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Sofitel Xian on Renmin Square

5.0 of 5 No.319 Dongxin Street, Xincheng District, Xi'an 710004, China
Best prices for: 1 room 1 guest
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Certificate of Excellence 2014
Sofitel Xian on Renmin Square
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Sofitel Xian on Renmin Square
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1,733 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Sofitel Xian on Renmin Square
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Orlando, Florida
Senior Contributor
45 reviews 45 reviews
17 hotel reviews
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed January 28, 2015

My experience at Sofitel Renmin in Xian was outstanding. My wife and I stayed at the club floor so we had access to a nice area where we had some tea in a very relaxing atmosphere (opposite to Xian city). Room was very nice with a good city view in a high floor. Breakfast buffet was big with Asian and... More 

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SofitelXian, Manager at Sofitel Xian on Renmin Square, responded to this review

Dear Roberto M, Thank you for sharing your experience at Sofitel Xi’an on Renmin Square with us, we are very glad to learn that you enjoyed your stay here. Your satisfaction is what we pursue most. Each ambassador at Sofitel tries his best to present a superior service to every guest. Therefore, your feedback will definitely serve as an encouragement... More 

australia
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 28, 2015

We visited Xi'an in October 2014 for 4 days. The hotel is about midway between the Xian Train Station and the Muslim Quarter. About 10-15 mins walk from the airport shuttle bus drop-off point (roughly a block away from the Xi'an Train Station) and about 20-25 mins walk from the hotel to the Muslim Quarter. A rather quiet neighbourhood to... More 

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SofitelXian, Manager at Sofitel Xian on Renmin Square, responded to this review

Dear RwhL, Thank you for sharing your experience at Sofitel Xi’an on Renmin Square with us, we are very glad to learn that you enjoyed your stay here. Your satisfaction is what we pursue most. Each ambassador at Sofitel tries his best to present a superior service to every guest. Therefore, your feedback will definitely serve as an encouragement and... More 

Abu Dhabi, United Arab Emirates
Reviewer
5 reviews 5 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 26, 2015

If you are in the hotel pass to the coffee shop you will find the best pianist ever I really enjoy the music she play piano very good service in hotel very good I think it's the best hotel in Xian I visit most of them

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SofitelXian, Manager at Sofitel Xian on Renmin Square, responded to this review

Dear Adnane h, Thank you for sharing your experience in Sofitel Xi’an on Renmin Square with us, we are glad to learn that you had an enjoyable time here. Sofitel impresses every guest with warm smiles, superior services and attentive ambassadors. I will definitely share your comments with my team which no doubt serves as a motivation to our perfectionism-pursuing... More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 13, 2015 via mobile

We only stayed one night here, but wish it could have been more! Renmin Square is a little oasis of calm in the city, while still within walking distance of the train station and local attractions. We arrived very early (9am) and were so grateful that the reception staff were able to check us in! At check in we were... More 

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SofitelXian, Manager at Sofitel Xian on Renmin Square, responded to this review

Dear JoWatson28, We very much appreciate your comments regarding your stay at the Sofitel Xi’an on Renmin Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More 

Hong Kong, China
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed January 12, 2015

Very average and not as good as what I’d expected based on what I'd heard of the hotel in Shanghai and the group’s reputation. It was my first stay at a Sofitel, so somewhat disappointed. The rooms were far too hot and having to move backwards and forwards between two buildings was a complete pain. The quality of food was... More 

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SofitelXian, Manager at Sofitel Xian on Renmin Square, responded to this review

Dear PeterSHK12345, Thank you very much indeed for taking time to provide us your comments following your recent stay with us. While I was glad to read that you found the team members of the hotel were lovely, I was very concerned to learn that some areas of our hotel were not up to your expectations. We appreciate your sharing... More 

Sydney, Australia
Senior Contributor
27 reviews 27 reviews
11 hotel reviews
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed January 11, 2015

Stayed in the east wing of this very grand hotel. Breakfast was great, staff excellent who spoke perfect English. We stayed on the 25th floor with a view over the square. Good location. We didn't expect such a grand hotel in Xian. Only one minus and that was our shower was mouldy.

Was this review helpful? Yes 1
SofitelXian, Manager at Sofitel Xian on Renmin Square, responded to this review

Dear NBB58, We very much appreciate your comments regarding your stay at the Sofitel Xian on Renmin Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More 

Melbourne, Australia
Senior Contributor
32 reviews 32 reviews
4 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed January 10, 2015

Stayed longer than a week. Will stay again. Good quality and reasonable price. Staff were very courteous and attended to all enquiries efficiently and accurately. Nothing really seemed a problem. Breakfast was extensive and as a brunch, very effective!

Was this review helpful? Yes 1
SofitelXian, Manager at Sofitel Xian on Renmin Square, responded to this review

Dear alistair l, Thank you for sharing your experience at Sofitel Xi’an on Renmin Square with us, we are very glad to learn that you enjoyed your stay here. Your satisfaction is what we pursue most. Each ambassador at Sofitel tries his best to present a superior service to every guest. Therefore, your feedback will definitely serve as an encouragement... More 

Jakarta
Top Contributor
101 reviews 101 reviews
41 hotel reviews
62 helpful votes 62 helpful votes
5 of 5 stars Reviewed January 10, 2015 via mobile

This hotel really proves its name-with hidden quality. We stayed in 8th floor . The rooms were surprisingly and comfortably warm in winter time (23C)so they must have installed centralized heating inside the walls/floors. We did not have to turn on the heater anymore, the window can also be opened for fresh air. Breakfast is superb. Staffs speak well English.... More 

Was this review helpful? Yes
SofitelXian, Manager at Sofitel Xian on Renmin Square, responded to this review

Dear Venisiana D, Thank you for sharing your experience at Sofitel Xi’an on Renmin Square with us, we are very glad to learn that you enjoyed your stay here. Your satisfaction is what we pursue most. Each ambassador at Sofitel tries his best to present a superior service to every guest. Therefore, your feedback will definitely serve as an encouragement... More 

Singapore, Singapore
Top Contributor
56 reviews 56 reviews
48 hotel reviews
53 helpful votes 53 helpful votes
5 of 5 stars Reviewed January 10, 2015

Loved this hotel. We were in the East Wing, and were upgraded to a suite. The staff in all areas of the hotel spoke great English, and were always out to try and please. We used the Members Lounge a few times, and the staff always made us feel special. There was so much food (and not many of us... More 

Was this review helpful? Yes 2
SofitelXian, Manager at Sofitel Xian on Renmin Square, responded to this review

Dear aussieguy69, We very much appreciate your comments regarding your stay at the Sofitel Xian on Renmin Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More 

2 reviews
5 of 5 stars Reviewed January 6, 2015

no complaints at all. Staff were very friendly, hotel suite was great especially for the price and a good variety of restaurants and bars connected to the lobby. The location was spot on for walking around Xian city centre Have already again booked for relatives visiting Xian

Was this review helpful? Yes
SofitelXian, Manager at Sofitel Xian on Renmin Square, responded to this review

Dear Simon R, We very much appreciate your comments regarding your stay at the Sofitel Xi’an on Renmin Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality... More 

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Additional Information about Sofitel Xian on Renmin Square

Address: No.319 Dongxin Street, Xincheng District, Xi'an 710004, China
Location: China > Shaanxi > Xi'an
Price Range (Based on Average Rates): $
Hotel Class:5 star — Sofitel Xian on Renmin Square 5*
Number of rooms: 414
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Also Known As:
Sofitel Xian On Renmin Square Hotel Xi`An
Sofitel Xi An
Accor Xi An
Xi'an Sofitel
Sofitel Xian On Renmin Square China/Shaanxi
Hotel Style:
#1 Family Hotel in Xi'an
#2 Business Hotel in Xi'an
#3 Romantic Hotel in Xi'an
#6 Luxury Hotel in Xi'an
#63 Best Value Hotel in Xi'an

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