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Shangri-La Hotel

#5 of 2,187 Hotels in Xi'an
Certificate of Excellence
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No.38B Keji Road, Yanta District, Xi'an 710075, China
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1 room 1 adult
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1,059 Reviews from our TripAdvisor Community

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Seoul, South Korea
1 review
5 of 5 stars Reviewed 2 weeks ago

While staying Shangri-La Hotel, I was very comfortable. The food in restaurant was really good and tasty. The staffs were all very kind and ready to deliver great service. This trip was my fifth staying. Every time I visit, I was very satisfied.

Review collected in partnership with shangri-la.com

Helpful?
Thank jinchoolp
Shanghai Region, China
Level Contributor
33 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Nicer Chinese business hotel, with a breakfast buffet and a bar as well as room service. Free wifi internet access (limited in China), clean, safe and convenient walk to restaurants, traditional and western fast food.

Helpful?
Thank Jeff S
Xi'an, China
Level Contributor
72 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 stars Reviewed December 25, 2015 via mobile

Had lunch here on Christmas Eve. So disappointed. The cantonese food menu is becoming smaller and food quality drops. 80% of the dishes that day we ordered are off from color to taste. The best one is the dessert.

Helpful?
Thank Cynthia W
Eindhoven, The Netherlands
Level Contributor
68 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 stars Reviewed December 22, 2015 via mobile

As I've visited this hotel now on a number of occasions I've always wondered if the stay could exceed one of the last stay, as I've come to experience, the hotel management and staff make the extra effort to make my stay as comfortable as possible. Management are always greeting with a smile, it doesn't matter what time of the... More 

Helpful?
Thank Irfy A
Level Contributor
37 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 stars Reviewed December 16, 2015 via mobile

Nice and clean hotel with lots of shopping around. You can go around for a good walk on either sides to get a grasp of hustling and bustling life of an average Chinese. A big Tea export building in front of hotel and nearby mall are good for shopping.

Helpful?
Thank RATHNA KUMAR Y
Vught
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed December 7, 2015

This is a high class facility with all that this entails including a covered 25 mtr pool and a professional fitness. Highly recommendable for a business visit. For tourism a hotel closer to the old city center might be considered - but you miss one of the best hotels in Xi An

Helpful?
1 Thank Scorneli
Level Contributor
7 reviews
4 of 5 stars Reviewed December 2, 2015 via mobile

It was a nice stay, not to mention the fast service our group got checked in in 5min which is really well planned. The gym is perfect and the swimming pool was clean. One thing i didn't like is the view of the demolished building really awful view.

Helpful?
Thank Faisal M
Brisbane, Australia
Level Contributor
840 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 432 helpful votes
5 of 5 stars Reviewed December 2, 2015

We loved this hotel and the way we were greeted by spectacular view of Xian through our hotel room’s floor-to-ceiling window. staying at Shangri-La Hotel, Xian, simply elevated our experience of visiting this beautiful city.

Helpful?
Thank Bruce H
Chicago, Illinois
Level Contributor
240 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
5 of 5 stars Reviewed November 30, 2015

Rooms were lovely as were the amenities. Buffet breakfast was excellent. We usually like to stay in a location where the is a lot to do, and we can get around town easily. That was not the case here, but I think that may be more a function of Xi'an than the hotel, as we didn't find the city itself... More 

Helpful?
Thank metaligenics
Amsterdam, New York
Level Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed November 30, 2015

This is a top of the line hotel, from the door service to the towels. Everything has been thought of for your comfort here. As soon as you walk in your breath is taking away from the beauty and elegance that is before you. The staff is great and helpful beyond normal service. A few stand out employees are Chia,... More 

Helpful?
Thank Chris P
Questions? Get answers from hotel staff and past guests. Ask a question

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