This was one of nicest hotels we stayed in on our trip. The facilities were very modern, nice bathroom, although the shower door leaked a little. They were able to do our laundry, although it took more like 36 hours rather than the 24 they had promised. They had wi-fi in the lobby, and a good breakfast. The beds were... More

The West Capital isn't the cheapest hotel in Xi'an, which you should be grateful for really, but it's very nice and located close to the central sights. We fled here from the Wenyuan Hotel further down the road, which is a dump, and I'm suprised at some of the negative reviews below, although most of the bad ones seem to... More

Perfect spot for everyone who wants to explore Xi'An walking... Walking right you'll finish at the West Gate in about 15 min... walking left from the hotel exit you'll be in 10 min visiting the Drum Tower and nearby Bell Tower (and couple of Starbucks if you love the coffee). Muslim quarters and the maarkets will give you the opportunity... More

I'm surprised by some of the negative reviews on here. . . I've stayed at the West Capital 4 times since 2006. The good stuff - location, can't beat it. Right near the night market, walking distance to all the shopping areas, and a few historical sites. The breakfast is typical buffet with a mix of Chinese and Western food.... More

Were very pleased with this hotel newly taken over by Jin Jiang hotel group. We stayed for 8 nights and found the hotel very reasonably priced. The rooms were very clean and nicely furnished. Breakfast featured both asian and western options which was great and ther fresh and tinned fruit were especially good. the staff were very helpful especially when... More

The central location is not worth the unpleasant rooms! They are outdated, dirty and have beds that are hard as rocks. When we complained about the dirty carpet and furniture, they told our guide they were to busy to clean them. The bathroom is dark and dirty with mold in the corners, and rationed toilet paper. The TV has 2... More

Knowing this is a state-run hotel, I'd be prepared for the hard bed (actually a plus for me personally), the somewhat shady state of the room (not exactly dirty, but run down for sure), etc. Typical old fashioned state-run style, but 4 star and reasonably priced, so acceptable. A somewhat surprising aspect was the late nite calls for business we... More

This is rated a 4 star hotel however the floors in the hotel rooms are very dirty. We had to keep our shoes on the entire time. The carpet needs to be replaced. The beds are Chinese beds which means very hard. The breakfest buffet however is outstanding and the staff was exteremely helpful and kind. The location of this... More

Started with the first impression of the lobby....slightly worn, but pretty. Got worse as we were taked to our rooms. Ugh! Reeked of stale smoke....and this was the "non smoking" floor. Smoke could be seen swirling in the overhead lights in the corridor. Carpet was stained, dirty and two dead centipedes found right in the middle of one room right... More