We booked a basic room on Expedia and were horrified by what we were offered so we upgraded to a "better" renovated room (About $5 more a night). This room was still a bit run down and not very clean. Bathroom had some bad sewer odours and the water stopped working for a few hours. Staff don't speak much English.... More

We stay at this hotel for 3 nights.. Room was very clean and bright.. Even thou it was off the main road and on a side street.. staff was very good also.. as manager came up to speak english to me and explain many things.. The onther thing i had to complain about was the food service.. As breakfast came... More

This hotel may seem like a deal pricewise (320 Yuan per night) but even the old saying "you get what you pay for" would not apply to this terrible hotel. Off the beaten path of almost all transportation for hire, most cabs refuse to even go there. Its strange because its not really remote or far from the city sights,... More

First of all, this hotel is difficult to find as the name of the hotel is only in Chinese. Second, during evening there are no English speakers at the front desk. You have the manager if you have questions. The hotel looks like as there hasn't been maintenance for a very long time! Especially the 4th floor with the restaurant,... More

I cam t to Xian for a few days last week and was pleasantly surprised by the great accommodationat the New Canaan International Hotel.The room was clean and beautiful,with air conditioning.The cleaning staffcleaned the room regularly to a sparkling standard.The staff were very polite and friendly and made me feel very welcome.I was delighted by the excellent customer service,and highly... More

jilly kang manager self proclaimed owner, is a b to the extreme, this hotel is 45 usd and is not worth the trouble to check in, we booked on popular booking site and were so disappointed, first wrong directions, second confusion on service charges, which jilly claimed all hotels charged how could i be so stupid,,,she said it,,,,,the rooms are... More

My Husband and I travelled to a number of cities in China, this was the second pit stop and definitely the worst of the places we stayed at. It started with a horrible experience with a taxi driver who tried to rip us off by refusing to use the meter from the airport to the hotel. She took diversions after... More

Having stayed in budget hotels in Nanjing, Beijing, shanghai and Yangshuo, the Canaan was the worst out of the five and for pretty much the same price. Although billed as a hotel for foreign travellers the staff were not up to the level of english I'd have liked. The room (standard) was cleaned each day but remained dirty in the... More