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All 2,042 Xi'an hotels

Shangri-La Hotel

4.5 of 5 Hotel   |   No.38B Keji Road, Yanta District, Xi'an 710075, China
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Ranked #4 of 2,042 hotels in Xi'an
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 3 days ago
SeaLaVie_63 Bermuda
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908 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Spanish first
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English first
Senior Contributor
42 reviews 42 reviews
9 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 3 days ago NEW

We stayed on the Horizon floor, the lounge was a great place to grab a bite and relax. The staff were very helpful with reservations etc. Make the effort to go downstairs for breakfast with many many choices. Room service was a treat after a long day with something for everyone. Near a mall in case you've forgotten anything.

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Tirgu Mures, Romania
Top Contributor
91 reviews 91 reviews
64 hotel reviews
94 helpful votes 94 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed 5 nights at this hotel. It is a bit smaller than other Shangri-Las. Nice lobby, nice room with big bathroom. Not very nice views from our room, only some unsightly tall blocks. Great food, both at the Thai restaurant and the Chinese one. Nice gym, great massage at Chi, the spa. Few of the staff spoke English, only those... More

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Beijing, China
Senior Reviewer
7 reviews 7 reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed 2 weeks ago

We were greeted by staff of shangri la at the airport at late night. The driver who picked us up is polite and provided us with a lot of useful travel information (I have to say that he knows much more about Xian than the reception or the concierge in the hotel). He told us the history of Xian and... More

Was this review helpful? Yes 1
Sarasota, Florida
2 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

I have been impressed with the shangri-la chain and the xian hotel is up to their high standards. Food, service, room quality, and staff are all excellent. I highly recommend it, especially for what I feel are reasonable room rates compared to american hotels.

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Pittsburgh, PA
Senior Contributor
39 reviews 39 reviews
19 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 4 weeks ago

The exterior of the Shangri-La Xian is strikingly modern with lovely grounds in the rear. It is in the new section of Xian, but not far by car from the walls of the city. The staff was very friendly and helpful. Our Horizon Deluxe room furnished with traditional furniture on the 18th floor was a nice size with a good... More

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Celt in England
Top Contributor
50 reviews 50 reviews
22 hotel reviews
90 helpful votes 90 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Really lovely hotel. I can't fault it. The rooms were huge, comfortable & well equipped and spotlessly clean. Staff we're very helpful and the bar and restaurant were lovely, too. It all made for a very pleasant stay in a fascinating city. The location is fine, too- fairly central and certainly an easy taxi ride from the main city sights.

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Senior Contributor
21 reviews 21 reviews
16 hotel reviews
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 4 weeks ago

Walking into the Shangri-la Xi’an you are welcomed as one of the family. The service and engagement was first class. I would not say that the rooms are large, just more adequate for the price that you pay; we had a Horizon Deluxe room with all the extras. In hindsight, the Horizon Club was not worth the additional dollars for... More

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DMMSLXN, Owner at Shangri-La Hotel, responded to this review

Dear MontagueMelbourne, thank you very much for choosing Shangri-La Hotel, Xian and sharing your feedback with us. I'm disappointed to read your experience with us. Your comments have been shared with relevant department heads and we'll try to improve on the issue. Thanks again for your valuable sharing and we look forward to exceeding your expectations during your next stay... More

Sao Paulo, SP
Top Contributor
166 reviews 166 reviews
75 hotel reviews
87 helpful votes 87 helpful votes
5 of 5 stars Reviewed 5 weeks ago

Accommodation in Shangri-la Hotels are a guarantee of comfort, warmth and superb service! Last June we stayed for 2 nights as part of our Asia Journey. The decor is too traditional but the room is large, good quality amenities and a huge king bed. The internet in our room did not have a good quality but it worked. The spa... More

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Toyama city
3 reviews 3 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed July 21, 2014

Last November I stayed two night. This hotel is clean and luxury very much. This hotel is close to good shopping area and restraunt area. I had buffet breakfast and lunch. Especialy lunch was excelent. Menu was wide selection. Meals was very delicious.

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Seattle, Washington
12 reviews 12 reviews
8 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed July 20, 2014

I had to get used to the fact that there was still smoking everywhere, and our stay was a government related event, so some of the backroom dealings with deposits and such were a little odd, but I will focus on the stay. We were Horizon Club level and it was a lovely room, with a nice view - well... More

Was this review helpful? Yes 1
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Additional Information about Shangri-La Hotel

Address: No.38B Keji Road, Yanta District, Xi'an 710075, China
Location: China > Shaanxi > Xi'an
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Shangri-La Hotel 4.5*
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Also Known As:
Shangri La Hotel Xian
Shangri La Hotel Xi An
Shangri-La Hotel China/Shaanxi

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#1 Romantic Hotel in Xi'an #2 Spa Hotel in Xi'an #3 Luxury Hotel in Xi'an #4 Family Hotel in Xi'an #5 Business Hotel in Xi'an #85 Best Value Hotel in Xi'an
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