Rooms were spacious and comfortable and the location good. We couldn't get the internet to work on our laptop, but the staff were helpful though unsuccessful in trying to make it work. In return they allowed me free use of the business center computer so they did what they could. English is spoken enough here to make most basic requests... more

Stayed on the basis of the reviews on here and was not disapointed. My room was huge and had a great view, service was good and the breakfast yummy. Was on the 25th floor. It's in a great location right in the middle of the city with shops and 2 supermarkets Park and Shop and Carrefour really close. The old... more

My conference booked me in here - it was my second stay. The hotel is really beautiful, and the rooms are gorgeous, nicely decorated, and really, really comfortable. I'd say top-notch. Quiet. Internet worked perfectly. Everything in the room functioned and was clean. Location is great for wandering around in the crazy big shopping area. Buy some tea! Fitness centre... more

We arrived for one night and planned a little shopping. Great location for that with several department stores, tourist store and Carrefours all within one block. We had an executive level twin room which was comfortable and cozy. The room's modest size was compensated for by nice Asian decorating touches. The internet worked very well. Beds and bath were fine.... more

The New Era is definitely not an international hotel geared for western tourists. It is -- instead -- a very friendly and efficient hotel geared for Chinese tourists. The problem with that is that the staff don't really have a good command of English. (However, they try very hard.) The room, likewise, was not slick and "cookie cutter": it had... more

We stayed at the new Era for a couple of nights in January and as mentioned by other reviewers the location is very convenient. We booked a superior suite that was spacious, clean, and quite comfortable. Bathrooms were clean and functioning well. The bed is quite firm which I enjoy but could be a bit too much if you like... more

All the reviews seemed to recommend another hotel, but as we were only in Kunming for one night we decided to choose the New Era as it seemed more central. Wow. This was by far the cleanest, friendliest, fanciest hotel of our entire trip and at only 400 yuan, definitely the best value for money. The reception was very helpful... more

My family stayed in this hotel from 17~19 Dec 07, after spending some nights at an inn (Ancient Town of LiJiang, about 50min plane journey). This hotel is a welcome sight after staying in inn. Here are some good points about the hotel: 1. The place is clean (lobby, restaurant, toilets, corridors, rooms, etc). 2. The restaurant is at the... more

There are some good points about this hotel, but overall we were not happy chiefly because of the dishonesty of the management of this hotel. We booked this hotel via Priceline but they did not honor the rate. Instead, they made us pay more than double the rate we were guaranteed. If we wanted the pay the rate we were... more