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Sofitel Legend Peoples Grand Hotel Xian

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No.319 Dong Xin Street, Xincheng District, Xi'an 710004, China
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1 room 1 guest
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Sofitel Legend Peoples Grand Hotel Xian
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57 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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    (57)
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New York
Level Contributor
230 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 87 helpful votes
5 of 5 stars Reviewed 1 week ago

This is a beautiful property, in an excellent location with excellent services. The rooms were beautifully appointed too, with lots of room. This is one of the better hotels I have stayed at in China. The staff are excellent. They truly care about your experience at the hotel and are eager to assist you in any way. My only complaints... More 

Was this review helpful? Yes
SofitelXian, General Manager at Sofitel Legend Peoples Grand Hotel Xian, responded to this review

Dear Mr. Antionio10, Thank you very much for your kind comments regarding your stay at the Sofitel Legend People’s Grand Hotel Xian. We are very glad to learn that you found our hotel one of the best hotels you stayed in China and you were very satisfied with the service. We also thank you for your feedback on the gym... More 

Auckland, New Zealand
Level Contributor
94 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 stars Reviewed 2 weeks ago

this property only has 71 rooms i was told. It deserves full rating purely based on the trouble that they went through to create this from a historic hotel and the service of the staff was just magnificent. Try the Louis 13 bar on the top floor, apparently only guests and members get to enter. Breakfast was good in the... More 

Was this review helpful? Yes 1
SofitelXian, General Manager at Sofitel Legend Peoples Grand Hotel Xian, responded to this review

Dear Mr.Edwin11967, Thank you very much for your kindest comments regarding your stay at the Sofitel Legend People’s Grand Hotel Xian. We are very glad that you enjoyed the Louis XIII bar, the evening cocktail in 1953, the breakfast in Dolce Vita and found our ambassadors police and friendly. In terms of the noise at the pool, we would like... More 

Xi'an, China
Level Contributor
47 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Last week, I have a chance to visit the room of the Legend Pleoples Grand Hotel and I was real shocked by the splended interior decoration. The outside is Old as the staff said the house is the cultural relic now. The hotel is called Legend because of the legend story, legend building and legend fingure. The service is very... More 

Was this review helpful? Yes
SofitelXian, General Manager at Sofitel Legend Peoples Grand Hotel Xian, responded to this review

Dear Mr/Ms. Toureasy c, Thank you very much for your kind comments on the Sofitel Legend People’s Grand Hotel Xian. We are so glad that you like the story of the Legend. It was actually built in 1953 and was the State Guesthouse at that time. Then in 2014 it was fully renovated and reopened. I hope our ambassadors also... More 

Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 stars Reviewed July 24, 2015

Very nice rooms, palatial in fact but the hotel is ruined by appallingly bad service. Arrived in a group of 20 after a late flight and had to wait 20 minutes to check in at 01:00. Reception staff totally flustered. Service at breakfast was terrible too unless you like waiting 15 minutes for a coffee after asking 5 times. Asked... More 

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SofitelXian, General Manager at Sofitel Legend Peoples Grand Hotel Xian, responded to this review

Dear Mr. /Ms. Nolligan, Thank you for spending your time sharing your recent stay with us. We would like to extend our sincere apologies for the issues you encountered during your stay with us. We understand that it was late when you arrived and you were tired but the check in took 20 minutes. Then the iron was delivered at... More 

Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed July 16, 2015

From the moment we were collected from the train station the service was totally efficient. Did all check in with the butler in the car, passports credit card copy so as not to intrude on any of our short visit to Xian. Hotel arranged great guide and was able to see many highlights in just 1 day thanks to their... More 

Was this review helpful? Yes
SofitelXian, 总经理 at Sofitel Legend Peoples Grand Hotel Xian, responded to this review

Dear SHARON L, Warm greetings from Sofitel Legend People's Grand Hotel Xi'an! Thank you very much indeed for taking time to provide us your comments following your recent stay with us. I was very pleased to hear that you enjoyed your stay and you are sastified with the check in experience and the tour guide. This is certainly what we... More 

Hunter Valley, NSW
Level Contributor
5 reviews
4 hotel reviews
5 of 5 stars Reviewed July 3, 2015

We didn't stay here, but at the Mercure which is in the same location. But the building is very grand, and we did get a good view of the hotel from the outside and of our walks of a night. We noted what appeared to be chandeliers down the hallway, not one or two. But dozens! Wowsers! We could also... More 

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SofitelXian, 总经理 at Sofitel Legend Peoples Grand Hotel Xian, responded to this review

Dear Aaron S, Thank you very much indeed for taking time to provide us your comments. Thank you again for sharing your comments and we look forward to serve you in near future. Your sincerely, Rudy Rodas General Manager Sofitel Legend People’s Grand Hotel Xi'an More 

Edinburgh, United Kingdom
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed July 1, 2015

What made our stay in the hotel was the welcome and help from the checking and concierge staff. I want to thank Daniel Xu - the chief concierge especially. [Daniel sorry we missed you before our departure and many thanks again for sourcing those scarves for me]. We'd also like to thank Alfred and the other guys many of whom... More 

Was this review helpful? Yes
SofitelXian, General Manager at Sofitel Legend Peoples Grand Hotel Xian, responded to this review

Dear SGC0nlan, Thank you very much indeed for taking time to provide us your comments following your recent stay with us. I was very pleased to hear that you enjoyed your stay and that the facilities and services of the hotel lived up to your expectation. This is certainly what we strive to achieve but I am grateful to you... More 

Santa Barbara CA
Level Contributor
67 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
3 of 5 stars Reviewed June 28, 2015

My first tip would be to skip Xian entirely. If you are traveling to see the terra cotta warriors, go directly from the airport out to the statues and stay at a hotel nearby. Go see the warriors and then get out of town. Xian was more smoggy then any city I have visited in the world (New Delhi was... More 

Was this review helpful? Yes
SofitelXian, General Manager at Sofitel Legend Peoples Grand Hotel Xian, responded to this review

Dear Imrahil5000, Thank you for taking the time to tell us about your experience at the Sofitel Legend People's Grand Hotel Xian on Renmin Square. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Legend, we strive to provide a superior service experience for every customer; therefore your... More 

Canada
Level Contributor
18 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 stars Reviewed June 22, 2015

I stayed here for two nights with husband and 9-year old daughter. It was a wonderful place. We felt like the only ones in the hotel. Every time we came in and out people would great us by name. The room was fabulous. After long, hot days of sight seeing it was lovely to come back here to relax. The... More 

Was this review helpful? Yes
SofitelXian, General Manager at Sofitel Legend Peoples Grand Hotel Xian, responded to this review

Dear ceceontheroad, Thank you very much indeed for taking time to provide us your comments following your recent stay with us. I was very pleased to hear that you enjoyed your stay and that the facilities and services of the hotel lived up to your expectation. This is certainly what we strive to achieve but I am grateful to you... More 

Hong Kong
Level Contributor
69 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 stars Reviewed June 1, 2015

My husband and I stayed here for 5 days and my birthday happens to be on the last night of the stay. The hotel building itself was previously a state run hotel and the sofitel group has renovated it to a classy hotel with nostalgic feel. There is a small museum at the ground level where you could have a... More 

Was this review helpful? Yes
SofitelXian, General Manager at Sofitel Legend Peoples Grand Hotel Xian, responded to this review

Dear FC207, Bonjour! Thank you for such encouraging comments, we are extremely delighted that you have experienced the level of service that is rightfully expected from the Sofitel Legend Peoples’ Grand Hotel on Xi'an Renmin Square, and I would like to thank you for sharing this with us and other travelers. Service from heart is what defines us. At Sofitel... More 

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