We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 2,042 Xi'an hotels

Sofitel Xian on Renmin Square

5.0 of 5 Hotel   |   No.319 Dongxin Street, Xincheng District, Xi'an 710004, China
Hotel website
Hotel packages
Hotel amenities
Save Saved
You added Sofitel Xian on Renmin Square to your Saves list
Sofitel Xian on Renmin Square
Best prices for your stay
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 9 more sites!
88%
Ranked #3 of 2,042 hotels in Xi'an
A recent review
5 of 5 stars reviewed yesterday
Sandra D Wellington, New Zealand
  • Overview
  • Reviews (1,586)
  • Photos (489)
  • Similar Hotels
  • Amenities
  • Q&A
  • Room tips (158)
  • Location
  • More
true
Write a Review

1,586 people have reviewed this hotel

Traveler rating
    800
    577
    152
    38
    19
See reviews for
247
524
66
105
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (158)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Spanish first
  • Any
English first
Wellington, New Zealand
Top Contributor
105 reviews 105 reviews
11 hotel reviews
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed yesterday NEW

The hotel was great staff were friendly and quick when booking in . It is a huge complex with lots of wings to it. The pool and spa were fabulious. We had buffet dinner and there was a great deal to pick from. The rooms were very quiet clean and comfortable

Was this review helpful? Yes
Manchester, United Kingdom
1 review
5 of 5 stars Reviewed 2 days ago NEW

I checked in on my birthday recently and within half an hour of being in the room I received a call to wish me a happy birthday and to say that they were sending up some complimentary cakes and fruit - really nice surprise! Hotel is in a really good location - we walked everywhere - about 20 mins to... More

Was this review helpful? Yes
Mumbai (Bombay), India
Reviewer
4 reviews 4 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 days ago NEW

Excellent stay at the Sofitel. Staff were polite and very helpful. I had dined at the azur restaurant, food was great staff were very helpful and went the extra mile to make me feel comfortable. Keep it up. I would recommend the Sofitel at Xian. Très top!!

Was this review helpful? Yes
SofitelXian, Manager at Sofitel Xian on Renmin Square, responded to this review

Dear guest, We very much appreciate your comments regarding your stay at the Sofitel Xi’an on Renmin Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More

Perth, Australia
2 reviews
5 of 5 stars Reviewed 4 days ago NEW

Can't think of a bad thing to say. We originally booked a standard double room, however due to the last arrival of our flight, when we arrived we were upgraded to a suite room. The buffet breakfast was an amazing bonus!! Highly recommend a stay here next time your visiting. We'll definately be back.

Was this review helpful? Yes
SofitelXian, Manager at Sofitel Xian on Renmin Square, responded to this review

Dear guest, Thank you for sharing your experience in Sofitel Xi’an on Renmin Square with us, we are glad to learn that you had an enjoyable time here. Sofitel impresses every guest with warm smiles, superior services and attentive ambassadors. I will definitely share your comments with my team which no doubt serves as a motivation to our perfectionism-pursuing process.... More

Reviewer
5 reviews 5 reviews
5 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

We upgraded to the suite which was fantastic. The whole of the complex is very large but every aspect of it is fantastic. Especially the Chinese restaurant the service, food and prices are very good value and the location is exactly right.

Was this review helpful? Yes
SofitelXian, Manager at Sofitel Xian on Renmin Square, responded to this review

Dear guest, Thank you for choosing to stay with us at Sofitel Xi'an on your recent visit to the city and very much for taking the time to share your experience with us. At Sofitel, we strive to provide superior levels of service to all guests; therefore your feedback is very important to us and we thank you again for... More

Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

We spent two nights in the Sofitel Xian (August 21 & 22, 2014). I had stayed here 6 years ago with my daughter and returned this time with my daughter-in-law and grandson. The hotel is aging and not gracefully. We took a taxi from the airport (oh boy, not an easy feat!) and were taken to the East Wing, which... More

Was this review helpful? Yes
SofitelXian, Manager at Sofitel Xian on Renmin Square, responded to this review

Dear Guest, Thank you very much indeed for taking the time to comment your recent stay with us on Trip advisor. Our sincere apologies for what must have been a very disappointing experience. We can well understand how it would have given you a bad impression. Our hotel has always seeks to provide quality standards to all of our guests... More

Summit, New Jersey
Senior Contributor
27 reviews 27 reviews
8 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 1 week ago

The common areas were beautiful. That was the only pro. Our room was upgraded to a suite, but I would have preferred a regular room! Upon checkin we were informed we were upgraded. Great you may think. Well, the suite does not have the connecting door we requested for your teenage children. They didn't even put them on the same... More

Was this review helpful? Yes
SofitelXian, Manager at Sofitel Xian on Renmin Square, responded to this review

Dear guest, Thank you very much indeed for taking time to provide us your comments following your recent stay with us. I was very concerned to learn that some of the areas of the hotel were not up to your expectations. I was truly sorry that this was a disappointment. We appreciate your sharing your concerns, and we have brought... More

Arcadia, California
Top Contributor
78 reviews 78 reviews
16 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 1 week ago

We thoroughly enjoyed our stay at this hotel. The staff, room, and location were excellent. Our room was large enough for a rollaway bed. I'd recommend more electrical outlets for recharging all the electronic gadgets a family carries now. The breakfast buffet was very good - we had one breakfast in Koi and the next day's breakfast in the other... More

Was this review helpful? Yes
SofitelXian, Manager at Sofitel Xian on Renmin Square, responded to this review

Dear guest, We very much appreciate your comments regarding your stay at the Sofitel Xi‘an on Renmin Square. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More

Finland
1 review
5 of 5 stars Reviewed 1 week ago

I have to say, I am very satisfied stay with Sofitel Xian Renmin Square! When first step in Sofitel Xian, every stuff welcome our group with very friendly and warm feeling, surprised us also with them profesional chain services from details to details, special great services at reception and concierge department services, when we usually ask so much tourism information!... More

Was this review helpful? Yes
SofitelXian, Manager at Sofitel Xian on Renmin Square, responded to this review

Dear guest, Thank you for sharing your experience in Sofitel Xian on Renmin Square with us, we are glad to learn that you had an enjoyable time here. Sofitel impresses every guest with warm smiles, superior services and attentive ambassadors. I will definitely share your comments with my team which no doubt serves as a motivation to our perfectionism-pursuing process.... More

Owners: What's your side of the story?
If you own or manage Sofitel Xian on Renmin Square, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.
Manage your listing

Been to Sofitel Xian on Renmin Square? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Sofitel Xian on Renmin Square

Address: No.319 Dongxin Street, Xincheng District, Xi'an 710004, China
Phone Number:
Location: China > Shaanxi > Xi'an
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Sofitel Xian on Renmin Square 5*
Reservation Options:
TripAdvisor is proud to partner with Agoda, Hotels.com, Expedia, Booking.com, Travelocity, Tingo, Otel, ACCOR, Ctrip DaoDao, BookingOdigeoWL, Venere and Jetsetter so you can book your Sofitel Xian on Renmin Square reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Sofitel Xian On Renmin Square Hotel Xi`An
Sofitel Xi An
Accor Xi An
Xi'an Sofitel
Sofitel Xian On Renmin Square China/Shaanxi

489 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (462)
Viewed
Room/suite (119)
Viewed
Hotel & grounds (78)
Viewed
Bathroom (43)
Viewed
Pool/beach area (3)
Viewed
Dining (9)
Viewed
Family/play areas (1)
Viewed
View from room (10)
Viewed
Other (199)

Management photos: Courtesy of the property manager

Viewed
All management photos (28)
Viewed
Room/suite (8)
Viewed
Hotel & grounds (5)
Viewed
Dining (6)
Viewed
Other (9)
Hotels you might also like...
Check In Check Out
Price Your Stay
Select tags to find the hotel that's right for you.
All
hotels in
any neighborhood
in Xi'an with
any amenities

Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style
#1 Romantic Hotel in Xi'an #1 Luxury Hotel in Xi'an #1 Family Hotel in Xi'an #3 Business Hotel in Xi'an #71 Best Value Hotel in Xi'an
Hotel Class
Official Description (provided by the hotel)
The majestic Sofitel Xian On Renmin Square locates right in the heart of its walled city. It is in the hotel complex of beautifully landscaped gardens stand a series of historical buildings of Sino-Russian architecture echoing more than 50 years of history. The 414 spacious guestrooms equipped with ultra-modern conveniences - the exclusive Sofitel's MY BED, rainforest shower, complimentary wireless Internet access. For the busy executive traveller requiring extra efficiency, the Club Sofitel has 56 rooms and suites with upgraded facilities, services and exclusive benefits. Azur delights with fresh, savory Mediterranean dishes and European specialties. At the Casablanca, experience authentic Moroccan dishes. Koi, our Japanese Restaurant is the very best in Japanese cuisine with an elegant atmosphere. Le Chinois is the most prestigious Cantonese restaurant in the city. Bar Bambu is the lobby bar with romantic live music, and you can also enjoy the international music our Habana Club of finest wine and cigars. ... more   less 
Number of rooms
414

Questions & Answers

Questions? Get answers from Sofitel Xian on Renmin Square staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travelers prefer