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Xian Apartments Guesthouse Hq

Certificate of Excellence
Building A, Hong Cheng International Apartment Complex, Xi Hua Men, Xi'an 710003, China
Xian Apartments Guesthouse Hq
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87 reviews from our community

Traveler rating
    46
    31
    6
    2
    2
See reviews for
38
17
7
1
Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Kota Bharu, Malaysia
Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 4 weeks ago

It was very close to the Muslim Quarters, walking distance to shopping malls, the underground subway and bus stops. Most important Mei's mother went out of her way for us. She guided us many days and gave us tips. She even provided her cell phone for us to call her in case we got lost...which we did, plus she had... More 

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Singapore, null, Singapore
1 review
5 of 5 stars Reviewed October 27, 2014

Chose this place based on reviews. Located close to Muslin Quarters, Mei was really responsive and helpful through emails. Her mum was also extremely helpful in giving us directions and showing us around the place. Really felt at home when I was staying there. Highly recommended. Located close to bus stops and metro station with easy access to Railway stations... More 

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Southern California
Senior Contributor
25 reviews 25 reviews
11 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed May 23, 2014

I chose the Hq Guesthouse because we only had one night in Xian. I wanted to be close enough to walk back to our accommodations after exploring the Muslim night market. Hq met our expectations perfectly. Our guide, Bryan Bay, brought us there, he translated with Mama Mei. I am not sure what we would have done without Bryan as... More 

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hqhostel, Owner at Xian Apartments Guesthouse Hq, responded to this review

Hi there Thanks very much for your kind review, we are glad you had a great time in Xian even though it was so short. I just wanted to make a quick mention about the language barrier. As you mentioned in your emails you would have your guide on hand so we didn't arrange for ours to meet you. Just... More 

Hartford, Connecticut
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed December 1, 2013

Both my Chinese American fiancée and I spent three nights at the apartment. First I should say that I have been to China four times, somewhat aware of the culture and way of life. We were met by Mei's mother after we took the 26 RMB bus from the airport. Since I am a "foreigner" I was very easy to... More 

Was this review helpful? Yes 3
Bangkok, Thailand
Senior Contributor
40 reviews 40 reviews
39 hotel reviews
59 helpful votes 59 helpful votes
4 of 5 stars Reviewed October 29, 2013

This is the second time we stayed at the HQ apartment in two years, so we are very partial to this place and the people running it. Though we do agree with one of the previous reviewers about the wet bathroom- that it could be dangerous and that improvement could be made to provide a dry area in the bathroom-... More 

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Sydney, Australia
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed October 7, 2013

We stayed for 2 nights in a 2 bedroom apartment.The location is excellent ,being right in the heart of the Old City virtually opposite the start of the Muslim Quarter. The apartment is spacious and clean.We ate most of our meals in the Muslim Quarter and it is a great experience to be there eating with the locals before the... More 

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Valley Forge, Pennsylvania
Senior Reviewer
10 reviews 10 reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed July 2, 2013

We stayed at the Xi'an Apartments Guesthouse HQ, in a 2 bedroom apartment. We had read several good reviews and decided to take a break from small hotel rooms. The apartment was certainly spacious, but had its drawbacks. The bathroom was very moldy and the floor turned into an ice skating rink when wet (there was a small rubber mat... More 

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hqhostel, Owner at Xian Apartments Guesthouse Hq, responded to this review

Hi there Thanks for your feedback. As we are continually trying to improve our services we will take your points on board and rectify for future guests. We take pride in offering large, clean, centrally located apartments and friendly service at very reasonable prices, so if our standards slipped at all we will put it right. One quick note about... More 

Xian
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed June 11, 2013

We stayed for a week in May and found this apartment to be basic, clean and well set up for guests (although the bathroom could do with a little renovation). Great location for walking around the city centre. Mei was very good with communicating before we arrived but was not in Xi'an when we were. Her mother was very friendly... More 

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hqhostel, Owner at Xian Apartments Guesthouse Hq, responded to this review

Hi there Thanks for your feedback, we are glad you enjoyed your stay in Xian. About the mobile phone, I apologise unequivocally. We do offer a mobile phone free of charge for the convenience of all our guests. We are proud of this service as it is a feature which sets us apart from other lodgings in the area. In... More 

Washington
Contributor
16 reviews 16 reviews
13 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed June 6, 2013

This place is perfect for 2+ families or 1 family with at 4+ travellers. Clean, large and very centrally located. While the owner is not on site (at least when we were planning the trip and in Xi'an), all correspondences were very quick and knowledgeable. Owner's parents are there on site and are nice. The location really can't be beat... More 

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hqhostel, Owner at Xian Apartments Guesthouse Hq, responded to this review

HI there Thanks for your feedback, we are glad you enjoyed your stay at our apartments. Of course we are sorry to hear that you were not more than satisfied with our guide Alice. I would just like to clarify for other readers that Alice is one of 3 guides we employ and has only very recently started working for... More 

Ban Patong, Phuket, Thailand
2 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed May 27, 2013

First of all I'd like to thank the many Trip Advisor Members who took the time to review these apartments and provide a heads up. Five adults and a 3 1/2 year old. The two bedroom apartment was roomy, clean, comfortable, perfectly situated and managed by the most friendly people, Mei's mum and dad, with help from Alice. Mei's assistance... More 

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