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All 2,042 Xi'an hotels

West Capital International Hotel

3.5 of 5 Hotel   |   No.135 West Street, Lianhu District, Xi'an 710002, China
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West Capital International Hotel
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Ranked #171 of 2,042 hotels in Xi'an
A recent review
4 of 5 stars Reviewed July 13, 2013
MariaD20 Luxembourg City, Luxembourg
  • Reviews (119)
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119 people have reviewed this hotel

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Auckland, New Zealand
Senior Contributor
34 reviews 34 reviews
10 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed July 28, 2014

This hotel is in a very good location, but fails to capitalise. First hint should have been the staff letting me stagger in with my backpack, and no assistance offered either pre-check in or up to my room. Had requested a non smoking room when booking. Was given a smoking room. Eventually decided to ask to be moved (catalysed by... More

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Luxembourg City, Luxembourg
Senior Contributor
22 reviews 22 reviews
18 hotel reviews
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed July 13, 2013

Very good hotel! Room excellent, service excellent and reception staff very helpful. Breakfast is chinese, but who matters? It was delicious and we were in China after all. In addition is located in a very good point, nearby Xi'an Bell and Drum Tower, Xi'an City Walls and just in front the muslim's quarters. Restaurants, super shopping centers and all kind... More

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5 reviews 5 reviews
3 hotel reviews
4 helpful votes 4 helpful votes
1 of 5 stars Reviewed June 30, 2013 via mobile

We stayed here in June 2013 booked a Executive room through Booking.com with full breakfast. When we arrived the hotel said breakfast was not included in the price we paid, I had the receipt that said Executive room with breakfast after a lot of discussion the hotel gave us breakfast, which was terrible, the staff were miserable, the Executive lounge... More

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London, United Kingdom
Top Contributor
223 reviews 223 reviews
66 hotel reviews
188 helpful votes 188 helpful votes
1 of 5 stars Reviewed December 29, 2012

Stinking smokers everywhere, put on a smoking floor (complimentry upgrade to a better room) which had smokers leaving their room doors open and smokng the hallways up. I spoke to one guest about it asking him to close his door and open his room windows, he didnt care so i called reception, they sent someone who asked him to close... More

Was this review helpful? Yes 2
Washington DC, District of Columbia
Top Contributor
51 reviews 51 reviews
11 hotel reviews
17 helpful votes 17 helpful votes
4 of 5 stars Reviewed November 9, 2012

This was one of nicest hotels we stayed in on our trip. The facilities were very modern, nice bathroom, although the shower door leaked a little. They were able to do our laundry, although it took more like 36 hours rather than the 24 they had promised. They had wi-fi in the lobby, and a good breakfast. The beds were... More

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London, United Kingdom
14 reviews 14 reviews
6 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed October 19, 2012

The West Capital isn't the cheapest hotel in Xi'an, which you should be grateful for really, but it's very nice and located close to the central sights. We fled here from the Wenyuan Hotel further down the road, which is a dump, and I'm suprised at some of the negative reviews below, although most of the bad ones seem to... More

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Senior Contributor
41 reviews 41 reviews
17 hotel reviews
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed August 14, 2012

Perfect spot for everyone who wants to explore Xi'An walking... Walking right you'll finish at the West Gate in about 15 min... walking left from the hotel exit you'll be in 10 min visiting the Drum Tower and nearby Bell Tower (and couple of Starbucks if you love the coffee). Muslim quarters and the maarkets will give you the opportunity... More

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Los Angeles, California
Senior Reviewer
9 reviews 9 reviews
8 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed June 11, 2012

I'm surprised by some of the negative reviews on here. . . I've stayed at the West Capital 4 times since 2006. The good stuff - location, can't beat it. Right near the night market, walking distance to all the shopping areas, and a few historical sites. The breakfast is typical buffet with a mix of Chinese and Western food.... More

Was this review helpful? Yes 2
Top Contributor
60 reviews 60 reviews
44 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed April 28, 2011

Were very pleased with this hotel newly taken over by Jin Jiang hotel group. We stayed for 8 nights and found the hotel very reasonably priced. The rooms were very clean and nicely furnished. Breakfast featured both asian and western options which was great and ther fresh and tinned fruit were especially good. the staff were very helpful especially when... More

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Quebec City, Canada
Top Contributor
131 reviews 131 reviews
26 hotel reviews
220 helpful votes 220 helpful votes
2 of 5 stars Reviewed August 6, 2010

The central location is not worth the unpleasant rooms! They are outdated, dirty and have beds that are hard as rocks. When we complained about the dirty carpet and furniture, they told our guide they were to busy to clean them. The bathroom is dark and dirty with mold in the corners, and rationed toilet paper. The TV has 2... More

Was this review helpful? Yes 1
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Additional Information about West Capital International Hotel

Address: No.135 West Street, Lianhu District, Xi'an 710002, China
Phone Number:
Location: China > Shaanxi > Xi'an
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — West Capital International Hotel 3.5*
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Also Known As:
Hotel West Capital International
West Capital International Hotel China/Shaanxi

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