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All 2,042 Xi'an hotels

Shangri-La Hotel

4.5 of 5 Hotel   |   No.38B Keji Road, Yanta District, Xi'an 710075, China
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Ranked #6 of 2,042 Hotels in Xi'an
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 1 week ago
stampwife USA
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914 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
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  • English first
  • French first
  • German first
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English first
Senior Contributor
47 reviews 47 reviews
31 hotel reviews
31 helpful votes 31 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We stayed at the Shangri-La for 4 nights around the time of the Autumn Festival. The room was large,clean, and very nicely decorated and the bed was very comfortable. The bathroom had both a shower and a tub, and the shower was most welcome after a 24 trip from the States- good water pressure, lots of hot water easily controlled.... More

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Sunfish Lake, Minnesota
Senior Contributor
25 reviews 25 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We stayed Sept 4-8 in a deluxe suite on 12th floor. The room was large with a dining area, a large bathroom with walk in shower for two, a large bedroom, living room, and a 1/2 bath. There were floor to ceiling windows in the living room and bedroom. The layout of the room was excellent for us. The room... More

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Jilin, China
2 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 2 weeks ago

My long weekend at the Shangri-la was meant to be a short break in my five week job lecturing at a nearby university. The hotel is excellent, the staff are helpful and the room was lovely. I was upgraded to a Horizon deluxe with a street view. I wanted garden view, but the garden is tiny and would not really... More

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DMMSLXN, Manager at Shangri-La Hotel, responded to this review

Dear Prof Z, thank you very much for staying at Shangri-La Hotel, Xian and sharing your feedback here with us. We're so pleased that you had a pleasant stay in the hotel and enjoyed the service. Thanks again for your valuable sharing and we look forward to welcoming you again in the future. More

Senior Contributor
24 reviews 24 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I recently stayed at this hotel for a company meeting in early August. The Good: 1) Conference facilities are impressive with large ballrooms that can accommodate big groups + 800 people 2) Hotel rooms are typical Shangri-La with large bathrooms and comfortable beds 3) Service at the Horizon club was very good, I forgot my phone charger and they found... More

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Senior Contributor
47 reviews 47 reviews
10 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed on the Horizon floor, the lounge was a great place to grab a bite and relax. The staff were very helpful with reservations etc. Make the effort to go downstairs for breakfast with many many choices. Room service was a treat after a long day with something for everyone. Near a mall in case you've forgotten anything.

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Tirgu Mures, Romania
Top Contributor
95 reviews 95 reviews
68 hotel reviews
99 helpful votes 99 helpful votes
4 of 5 stars Reviewed 4 weeks ago

Stayed 5 nights at this hotel. It is a bit smaller than other Shangri-Las. Nice lobby, nice room with big bathroom. Not very nice views from our room, only some unsightly tall blocks. Great food, both at the Thai restaurant and the Chinese one. Nice gym, great massage at Chi, the spa. Few of the staff spoke English, only those... More

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Beijing, China
Senior Reviewer
9 reviews 9 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed August 10, 2014

We were greeted by staff of shangri la at the airport at late night. The driver who picked us up is polite and provided us with a lot of useful travel information (I have to say that he knows much more about Xian than the reception or the concierge in the hotel). He told us the history of Xian and... More

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Sarasota, Florida
2 reviews
5 of 5 stars Reviewed August 8, 2014 via mobile

I have been impressed with the shangri-la chain and the xian hotel is up to their high standards. Food, service, room quality, and staff are all excellent. I highly recommend it, especially for what I feel are reasonable room rates compared to american hotels.

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Pittsburgh, PA
Senior Contributor
39 reviews 39 reviews
19 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed July 29, 2014

The exterior of the Shangri-La Xian is strikingly modern with lovely grounds in the rear. It is in the new section of Xian, but not far by car from the walls of the city. The staff was very friendly and helpful. Our Horizon Deluxe room furnished with traditional furniture on the 18th floor was a nice size with a good... More

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Celt in England
Top Contributor
50 reviews 50 reviews
22 hotel reviews
91 helpful votes 91 helpful votes
5 of 5 stars Reviewed July 28, 2014

Really lovely hotel. I can't fault it. The rooms were huge, comfortable & well equipped and spotlessly clean. Staff we're very helpful and the bar and restaurant were lovely, too. It all made for a very pleasant stay in a fascinating city. The location is fine, too- fairly central and certainly an easy taxi ride from the main city sights.

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Additional Information about Shangri-La Hotel

Address: No.38B Keji Road, Yanta District, Xi'an 710075, China
Location: China > Shaanxi > Xi'an
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Shangri-La Hotel 4.5*
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Also Known As:
Shangri La Hotel Xian
Shangri La Hotel Xi An
Shangri-La Hotel China/Shaanxi

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