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All 2,024 Xi'an hotels

Shangri-La Hotel

4.5 of 5 Hotel   |   No.38B Keji Road, Yanta District, Xi'an 710075, China
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Ranked #4 of 2,024 hotels in Xi'an
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 4 weeks ago
itaewon-mickey Seoul, South Korea
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903 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
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There are newer reviews for Shangri-La Hotel
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Seoul, South Korea
Top Contributor
68 reviews 68 reviews
11 hotel reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed for 5 nights recently. Service (5 star hotel) was great. WiFi service is phenomenal. Most hotels that I've stayed at, separate wifi service in the rooms from the public spaces. You're also required to log in constantly. No such problems here. Wifi signals are available thru out the hotel, without constantly losing signal and login problems. Breakfast buffet is... More

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Nagoya, Japan
2 reviews
5 of 5 stars Reviewed 4 weeks ago

Again, i feel sad to leave the hotel when my business trip has to finally come to an end. Many wonderful people that i will truly miss, in particular Yoyo~ Shangri-la Xian really care for their guests!

Review collected in partnership with shangri-la.com

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Virginia Beach, Virginia
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Lovely hotel, impressive ambiance, helpful staff. From entry way to room the impression is five star. Staff await guests in lobby to answer all questions and provide necessary directions. Three restaurants from which to select and the offerings are delicious. Many families with small children in the western restaurant which makes it loud dining experience. The bar area has fantastic... More

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Orlando, Florida
Senior Contributor
21 reviews 21 reviews
13 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed June 22, 2014

We stayed here two nights as part of a sightseeing tour. The hotel is very comfortable, with good service and a lavish breakfast buffet. The crowded swimming pool is shared with a local health club, and set up strictly for lap swimming, not for a quiet dip after a day touring. Swimming caps are required, and supplied at no charge.... More

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Xi'an, China
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed June 20, 2014

1st time I looked another way when I arrived at the airport and the taxi arrangement made by Shangri-la was not there to pick me up; my flight was delayed, and no one is to be blamed. It is frustrating that it happened the 2nd time. My flight details were emailed to the hotel 2 days before my flight. I... More

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DMMSLXN, Manager at Shangri-La Hotel, responded to this review

Dear LAU_KM, thank you very much for staying at Shangri-La Hotel, Xian and sharing your feedback with us. We feel disappointed about your unpleasant experience on taxi service. The case has been shared with our front office manager and related training will be conducted to improve our service. We'll also check on the issue and make some improvements. If you... More

Singapore, Singapore
Top Contributor
77 reviews 77 reviews
34 hotel reviews
54 helpful votes 54 helpful votes
3 of 5 stars Reviewed June 20, 2014

Far. Yes. Literally. Although good to get away from the madness that is Xian, the biggest drawback of this hotel for us was its distance from all things touristy. It was at least a 30 minute bus trip (on a packed bus) to get to the areas of the Giant Wild Goose Pagoda and Bell and Drum Towers. From what... More

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New Delhi, India
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 19, 2014

A really top run hotel. Pleasure to stay there and endorse the quality of the staff and folks that run this place. The choice of the buffet at the breakfast, the quality of the Guest Relations team, Housekeeping, Front Desk.. all was just as how it should be. Professional and yet personal in a nice way!

Review collected in partnership with shangri-la.com

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Clive, Iowa
1 review
5 of 5 stars Reviewed June 18, 2014

We stayed here after 8 days in Beijing. The service and the hotel were excellent and the tour that we took through the hotel was wonderful. We used the spa, the fitness center, the Cafe and the Horizon Lounge, we can not recommend this place enough, it was a fantastic addition to our trip!

Review collected in partnership with shangri-la.com

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Luxembourg City, Luxembourg
Top Contributor
159 reviews 159 reviews
50 hotel reviews
89 helpful votes 89 helpful votes
5 of 5 stars Reviewed June 11, 2014 via mobile

Very kind welcome, efficient check-in. Concierge extremely helpful for organising car, visit, etc. rooms are very well equipped and well maintained, big king bed and reasonably priced. Breakfast is a discovery and very good! Just pay attention, it is difficult to get a taxi ...so better organise a car with driver from the concierge. Distances are important.

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4 reviews 4 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 10, 2014

Excellent hotel property. Every amenity one could want. Would stay again if in this part of the world. Ease of checking in and out. Friendly service. Rooms large, beds luxurious. Bathrooms grand!!!!!!

Review collected in partnership with shangri-la.com

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Additional Information about Shangri-La Hotel

Address: No.38B Keji Road, Yanta District, Xi'an 710075, China
Location: China > Shaanxi > Xi'an
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Shangri-La Hotel 4.5*
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Also Known As:
Shangri La Hotel Xian
Shangri La Hotel Xi An
Shangri-La Hotel China/Shaanxi

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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#2 Romantic Hotel in Xi'an #3 Luxury Hotel in Xi'an #3 Family Hotel in Xi'an #3 Spa Hotel in Xi'an #5 Business Hotel in Xi'an #89 Best Value Hotel in Xi'an
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