We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Crowne Plaza Kunming City Centre

#4 of 1,007 Hotels in Kunming
Certificate of Excellence
Hotel website
Hotel deals
No.399 Qingnian Road, Wuhua District, Kunming 650011, China (Formerly The Bank Hotel)
Special Offer
Save 10-30%
Book on
TripAdvisor
Trusted partner. We work with Tingo to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Crowne Plaza Kunming City Centre
Professional photos View all
Browse nearby
Crowne Plaza Kunming City Centre
Add Photo Write a Review

73 Reviews from our TripAdvisor Community

Rate and write a review
Roll over, then click to rate
  Click to rate
Traveler rating
    38
    22
    9
    2
    2
See reviews for
10
14
4
21
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (10)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • Any
English first
  • All months
    (73)
  • Mar-May only
    (17)
  • Jun-Aug only
    (20)
  • Sep-Nov only
    (15)
  • Dec-Feb only
    (21)
All months
London, United Kingdom
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed 1 week ago

Easy parking in the centre of the city which makes it easy to walk to all the popular shopping areas. Room was top quality as was the breakfast. I hope to stay there again - well worth the money. Took a look at the swimming pool and gym and only wished for more time there.

Was this review helpful? Yes
BankHotel-Kunming, Manager at Crowne Plaza Kunming City Centre, responded to this review

Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, We sincerely hope you will be able to experience more services,so we value your feedback. We hope you will visit us again. Sincerely, Manager More 

Seattle, Washington
Level Contributor
112 reviews
98 hotel reviews
common_n_hotel_reviews_1bd8 95 helpful votes
3 of 5 stars Reviewed June 2, 2015

The quality of the rooms are excellent, large, clean, very nice. Price is good. Restaurants close down early so not much choice for eating after 10pm. Not my favorite hotel, but a decent choice and good quality for Kunming. The breakfast buffet is good, but when we were there someone leading a large tour group kept yelling out names through... More 

Was this review helpful? Yes
BankHotel-Kunming, 经理 at Crowne Plaza Kunming City Centre, responded to this review

Dear Guest, Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our excellent guest room made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again,... More 

Toronto, Canada
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed May 28, 2015

Posting this review late but here it is nonetheless- we stayed here December 23rd until December 28th. The hotel is located in the center of the city. The staff are very friendly and will go out of their way to help you. We asked the concierge to arrange a private tour to the Stone Forest and it was excellent! The... More 

Was this review helpful? Yes
BankHotel-Kunming, Public Relations Manager at Crowne Plaza Kunming City Centre, responded to this review

Dear Guest, Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our delicious food and fitness centre made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve.... More 

Singapore, Singapore
Level Contributor
34 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 stars Reviewed May 26, 2015

very hospitality service from the front desk, and housekeeping. buffet dinner is quite delicious and various food. room is comfortable and bright, good for sleep. only the afternoon in café lounge, not efficiency service during we are in meeting. overall, it is worthy to stay.

Was this review helpful? Yes
BankHotel-Kunming, Manager at Crowne Plaza Kunming City Centre, responded to this review

Dear Guest, Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our delicious buffet and excellent guest room made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they... More 

Bhubaneswar, India
Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
4 of 5 stars Reviewed May 22, 2015

This is a very good hotel at the center of Kunming, staffs are very helpful and as the local people don't understand English they already tried to help us as interpreter breakfast is excellent, rooms are very comfortable. Normal check in time of this hotel is 2PM but they allowed us check in around 7AM, which was a great help... More 

Was this review helpful? Yes
BankHotel-Kunming, Front Office Manager at Crowne Plaza Kunming City Centre, responded to this review

Dear Guest, Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our humanized service made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again, we... More 

Geneva, Switzerland
Level Contributor
77 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 stars Reviewed April 18, 2015

I spent only one night in this hotel but I had one of the most comfortable beds I experienced China. I got upgraded to what I believe was a business suite (with living room and additional separate toilet) and it was just great. I would highly recommend this hotel.

Was this review helpful? Yes
BankHotel-Kunming, Public Relations Manager at Crowne Plaza Kunming City Centre, responded to this review

Dear Guest, Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our excellent guest room bed made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once... More 

Amman, Jordan
Level Contributor
71 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
4 of 5 stars Reviewed March 29, 2015

We stayed here for 4 nights in late March 2015 and paid about USD 116 per night for a "superior" room, including taxes, breakfast, and wireless internet. Because we are members of the IHG loyalty program, we automatically got upgraded to a Club Room. Overall, we were very satisfied with this hotel. The best aspect was its location in the... More 

Was this review helpful? Yes 3
BankHotel-Kunming, Public Relations Manager at Crowne Plaza Kunming City Centre, responded to this review

Dear Guest, Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that the excellent geographical location of our hotel made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they... More 

Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed March 26, 2015

Two nights here on business. Very smooth service, everything as it should be. I had a room with a balcony, comfortable bed, great sized room. No real down side aside from the fact that I could have been in any hotel anywhere in the world. Excellent gym and outdoor pool. This really is a first class hotel.

Was this review helpful? Yes
BankHotel-Kunming, Public Relations Manager at Crowne Plaza Kunming City Centre, responded to this review

Dear Guest, Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our guest room directory, outdoor pool and gym made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best... More 

Seoul, South Korea
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed March 26, 2015

We went to Crown plaza kunming for celebrating my mother's 70 year birthday. Hotel is located along the stream. Hotel is two blocks away from Nanping street, where you can find many shopping malls and restaurants. For my mother's birthday, hotel offered several benefits such as room upgrade, executive club lounge access, birthday cake and so on. Suite room was... More 

Was this review helpful? Yes
BankHotel-Kunming, Public Relations Manager at Crowne Plaza Kunming City Centre, responded to this review

Dear Guest, Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our service, food and beverage made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once... More 

San Francisco, California
Level Contributor
86 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed March 25, 2015

Nice hotel with friendly staff and a great location. Only major complaint is our non-smoking booking was not honored. You can't control the temperature in your room which is also a problem. The gym is fantastic and the Chinese restaurant was excellent.

Was this review helpful? Yes
BankHotel-Kunming, Public Relations Manager at Crowne Plaza Kunming City Centre, responded to this review

Dear Guest, Thank you for taking the time to share your valuable feedback with us. We are delighted to know that you enjoyed your stay with us and that our Camellia Chinese Restaurant made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve. Once again,... More 

Questions? Get answers from hotel staff and past guests. Ask a question

143 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (50)
Viewed
Room/suite (11)
Viewed
Hotel & grounds (1)
Viewed
View from room (6)
Viewed
Dining (10)
Viewed
Pool/beach area (1)
Viewed
Bathroom (2)
Viewed
Business center/function rooms (1)
Viewed
Other (18)

Management photos: Courtesy of the property manager

Viewed
All management photos (93)
Viewed
Hotel & grounds (13)
Viewed
Room/suite (25)
Viewed
Business center/function rooms (5)
Viewed
Bathroom (3)
Viewed
Dining (12)
Viewed
Pool/beach area (1)
Viewed
Other (34)
Check In Check Out
Prices are for 1 room, 2 adults
Show Prices
Hotels you might also like...
Questions? Get answers from hotel staff and past guests. Ask a question

Amenities

Enter dates for best prices
Check In Check In Check Out Check Out
Prices are for 1 room, 2 adults
Price Your Stay