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Empress Hotel

No.45 Xingqing Road, Xincheng District, Xi'an 710048, China
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135 Reviews from our TripAdvisor Community

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Traveler rating
    11
    89
    31
    3
    1
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3
Solo
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3
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
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Date | Rating
  • Chinese (Simplified) first
  • English first
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  • All months
    (135)
  • Mar-May only
    (36)
  • Jun-Aug only
    (58)
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Calgary, Canada
Level Contributor
45 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
3 of 5 stars Reviewed October 25, 2012

Upon arrival to check in, the common area appears to be elegant and adorned with many fine sculptures and fountains. We were assigned a corner room and even after several hours we couldn’t cool the room down, with our presence it climbed to 25c and remained there overnight. With the assistance of our tour guide it was determined that the... More 

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Vilnius, Lithuania
Level Contributor
54 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
2 of 5 stars Reviewed August 29, 2012

Although the breakfast was excellent and the dining room staff were willing to extend the time for eating for our delayed group, this is were any positivity in their attitude ended. The hotel room was not very clean, the dirty sheets and lots of black hairs on the mattress were particularly disturbing. This four-star hotel failed to provide us with... More 

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portugal
Level Contributor
156 reviews
92 hotel reviews
common_n_hotel_reviews_1bd8 129 helpful votes
4 of 5 stars Reviewed April 26, 2012

We encountered a few problems on our arrival at this hotel. They could not find our prepaid booking although they had to acknowledge it when we produced the copy of our voucher; they asked for a 2,0000 RMB deposit which we refused to pay and they eventually settled for 200 RMB; the room was very hot but they said the... More 

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Warsaw, Poland
Level Contributor
63 reviews
62 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
4 of 5 stars Reviewed May 16, 2011

This really is one of the best hotels in Xian. Comortable and elegant, located in the very centre of this beautiful city. It deserves its 4 stars: spacy rooms, comortable beds, LCD TV-set and silent air-condition. Large bathrooms with impeccable white towels, and last but not least: a superb restaurant, where you can choose between Chinese cuisine or European one.... More 

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Israel
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 stars Reviewed December 23, 2007

i traveled to Xian to see the Terracotta warriors, not expecting much. i found it to be a dull city, and this hotel is no exception. it is situated in an ugly street where a western will not find much things to be delighted with, but the city center is very close by (we used taxi, but we could have... More 

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