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Holiday Inn Kunming City Centre

4.0 of 5
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No.29 Dong Feng East Road, Kunming 650011, China
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Holiday Inn Kunming City Centre
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56 Reviews from our TripAdvisor Community

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Hong Kong
Level Contributor
76 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
2 of 5 stars Reviewed 1 week ago

Based on the rave reviews here on TA, I decided to try the Holiday Inn in Kunming where I had spent a night for transit back to Hong Kong from Dali. On paper it looked a good one at very competitive price with good central location. I made a booking through the official IHG website for about USD100 for a... More 

Helpful?
Thank Philip C
HolidayInn11111, General Manager at Holiday Inn Kunming City Centre, responded to this review

Dear Phillip C, Firstly we do apologize your stay experience was not satisfactory. Our goal is to exceed expectations of all of our guests and we certainly failed on this occasion I do appreciate you taking the time to write such a detailed review. This will assist us to improve. I am glad the positive reviews you read about Holiday... More 

A TripAdvisor Member
4 of 5 stars Reviewed 3 weeks ago via mobile

Excellent design in every little detail, stylish and newly furnished. Central location which is close to most of the attractions and commercial areas. Very friendly staff from door man to receptionists and room service. One down side is when calling reception or guest services, there's nobody answering the call, so I had to physically go to reception to ask a... More 

Helpful?
2 Thank A TripAdvisor Member
HolidayInn11111, Manager at Holiday Inn Kunming City Centre, responded to this review

Dear Guest, Thank you for choosing Holiday Inn Kunming City Centre and share your stay experience with us. We're so glad that our excellent design, location and service made your stay more memorable. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call... More 

Tokyo, Japan
Level Contributor
60 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed January 1, 2016 via mobile

Good hotel for a great price. Clean, soft beds and room. Nothin is wow but nothing is horrible. For the price you really can't complain and it's even more then expected. English is t yet up to par but it's still enough to get what you need and where you want. Solid 3!!

Helpful?
Thank MoeavaH
HolidayInn11111, Manager at Holiday Inn Kunming City Centre, responded to this review

Dear Guest, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, Front Office Manager More 

Shanghai, China
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 stars Reviewed December 30, 2015 via mobile

I enjoyed my time. The staff was helpful with restaurant suggestions and getting to the south bus station. Drinks are fairly priced. The food at he hotel was just so-so but sufficient if you need something right then. The location was walkable to everywhere, since taxis are few around town.

Helpful?
Thank alee612
HolidayInn11111, Manager at Holiday Inn Kunming City Centre, responded to this review

Dear Guest, I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us. Sincerely, Marketing Communications Manager More 

San Francisco, California
Level Contributor
82 reviews
69 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
5 of 5 stars Reviewed December 17, 2015

I have an IHG credit card so received a room upgrade and an assortment of fresh fruit as a Platinum member. The room is very comfortable with a large seating area in front, comfortable bed, and a smaller seating area near the window. The bathroom features a soaking tub and rain shower. Everything was clean and overall a very pleasant... More 

Helpful?
Thank sea-lon-sf
HolidayInn11111, Manager at Holiday Inn Kunming City Centre, responded to this review

Dear Guest, Thank you for choosing Holiday Inn Kunming City Centre and share your stay experience with us. We're so glad that our humanity service and excellent guest room made your stay more memorable. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to... More 

Singapore, Singapore
Level Contributor
35 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed December 11, 2015 via mobile

Due to my bad experience with Crowne Plaza Kunming, I checked into Holiday Inn instead. Front desk staff spoke good English, were prompt and professional. The room was clean but the bath towels had a stale smoke smell. One big plus point for Holiday Inn is that it has an indoor heated pool. The water was warm even in winter.... More 

Helpful?
Thank Hsia
HolidayInn11111, Manager at Holiday Inn Kunming City Centre, responded to this review

Dear Guest, Thank you for choosing Holiday Inn Kunming City Centre and share your stay experience with us. First of all, we apologize that our sister hotel Crowne Plaza Kunming City Centre didn’t provide you the satisfied service. We do appreciate if you could tell us your suggestions with Crowne Plaza Kunming City Centre, and they could improve and serve... More 

Singapore, Singapore
1 review
4 of 5 stars Reviewed December 3, 2015 via mobile

Nice hotel, clean, good breakfast, helpful staff. But it is very far from Nanping business street (takes 20 min to walk there) where all the shopping malls and restaurants are. Not near any bus stops where you can take a bus from here to the business street. Only 3 small eateries opposite the hotel, so you can't try much local... More 

Helpful?
Thank twinkle112
HolidayInn11111, Manager at Holiday Inn Kunming City Centre, responded to this review

Dear Guest, Thanks for choosing Holiday Inn Kunming City Centre and share your stay experience with us. We're so glad that our excellent staff and breakfast made your stay more memorable. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us. Sincerely,... More 

Dhaka City, Bangladesh
Level Contributor
50 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
4 of 5 stars Reviewed November 11, 2015

Holiday Inn Kunming is a nice hotel to stay in Kunming. The room is clean and comfortable. Staffs are friendly, very helpful and cooperative in assisting any request. Staff at breakfast greets with a beaming smile before and after visit. Breakfast spread is standard with international and oriental selection with many choices to take care. Concierge was friendly, they arranged... More 

Helpful?
4 Thank zamanwho
HolidayInn11111, Manager at Holiday Inn Kunming City Centre, responded to this review

Dear Guest, Thanks for choosing Holiday Inn Kunming City Centre and share the stay experience with us. We're so glad that our excellent breakfast, helpful staff and perfect hotel location made your stay more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we look forward to... More 

Central District, null, Hong Kong
Level Contributor
107 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 stars Reviewed November 9, 2015 via mobile

We landed at Changi airport around 9pm avoided all the cheating taxi drivers and headed with a meter one downtown to the hotel. The place is superb so as the quality of staff. Since it was our first time they upgraded us to a deluxe room. Needless to say it was like a Suite. Wifi just works perfect, anywhere in... More 

Helpful?
Thank Innovation Sola... R
HolidayInn11111, Manager at Holiday Inn Kunming City Centre, responded to this review

Dear Guest, Thanks for choosing Holiday Inn Kunming City Centre. We're so glad that our excellent service, WIFI and delicious foods made your stay more memorable. Once again, we look forward to your next stay with us and continuous support in the near future. Thank you! Sincerely, Marketing Communications Manager More 

Level Contributor
8 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 stars Reviewed November 8, 2015 via mobile

If you are looking for a hotel to overnight, stay at Holiday Inn Kunming. Before leaving home get someone to translate the name in Chinese because when you arrived, take the Airport Shuttle bus service RMB25 per person. The counter staff don't speak or read much English. Otherwise you be given the wrong bus number. Stop at Kunming Hotel and... More 

Helpful?
Thank NLH1008
HolidayInn11111, Manager at Holiday Inn Kunming City Centre, responded to this review

Dear Guest, Thank you for choosing Holiday Inn Kunming City Centre and share your stay experience with us. We're looking forward to your next stay with us in the in the near future. Thank you! Sincerely, Front Office Manager More 

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