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All 1,990 Xi'an hotels

Shangri-La Hotel

4.5 of 5 Hotel   |   No.38B Keji Road, Yanta District, Xi'an 710075, China
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Ranked #4 of 1,990 hotels in Xi'an
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed yesterday
napoli96 Pittsburgh, PA
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903 people have reviewed this hotel

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (36)
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English first
Pittsburgh, PA
Senior Contributor
39 reviews 39 reviews
19 hotel reviews
18 helpful votes 18 helpful votes
4 of 5 stars Reviewed yesterday NEW

The exterior of the Shangri-La Xian is strikingly modern with lovely grounds in the rear. It is in the new section of Xian, but not far by car from the walls of the city. The staff was very friendly and helpful. Our Horizon Deluxe room furnished with traditional furniture on the 18th floor was a nice size with a good... More

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Celt in England
Top Contributor
50 reviews 50 reviews
22 hotel reviews
79 helpful votes 79 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

Really lovely hotel. I can't fault it. The rooms were huge, comfortable & well equipped and spotlessly clean. Staff we're very helpful and the bar and restaurant were lovely, too. It all made for a very pleasant stay in a fascinating city. The location is fine, too- fairly central and certainly an easy taxi ride from the main city sights.

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20 reviews 20 reviews
15 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 4 days ago NEW

Walking into the Shangri-la Xi’an you are welcomed as one of the family. The service and engagement was first class. I would not say that the rooms are large, just more adequate for the price that you pay; we had a Horizon Deluxe room with all the extras. In hindsight, the Horizon Club was not worth the additional dollars for... More

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DMMSLXN, Owner at Shangri-La Hotel, responded to this review

Dear MontagueMelbourne, thank you very much for choosing Shangri-La Hotel, Xian and sharing your feedback with us. I'm disappointed to read your experience with us. Your comments have been shared with relevant department heads and we'll try to improve on the issue. Thanks again for your valuable sharing and we look forward to exceeding your expectations during your next stay... More

Sao Paulo, SP
Top Contributor
166 reviews 166 reviews
75 hotel reviews
81 helpful votes 81 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

Accommodation in Shangri-la Hotels are a guarantee of comfort, warmth and superb service! Last June we stayed for 2 nights as part of our Asia Journey. The decor is too traditional but the room is large, good quality amenities and a huge king bed. The internet in our room did not have a good quality but it worked. The spa... More

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Toyama city
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

Last November I stayed two night. This hotel is clean and luxury very much. This hotel is close to good shopping area and restraunt area. I had buffet breakfast and lunch. Especialy lunch was excelent. Menu was wide selection. Meals was very delicious.

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Seattle, Washington
12 reviews 12 reviews
8 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 1 week ago

I had to get used to the fact that there was still smoking everywhere, and our stay was a government related event, so some of the backroom dealings with deposits and such were a little odd, but I will focus on the stay. We were Horizon Club level and it was a lovely room, with a nice view - well... More

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A TripAdvisor Member
4 of 5 stars Reviewed 1 week ago

Stayed here for two nights in July for leisure. It was a beautiful, clean and wonderful hotel located in the outskirts of the city center. The pool was unoccupied and well maintained. Sauna and other locker room facilities made my visit even more special. Although some adjustments were needed for our reservation, a front desk lady named Fophia Fan generously... More

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Top Contributor
77 reviews 77 reviews
38 hotel reviews
84 helpful votes 84 helpful votes
4 of 5 stars Reviewed 2 weeks ago

This hotel is centrally located in Xi'an and is close to a good shopping area and not far from tourist attractions. Shangri-La hotels are sometimes incredible and sometimes not quite 5 star. This is one of the not quite 5 star hotels but it's still a very nice place to stay. The room was not as good as many SL... More

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Atlanta, Georgia
Senior Reviewer
9 reviews 9 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I had to travel to Xi'an with some regularity at my last company, and I've spent the better part of 6 weeks in this hotel on two different trips. This hotel made the duration of my stay much less arduous. They have a top scale gym with an incredibly Olympic swimming pool with baffles in the side of the pool... More

Was this review helpful? Yes 3
London, UK
5 reviews 5 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Only stayed 2 nights but enjoyed our stay. Stayed in Horizon room and lounge had good food selection. Location ok for us as we were only there 2 nights and were picked up and dropped off back at hotel by private guide but I can understand comments about location if you were doing sights independently as it is not in... More

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Additional Information about Shangri-La Hotel

Address: No.38B Keji Road, Yanta District, Xi'an 710075, China
Location: China > Shaanxi > Xi'an
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Shangri-La Hotel 4.5*
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Also Known As:
Shangri La Hotel Xian
Shangri La Hotel Xi An
Shangri-La Hotel China/Shaanxi

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Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#2 Romantic Hotel in Xi'an #3 Luxury Hotel in Xi'an #3 Family Hotel in Xi'an #3 Spa Hotel in Xi'an #5 Business Hotel in Xi'an #88 Best Value Hotel in Xi'an
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