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Canaan International Hotel

3.0 of 5
No.132 East Street, Xi'an 710001, China
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Canaan International Hotel
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Ranked #213 of 2,171 Hotels in Xi'an
A recent review
4 of 5 stars Reviewed April 11, 2013
lawmert Huddersfield, United Kingdom
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109 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    3.5 of 5 stars
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Berlin, Germany
Senior Contributor
29 reviews 29 reviews
9 hotel reviews
14 helpful votes 14 helpful votes
2 of 5 stars Reviewed today NEW

Ive stayed in lots of places but I wouldn't recommend you stay here. Price and hotel do not match, for half the price it is ok. Reception at check in were very rude. We were an inconvenience for her and she got very short very quickly. The room was dodgy. Bathroom was a tiled corner of weird proportions with filthy... More 

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Plantation, Florida
Top Contributor
85 reviews 85 reviews
35 hotel reviews
60 helpful votes 60 helpful votes
2 of 5 stars Reviewed July 28, 2013

There are more negatives than positives for this hotel. I will be brief: Negatives: 1- No English speaking staff. Difficult to even get a security box, as there isn't one in the room. 2- No English TV channels. I asked the manager, she dispatched a non- English speaking staff to check. Hmm. Don't you know???? Then staff member starts to... More 

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Huddersfield, United Kingdom
Senior Contributor
36 reviews 36 reviews
12 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed April 11, 2013 via mobile

I was shocked to read the other reviews about this hotel as we were happy with our room and stay. The only negatives are that the bed is very hard and the hotel was very difficult to find, basically because it isn't on the road it says it it, it's on a road just behind the main road. The location... More 

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Ballina, Australia
Contributor
11 reviews 11 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed October 10, 2012

When we first arrived at the entry to the hotel we thought we were in a slum area. As it turns out the area was not that bad. We found restaurants and shopping malls and markets within easy walk. The room itself was not that bad, Iv'e been in worse but for US$31.00 we could have done better. Our freinds... More 

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Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
9 helpful votes 9 helpful votes
1 of 5 stars Reviewed May 15, 2012 via mobile

This hotel should be closed. It is unfit to stay in. The sewer odor alone makes it unbearable. This hotel was booked for me by Great Wall Adventure Club Tour Organization. When I complained, all they could say was sorry. I have stayed in a lot of 3 star hotels. This one is a 0 star and would be closed... More 

Was this review helpful? Yes 3
Toulouse, France
Contributor
16 reviews 16 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
2 of 5 stars Reviewed January 6, 2012

We booked a basic room on Expedia and were horrified by what we were offered so we upgraded to a "better" renovated room (About $5 more a night). This room was still a bit run down and not very clean. Bathroom had some bad sewer odours and the water stopped working for a few hours. Staff don't speak much English.... More 

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Kentucky
Top Contributor
115 reviews 115 reviews
24 hotel reviews
32 helpful votes 32 helpful votes
4 of 5 stars Reviewed November 28, 2011

We stay at this hotel for 3 nights.. Room was very clean and bright.. Even thou it was off the main road and on a side street.. staff was very good also.. as manager came up to speak english to me and explain many things.. The onther thing i had to complain about was the food service.. As breakfast came... More 

Was this review helpful? Yes 3
Gig Harbor, Washington
Senior Contributor
43 reviews 43 reviews
13 hotel reviews
44 helpful votes 44 helpful votes
1 of 5 stars Reviewed October 18, 2011

This hotel may seem like a deal pricewise (320 Yuan per night) but even the old saying "you get what you pay for" would not apply to this terrible hotel. Off the beaten path of almost all transportation for hire, most cabs refuse to even go there. Its strange because its not really remote or far from the city sights,... More 

Was this review helpful? Yes 3
The Hague, The Netherlands
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed August 3, 2011

First of all, this hotel is difficult to find as the name of the hotel is only in Chinese. Second, during evening there are no English speakers at the front desk. You have the manager if you have questions. The hotel looks like as there hasn't been maintenance for a very long time! Especially the 4th floor with the restaurant,... More 

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Hokitika, New Zealand
Top Contributor
85 reviews 85 reviews
24 hotel reviews
74 helpful votes 74 helpful votes
5 of 5 stars Reviewed August 2, 2011

I cam t to Xian for a few days last week and was pleasantly surprised by the great accommodationat the New Canaan International Hotel.The room was clean and beautiful,with air conditioning.The cleaning staffcleaned the room regularly to a sparkling standard.The staff were very polite and friendly and made me feel very welcome.I was delighted by the excellent customer service,and highly... More 

Was this review helpful? Yes 3
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