. The hotel is absolutely beautiful. Service was good, restaurants were excellent. The room was really something else. It was unbelievable. Pool are was nice as well.

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NeilHoughton, General Manager at Intercontinental Kunming, responded to this review

Dear Mervi212 Thank you very much for staying with us recently and your kind comments! We are delighted that you are satisfied with your stay at InterContinental Kunming. At the same time, we are looking forward to welcoming you back soon. Thank you once again for your kind feedback! Kind regards, Neil Houghton General Manager More 

Beijing, China
Level Contributor
77 reviews
77 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed July 18, 2015

The hotel is very new and it's outside of the city near Dianchi lake. One can expect large modern style rooms and huge lobby. The hotel also hosts a number of good restaurants, although the buffet breakfast, lunch and dinner (if any) lacks variety and generally don't measure up to common five-star hotel standards. The quality of service also needs... More 

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NeilHoughton, General Manager at Intercontinental Kunming, responded to this review

Dear YQTA, Thank you for staying with us recently and your feedback! We are sorry that we let you down regarding our food standard, at the same time, you are more than welcomed to contact us and kindly advise ono what specific aspects should we improve our food quality. In addition, in summer time, we do have a lot of... More 

Chiangmai
Level Contributor
114 reviews
108 hotel reviews
common_n_hotel_reviews_1bd8 112 helpful votes
4 of 5 stars Reviewed July 15, 2015

The two best things about Intercontinental Kunming are (1) excellent breakfast with fresh juices and good spread, (2) lovely spacious rooms with comfortable beds, large bath and shower area. If you stay in this hotel, you will be better off staying in the room and not go out. Western food in the Market dining restaurant is quite good -- I... More 

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NeilHoughton, General Manager at Intercontinental Kunming, responded to this review

Dear Hilltriber, Thank you very much for staying with us recently! We are delighted that you are overall satisfied with our food and beverage services and the room. As for the location problems you brought to us, we are just 20 mins' drive away from Kunming city center, and 10 mins' drive to Nanya Commercial Center, for both venues you... More 

Singapore
Level Contributor
35 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
5 of 5 stars Reviewed July 7, 2015

The hotel is huge, with many blocks of rooms circling a central garden. The garden is lovely, with many nooks and crannies, enabling the guest to sit outside and enjoy Kunming's "eternal spring" weather, and giving a sense of privacy. Rooms are very large for a city hotel and well-appointed, with very comfortable bedding and full amenities. We only tried... More 

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NeilHoughton, General Manager at Intercontinental Kunming, responded to this review

Dear MMSCPSYH, Thank you very much for staying with us recently and your kind comments! We are delighted that you are overall satisfied with your stay with us. At the same time, for the Wifi issue you raised, we have passed to our IT department and will improve this issue as soon as we can, so that you and other... More 

Singapore
Level Contributor
94 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
3 of 5 stars Reviewed July 4, 2015

Rooms are good, location is ok (close to Dai Chi lake and related touristic area), but service is well below standard and for such an hotel the number of people speaking english can be counted on a single hand. But one would expect to choose such international chains exactly for that... Unfortunately one more disappointment from IHG...

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NeilHoughton, General Manager at Intercontinental Kunming, responded to this review

Dear DCKB, Thank you very much for staying with us recently! We feel very sorry for letting you down regarding our services and language problem. At the same time, you are more than welcomed to contact us directly and provide us some details on how should we improve our services, so that we could make them right more efficiently. In... More 

Newport Beach, California
Level Contributor
5 reviews
5 of 5 stars Reviewed June 27, 2015

I don't normally write reviews. This is my 2nd review for this great hotel. The service here is truly incredible. I was using a book as mouse pad. When I returned to my room, the book was replaced with a real mouse pad. Wow!

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Scappoose, Oregon
Level Contributor
56 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 stars Reviewed June 16, 2015

While traveling through China, I was somewhat at a loss at to how to assess the hotels in which I was staying. While many were touted as the best to be found in their respective areas, these were often less than stellar when judged in comparison to hotels in which I have stayed in other countries. This left me somewhat... More 

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Jakarta, Indonesia
Level Contributor
45 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 stars Reviewed June 4, 2015

We stayed in Kunming for 3(three) nights at this property and we had a warm welcome from the hotel staff as I am also an IHG member. The hotel sits near the Dianchi Lake and almost like a resort hotel in a bit out of Kunming metropolitan city. The room facility is excellent and has all things required as a... More 

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NeilHoughton, General Manager at Intercontinental Kunming, responded to this review

Dear 29hario, Thank you very much for staying with us recently and your kind comments! We are sorry for the inconvenience caused by the language problem. At the same time, we will deliver more English trainings to our staffs. In addition, as we are an environmental hotel, we will change your bed linens and towels per 2 days, if you... More 

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