The Shanri-La in Xi'an is truely a gem! Everything is coated with sheer luxury and makes the stay quite pleasant. Xi'an as a city itself was ridiculously polluted and impossible to venture out without seriously injuring your lungs.. So you end up being indoors pretty much most of the time.. And thankfully, Shangr-La has so much to offer that you... More

This is what a five star hotel is all about, it manages spectactular and cosy, great views from 14th floor, super breakfast and spa. Nice garden area, very relaxed atmosphere makes this hotel extra special Only drawback location not quiet as good as the Westin which is adjacent the Pagoda area, however this is bit of a tourist trap. Next... More

Let's be realistic...staying at a Shangri-La comes with high expectations. Most travelers that 'decide' to spend more money to stay at a Shangri-La also expect larger rooms, comfortable amenities, and Shangri-La's amazing (and free) breakfast buffet. However, when you get a discount deal the experience can be 'exceptional'! That is what happened to us at the Shangri-La Xi'an. Surprisingly, we... More

XiÁn is a fascinating city with it's amazing history and culture going back thousands of years. To see and experience the range of ancient buildings and artifacts and to hear the music of a bygone era needs several days at least. The one day visit is just a tease. The city is undergoing a transformation and part of this is... More

I can understand why this hotel is one of the best in Xian however I worry the staff are not trying hard enough any more. The room was nice, good bathroom, comfy bed. he gym is very good with a good selection of machines and kit. the breakfast is good or you can help yourself to coffee and fruit by... More

I was there in Xian again for a business trip and this time i choose Shangri-la over Sheraton . Here is major feedback 1. Good Hotel, 45 mins from Airport , rapid Check in and Very friendly reception staff which can speak kind of OK English. 2. Rooms are good, with abundant space , Electronic Locker and good neat spacious... More

Great hotel...can't control room temp in winter which is very frustrating. Room was about 24c. Gym was nice and spacious. Well located for work. Nice breakfast. Room was clean. Front desk staff was helpful and friendly.

I stayed for two nights on business and was delighted with the hotel. The rooms are large and very well appointed and all the extras are of a very high quality - toiletries, tea and coffee, fresh fruits etc. I ate at the Thai restaurant one evening which was delicious, and the breakfast choice was exceptional. The staff were friendly... More

We travelled in China this August. This is our first stay. We enjoyed our stay here. The food is very good and the room is so clean. The staff are friendly and helpful. The room was new, spacious and clean, and the gym was huge and fabulous.