Management's response to the last review is a great example of why you don't have guests posting anything critical about this property. Management not only gets very defensive, but because this is not an anonymous process (the way it would be for a hotel), disparaging remarks are made about the guests in order to discredit the review. It's too bad... more

I booked this place after seeing the glowing reviews on Tripadvisor. I knew staying in a private apartment would not match up to the 4 star hotels we had previously been staying in during a business trip to China but I'm OK with that. I've traveled on a shoestring budget all over the world and have stayed in all sorts... more

I can't say enough good things about this place! My husband and I, along with two friends, spent two days/one night here in October. The hostel is actually a bunch of apartments in an ordinary looking building - so there's no big sign advertising that you've arrived at the Hq Hostel. Hubby and I were split on the apartment building... more

I booked this hostel directly through the website. I arranged a free pick up from the train station which was fantastic as exiting the station was a bit crazy and seeing a sign with my name was a big relief. The process for the pick up was a little strange. The man with the sign with my name took me... more

The location couldn't be better - literally on the edge of the Muslim quarter, which is fascinating. Mei was very helpful with advice on getting around, which meant I felt happy to use local buses - saving money and adding to the overall experience. As other reviewers have explained, it is actually a number of apartments rather than a traditional... more

I just spent two nights in one of the 2 bedroom apartments at hg hostel, and I recommend it very highly. This was really an excellent place for my family of four, including 4 and 6 year old boys. Considering the extra set of bunk beds in the kids' room, it could have easily accommodated two more kids. It was... more

Our family of four stayed here for two nights and had an excellent experience. This is the perfect place for a family because it's really more of an apartment then a hostel. What Mei and Todd have done is they own two apartments in a building and set one bedroom up in their apartment with beds and then the other... more

The guys have been so helpful when helping me book train tickets. Like nothing I've ever had so far. Great place. more

We stayed at Todd and Mei's place for four days during our visit to Xi'an. From the outset they were both warm and friendly, with Mei happy to meet us when we arrived off the airport bus and guide us back to their place. They both have great knowledge of the area and nothing was too much trouble. We couldn't... more