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All 1,989 Xi'an hotels

Grand Metropark Hotel Xi'an

4.0 of 5 Hotel   |   No.158 Dongda Street, Beilin District, Xi'an 710001, China
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Ranked #50 of 1,989 hotels in Xi'an
A recent review
4 of 5 stars Reviewed June 17, 2014
Caryn A
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533 people have reviewed this hotel

Traveler rating
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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
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English first
Contributor
11 reviews 11 reviews
4 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed June 17, 2014 via mobile

We were constantly on the go so not in the hotel much. The staff are friendly and helpful, the rooms are clean and comfortable. Breakfast is a great mix of Western and Chinese cuisine buffet so there is more than enough. We only had breakfast but others are offered too.

Was this review helpful? Yes 1
Guest_Relation_GSC, Guest Relations Manager at Grand Metropark Hotel Xi'an, responded to this review

To Caryn, I'm very glad to hear that everything went well when you stayed in our hotel. We pride ourselves in the politeness and efficency of our staff members, so being able to hear this from a valued customer is most rewarding. If you ever do get the chance to come to Xi'an, Please do remember Us! More

Cardiff, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
4 helpful votes 4 helpful votes
3 of 5 stars Reviewed June 15, 2014

Upon entering the Grand Metropark hotel in Xi'an I was taken aback by the impressive lobby that stood before me. Check in was quick and easy and the lifts to the rooms were close by, by the time I stepped foot out of the lift I was hit by the noise of parrots screeching and babies screaming. As I walked... More

Was this review helpful? Yes 2
Guest_Relation_GSC, Guest Relations Manager at Grand Metropark Hotel Xi'an, responded to this review

To Lloyd T I am sorry to hear that your stay at the Grand Metropark Hotel Xi'an was not to your expectations. We offer the babysitting service so that both employees and guests can have their children looked after when they go experience the city. However we are now dealing with the issue you have stated in this review. Thank... More

Grapevine, Texas
Top Contributor
241 reviews 241 reviews
95 hotel reviews
201 helpful votes 201 helpful votes
4 of 5 stars Reviewed May 2, 2014

Grand Metro Park is a very nice, spacious hotel. I think it was the Hilton or Hyatt before it was Grand Metro Park. We were only there 2 nights, but the room was quite comfortable. The service was good. Our stay included breakfast. They line up a buffet along a hall and then the breakfast room where you sit looks... More

Was this review helpful? Yes 1
Guest_Relation_GSC, Guest Relations Manager at Grand Metropark Hotel Xi'an, responded to this review

To LoJo34, Thank you very much for taking out the time to fill out a review, we apologise in the delay in response. We are very pleased to see that you had a pleasant stay during your visit, also by uploading multiple photos of the room you stayed in, allows others a deeper insight into our guest rooms.. And you... More

Hong Kong
Top Contributor
82 reviews 82 reviews
20 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed April 22, 2014

The good: centrally located, 15 min walk from the bell tower and 5 min from the east gate; a few min walk away from one of the city's main shopping street; nice rooms; clean bathrooms; great choice of breakfast; friendly service; two restaurants; The bad: look dated and dirty, do t let yourself be deceived; except for the two restaurants... More

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Guest_Relation_GSC, Guest Relations Manager at Grand Metropark Hotel Xi'an, responded to this review

To Xueyan, Thank You vey much in writing up such a positive review. Thanks the Grand Metropark Hotel's location within the city, allows guests to visit place like the Bell and Drum Tower, as you so mentioned. It also within walking distance of the Muesum of Forest Stone Tablets, and If your willing to go a little further, the Big... More

Cork, Ireland
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 15, 2014

Stayed in this hotel for 2 nights as part of the Travel Department Solo friendly Chinese Holiday Hotel was very centrally located Rooms were in good condition and the beds were comfortable Breakfast was very good with a wide and varied choices I would certainly recommend this hotel

Was this review helpful? Yes 1
Guest_Relation_GSC, Guest Relations Manager at Grand Metropark Hotel Xi'an, responded to this review

To JOANce, May i personally thank you in taking time out to write a review for us, especially one so positive. It sounds like you got the most out of the hotel during your stay, and if your ever to plan to return to Xi'an, please do stay with us again. More

New York City, New York
Senior Contributor
24 reviews 24 reviews
5 hotel reviews
43 helpful votes 43 helpful votes
4 of 5 stars Reviewed February 15, 2014

I was overall pleased with this hotel. The lobby and public areas were quite nice, and our room was alright but seemed a little bit outdated. We kept having problems with the heater going off and the room stayed really cold. When we asked at the front desk they went up and fixed it, but then I think maybe it... More

Was this review helpful? Yes 2
Guest_Relation_GSC, Guest Relations Manager at Grand Metropark Hotel Xi'an, responded to this review

To Operaelm, Thank you for taking the time in writing a review. We apologise profusely about the problems you encountered during your visit. However, I am very pleased to hear that your overall experience at the Grand Metropark Hotel was too your satisfaction. If you ever find yourself in Xi'an please do not hesitate to visit us again. More

Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed January 20, 2014

This hotel was well appointed and quite large. Nice lobby and helpful staff to revolve the doors for you. We had a surprisingly difficult time ordering in the restaurant, though. They use I pads and seem to only offer the tourists the pricy options. Upon check out, we received a lovely magnet.

Was this review helpful? Yes 1
Flushing, New York
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed January 4, 2014

I was amazed at the size and layout of the room for the price. Clean and comfortable hotel with free wifi in the lobby. At night, I would recommend taking a walk to the city wall as it is beautifully adorned with lights. The complimentary breakfast has a great spread.

Was this review helpful? Yes 1
Guest_Relation_GSC, Guest Relations Manager at Grand Metropark Hotel Xi'an, responded to this review

To PremmyNY, Thank you very much for taking the time in reviewing our hotel. It can be very rewarding to both myself and the staff members when reading through positive feedback. I'm glad to know that your time in Xi'an was a pleasent one, and if you ever were to return to Xi'an, we would gladly see you again! More

Denver, Colorado, United States
Reviewer
5 reviews 5 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed December 12, 2013

I stayed at the Grand metro and had stayed there 3 times when I visit Xian. It used to be the Grand Hyatt and it was sold a ew years. The first I went under Grand Metro the hotel was still very nice and had kept up with the hyatt concept. Unfortunately on this last trip in September I was... More

Was this review helpful? Yes 1
Houston, Texas
Top Contributor
76 reviews 76 reviews
23 hotel reviews
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed November 27, 2013

This hotel is centrally located but a bit outdated. Wifi only located in the lobby with sporadic connection. No air conditioning so we attempted to open the windows. It turns out that you have to call house keeping for them to come and open the window for you.

Was this review helpful? Yes 1
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Additional Information about Grand Metropark Hotel Xi'an

Address: No.158 Dongda Street, Beilin District, Xi'an 710001, China
Phone Number:
Location: China > Shaanxi > Xi'an
Price Range (Based on Average Rates): $
Hotel Class:4 star — Grand Metropark Hotel Xi'an 4*
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Also Known As:
Hyatt Regency Xi An
Hyatt Xi An
Grand Metropark Hotel Xi'An China/Shaanxi

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Amenities

Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style
#14 Spa Hotel in Xi'an #26 Luxury Hotel in Xi'an #56 Best Value Hotel in Xi'an
Hotel Class
Official Description (provided by the hotel)
Grand Metropark Hotel Xian Located within the historical city walls, in the heart of the shopping and entertainment area, close to the business and government districts. It only takes 10 minutes to the Xi'an Railway Station and about 1 hour to the eighth wonder of the world——Terra Cotta Warriors by car while it is 43 kilometers from the Xi'an Xianyang International Airport. It is also conveniently located close to the Shaanxi Provincial Museum, the Bell Tower and the Big Wild Goose Pagoda.Grand Metropark Hotel Xi’an has 315 guest rooms, several restaurants as well as various conference and recreational facilities offering free WIFI and parking.In a new day, you may jog along the ancient city or enjoy the combination of its fashion and history. At the end of the day, you may take a rest in Oasis Lounge charming of the nature via listening attentively to water flowing and birds twittering, watching aromatic herbs and fishes playing. At this cozy moment the whole day shall be pleasing and colorful. ... more   less 
Number of rooms
315

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