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Crowne Plaza Kunming City Centre

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No.399 Qingnian Road, Panlong District, Kunming 650011, China (Formerly The Bank Hotel)
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Crowne Plaza Kunming City Centre
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Crowne Plaza Kunming City Centre
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61 reviews from our community

Traveler rating
    32
    17
    8
    2
    2
See reviews for
7
12
4
16
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

Two nights here on business. Very smooth service, everything as it should be. I had a room with a balcony, comfortable bed, great sized room. No real down side aside from the fact that I could have been in any hotel anywhere in the world. Excellent gym and outdoor pool. This really is a first class hotel.

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Seoul, South Korea
Contributor
11 reviews 11 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

We went to Crown plaza kunming for celebrating my mother's 70 year birthday. Hotel is located along the stream. Hotel is two blocks away from Nanping street, where you can find many shopping malls and restaurants. For my mother's birthday, hotel offered several benefits such as room upgrade, executive club lounge access, birthday cake and so on. Suite room was... More 

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San Francisco, California
Senior Contributor
28 reviews 28 reviews
14 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Nice hotel with friendly staff and a great location. Only major complaint is our non-smoking booking was not honored. You can't control the temperature in your room which is also a problem. The gym is fantastic and the Chinese restaurant was excellent.

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Brussels, Belgium
Top Contributor
71 reviews 71 reviews
13 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

I believe this hotel has been up and running for a year and it shows in a good way. The room I had is probably the best one I've ever had in this category. It was quite big, decorated with taste (trendy without being getting on your nerves) and well designed. Bathroom was quite spacious and also well equipped and... More 

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Atlanta, Georgia
2 reviews
5 of 5 stars Reviewed 1 week ago via mobile

Ok. This is my first review ever. But I felt compelled to write one. I am a 38 yr old American businessman who has stayed in hundreds of hotels. This is in the top 10% in every category. The staff was amazing. A few small issues but all resolved to satisfaction.m I would recommend upgrading to a club room. I... More 

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New York City, New York
Contributor
17 reviews 17 reviews
17 hotel reviews
24 helpful votes 24 helpful votes
3 of 5 stars Reviewed 1 week ago

Spent 3 nights here while in Kunming on business. I was encouraged that this was a major Western brand and hoped I'd be able to enjoy some of the amenities I was used to. I was wrong. First, guests have absolutely no control over the temperature in their room...which was REALLY hot, even in early March. Other guests have mentioned... More 

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Shanghai, China
Reviewer
3 reviews 3 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 2 weeks ago via mobile

I booked a club room directly through IHG. Considering this hotel is in relatively remote Kunming, its a great property with great staff in stark contrast to my stay at another IHG property in Jiuzhaigou (see my review of the Intercon Jiuzhaigou).The room was very clean and the hotel is well maintained. Breakfast was a real treat. I enjoyed an... More 

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BankHotel-Kunming, Public Relations Manager at Crowne Plaza Kunming City Centre, responded to this review

Dear Traveler. Thank you for your review and for choosing our hotel. I'm happy that you enjoyed your stay and I'm looking forward to having you again as a guest in our hotel. Marcom Manager More 

Contributor
19 reviews 19 reviews
19 hotel reviews
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is simple hotel with good rooms and good food. There is nothing breath taking about this hotel, yet, it has everything that a Crown Plaza should have. Very good service, professional staff, a very interesting and able CHEF, strangely an American, who makes certain the guests are provided with really superb food buffets, all three meals. I really enjoyed... More 

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Singapore, Singapore
1 review
2 of 5 stars Reviewed 4 weeks ago

Crowne Plaza Kunming definitely does not lived to its branding. Horrible experience started from the moment we get off from the cab... 1) No porter in sight to help with luggages. 2) Front desk personnel (the lady who serve us) unattentive and doesn't seem to know club room offerings well. I have booked rooms on club floor and was told... More 

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Shenzhen, China
Top Contributor
61 reviews 61 reviews
43 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Took us less, than 30 minutes and ~70 RMB to get here from KMG airport. Check-in process was flawless, staff was friendly, polite and efficient. We were upgraded to suite (according to IHG Priority Club status) without any reminder from our side. Additionally, we were offered a club lounge access for 50 RMB / day (for 2 pax), which sounded... More 

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