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All 1,977 Xi'an hotels

Orient Hotel Xi'an

4.0 of 5 Hotel   |   No.393 Zhuque Road, Xi'an 710061, China
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68%
Ranked #186 of 1,977 hotels in Xi'an
A recent review
4 of 5 stars Reviewed February 21, 2014
PantaOz Brisbane
  • Reviews (192)
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  • Room tips (5)
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192 people have reviewed this hotel

Traveler rating
    9
    122
    44
    13
    4
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9
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Russian first
  • Any
English first
Brisbane
Senior Contributor
37 reviews 37 reviews
16 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed February 21, 2014

I've stayed in many hotels in Xi'An, and this one had the best English speaking staff. They were real professionals and I liked the way they discreetly inquired where did I stay before and what did I liked and didn't like in their hotel. Rooms are smaller than in the other hotels with the same rating, but they were reasonably... More

Was this review helpful? Yes 2
edinburgh
Senior Contributor
22 reviews 22 reviews
5 hotel reviews
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed February 5, 2014

this hotel is a welcome haven after a long day of sightseeing. As you enter the rather spectacular exterior you are blown away by the space and opulence of the foyer. It really is spectacular. Staff are superb and nothing is too much trouble. All staff great guests with a warm smile and a hello. The dining room on the... More

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Wimborne, Dorset, England
Senior Contributor
27 reviews 27 reviews
27 hotel reviews
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed October 18, 2013

Very nice hotel with comfortable if, slightly smallish room. Good bathroom. Internet on TV in room but WiFi only available in reception which is a bit disappointing for a hotel of this size and modernity. Breakfast was a good choice in a revolving restaurant at the top....except it no longer goes around! Perhaps it revolves at dinner only. No matter.... More

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Sydney
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed September 27, 2013

I would like to be able to give this hotel 3 1/2 stars - it's better than 3 but not quite a 4. My "single" bed had two very large single beds in it. The room and bathroom had all the usual amenities. The bathroom was a bit tired in places, but it was clean. I do like a hotel... More

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Stoke-on-Trent, United Kingdom
Top Contributor
70 reviews 70 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed September 22, 2013

The reviews I read weren't promising, but as the second hotel in our China tour, we foud it to be clean and comfortable. The bathroom was well appointed and the beds comfortale (if a bit hard!). Breakfast was served on the top floor was good with reasonable choice of western food for those not daring enough to start the day... More

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Canberra, Australia
Top Contributor
164 reviews 164 reviews
93 hotel reviews
176 helpful votes 176 helpful votes
3 of 5 stars Reviewed September 17, 2013

My wife and I stayed here for three nights at the start of a Wendy Wu 'Silk Road Explorer' tour in September 2013. The hotel was probably among the best in town when opened in 1992, and is now a good mid-range choice although it could do with some refurbishment, including new carpets. Our room (1302) was clean and comfortable,... More

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Torquay
Senior Contributor
25 reviews 25 reviews
16 hotel reviews
12 helpful votes 12 helpful votes
1 of 5 stars Reviewed April 18, 2013

Smokers will love this hotel...they needn't even light up a cigarette...just breathe in the air, from the reception that reeks of tobacco, to the rooms that overpower you with the odour....beds, pillows, sheets and towels...all of them smell...a serious problem in this hotel! I asked for a non-smoking room..what a fool I was....expecting something that's normal in a hotel. It... More

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New York City, New York
Top Contributor
50 reviews 50 reviews
40 hotel reviews
34 helpful votes 34 helpful votes
2 of 5 stars Reviewed April 13, 2013

To be honest, one star is probably more accurate, but since I didn't encounter any insects, get sick from the hotel's food, and wasn't lied to be anyone at reception, I can't give the absolute minimum. For your own well-being please do not stay here. I stayed here as part of a tour and the only positive thing I can... More

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Hong Kong, China
Senior Contributor
46 reviews 46 reviews
46 hotel reviews
39 helpful votes 39 helpful votes
2 of 5 stars Reviewed February 26, 2013

Stayed for 4 nights in December 2012. A dated hotel in gloomy December. First room entered smelt like a gas chamber. Got a second room which was much better. Front desk was could be more friendly. Double glazed window (very dirty due to bad pollution in the city) but the sound proofing was poor and could hear traffic noise and... More

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Canberra, Australia
Reviewer
5 reviews 5 reviews
5 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed October 21, 2012

The room was clean and comfortable. Bathroom was well maintained. Buffet breakfast on the top floor was good with plenty of choice. The view from the top floor of the sun rising above the city skyline was amazing. Overall, a good experience.

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Additional Information about Orient Hotel Xi'an

Address: No.393 Zhuque Road, Xi'an 710061, China
Location: China > Shaanxi > Xi'an
Price Range (Based on Average Rates): $
Hotel Class:4 star — Orient Hotel Xi'an 4*
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Also Known As:
Orient Hotel Xi'An China/Shaanxi
Orient Xi An

40 photos of this hotel

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Amenities

Business Center with Internet Access Fitness Center with Gym / Workout Room Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style
#40 Luxury Hotel in Xi'an #138 Best Value Hotel in Xi'an
Hotel Class
Number of rooms
293

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