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All 2,042 Xi'an hotels

Orient Hotel Xi'an

4.0 of 5 Hotel   |   No.393 Zhuque Road, Xi'an 710061, China
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Ranked #190 of 2,042 Hotels in Xi'an
A recent review
3 of 5 stars reviewed yesterday
Char19828
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195 reviews from our community

Traveler rating
    9
    123
    45
    14
    4
See reviews for
2
5
4
9
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Russian first
  • Any
English first
Reviewer
5 reviews 5 reviews
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed yesterday NEW via mobile

I stayed at this hotel as part of a tour and was surprised to find some things in our room. First of all it was supposed to be a non smoking room but it was evident that someone had smoked. It was disgusting. There was food and various other items on the walls and on the doors. Then I stumbled... More

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Royston, United Kingdom
Top Contributor
181 reviews 181 reviews
26 hotel reviews
109 helpful votes 109 helpful votes
4 of 5 stars Reviewed 1 week ago

It looks and feels pretty good, its clean and smart and looks and feels like its an upmarket hotel. However there are a few niggles. The bellhops are surly and wont go out in the rain, waitresses come in fours to demand payment for drinks in the middle of your meal and rooms at the front (even 15 floors up)... More

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Brisbane
Senior Contributor
41 reviews 41 reviews
17 hotel reviews
38 helpful votes 38 helpful votes
4 of 5 stars Reviewed February 21, 2014

I've stayed in many hotels in Xi'An, and this one had the best English speaking staff. They were real professionals and I liked the way they discreetly inquired where did I stay before and what did I liked and didn't like in their hotel. Rooms are smaller than in the other hotels with the same rating, but they were reasonably... More

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edinburgh
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed February 5, 2014

this hotel is a welcome haven after a long day of sightseeing. As you enter the rather spectacular exterior you are blown away by the space and opulence of the foyer. It really is spectacular. Staff are superb and nothing is too much trouble. All staff great guests with a warm smile and a hello. The dining room on the... More

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Wimborne, Dorset, England
Senior Contributor
27 reviews 27 reviews
27 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed October 18, 2013

Very nice hotel with comfortable if, slightly smallish room. Good bathroom. Internet on TV in room but WiFi only available in reception which is a bit disappointing for a hotel of this size and modernity. Breakfast was a good choice in a revolving restaurant at the top....except it no longer goes around! Perhaps it revolves at dinner only. No matter.... More

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Sydney
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed September 27, 2013

I would like to be able to give this hotel 3 1/2 stars - it's better than 3 but not quite a 4. My "single" bed had two very large single beds in it. The room and bathroom had all the usual amenities. The bathroom was a bit tired in places, but it was clean. I do like a hotel... More

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Stoke-on-Trent, United Kingdom
Top Contributor
72 reviews 72 reviews
9 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed September 22, 2013

The reviews I read weren't promising, but as the second hotel in our China tour, we foud it to be clean and comfortable. The bathroom was well appointed and the beds comfortale (if a bit hard!). Breakfast was served on the top floor was good with reasonable choice of western food for those not daring enough to start the day... More

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Canberra, Australia
Top Contributor
175 reviews 175 reviews
97 hotel reviews
189 helpful votes 189 helpful votes
3 of 5 stars Reviewed September 17, 2013

My wife and I stayed here for three nights at the start of a Wendy Wu 'Silk Road Explorer' tour in September 2013. The hotel was probably among the best in town when opened in 1992, and is now a good mid-range choice although it could do with some refurbishment, including new carpets. Our room (1302) was clean and comfortable,... More

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Torquay
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
16 helpful votes 16 helpful votes
1 of 5 stars Reviewed April 18, 2013

Smokers will love this hotel...they needn't even light up a cigarette...just breathe in the air, from the reception that reeks of tobacco, to the rooms that overpower you with the odour....beds, pillows, sheets and towels...all of them smell...a serious problem in this hotel! I asked for a non-smoking room..what a fool I was....expecting something that's normal in a hotel. It... More

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New York City, New York
Top Contributor
50 reviews 50 reviews
40 hotel reviews
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed April 13, 2013

To be honest, one star is probably more accurate, but since I didn't encounter any insects, get sick from the hotel's food, and wasn't lied to be anyone at reception, I can't give the absolute minimum. For your own well-being please do not stay here. I stayed here as part of a tour and the only positive thing I can... More

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Additional Information about Orient Hotel Xi'an

Address: No.393 Zhuque Road, Xi'an 710061, China
Location: China > Shaanxi > Xi'an
Price Range (Based on Average Rates): $
Hotel Class:4 star — Orient Hotel Xi'an 4*
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Also Known As:
Orient Hotel Xi'An China/Shaanxi
Orient Xi An

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