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All 2,154 Xi'an hotels

Grand Mercure Xian on Renmin Square

5.0 of 5 Hotel   |   No.319 Dongxin Street, Xincheng District, Xi'an 710004, China
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Grand Mercure Xian on Renmin Square
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Ranked #17 of 2,154 Hotels in Xi'an
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
Rafagonz New Zealand
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521 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New Zealand
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

What can I say! Just excellent! Lovely hotel, lovely room, lovely breakfadt, lovely service! The hotel is licated on a square, very trendy, and very safe! Close to town, shopping nearby, a few minutes to the railway station to catch bus 306 to the terracotta warriors....l

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SofitelXian, Manager at Grand Mercure Xian on Renmin Square, responded to this review

Dear Rafagonz, Thank you for sharing your experience at Grand Mercure Xi’an on Renmin Square with us, we are very glad to learn that you enjoyed your stay here. Your satisfaction is what we pursue most. Each ambassador at Grand Mercure tries his best to present a superior service to every guest. Therefore, your feedback will definitely serve as an... More

Paris, France
Contributor
11 reviews 11 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 1 week ago

An excellent hotel, large and comfortable rooms, excelelnt breakfast, very helpful staff. They sorted our visits to the Terracotta warriors, with excellent service. It is about 30' walk to the city centre. But you could just hole up in the large hotel complex, inc Mercure, Sofitel, bars (great cocktails), fitness etc... A good place to stay.

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SofitelXian, Manager at Grand Mercure Xian on Renmin Square, responded to this review

Dear davidselig, Thank you for sharing your experience at Grand Mercure Xi’an on Renmin Square with us, we are very glad to learn that you enjoyed your stay here. Your satisfaction is what we pursue most. Each ambassador at Grand Mercure tries his best to present a superior service to every guest. Therefore, your feedback will definitely serve as an... More

Fort Pierce, Florida
Top Contributor
110 reviews 110 reviews
15 hotel reviews
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed 1 week ago

Uncommonly, this hotel has free Wifi in the room. The location is a plus as well. Convenient to attractions and only a short distance to a well known dumpling restaurant and traditional Tang Dynasty entertainment. Cleanliness and an appealing breakfast buffet make this hotel accommodation one of the best in the area.

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SofitelXian, Manager at Grand Mercure Xian on Renmin Square, responded to this review

Dear Felicia B, We very much appreciate your comments regarding your stay at the Grand Mercure Xi’an on Renmin Square. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality... More

Contributor
18 reviews 18 reviews
13 hotel reviews
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 2 weeks ago

The room was very clean and everything was well organized in it. The staff were very helpful and they can speak English. The breakfast very very good, with different choices... International and Chinese food... Everything was delicious.

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SofitelXian, Manager at Grand Mercure Xian on Renmin Square, responded to this review

Dear Rodrigo C, Thank you for sharing your experience at Grand Mercure Xi’an on Renmin Square with us, we are very glad to learn that you enjoyed your stay here. Your satisfaction is what we pursue most. Each ambassador at Grand Mercure tries his best to present a superior service to every guest. Therefore, your feedback will definitely serve as... More

paris
Senior Contributor
37 reviews 37 reviews
33 hotel reviews
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed 3 weeks ago

although a bit old fashioned, this place is very nice, rooms are very big, very clean, staff speaks good english, breakfast buffet is very good... in the evening if you want to eat there you have to go to next buiding, Sofitel as this is a complex of 4 or 5 different hôtels all together. I tried the restaurant Azur... More

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SofitelXian, Manager at Grand Mercure Xian on Renmin Square, responded to this review

Dear paris16traveler, Thank you for sharing your experience at Grand Mercure Xi’an on Renmin Square with us, we are very glad to learn that you enjoyed your stay here. Your satisfaction is what we pursue most. Each ambassador at Grand Mercure tries his best to present a superior service to every guest. Therefore, your feedback will definitely serve as an... More

Middlesbrough
Top Contributor
56 reviews 56 reviews
17 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 3 weeks ago

We stayed here for two nights as part of a tour of china. Our room was a bit small but very clean as was the bathroom - no mould! They turn down your bed for you and put slippers and a mat at the side of your bed - nice touch. We ate breakfast here which was fine with a... More

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SofitelXian, Manager at Grand Mercure Xian on Renmin Square, responded to this review

Dear Mudge15, Thank you for sharing your experience at Grand Mercure Xi’an on Renmin Square with us, we are very glad to learn that you enjoyed your stay here. Your satisfaction is what we pursue most. Each ambassador at Grand Mercure tries his best to present a superior service to every guest. Therefore, your feedback will definitely serve as an... More

Doncaster, United Kingdom
Senior Contributor
39 reviews 39 reviews
21 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed 3 weeks ago

My wife and I stayed recently at the Grand Mercure, Xian for two nights as our base for a visit to see the Terracotta Warriors. The Hotel is centrally located, situated behind the Sofitel in a quiet area with lovely gardens. At the time of our visit it was the Chinese national holiday and because of this our hotel restaurant... More

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SofitelXian, Manager at Grand Mercure Xian on Renmin Square, responded to this review

Dear Colin L, Thank you very much indeed for taking time to provide us your comments following your recent stay with us. While I was glad to read that you found the team members of the hotel were quite friendly, I was very concerned to learn that some areas of our hotel were not up to your expectations. At Grand... More

Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 4 weeks ago

This hotel was pleasant to stay at. The room layout was good and a reasonable size. Breakfast was organised with a good choice of selections. Staff were pleasant and efficient. Location was ok but the entry was a bit obscure. Limited number of lifts but not many floors. May be better hotels in town but this one is more than... More

Was this review helpful? Yes
SofitelXian, Manager at Grand Mercure Xian on Renmin Square, responded to this review

Dear Bill B, Thank you for sharing your experience at Grand Mercure Xi’an on Renmin Square with us, we are very glad to learn that you enjoyed your stay here. Your satisfaction is what we pursue most. Each ambassador at Grand Mercure tries his best to present a superior service to every guest. Therefore, your feedback will definitely serve as... More

Bass, Victoria, Australia
Contributor
12 reviews 12 reviews
4 hotel reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 4 weeks ago

My biggest disappointment was the lighting ,too dark and confusing to work, but room was a good size and clean , some staff at reception didn't understand English Location was very good,, near city wall and muslim mosque .. WE did ot have any meals there but breakfast was good

Was this review helpful? Yes
SofitelXian, Manager at Grand Mercure Xian on Renmin Square, responded to this review

Dear Ron Gwen W, We very much appreciate your comments regarding your stay at the Grand Mercure. It is always a pleasure to receive positive feedback. I was very concerned to learn that some of the areas of the hotel were not up to your expectations.We appreciate your sharing your concerns, and we have brought this to the attention of... More

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Additional Information about Grand Mercure Xian on Renmin Square

Address: No.319 Dongxin Street, Xincheng District, Xi'an 710004, China
Location: China > Shaanxi > Xi'an
Price Range (Based on Average Rates): $
Hotel Class:5 star — Grand Mercure Xian on Renmin Square 5*
Number of rooms: 194
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Also Known As:
Grand Mercure On Renmin Square Hotel Xi`An
Mercure Xi An
Accor Xi An
Grand Mercure Xian On Renmin Square China/Shaanxi

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