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Grand Mercure Xian on Renmin Square

#25 of 2,170 Hotels in Xi'an
Certificate of Excellence
No.319 Dongxin Street, Xincheng District, Xi'an 710004, China
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1 room 1 guest
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635 Reviews from our TripAdvisor Community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Grand Mercure Xian on Renmin Square
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2 reviews
4 of 5 stars Reviewed October 29, 2012 via mobile

I stayed in two other grand mercure hotels on my trip and again this one was very modern and clean. Room 2222 was a little small but comfortable. Breakfast was fantastic with eggs made to order and a large selection of fruits cereals and pastries. A short stroll to the busy market. I would stay here again.

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Ha Long
Level Contributor
26 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 stars Reviewed October 26, 2012

We had 3 rooms for a week in Xian. One in our party was missing their cellphone charger left plugged in the wall on day 4. Although reporting it to front desk, we had little hope of its return as they didn't record our loss and never asked the room number until I asked if they wanted it. We kept... More 

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Bundaberg, Australia
Level Contributor
30 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 stars Reviewed October 13, 2012

Large luxury Hotel Complex well located between the shopping strip with fast food outlets just 10 minutes walk to the left or the Drum and Bell Tower which is 15 minutes to the right. There is also a large market near the Bell Tower and an ancient Mosque. Rooms are compact but comfortable. The bed seems small and is hard... More 

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Worcester
Level Contributor
17 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
2 of 5 stars Reviewed October 13, 2012

noisy hotel, demolition next door, faulty audio system leaving dreadful music blaring throughout the hotel. No on site facilities, they are all in the sofitel on the other side of the square. This is very difficult to access if you have any mobility problems... Also unpleasant when it rains! The ramps into the hotel were too steep for an electric... More 

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New York City, New York
Level Contributor
3 reviews
3 hotel reviews
3 of 5 stars Reviewed October 9, 2012

We stayed at the Grand Mercure Xian for two days in August 2012 for vacation/sightseeing. The hotel is conveniently located in walking distance to most of the sights in Xian (Bell Tower, Mosque, City Wall all within 15-30 minutes walk). Taxis appear to be easily available as well. The Grand Mercure is located at 'Renmin Square', a gated compound, shared... More 

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Bombay, India
Level Contributor
33 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 stars Reviewed October 6, 2012

Comfortable and classic, the Grand Mercure had English speaking staff who were very helpful. A big buffet breakfast was the icing on the cake. Also, Grand Mercure guests can use all the facilities of its sister hotel the Sofitel which is in the same compound and just a minute away. With three good restaurants to choose from our favourite was... More 

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Vancouver, Canada
Level Contributor
43 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 stars Reviewed September 26, 2012

Booked this hotel for 1 night based on tripadvisor reviews. It was a short stay as we didn't arrive to the hotel until 9:30pm and checkout out by 8:30am the next day. The area is gated and is part of a group of hotels (Sofitel, Grand Mercure and Mercure). Nice big bathroom with tub and shower. Bed was the biggest... More 

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Beijing, China
1 review
2 of 5 stars Reviewed September 25, 2012

An building within this Hotel complex was being renovated, with jackhammers, excavation equipment and trucks. They continued to work until 2.00am and it was impossible to sleep. I rang reception and complained at 10.30pm. Then at 11.30pm I got dressed and went down to reception and asked for the manager. He said sorry and offered us upgraded rooms on the... More 

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Sarasota, Florida
Level Contributor
35 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
2 of 5 stars Reviewed September 23, 2012

Like many other Chinese operated large chain hotels, this hotel suffers from poor maintenance, being adjacent to a very large 24 hour construction site and very bad air conditioning. The toilets work part of the time and the bathrooms are wrought with mould. Stay away from the whirlpool in the bathrooms as they are not maintained. The staff are nice... More 

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