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Crowne Plaza Kunming City Centre

4.5 of 5 No.399 Qingnian Road, Panlong District, Kunming 650011, China (Formerly The Bank Hotel)
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Crowne Plaza Kunming City Centre
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Crowne Plaza Kunming City Centre
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52 reviews from our community

Traveler rating
    27
    14
    7
    2
    2
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6
11
2
12
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (9)
Date | Rating
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    (19)
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Contributor
19 reviews 19 reviews
19 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars NEW

This is simple hotel with good rooms and good food. There is nothing breath taking about this hotel, yet, it has everything that a Crown Plaza should have. Very good service, professional staff, a very interesting and able CHEF, strangely an American, who makes certain the guests are provided with really superb food buffets, all three meals. I really enjoyed... More 

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Singapore, Singapore
1 review
2 of 5 stars Reviewed 2 days ago NEW

Crowne Plaza Kunming definitely does not lived to its branding. Horrible experience started from the moment we get off from the cab... 1) No porter in sight to help with luggages. 2) Front desk personnel (the lady who serve us) unattentive and doesn't seem to know club room offerings well. I have booked rooms on club floor and was told... More 

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Shenzhen, China
Top Contributor
60 reviews 60 reviews
42 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed 5 days ago NEW

Took us less, than 30 minutes and ~70 RMB to get here from KMG airport. Check-in process was flawless, staff was friendly, polite and efficient. We were upgraded to suite (according to IHG Priority Club status) without any reminder from our side. Additionally, we were offered a club lounge access for 50 RMB / day (for 2 pax), which sounded... More 

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Sydney, Australia
Contributor
16 reviews 16 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago

We were met on arrival and our bags taken to reception, then to our room. We stayed in a suite, which is very spacious. The hotel has all the facilities, but you will have to arrange your own tours. All staff very helpful and they speak English. The hotel is centrally located in the city and close to restaurants. You... More 

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Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

I was here for one night only. I was impressed with the service at check-in, the breakfast buffet and the checked out process. Steady Internet connection and clean amenities makes this an excellent business hotel.

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BankHotel-Kunming, Public Relations Manager at Crowne Plaza Kunming City Centre, responded to this review

Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us. Marcom Manager More 

Boston, Massachusetts
Contributor
11 reviews 11 reviews
5 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We're in the middle of our stay right now and couldn't be happier with everything. Edison, especially, has been wonderfully helpful towards us. This is our first time in China, and we don't know a word of Chinese -- but they're making everything workout very smoothly for us. If you're coming to Kunming, stay here!

Was this review helpful? Yes
BankHotel-Kunming, Public Relations Manager at Crowne Plaza Kunming City Centre, responded to this review

Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Marcom Manager More 

Toledo, Ohio
Senior Contributor
23 reviews 23 reviews
16 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I very rarely give an excellent rating to a hotel but this is a happy exception. In this case I will even extend the rating to IHG's assistance in booking. I got assistance from their online advisor as I was trying to book multiple rooms at the hotel with different in and out dates. They worked it all out. The... More 

Was this review helpful? Yes 1
BankHotel-Kunming, Public Relations Manager at Crowne Plaza Kunming City Centre, responded to this review

Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests' needs the best way we can. If you're traveling to our area gain soon, don't hesitate to call us. Marcom Manager More 

Shanghai Region, China
1 review
4 of 5 stars Reviewed January 21, 2015

My colleagues and i, we are here for business trip. We came here because we heard they are good from our friend. Same quality facilities and better services than the Crowne Plazas than other cities. The location is in the city centre, so we have suffered the traffic jam off the hour time. But it all ok in other times.... More 

Was this review helpful? Yes
BankHotel-Kunming, Public Relations Manager at Crowne Plaza Kunming City Centre, responded to this review

Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Marcom Manager More 

1 review
5 of 5 stars Reviewed January 14, 2015

Well, great hotel i gotta say first as it is located in downtown Kunming. Even the exterior looks a bit old, but it totaly surprised us when we went inside. The bellman helped us with our luggage right after we got off the taxi. And then i have to thank the front desk receptionist Monica. The hotel was fully booked... More 

Was this review helpful? Yes
BankHotel-Kunming, Public Relations Manager at Crowne Plaza Kunming City Centre, responded to this review

Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Marcom Manager More 

Singapore
Contributor
17 reviews 17 reviews
15 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed January 7, 2015

Everything was perfect! Cassandra Xie at the front desk took the initiative to help sort out my mixed up reservations with the reservations hotline. And thereafter we took the club lounge promotion and spoiled ourselves with the excellent f&b offered there. The room was absolutely faultless too. Staff was all very hospitable and polite, from the warm greetings every time... More 

Was this review helpful? Yes 1
BankHotel-Kunming, Public Relations Manager at Crowne Plaza Kunming City Centre, responded to this review

Dear Happy Guest, Thank you for giving us a perfect rating and for recommending our hotel to other travelers. I'm sure our entire hotel staff enjoyed catering to your needs as much as you enjoyed your stay. Take care! Marcom Manager More 

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Additional Information about Crowne Plaza Kunming City Centre

Address: No.399 Qingnian Road, Panlong District, Kunming 650011, China (Formerly The Bank Hotel)
Phone Number:
Location: China > Yunnan > Kunming
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — Crowne Plaza Kunming City Centre 4.5*
Number of rooms: 297
Reservation Options:
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Also Known As:
Crowne Plaza Kunming City Centre Hotel Kunming
Bank Hotel Kunming
Hotel Style:
#4 Luxury Hotel in Kunming
#19 Best Value Hotel in Kunming

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