Finding such a clean hotel at a relatively modest price is a real find . As previous reviewers have stated , it is very well located , making it an excellent choice when you stay in Xian . The staff are doing their best to accomodate even if not all speak English . Its location off the main street is... more

This hotel is in an excellent location, close to the Drum Tower, Muslim quarter for the night markets, supermarkets and plenty of restaurants. The room was clean, everything worked and the bed was acceptable if a little firm. The attached eatery was OK (just) for breakfast but for dinner there were plenty of better nearby restaurants. As we travelled independently,... more

The airport bus stops just around the corner so that although we arrived late there was no problem getting to the hotel. Our room was spacious and clean and the staff were friendly. Breakfast was good, only slightly spoiled by the usual western tourists piling their plates as high as possible. The hotel organised a driver to take us to... more

We stayed at the Citadines for 2 nights in Xi'an. Chose this apt/hotel based on the reviews on Tripadvisor. We had a great experience at Oakwood (another Apt/hotel we found on Tripadvisor), so we gave Citadines a try. For the price we paid, the room is clean and spacious. However, their water system must be dated, because there is no... more

We stayed at Citadines in September in order to visit the Terracotta Warriors. Our 3 night visit was very comfortable with everything and more than we needed. The quiet location was very welcome as I was unwell during our stay- NOT the hotel's fault I hasten to say. Although quiet all the local attractions where very close by. The staff... more

We stayed three nights at the Citadines as part of a trip round China. We arrived early in the morning off an overnight train and appreciated being allowed to check in immediately (around 9am, rather than the stated 2pm) at no extra cost. (If you've ever staggered off an overnight train rather dazed, you'll understand why this is handy!) The... more

After reading many of the reviews, I wasn't sure about this hotel. But for our family of four (9yo, 7yo) it was just right and definitely a good value hotel. We booked through Agoda. This is not a luxury 5 star hotel. I'd say maybe about 3.5 stars so set your expectation appropriately. We stayed in a one bedroom room... more

I've read a lot of negativity lately here about this hotel but our (admittedly 1 night)experience was excellent - the staff were polite and helpful ... the room was clean and well appointed (love the fetaure allowing the LCD TV to be slid sideways from living room are into the bedroom!). Hotel location is perfect ( esp. if you're arriving... more

We had a difficult time checking in. They don't speak English well. But they requested my charge card and promptly charged 2 night room fee + extra $$. They made me sign the charge slip. I said that not the correct amount. They said they will give me a credit when I check out. Checking out , They handed me... more