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All 2,042 Xi'an hotels

Grand Metropark Hotel Xi'an

4.0 of 5 Hotel   |   No.158 Dongda Street, Beilin District, Xi'an 710001, China
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Ranked #52 of 2,042 Hotels in Xi'an
A recent review
3 of 5 stars reviewed 2 weeks ago
amag4523 Dublin
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539 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
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Dublin
Top Contributor
68 reviews 68 reviews
41 hotel reviews
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed 2 weeks ago via mobile

Stayed as part of a travelling group. The entrance is undergoing refurbishment The bedroom was nice however the piped music or piano playing was still audible even though I was on the 6th floor The atrium area is very dark and dated We had breakfast and dinner both buffet style. There was also free wine beer and soft drinks available... More

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Boston
Senior Contributor
25 reviews 25 reviews
19 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed August 13, 2014

10 minutes walk to the main attractions in downtown and night life. Gorgeous lobby. Our room was clean, spacious, but a little outdated . A weak free wifi in the room, but it was fine in the lobby. Breakfast was the best in China. It is impossible to get a cab from the hotel. Staff in the lobby was not... More

Was this review helpful? Yes 1
Guest_Relation_GSC, Guest Relations Manager at Grand Metropark Hotel Xi'an, responded to this review

To luvtrav2, Thank you very much for taking the time out of your day and writing this review. And also it is very kind of you to call out breakfast 'the best in China' . If your are ever in Xi'an please remember us! More

Kansas
Senior Contributor
23 reviews 23 reviews
8 hotel reviews
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed August 13, 2014

We had no problems. When we checked in, one room was noticeably a smoking room, and they let us change rooms easily-with help from our guide. About a 20-25 minute walk to Muslim street. Breakfast was one of the better ones with a nice variety of Western and Chinese dishes. Rooms were a bit dated, but comfortable. We were one... More

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Guest_Relation_GSC, Guest Relations Manager at Grand Metropark Hotel Xi'an, responded to this review

To biayh, We are very glad that you stay with us went smoothly. Our location here in Xi'an is one of our greatest selling points. We are about 30 minutes from a mojority of the local sites. Thank you for choosing Grand Metropark Xi'an. More

Tokyo, Japan
Senior Contributor
24 reviews 24 reviews
10 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed August 5, 2014

This hotel is located in center of xian,so we can visit anywhere we want. The interior is gorgeous, you feel the luxurious atmosphere. I have heard the room is old, but it was enough big and clean. There is a service of cookies and welcome drink always in the lobby. And there is a Chinese and Western cuisine buffet breakfast,... More

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Guest_Relation_GSC, Guest Relations Manager at Grand Metropark Hotel Xi'an, responded to this review

To Oyaton, Thank you very much for taking the time out of your day to write this review. i am very glad you enjoyed your stay, and also thank you for taking such good pictures! If you ever are in Xi'an please do remember us!! More

Redmond, Washington
Reviewer
5 reviews 5 reviews
4 hotel reviews
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 5, 2014

Was very surprised in this so called 5 star Hotel that the top two floors was a pre and post maternity floor. I complained,and was told by non other the GM Mr Donovan that this was a service to clients??? To hear babies crying is wonderfyl but NOT in a Hotel This Hotel should NOT have a 5 star rating

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Contributor
13 reviews 13 reviews
5 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed June 17, 2014 via mobile

We were constantly on the go so not in the hotel much. The staff are friendly and helpful, the rooms are clean and comfortable. Breakfast is a great mix of Western and Chinese cuisine buffet so there is more than enough. We only had breakfast but others are offered too.

Was this review helpful? Yes 1
Guest_Relation_GSC, Guest Relations Manager at Grand Metropark Hotel Xi'an, responded to this review

To Caryn, I'm very glad to hear that everything went well when you stayed in our hotel. We pride ourselves in the politeness and efficency of our staff members, so being able to hear this from a valued customer is most rewarding. If you ever do get the chance to come to Xi'an, Please do remember Us! More

Cardiff, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed June 15, 2014

Upon entering the Grand Metropark hotel in Xi'an I was taken aback by the impressive lobby that stood before me. Check in was quick and easy and the lifts to the rooms were close by, by the time I stepped foot out of the lift I was hit by the noise of parrots screeching and babies screaming. As I walked... More

Was this review helpful? Yes 2
Guest_Relation_GSC, Guest Relations Manager at Grand Metropark Hotel Xi'an, responded to this review

To Lloyd T I am sorry to hear that your stay at the Grand Metropark Hotel Xi'an was not to your expectations. We offer the babysitting service so that both employees and guests can have their children looked after when they go experience the city. However we are now dealing with the issue you have stated in this review. Thank... More

Grapevine, Texas
Top Contributor
241 reviews 241 reviews
95 hotel reviews
201 helpful votes 201 helpful votes
4 of 5 stars Reviewed May 2, 2014

Grand Metro Park is a very nice, spacious hotel. I think it was the Hilton or Hyatt before it was Grand Metro Park. We were only there 2 nights, but the room was quite comfortable. The service was good. Our stay included breakfast. They line up a buffet along a hall and then the breakfast room where you sit looks... More

Was this review helpful? Yes 1
Guest_Relation_GSC, Guest Relations Manager at Grand Metropark Hotel Xi'an, responded to this review

To LoJo34, Thank you very much for taking out the time to fill out a review, we apologise in the delay in response. We are very pleased to see that you had a pleasant stay during your visit, also by uploading multiple photos of the room you stayed in, allows others a deeper insight into our guest rooms.. And you... More

Hong Kong
Top Contributor
86 reviews 86 reviews
20 hotel reviews
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed April 22, 2014

The good: centrally located, 15 min walk from the bell tower and 5 min from the east gate; a few min walk away from one of the city's main shopping street; nice rooms; clean bathrooms; great choice of breakfast; friendly service; two restaurants; The bad: look dated and dirty, do t let yourself be deceived; except for the two restaurants... More

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Guest_Relation_GSC, Guest Relations Manager at Grand Metropark Hotel Xi'an, responded to this review

To Xueyan, Thank You vey much in writing up such a positive review. Thanks the Grand Metropark Hotel's location within the city, allows guests to visit place like the Bell and Drum Tower, as you so mentioned. It also within walking distance of the Muesum of Forest Stone Tablets, and If your willing to go a little further, the Big... More

Cork, Ireland
Contributor
16 reviews 16 reviews
11 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed April 15, 2014

Stayed in this hotel for 2 nights as part of the Travel Department Solo friendly Chinese Holiday Hotel was very centrally located Rooms were in good condition and the beds were comfortable Breakfast was very good with a wide and varied choices I would certainly recommend this hotel

Was this review helpful? Yes 1
Guest_Relation_GSC, Guest Relations Manager at Grand Metropark Hotel Xi'an, responded to this review

To JOANce, May i personally thank you in taking time out to write a review for us, especially one so positive. It sounds like you got the most out of the hotel during your stay, and if your ever to plan to return to Xi'an, please do stay with us again. More

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Additional Information about Grand Metropark Hotel Xi'an

Address: No.158 Dongda Street, Beilin District, Xi'an 710001, China
Phone Number:
Location: China > Shaanxi > Xi'an
Price Range (Based on Average Rates): $
Hotel Class:4 star — Grand Metropark Hotel Xi'an 4*
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Also Known As:
Hyatt Regency Xi An
Hyatt Xi An
Grand Metropark Hotel Xi'An China/Shaanxi

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