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All 2,042 Xi'an hotels

Grand Mercure Xian on Renmin Square

5.0 of 5 Hotel   |   No.319 Dongxin Street, Xincheng District, Xi'an 710004, China
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Grand Mercure Xian on Renmin Square
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Ranked #13 of 2,042 hotels in Xi'an
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 2 days ago
Mara8730 Bradenton, Florida
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482 people have reviewed this hotel

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (55)
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English first
Bradenton, Florida
2 reviews
5 of 5 stars Reviewed 2 days ago NEW

Beautiful hotel with great buffet breakfast! Also a good location for local sightseeing. The staff at the hotel were courteous and helpful. This hotel is easy to recommend because it is everything one would hope for in a hotel!

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Sydney, Australia
Top Contributor
92 reviews 92 reviews
74 hotel reviews
100 helpful votes 100 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

The Grand Mercure Hotel is located in Renmin Square, Xian and is within walking distance of the Bell Tower and other tourist sites. However we found it more convenient and easier to take taxis. The hotel is part of a former government complex which now hosts several brands of the Accor Group including the Sofitel Legend, Sofitel, Mercure and the... More

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SofitelXian, Manager at Grand Mercure Xian on Renmin Square, responded to this review

Dear guest, We very much appreciate your comments regarding your stay at the Grand Mercure Xi’an on Renmin Square. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More

melbourne
Top Contributor
55 reviews 55 reviews
40 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

We stayed for 2 nights in July an found this hotel to be exception in quality and service. Due to flight delays and cancellations we arrive extremely late, tired and frustrated so it was nice to be greeted in such a friendly manner when we finally arrived. Our suite was amazing (we did get an upgrade due to advantage plus... More

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SofitelXian, Manager at Grand Mercure Xian on Renmin Square, responded to this review

Dear guest, Thank you for sharing your experience at Grand Mercure Xi'an on Renmin Square with us, we are very glad to learn that you enjoyed your stay here. Your satisfaction is what we pursue most. Each ambassador at Grand Mercure tries his best to present a superior service to every guest. Therefore, your feedback will definitely serve as an... More

Manila, Philippines
Top Contributor
99 reviews 99 reviews
31 hotel reviews
36 helpful votes 36 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

When arriving by taxi the entrance to the hotel complex was impressive, as the hotel shares the elegant, tree-lined site with Sofitel and other Accor hotels. The front of the hotel looked like an old traditional style entrance, quite impressive. The reception was both quick and helpful, with good English, a plus in China. The room was of reasonable size... More

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SofitelXian, Manager at Grand Mercure Xian on Renmin Square, responded to this review

Dear guest, Thank you for sharing your experience at Grand Mercure Xian on Renmin Square with us, we are very glad to learn that you enjoyed your stay here. Your satisfaction is what we pursue most. Each ambassador at Grand Mercure tries his best to present a superior service to every guest. Therefore, your feedback will definitely serve as an... More

White Plains, New York
Contributor
19 reviews 19 reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed with my daughter during a short weekend visit to Xian. The hotel room was spacious (by Asian standards) and about normal (by North American standards). The bathroom was large and everything worked well. The beds were a bit uncomfortable as they were worn, but I still slept well. The breakfast buffet was the best we had during our... More

Was this review helpful? Yes
SofitelXian, Manager at Grand Mercure Xian on Renmin Square, responded to this review

Dear guest, Thank you for sharing your experience at Grand Mercure Xian on Renmin Square with us, we are very glad to learn that you enjoyed your stay here. Your satisfaction is what we pursue most. Each ambassador at Grand Mercure tries his best to present a superior service to every guest. Therefore, your feedback will definitely serve as an... More

San Francisco, California
Contributor
15 reviews 15 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 2 weeks ago

Some in our party had to change rooms after the plumbing leaked or would not work. The windows actually open in this old Russian-style building and that let in bugs. Dining room was one of the best and the little park in the private square was beautiful.

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SofitelXian, Manager at Grand Mercure Xian on Renmin Square, responded to this review

Dear guest, Thank you for sharing your experience at Grand Mercure Xian on Renmin Square with us, we are very glad to learn that you are satisfied with the dining room and the little park. Meantime,it comes to my concern that some in your party encountered hardware issues,like plumbing etc.I am so sorry that this was a disappointement and please... More

Victoria, BC
Senior Contributor
31 reviews 31 reviews
23 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Stayed just one night at the Grand Mercure and thoroughly enjoyed ourselves. Pros: - location - within 3-4 blocks of Muslim area for great eating; very secure area (grouped with Sofitel); 1.5km walk from train station - bed - super soft (by North American standards), excellent pillows and gigantic (double+twin) - room size - average (plenty of room for 2... More

Was this review helpful? Yes 1
SofitelXian, Manager at Grand Mercure Xian on Renmin Square, responded to this review

Dear guest, Thank you for sharing your experience at Grand Mercure Xian on Renmin Square with us, we are very glad to learn that you enjoyed your stay here. Your satisfaction is what we pursue most. Each ambassador at Grand Mercure tries his best to present a superior service to every guest. Therefore, your feedback will definitely serve as an... More

Brunswick East, Australia
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
2 of 5 stars Reviewed 3 weeks ago

Alright let me start by saying this hotel is stunning from the outside, the gardens are beautiful as is the hotel. This changes once your inside, Our room was tiny - and I mean small. I have stayed in caravans bigger then this. The previous guests had smoked in the room and it stunk. The staff gave us two air... More

Was this review helpful? Yes
SofitelXian, Manager at Grand Mercure Xian on Renmin Square, responded to this review

Dear guest, Thank you for sharing your experience at Grand Mercure Xian on Renmin Square with us, we are very glad to learn that you are satisfied with the breakfast and regard our staff as being helpful. Meantime,it comes to my concern that you encountered some hardware issues,like airconditioner,shower etc.I am so sorry that this was a disappointement and please... More

KL
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 3 weeks ago

We stayed recently at the Grand Mercure Xian. We stayed in the standard rooms. The hotel location is good and clean surroundings. The hotel lobby is small and the standard room is also small. Staff are friendly but not 5 star standards. The bed is comfortable but the pillows are too soft. Nearly same variety of breakfast every day, sick... More

Was this review helpful? Yes
SofitelXian, Manager at Grand Mercure Xian on Renmin Square, responded to this review

Dear guest, Thank you for sharing your experience at Grand Mercure Xian on Renmin Square with us, we are very glad to learn that you were satisfied with the location and surroundings here. Your satisfaction is what we pursue most. Each ambassador at Grand Mercure tries his best to present a superior service to every guest. Therefore, your feedback will... More

Zug, Switzerland
Senior Contributor
36 reviews 36 reviews
23 hotel reviews
35 helpful votes 35 helpful votes
3 of 5 stars Reviewed 3 weeks ago

Let us begin with the positive sides: a) People at the desk are very friendly and helpful (especially the young gentleman on the night shift). b) Thanks to a router in the room, the wi-fi signal is excellent. So good actually, that you can play the videos on the foreign news sites: A rarity in China. c) The location on... More

Was this review helpful? Yes
SofitelXian, Manager at Grand Mercure Xian on Renmin Square, responded to this review

Dear guest, We very much appreciate your comments regarding your stay at the Grand Mercure on Renmin Square Xian. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More

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Additional Information about Grand Mercure Xian on Renmin Square

Address: No.319 Dongxin Street, Xincheng District, Xi'an 710004, China
Location: China > Shaanxi > Xi'an
Price Range (Based on Average Rates): $
Hotel Class:5 star — Grand Mercure Xian on Renmin Square 5*
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Also Known As:
Grand Mercure On Renmin Square Hotel Xi`An
Mercure Xi An
Accor Xi An
Grand Mercure Xian On Renmin Square China/Shaanxi

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Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style
#6 Romantic Hotel in Xi'an #7 Spa Hotel in Xi'an #8 Luxury Hotel in Xi'an #9 Family Hotel in Xi'an #12 Business Hotel in Xi'an #45 Best Value Hotel in Xi'an
Hotel Class
Official Description (provided by the hotel)
The Grand Mercure Renmin Square is a heritage hotel, first opened in 1957 and is located in the grounds of Renmin Square. The hotel reflects the Sino Russian style of architecture, which is steeped in revolutionary history. There are 202 well appointed rooms, a restaurant and bar. ... more   less 
Number of rooms
194

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  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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