We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 1,990 Xi'an hotels

Shangri-La Hotel

4.5 of 5 Hotel   |   No.38B Keji Road, Yanta District, Xi'an 710075, China
Hotel website
Hotel deals
Hotel amenities
Special Offer
Weekend Package
Save Saved
You added Shangri-La Hotel to your Saves list
Shangri-La Hotel
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
You must enter dates to see the best prices.
92%
Ranked #4 of 1,990 hotels in Xi'an
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
napoli96 Pittsburgh, PA
  • Overview
  • Reviews (903)
  • Similar Hotels
  • Photos (89)
  • Amenities
  • Q&A
  • Room tips (36)
  • Location
  • More
Write a Review

903 people have reviewed this hotel

Traveler rating
    429
    403
    59
    7
    5
See reviews for
59
101
15
95
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Spanish first
  • Any
English first
Pittsburgh, PA
Senior Contributor
39 reviews 39 reviews
19 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed yesterday NEW

The exterior of the Shangri-La Xian is strikingly modern with lovely grounds in the rear. It is in the new section of Xian, but not far by car from the walls of the city. The staff was very friendly and helpful. Our Horizon Deluxe room furnished with traditional furniture on the 18th floor was a nice size with a good... More

Was this review helpful? Yes
Celt in England
Top Contributor
50 reviews 50 reviews
22 hotel reviews
79 helpful votes 79 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Really lovely hotel. I can't fault it. The rooms were huge, comfortable & well equipped and spotlessly clean. Staff we're very helpful and the bar and restaurant were lovely, too. It all made for a very pleasant stay in a fascinating city. The location is fine, too- fairly central and certainly an easy taxi ride from the main city sights.

Was this review helpful? Yes
Melbourne
Contributor
20 reviews 20 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Walking into the Shangri-la Xi’an you are welcomed as one of the family. The service and engagement was first class. I would not say that the rooms are large, just more adequate for the price that you pay; we had a Horizon Deluxe room with all the extras. In hindsight, the Horizon Club was not worth the additional dollars for... More

Was this review helpful? Yes 1
DMMSLXN, Owner at Shangri-La Hotel, responded to this review

Dear MontagueMelbourne, thank you very much for choosing Shangri-La Hotel, Xian and sharing your feedback with us. I'm disappointed to read your experience with us. Your comments have been shared with relevant department heads and we'll try to improve on the issue. Thanks again for your valuable sharing and we look forward to exceeding your expectations during your next stay... More

Sao Paulo, SP
Top Contributor
166 reviews 166 reviews
75 hotel reviews
81 helpful votes 81 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Accommodation in Shangri-la Hotels are a guarantee of comfort, warmth and superb service! Last June we stayed for 2 nights as part of our Asia Journey. The decor is too traditional but the room is large, good quality amenities and a huge king bed. The internet in our room did not have a good quality but it worked. The spa... More

Was this review helpful? Yes
Toyama city
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Last November I stayed two night. This hotel is clean and luxury very much. This hotel is close to good shopping area and restraunt area. I had buffet breakfast and lunch. Especialy lunch was excelent. Menu was wide selection. Meals was very delicious.

Was this review helpful? Yes
Seattle, Washington
Contributor
12 reviews 12 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

I had to get used to the fact that there was still smoking everywhere, and our stay was a government related event, so some of the backroom dealings with deposits and such were a little odd, but I will focus on the stay. We were Horizon Club level and it was a lovely room, with a nice view - well... More

Was this review helpful? Yes 1
A TripAdvisor Member
4 of 5 stars Reviewed 1 week ago

Stayed here for two nights in July for leisure. It was a beautiful, clean and wonderful hotel located in the outskirts of the city center. The pool was unoccupied and well maintained. Sauna and other locker room facilities made my visit even more special. Although some adjustments were needed for our reservation, a front desk lady named Fophia Fan generously... More

Was this review helpful? Yes
Glasgow
Top Contributor
77 reviews 77 reviews
38 hotel reviews
84 helpful votes 84 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is centrally located in Xi'an and is close to a good shopping area and not far from tourist attractions. Shangri-La hotels are sometimes incredible and sometimes not quite 5 star. This is one of the not quite 5 star hotels but it's still a very nice place to stay. The room was not as good as many SL... More

Was this review helpful? Yes
Atlanta, Georgia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I had to travel to Xi'an with some regularity at my last company, and I've spent the better part of 6 weeks in this hotel on two different trips. This hotel made the duration of my stay much less arduous. They have a top scale gym with an incredibly Olympic swimming pool with baffles in the side of the pool... More

Was this review helpful? Yes 3
London, UK
Reviewer
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Only stayed 2 nights but enjoyed our stay. Stayed in Horizon room and lounge had good food selection. Location ok for us as we were only there 2 nights and were picked up and dropped off back at hotel by private guide but I can understand comments about location if you were doing sights independently as it is not in... More

Was this review helpful? Yes
Owners: What's your side of the story?
If you own or manage Shangri-La Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing
Hotels you might also like...
Check In Check Out
Price Your Stay

Been to Shangri-La Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Shangri-La Hotel

Address: No.38B Keji Road, Yanta District, Xi'an 710075, China
Location: China > Shaanxi > Xi'an
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Shangri-La Hotel 4.5*
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Shangri-La Hotels and Resorts, Travelocity, Orbitz, Tingo, Prestigia, BookingOdigeoWL, Otel, Agoda, Ctrip DaoDao and Venere so you can book your Shangri-La Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Shangri La Hotel Xian
Shangri La Hotel Xi An
Shangri-La Hotel China/Shaanxi

89 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (73)
Viewed
Dining (7)
Viewed
View from room (1)
Viewed
Hotel & grounds (6)
Viewed
Room/suite (14)
Viewed
Bathroom (8)
Viewed
Other (37)

Management photos: Courtesy of the property manager

Viewed
All management photos (17)
Viewed
Pool/beach area (1)
Viewed
Dining (5)
Viewed
Room/suite (3)
Viewed
Hotel & grounds (1)
Viewed
Other (7)

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#2 Romantic Hotel in Xi'an #3 Luxury Hotel in Xi'an #3 Family Hotel in Xi'an #3 Spa Hotel in Xi'an #5 Business Hotel in Xi'an #88 Best Value Hotel in Xi'an
Hotel Class
Number of rooms
395

Questions & Answers

Enter your question for this accommodation's staff to answer. Other travelers may answer as well.
    Posting guidelines

    See which rooms travelers prefer