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Shangri-La Golden Flower Hotel

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No.8 Changle West Road, Xincheng District, Xi'an 710032, China
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Shangri-La Golden Flower Hotel
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Shangri-La Golden Flower Hotel
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648 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
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  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
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    (648)
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    (145)
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There are newer reviews for Shangri-La Golden Flower Hotel
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London, United Kingdom
Level Contributor
25 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 stars Reviewed 4 weeks ago

A centrally located comfortable hotel from which it is easy to visit all the local historical locations. The staff were very cheerful and helpful advising where to go when the ATM in the hotel would not function (apparently a well known situation).. Breakfast was a substantial international buffet and the orange juice did NOT have the peel of the fruit... More 

Was this review helpful? Yes
jane s, Public Relations Manager at Shangri-La Golden Flower Hotel, responded to this review

Dear 300Marsh, Thank you very much for choosing Golden Flower Hotel ,Xian and sharing your stay experience with us. We hope we will be the first choice for your next stay in Xian. More 

chester
Level Contributor
154 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
4 of 5 stars Reviewed June 27, 2015

This hotel is suitable for westerners although used by lots of Chinese guests with service and food focussed on the main guest types but with some traditional non-Chinese breakfast options. Breakfast service was a bit disorganised compared to other hotels in China we stayed in on this tour. Not greeted at breakfast and shown to a table which meant getting... More 

Was this review helpful? Yes
jane s, Public Relations Manager at Shangri-La Golden Flower Hotel, responded to this review

Dear chchester, Thank you very much for sharing your stay experience with us. Your comments on F&B Buffet issue have been shared with relevant department heads and we will try to improve and we look forward to exceeding your expectations during your next stay with us. More 

Level Contributor
37 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
3 of 5 stars Reviewed June 21, 2015

One expects great things from a Shangri-La hotel, and regrettably the Golden Flower is not one of them. Clearly suffering a bit from age as evidenced by worn carpet, there are things to like and others that are very poor. On the plus side, the concierge service is good and they can arrange tours but be aware that if you... More 

Was this review helpful? Yes
jane s, Public Relations Manager at Shangri-La Golden Flower Hotel, responded to this review

Dear PAUL F, Thank you very much for sharing your stay experience with us. Your comments on some issue have been shared with relevant department heads and we will try to improve and we look forward to exceeding your expectations during your next stay with us. More 

Southern England
Level Contributor
57 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 231 helpful votes
5 of 5 stars Reviewed June 10, 2015

stayed here for two nights, wished it had been longer, on our Magnificent China Wendy Wu 21 day tour. This is a large modern clean lovely hotel with fantastic breakfasts and a nice cosy piano bar area with pool table and friendly staff They seem to cater for lots of weddings Our room was lovely, large and with all mod... More 

Was this review helpful? Yes 2
jane s, Public Relations Manager at Shangri-La Golden Flower Hotel, responded to this review

Dear Phantasialandfan, Thank you very much for choosing Golden Flower Hotel ,Xian and sharing your stay experience with us. We are so pleased that you had a wonderful travel in Xian and a nice stay in our hotel. Thank you again for your great support and look forward to welcoming you back in the future. More 

Worthing, United Kingdom
Level Contributor
35 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 stars Reviewed June 9, 2015

Excellent Hotel We have stayed in other Shangri-La Hotels and found it to be of similar quality. Rooms were large and bed was very comfortable for China! Very good bar and restaurant with helpful staff. Only stayed for two nights as part of Wendy Wu tour so did not get to see the area around hotel.

Was this review helpful? Yes
jane s, Public Relations Manager at Shangri-La Golden Flower Hotel, responded to this review

Dear 661Carol, Thank you very much for choosing Golden Flower Hotel ,Xian and sharing your stay experience with us. We are so pleased that you had a wonderful travel in Xian and a nice stay in our hotel. Thank you again for your great support and look forward to welcoming you back in the future. More 

Level Contributor
146 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 99 helpful votes
5 of 5 stars Reviewed June 8, 2015

Rooms, services are excellent. The pool is in the 3 rd floor with sun-beds outside. It is open from 6-11 pm. The restaurant in the ground floor is really good. Different choice of food of course, but 3 kind of soups that are really very tasty: Chicken, beef or mushroom. You have at least 4 different types of noodles for... More 

Was this review helpful? Yes
jane s, Public Relations Manager at Shangri-La Golden Flower Hotel, responded to this review

Dear Thank you very much for choosing Golden Flower Hotel ,Xian and sharing your stay experience with us. We are so pleased that you had a wonderful travel in Xian and a nice stay in our hotel. Thank you again for your great support and look forward to welcoming you back in the future. More 

Oxford, United Kingdom
Level Contributor
57 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
4 of 5 stars Reviewed June 7, 2015

The rooms were large and comfortable with plenty of toiletries provided. The breakfasts were varied and offered a good selection. Dinner was not so good. The local area is safe to walk around at night and offers an interesting selection of small shops and stalls selling mainly fresh fruit, food, shoes, clothes and handbags. Not very touristy and the shopkeepers... More 

Was this review helpful? Yes
jane s, Public Relations Manager at Shangri-La Golden Flower Hotel, responded to this review

Dear Carr2528, Thank you very much for choosing Golden Flower Hotel ,Xian and sharing your stay experience with us. We hope we will be the first choice for your next stay in Xian. More 

Toronto
Level Contributor
141 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
3 of 5 stars Reviewed June 6, 2015

We stayed here as part of our Sinorama tour of China. Much of the furniture is tired and worn. Firm Mattress, nice pillows. Amenities such as kettle to boil local water, Wi-Fi at foyer only, combination safe, complimentary toiletries, robes, slippers and bottle of water.

Was this review helpful? Yes
jane s, Public Relations Manager at Shangri-La Golden Flower Hotel, responded to this review

Dear Mortaric, Thanks very much for choosing Golden Flower Hotel, Xian and sharing your experience with us. Now we are preparing to upgrade the equipment in the near future days also the We are highly appreciate your feedback and look forward to exceeding your expectations during your next stay with us. More 

Liverpool, United Kingdom
Level Contributor
43 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed June 6, 2015

This was our second hotel on a tour of China. Our bedroom was large, clean, well appointed and in good condition. We had two large twin beds which were quite comfortable by Chinese standards. The bathroom was equally good, with combined bath/shower and nice toiletries. The breakfast was very good indeed with a wide selection of fruit, cereals, yoghurt, breads... More 

Was this review helpful? Yes 1
jane s, Public Relations Manager at Shangri-La Golden Flower Hotel, responded to this review

Dear Anthony G,Thank you very much for choosing Golden Flower Hotel ,Xian and sharing your stay experience with us. We hope we will be the first choice for your next stay in Xian. More 

Saratoga, California
Level Contributor
126 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
3 of 5 stars Reviewed June 5, 2015

As others have noted, this is not the usual Shangri-la experience, just has the name. It's very worn (carpets, paint, furniture, walls all dingy and worn) although the lobby is nice. I was offered the upgrade to the club level (includes free happy hour, breakfast and one dinner or airport transfer) and took it for the breakfast and airport transfer.... More 

Was this review helpful? Yes
jane s, Public Relations Manager at Shangri-La Golden Flower Hotel, responded to this review

Dear shezswan,Thanks very much for choosing Golden Flower Hotel, Xian and sharing your experience with us. Now we are preparing to upgrade the equipment in the near future days also the We are highly appreciate your feedback and look forward to exceeding your expectations during your next stay with us. More 

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