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All 2,164 Xi'an hotels

Grand Mercure Xian on Renmin Square

5.0 of 5 Hotel   |   No.319 Dongxin Street, Xincheng District, Xi'an 710004, China
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Grand Mercure Xian on Renmin Square
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Ranked #19 of 2,164 Hotels in Xi'an
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
Sue N Brisbane, Australia
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534 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Brisbane, Australia
Top Contributor
72 reviews 72 reviews
15 hotel reviews
107 helpful votes 107 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

The Hotel location is very good, walking distance to the drum tower etc and the Muslim centre. The rooms are very comfortable and breakfast had a good selection of western and asian food. Our first night we crashed about 10.30pm as we had another early start in the morning. We were woken at 11.30pm by a group of workers -... More 

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San Antonio
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 1 week ago

We thoroughly enjoyed our stay at the Grand Mercure. Our room was spacious and comfortable and the breakfast buffet was outstanding. However, the exceptional service we received is what we will remember the most. One of the people we were travelling with left something valuable behind when we checked out of the hotel. The housekeeper, Ms. Mary Wen, found the... More 

Was this review helpful? Yes 2
SofitelXian, Manager at Grand Mercure Xian on Renmin Square, responded to this review

Dear cnawan, Thank you for sharing your experience at Grand Mercure Xi’an on Renmin Square with us, we are very glad to learn that you enjoyed your stay here. Your satisfaction is what we pursue most. Each ambassador at Grand Mercure tries his best to present a superior service to every guest. Therefore, your feedback will definitely serve as an... More 

Vancouver, British Columbia, Canada
Top Contributor
57 reviews 57 reviews
32 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed for three nights in a superior king room. The bed was huge and quite comfortable. The room was clean, large bathtub and free wi-fi. Our room had breakfast included. The food was good with a nice selection of Western and Asian food. The location is good, about a 15 minute walk to The Muslim Quarter, Drum Tower and... More 

Was this review helpful? Yes 1
SofitelXian, Manager at Grand Mercure Xian on Renmin Square, responded to this review

Dear VanCan2012, Thank you for sharing your experience at Grand Mercure Xi’an on Renmin Square with us, we are very glad to learn that you enjoyed your stay here. Your satisfaction is what we pursue most. Each ambassador at Grand Mercure tries his best to present a superior service to every guest. Therefore, your feedback will definitely serve as an... More 

Senior Contributor
24 reviews 24 reviews
15 hotel reviews
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed December 21, 2014 via mobile

This hotel was very difficult to find for our taxi driver - just a word of warning! It's off the street and you needs to go through an entrance/gate; it's in the same little complex as the Sofitel. We received a free upgrade on our arrival. The room and the bed were huge! Very nice rooms, done with older-style decor... More 

Was this review helpful? Yes 2
SofitelXian, Manager at Grand Mercure Xian on Renmin Square, responded to this review

Dear BriHaywood, Thank you for sharing your experience at Grand Mercure Xi’an on Renmin Square with us, we are very glad to learn that you enjoyed your stay here. Your satisfaction is what we pursue most. Each ambassador at Grand Mercure tries his best to present a superior service to every guest. Therefore, your feedback will definitely serve as an... More 

Brisbane, Australia
Senior Contributor
46 reviews 46 reviews
28 hotel reviews
74 helpful votes 74 helpful votes
5 of 5 stars Reviewed December 19, 2014

We stayed for three nights as part of a holiday booked through a tour company. This is a very nice hotel. The rooms are comfortable. The beds are firm which I quite like. We only had breakfast in the hotel and it was very good. The hotel is in a very convenient location. The only downside for me was that... More 

Was this review helpful? Yes 1
SofitelXian, Manager at Grand Mercure Xian on Renmin Square, responded to this review

Dear PeterY62, We very much appreciate your comments regarding your stay at the Grand Mercure Xi’an on Renmin Square. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More 

Minato-ku, Tokyo, Japan
Contributor
19 reviews 19 reviews
7 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed December 16, 2014

We arrived late and were exhausted. The checkin was very fast and the room had everything we needed. Comfortable bed, wifi, and a nice shower! The location was close to many restaurants and sites. We only had one night in Xi'an and the Grand Mercure was a good choice for our large tour group.

Was this review helpful? Yes 1
SofitelXian, Manager at Grand Mercure Xian on Renmin Square, responded to this review

Dear Rich M, We very much appreciate your comments regarding your stay at the Grand Mercure Xi’an on Renmin Square. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality... More 

Reviewer
5 reviews 5 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed December 14, 2014

Hotel is located in a complex of hotels in a central location within the walls in Xian. It is a 15-20 minute walk to the Drum Tower and Beiyuanmen Road (lots of touristy places to eat, all halal). Just turn right from the entrance of the complex. Some shops / malls nearby too.

Was this review helpful? Yes 1
SofitelXian, Manager at Grand Mercure Xian on Renmin Square, responded to this review

Dear Oliver P, Thank you for sharing your experience at Grand Mercure Xi’an on Renmin Square with us, we are very glad to learn that you enjoyed your stay here. Your satisfaction is what we pursue most. Each ambassador at Grand Mercure tries his best to present a superior service to every guest. Therefore, your feedback will definitely serve as... More 

Whitby, United Kingdom
Senior Contributor
23 reviews 23 reviews
13 hotel reviews
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed December 7, 2014

This is a comfortable option within a compound of several hotels and restaurants which is very conveniently situated in central Xian. The rooms are comfortable and well equipped. The hotel does not offer a wide range of facilities or services but for a short tourist stay it was an excellent choice. One of those hotels that does everything right within... More 

Was this review helpful? Yes 1
SofitelXian, Manager at Grand Mercure Xian on Renmin Square, responded to this review

Dear polfoster, Thank you for choosing to stay with us at Grand Merucre Xi'an on your recent visit to the city and very much for taking the time to share your experience with us. At Grand Merucre, we strive to provide superior levels of service to all guests; therefore your feedback is very important to us and we thank you... More 

Joshua Tree, California
Senior Contributor
38 reviews 38 reviews
17 hotel reviews
25 helpful votes 25 helpful votes
5 of 5 stars Reviewed December 1, 2014

I was very impressed with this hotel -- rooms (and the bathrooms, oh Momma~), amenities, food, service. One must have tour guides to do just about anything in China if you're only in a city for a few days, but we were always happy to return to our room.

Was this review helpful? Yes 1
SofitelXian, Manager at Grand Mercure Xian on Renmin Square, responded to this review

Dear DesertCA, Thank you for choosing to stay with us at Grand Merucre Xi'an on your recent visit to the city and very much for taking the time to share your experience with us. At Grand Merucre, we strive to provide superior levels of service to all guests; therefore your feedback is very important to us and we thank you... More 

New Zealand
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed November 20, 2014

What can I say! Just excellent! Lovely hotel, lovely room, lovely breakfadt, lovely service! The hotel is licated on a square, very trendy, and very safe! Close to town, shopping nearby, a few minutes to the railway station to catch bus 306 to the terracotta warriors....l

Was this review helpful? Yes 2
SofitelXian, Manager at Grand Mercure Xian on Renmin Square, responded to this review

Dear Rafagonz, Thank you for sharing your experience at Grand Mercure Xi’an on Renmin Square with us, we are very glad to learn that you enjoyed your stay here. Your satisfaction is what we pursue most. Each ambassador at Grand Mercure tries his best to present a superior service to every guest. Therefore, your feedback will definitely serve as an... More 

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Additional Information about Grand Mercure Xian on Renmin Square

Address: No.319 Dongxin Street, Xincheng District, Xi'an 710004, China
Location: China > Shaanxi > Xi'an
Price Range (Based on Average Rates): $
Hotel Class:5 star — Grand Mercure Xian on Renmin Square 5*
Number of rooms: 194
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Also Known As:
Grand Mercure On Renmin Square Hotel Xi`An
Mercure Xi An
Accor Xi An
Grand Mercure Xian On Renmin Square China/Shaanxi
Hotel Style:
#9 Romantic Hotel in Xi'an
#9 Business Hotel in Xi'an
#10 Spa Hotel in Xi'an
#11 Family Hotel in Xi'an
#15 Luxury Hotel in Xi'an
#45 Best Value Hotel in Xi'an

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