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All 791 Kunming hotels

The Bank Hotel

4.0 of 5 Hotel   |   No.399 Youth Road, Panlong District, Kunming 650011, China
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186 people have reviewed this hotel

Traveler rating
    28
    113
    32
    9
    4
See reviews for
2
3
2
15
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (2)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Japanese first
  • Any
English first
1 review
5 of 5 stars Reviewed June 19, 2013 via mobile

Checked in on 17th June morning and the counter was quite busy. The Hotel GM Mr. Jim Khoo happens to be there and he helped to check me into my room! What a pleasant surprise! Room is spacious, the bed and pillow is very comfortable. Toilet was spotless. The hotel is under renovation now but most of the time you're... More

Was this review helpful? Yes
BankHotel-Kunming, Public Relations Manager at The Bank Hotel, responded to this review

Dear Kenny,thank you very much for sharing your stay experience. Your satisfaction is the best encourage to me and all my colleagues. We will continously to provide best service to our guest. By the way, our renovation will be finished soon and welcome to new Crowne Plaza at your next stay. Thank you again. More

Taichung, Taiwan
1 review
4 of 5 stars Reviewed January 9, 2013

I stayed at this hotel on 1 Jan and I was arriving hotel in early morning at 6:30am after 10 hours long train trip from Lijiang. The driver greeted me at train station which make me feel comfortable in such early morning for my first time to Kunming. The hotel looks not fancy but the service staff were nice and... More

Was this review helpful? Yes
BankHotel-Kunming, Public Relations Manager at The Bank Hotel, responded to this review

thank you for sharing your stay experience with other guest. Our reataurants and public area are under renovation. When you come back next time, you can see a new hotel and 100% Crowne Plaza. More

india
Senior Contributor
21 reviews 21 reviews
21 hotel reviews
9 helpful votes 9 helpful votes
3 of 5 stars Reviewed October 18, 2012

I stayed in the hotel for one day since I have my international flight through Kunming Airport with a 24 Hrs stopover.Selected the hotel based on reviews got from Company approved China travel agent C-Trip. Hotel rooms are dirty,Number of house keeping stuffs are not adequate.Liked the Lobby since the same is very spacious and also the buffet breakfast has... More

Was this review helpful? Yes
BankHotel-Kunming, Public Relations Manager at The Bank Hotel, responded to this review

Thank you for your review regarding your stay experience. Apologize for any inconvenience the room conditions may have caused you. We will take this seriously and take action immediately to improve our service. Since we are in renovation, it will be sure that your next stay will be delighted. More

HK
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed August 8, 2012

i do not know how this hotel got rating 4. see my photos, its bath tub is yellowish. i would not dare to take a bath in it. want to open windows ? yak! dusty all right. i look at ctrip.com and it says this hotel has non-smoking floor. WRONG! FALSE information! after i checked in, it is too late... More

Was this review helpful? Yes
BankHotel-Kunming, Public Relations Manager at The Bank Hotel, responded to this review

We thank you for your feedback on your recent stay as it is important for us to continuing improving our service. Our hotel s going through renovation and we will rebrand into Crowne Plaza City Centre Kunming. Looking forward to welcoming you once we rebrand and wishing you well. More

Jakarta, Indonesia
Contributor
11 reviews 11 reviews
6 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed July 9, 2012

This hotel served our purpose well. We needed a well-located place to stay for one night. Everything was fine - the rooms, the front desk service, and the breakfast. Nothing to write home about, but perfectly acceptable. The hotel is showing its age, but is being taken over by Crowne Plaza, so there should be a marked improvement in all... More

Was this review helpful? Yes 1
BankHotel-Kunming, Public Relations Manager at The Bank Hotel, responded to this review

Thank you for your feedback during your stay. Currently, Bank hotel is taking rebranding process and Crowne Plaza will be in by 2013. You kindly feedback are truly valuable for us with our hotel re-branding process. Wish you next stay a remarkable one! More

beijjing
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 28, 2011

I stayed there last week and to be fair, forget about the hardware because it is under re-branding by IHG. The staff was efficient and friendly. Just one suggestion to the manager, please tell the guests you are under renovation and will be a crowne Plaza, you have a big lobby, show us photo and plan of the new hotel... More

Was this review helpful? Yes 1
cp_kunming, Public Relations Manager at The Bank Hotel, responded to this review

Thanks for your stay and valuable comments for our re-branding process. On behalf of hotel management, we are truly appreciate your suggestion and will take into practice. Looking forward your next stay after re-branding. More

Beijing, China
1 review
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed October 28, 2011

Although the hotel is a bit old, but the serice is very good expecially front office staff who show their professionalism, efficiency and commitment. I will definitely choose to stay again if i have a chance to Kunming in the future.

Was this review helpful? Yes 1
cp_kunming, Public Relations Manager at The Bank Hotel, responded to this review

Thank you for your feedback during your stay. Currently, Bank hotel is taking rebranding process and Crowne Plaza will be in by 2012. You kindly feedback are truly valuable for us with our hotel re-branding process. Wish you next stay a remarkable one! More

Kuala Lumpur, Malaysia
Senior Contributor
31 reviews 31 reviews
15 hotel reviews
21 helpful votes 21 helpful votes
2 of 5 stars Reviewed September 5, 2011

The hotel is rather old and it is under renovation from the 13th floor onwards. It's is noisy no doubt but the rooms are horrible! The rooms are smelly - cigarettes and medicated oil smell and the shower water temperature is inconsistent. Carpets are all stained. Air condition is also not working well. We specifically asked for connecting rooms when... More

Was this review helpful? Yes
cp_kunming, Public Relations Manager at The Bank Hotel, responded to this review

Thanks for your feedback and valuable comments. Hotel has been renovation since last two month which no doubt aim to improve hotel hardware meet the Crown Plaza standards and to creative a cozy and fancy environment to every guest. Anyhow, we really sincerely apologize for any inconvenience may caused to you during your stay. And looking forward to your next... More

Singapore, Singapore
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed August 16, 2011

I was in kunming on business trip with a few associates. We arrived at different time and I was the second to arrive, early in the morning at 7.00am. To my surprise, the General Manager ,Mr. Jim Khoo , received me personally . He was waiting at the lobby when I arrived and he was warm and sincere and even... More

Was this review helpful? Yes
cp_kunming, Public Relations Manager at The Bank Hotel, responded to this review

Thanks for your feedback and on behalf of hotel management, we are so glad you had such a good experience during your stay. Trust after hotel rebranding to be Crowne Plaza City Center earlier in next year, your next stay will be more pleasant. More

Singapore, Singapore
1 review
4 of 5 stars Reviewed August 15, 2011

The staffs are helpful and attentive. I once ordered some food at the cafe and when i realised that there was a chinese restaurant next door, the staff very kindly offered to cancel my order voluntarily. Our lunch was served promptly and with attentive services despite our tight schedule. The rooms are tidy and clean but certainly not what you... More

Was this review helpful? Yes
cp_kunming, Public Relations Manager at The Bank Hotel, responded to this review

Thank you for your feedback during your stay. I am Scarlett, the newly on board Marcom (marketing communications) manager for the pre-opening office of Crowne Plaza City Center Kunming. Currently, Bank hotel is taking rebranding process and Crowne Plaza will be in by 2012. You kindly feedback are truly valuable for us with our hotel re-branding process. Wish you next... More

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Additional Information about The Bank Hotel

Also Known As:
Crowne Plaza Kunming City Centre Hotel Kunming
Crowne Plaza Kunming City Centre Hotel
Bank Hotel Kunming
Address: No.399 Youth Road, Panlong District, Kunming 650011, China
Phone Number:
Location: China > Yunnan > Kunming
Amenities:
Business Center with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service
Hotel Style:
#11 Luxury Hotel in Kunming
#27 Best Value Hotel in Kunming
Price Range (Based on Average Rates): $
Hotel Class:4 star — The Bank Hotel 4*
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