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West Capital International Hotel

No.135 West Street, Lianhu District, Xi'an 710002, China
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West Capital International Hotel
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Ranked #124 of 2,169 Hotels in Xi'an
A recent review
4 of 5 stars Reviewed November 14, 2014
Elna S Johannesburg, South Africa
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124 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
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Johannesburg, South Africa
Senior Contributor
23 reviews 23 reviews
17 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed November 14, 2014

The hotel is located well and one can walk around to a few malls and shops easily. It is a bit noisy given that Xi'an is quite bustling city and it is located on a busy street. If you are a light sleeper perhaps you need ear plugs. It didn't bother me. Wifi was decent and service was fine too.... More 

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Auckland, New Zealand
Top Contributor
63 reviews 63 reviews
15 hotel reviews
38 helpful votes 38 helpful votes
2 of 5 stars Reviewed July 28, 2014

This hotel is in a very good location, but fails to capitalise. First hint should have been the staff letting me stagger in with my backpack, and no assistance offered either pre-check in or up to my room. Had requested a non smoking room when booking. Was given a smoking room. Eventually decided to ask to be moved (catalysed by... More 

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Luxembourg City, Luxembourg
Senior Contributor
26 reviews 26 reviews
18 hotel reviews
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed July 13, 2013

Very good hotel! Room excellent, service excellent and reception staff very helpful. Breakfast is chinese, but who matters? It was delicious and we were in China after all. In addition is located in a very good point, nearby Xi'an Bell and Drum Tower, Xi'an City Walls and just in front the muslim's quarters. Restaurants, super shopping centers and all kind... More 

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5 reviews 5 reviews
3 hotel reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed June 30, 2013 via mobile

We stayed here in June 2013 booked a Executive room through Booking.com with full breakfast. When we arrived the hotel said breakfast was not included in the price we paid, I had the receipt that said Executive room with breakfast after a lot of discussion the hotel gave us breakfast, which was terrible, the staff were miserable, the Executive lounge... More 

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Melbourne, Australia
Top Contributor
256 reviews 256 reviews
76 hotel reviews
210 helpful votes 210 helpful votes
1 of 5 stars Reviewed December 29, 2012

Stinking smokers everywhere, put on a smoking floor (complimentry upgrade to a better room) which had smokers leaving their room doors open and smokng the hallways up. I spoke to one guest about it asking him to close his door and open his room windows, he didnt care so i called reception, they sent someone who asked him to close... More 

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Washington DC, District of Columbia
Top Contributor
51 reviews 51 reviews
11 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed November 9, 2012

This was one of nicest hotels we stayed in on our trip. The facilities were very modern, nice bathroom, although the shower door leaked a little. They were able to do our laundry, although it took more like 36 hours rather than the 24 they had promised. They had wi-fi in the lobby, and a good breakfast. The beds were... More 

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London, United Kingdom
16 reviews 16 reviews
6 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed October 19, 2012

The West Capital isn't the cheapest hotel in Xi'an, which you should be grateful for really, but it's very nice and located close to the central sights. We fled here from the Wenyuan Hotel further down the road, which is a dump, and I'm suprised at some of the negative reviews below, although most of the bad ones seem to... More 

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Senior Contributor
44 reviews 44 reviews
18 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed August 14, 2012

Perfect spot for everyone who wants to explore Xi'An walking... Walking right you'll finish at the West Gate in about 15 min... walking left from the hotel exit you'll be in 10 min visiting the Drum Tower and nearby Bell Tower (and couple of Starbucks if you love the coffee). Muslim quarters and the maarkets will give you the opportunity... More 

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Los Angeles, California
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed June 11, 2012

I'm surprised by some of the negative reviews on here. . . I've stayed at the West Capital 4 times since 2006. The good stuff - location, can't beat it. Right near the night market, walking distance to all the shopping areas, and a few historical sites. The breakfast is typical buffet with a mix of Chinese and Western food.... More 

Was this review helpful? Yes 2
Top Contributor
74 reviews 74 reviews
57 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed April 28, 2011

Were very pleased with this hotel newly taken over by Jin Jiang hotel group. We stayed for 8 nights and found the hotel very reasonably priced. The rooms were very clean and nicely furnished. Breakfast featured both asian and western options which was great and ther fresh and tinned fruit were especially good. the staff were very helpful especially when... More 

Was this review helpful? Yes 2
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