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Sofitel Legend Peoples Grand Hotel Xian

5.0 of 5 No.319 Dong Xin Street, Xincheng District, Xi'an 710004, China
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Sofitel Legend Peoples Grand Hotel Xian
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Sofitel Legend Peoples Grand Hotel Xian
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13 reviews from our community

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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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Singapore, Singapore
Senior Contributor
38 reviews 38 reviews
29 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed yesterday NEW via mobile

We stayed here for one night this week. The hotel has just been fully renovated and it was a privilege to be there. The staff were very good - there were lots of them (we left in a taxi with no less than 5 people waving us off) and they met our every need. The room was very nice but... More

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Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 2 weeks ago

We recently stayed for 4 nights in the newly renovated old building in a suite. Wow, what an experience. Everything was perfect and very opulent. Staff everywhere for all your needs, and more. The Italian Chef made our meals personally and helped match our wine. He produced a very high quality meal. Breakfast was superbly laid out with everything you... More

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SofitelXian, Manager at Sofitel Legend Peoples Grand Hotel Xian, responded to this review

Dear guest, Thank you very much for your kind words which are very much appreciated, and we have shared them with the entire team! We are happy and proud to read that our ambassadors made your feel comfortable and welcome in an hospitable manner. We take great pride in sharing the rich history of the building and it is therefore... More

The Woodlands, Texas
Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

One of the most luxurious hotel rooms I have every stayed. All the staff knew our names even people we hadn't meet yet. Top quality and luxury rooms staff and service. The room service breakfast was a comfort to get true american flavor for a great start to a long day sight seeing. The rooms were intimate and well furnished... More

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SofitelXian, Manager at Sofitel Legend Peoples Grand Hotel Xian, responded to this review

Dear guest, We very much appreciate your comments regarding your stay at Sofitel Legend People Grand Hotel. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our ambassadors as we strive to continuously improve the quality of our services.... More

Shanghai, China
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed August 22, 2014 via mobile

Been there during the soft opening and except a very few exceptions it was exceptional ! Downturn was: To reserve the airport pick up which was incl. in our room rate, no confirmation and no reply to my mail, had to call finally. The door of the 2nd toilet, if you close it from the living room, you can't open... More

Was this review helpful? Yes 2
SofitelXian, Manager at Sofitel Legend Peoples Grand Hotel Xian, responded to this review

Bonjour dear guest, Thank you very much for your constructive feedback following your recent stay with us. I am sorry that your experience was not up to your expectations due to the service shortfall and water heater problem you encountered. Our first priority is to offer you exceptional experiences during your stay with us. Your full satisfaction and faith in... More

Bern
Top Contributor
75 reviews 75 reviews
51 hotel reviews
65 helpful votes 65 helpful votes
5 of 5 stars Reviewed August 13, 2014

The Sofitel Legend Peoples Grand Hotel Xian is one of the best hotels not just in Xian but in China. Professional and friendly staff; good quality of food and beverages (Chinese restaurant, breakfast); really nice and well appointed rooms; excellent service; well managed hotel. If there would be no pollution in Xian this would be really a lovely spot to... More

Review collected in partnership with Accorhotels.com

Was this review helpful? Yes 2
SofitelXian, Manager at Sofitel Legend Peoples Grand Hotel Xian, responded to this review

Dear guest, Bonjour! Thank you for such encouraging comments, we are extremely delighted that you have experienced the level of service that is rightfully expected from the Sofitel Legend Peoples Grand Hotel, and I would like to thank you for sharing this with us and other travelers. Service from heart is what defines us. At Sofitel Legend, our ambassadors take... More

Singapore, Singapore
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed August 9, 2014

I have stayed at many hotels in Asia and this by far has the best combination of service and warmth i have ever experienced. The hotel is spectacular and the rooms were the ultimate in luxury and comfort. All the staff at this hotel was extremely welcoming and the attention made us feel like the only guests in the hotel.... More

Was this review helpful? Yes 1
SofitelXian, Manager at Sofitel Legend Peoples Grand Hotel Xian, responded to this review

Dear guest, Thank you for such encouraging comments. We are delighted and pride that you enjoyed your stay here. At Sofitel Legend, We strive to impress every guest with memorable services and unique experiences. It is pleasing that our heartily-presented work demonstrated the essence of the French touch that distinguishes us from others. We appreciate your kind comments and sincerely... More

Kapunda
1 review
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed June 18, 2014

I have just finished a 5 night stay in Xi'an at the Sofitel Legend and rate this as the best hotel I have ever stayed at. From the moment we arrived we were made to feel welcome by all staff. Their friendliness, fantastic attitude and willingness to go out of their way made the stay a memorable experience. A special... More

Was this review helpful? Yes 5
SofitelXian, Manager at Sofitel Legend Peoples Grand Hotel Xian, responded to this review

Dear guest, Thank you for such encouraging comments. We are delighted and pride that you enjoyed your stay here and regarded the Sofitel Legend Peoples Grand Hotel Xian as the best. At Sofitel Legend, We strive to impress every guest with memorable services and unique experiences. It is pleasing that our heartily-presented work demonstrated the essence of the French touch... More

London, United Kingdom
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed May 20, 2014

We have stayed in one of the suites on the 6th floor, an exquisite place to be. This is certainly the best hotel of Xi'an and among the best in China and Asia. It was closed for the past years due to an long overdue renovation, and it is better than ever. It is a Select Member of The Most... More

Was this review helpful? Yes 5
SofitelXian, Manager at Sofitel Legend Peoples Grand Hotel Xian, responded to this review

Dear guest, Thank you very much for taking your time to share us about your experience at the Sofitel Legend People’s Grand Xian on Renmin Square. We are glad to know that you had an enjoyable time here. It is our pleasure to share your compliments to our ambassadors who I believe will be very glad to learn of their... More

UK
Contributor
11 reviews 11 reviews
7 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed May 13, 2014

We were upgraded from the Sofitel and boy are we happy. It's a superb hotel, lovely rooms, elegant interior, very attentive staff, right slap bang in the centre of the City so great location. BTW the Terracotta Army is stupendous - would really recommend the extra to actually walk amongst the warriors.

Was this review helpful? Yes 5
SofitelXian, Manager at Sofitel Legend Peoples Grand Hotel Xian, responded to this review

Dear guest, Bonjour! Thank you for such encouraging comments, we are extremely delighted that you have experienced the level of service that is rightfully expected from the Sofitel Legend Peoples’ Grand Hotel on Xi'an Renmin Square, and I would like to thank you for sharing this with us and other travelers. Service from heart is what defines us. At Sofitel... More

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Additional Information about Sofitel Legend Peoples Grand Hotel Xian

Address: No.319 Dong Xin Street, Xincheng District, Xi'an 710004, China
Location: China > Shaanxi > Xi'an
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Sofitel Legend Peoples Grand Hotel Xian 5*
Number of rooms: 71
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Also Known As:
Sofitel Legend Peoples Grand Hotel Xian China/Shaanxi

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