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Shangri-La Hotel

#6 of 2,170 Hotels in Xi'an
Certificate of Excellence
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No.38B Keji Road, Yanta District, Xi'an 710075, China
Best prices for: 1 room 1 guest
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986 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (52)
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  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
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Maidenhead, United Kingdom
Contributor
15 reviews 15 reviews
15 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

We stayed at this hotel as part of a tour of China. The hotel lived up to the claims of being a five star international hotel admirably - it was as good as any hotel anywhere. As ever at these hotels we were particularly impressed by the helpfulness and courtesy of the staff. The room was spacious and airy -... More 

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Windsor and Maidenhead, United Kingdom
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Shared the hotel with visiting Indian prime minister Modi so very security aware for the night before and day of his visit. Lovely hotel but fair amount of it out of bounds on day of visit and 200+ additional Indian and Chinese security made breakfast impossible. There for 3 nights and very much enjoyed the 'normal' night where it was... More 

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Nerang
Reviewer
4 reviews 4 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago

From the warm welcome by a delightful Chia Kim on arrival in the fantastic floral pandas display in the impressive lobby, to the equally warm and smiling help with luggage, taxis on departure from Concierge Mike, a stay here is a truly restorative experience. My short sojourn coincided with a visit from the Indian Prime Minister and Chinese President who... More 

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Top Contributor
107 reviews 107 reviews
81 hotel reviews
68 helpful votes 68 helpful votes
5 of 5 stars Reviewed 1 week ago

Best 5 star hotel in Gaoxin by far , I come here often to relax and am always welcomed by very warm and highly professional service. The lobby is wonderful and all the guests always look very happy and comfortable , the food and beverage is excellent , and overall it is clear that the management is very strong and... More 

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Izmir, Turkey
Senior Contributor
27 reviews 27 reviews
12 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed 1 week ago

It is a pretty hotel with really helpful staff.Everybody comes to Xian for terracotta warriors so it is really goodBut we do not enjoy Thai restoran,food was so bad .I have an idea that in a foreign country never try an ethnic restoran different from this country!

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Los Angeles, California
Senior Contributor
47 reviews 47 reviews
13 hotel reviews
45 helpful votes 45 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The personnel consistently greets you with a smile from check-in, to returning from a tour. The rooms are beautifully appointed and the very spacious. There is a clock/time piece in each room of your individual room, including the bathroom. The only issue was the bar/lounge. There is not professional bartender and the drinks are not prepared correctly. Ordered a Singapore... More 

Review collected in partnership with shangri-la.com

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Copenhagen, Denmark
1 review
5 of 5 stars Reviewed 2 weeks ago

I would highly recommend this hotel. Everything works perfectly. From arrival to departure. Very good service at the reception, lovely and spacious rooms , good restaurant with a huge selection, lovely amenities such as a swimming pool and a spa. You will not regret your stay here.

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hvidovre, Danmark
Reviewer
4 reviews 4 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Stayed the weekend at Shangri La Xian. Very nice hotel. Friendly staff, very good food and nice big rooms. Great lobby bar . Everybody was very helpful and made the stay very enjoyable. wish I can come back one day

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Koege, Denmark
1 review
5 of 5 stars Reviewed 2 weeks ago

i felt very welcome, staying at Shangri-La Xi'an. the staff were always ahead of your needs, and made everything happen with a smile. in room wi-fi worked fine, and the room was very well equipped, with a nice view over Xi'an.

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Brisbane, Australia
1 review
5 of 5 stars Reviewed 3 weeks ago

Go there The aroma and the pleasantness will stay with you long after you have departed. The warm arrival, the attentiveness during my stay together with the warm goodbye tempered with a return invitation was incredible Please experience this gorgeous place you will never regret it

Review collected in partnership with shangri-la.com

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