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Shangri-La Golden Flower Hotel

#27 of 2,171 Hotels in Xi'an
Certificate of Excellence
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No.8 Changle West Road, Xincheng District, Xi'an 710032, China
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Shangri-La Golden Flower Hotel
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Shangri-La Golden Flower Hotel
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613 reviews from our community

Traveler rating
    178
    312
    96
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
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Portsmouth, England
Top Contributor
69 reviews 69 reviews
30 hotel reviews
108 helpful votes 108 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Western plug sockets. Room 737, 739, quiet away from road, non smoking room. Two double beds, bath, sofa, chair, large flat screen TV, bathrobes and slippers, comprehensive toiletries, nice varied western and Chinese breakfast. Expensive bar. Restaurant stingy on shared meat dishes. Nice toilets. Bath in bathroom and shower. Free wifi in lobby and in room if standing near the... More 

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jane s, Public Relations Manager at Shangri-La Golden Flower Hotel, responded to this review

Dear rachwilko, Thanks very much for choosing Golden Flower Hotel, Xian and sharing your feedback with us. We are so pleased that you had a wonderful travel in Xian and a nice stay in our hotel. Thank you again for your great support and we look forward to exceeding your expectations during your next stay with us. More 

Louisville, Kentucky
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 of 5 stars Reviewed 4 days ago NEW

Our group enjoyed a one-night stay. Our rooms were large with very large bathrooms and very clean. The beds were very comfortable. The breakfast buffet has a good variety of western and eastern dishes. Front desk staff were helpful. As an added bonus for our group from the US, much of the staff is English speaking.

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jane s, Public Relations Manager at Shangri-La Golden Flower Hotel, responded to this review

Dear Madmanwithabluebox, Thank you very much for choosing Golden Flower Hotel ,Xian and sharing your stay experience with us. We are so pleased that you had a wonderful travel in Xian and a nice stay in our hotel. Thank you again for your great support and look forward to welcoming you back in the future. More 

Naples, Florida
Top Contributor
107 reviews 107 reviews
10 hotel reviews
39 helpful votes 39 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

We were here as part of a "Pacific Delights" tour. This was the least amazing hotel on the tour. It was not bad, it just was not as good as some of the other hotels we stayed at. The room was very large, even by U.S. standards. The hotel staff were helpful. The only complaint I have was that the... More 

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jane s, Public Relations Manager at Shangri-La Golden Flower Hotel, responded to this review

Dear Sunshinecop67, Thanks very much for choosing Golden Flower Hotel, Xian and sharing your feedack with us. Your comments on the restaurant i have been shared with FB department heads and we will try to improve soon. Thanks again for your valuable sharing and we look forward to exceeding your expectations during your next stay with us. More 

Toronto, Canada
Top Contributor
169 reviews 169 reviews
60 hotel reviews
93 helpful votes 93 helpful votes
4 of 5 stars Reviewed 1 week ago

Do make sure that you recognize that this is "by Shangri-La" and not actually Shangri-La itself so I am rounding up to give it four stars. The rooms are a little dated and there is not a great deal in the area. The hotel is also outside the city walls. Overall, the hotel is fairly good and had a very... More 

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jane s, Public Relations Manager at Shangri-La Golden Flower Hotel, responded to this review

Thanks very much for choosing Golden Flower Hotel, Xian and sharing your experience with us. Golden Flower Hotel is the first five-star hotel by Shangri-la in Xian. Now we are preparing to upgrade the equipment in the near future days also the We are highly appreciate your feedback and look forward to exceeding your expectations during your next stay with... More 

Boston, United Kingdom
Senior Contributor
29 reviews 29 reviews
24 hotel reviews
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 1 week ago

The rooms were large with a settee and beds really comfy. Staff were so friendly and welcoming...Brill....Rooms had safety deposit box.Lots of toiletries. Had an offer in the bar with drinks. Breakfast variety brilliant and had full English. Very good. Clean and tidy rooms and public areas good. Enjoyed our stay here....Can change money at reception. Loved our stay in... More 

Was this review helpful? Yes 2
jane s, Public Relations Manager at Shangri-La Golden Flower Hotel, responded to this review

Dear Kidshelpl, Thank you very much for choosing Golden Flower Hotel ,Xian and sharing your stay experience with us. We are so pleased that you had a wonderful travel in Xian and a nice stay in our hotel. Thank you again for your great support and look forward to welcoming you back in the future. More 

Stockholm, Sweden
Contributor
13 reviews 13 reviews
7 hotel reviews
10 helpful votes 10 helpful votes
2 of 5 stars Reviewed 1 week ago

We went in expecting a 5 star hotel in the Shangrila standard. Unfortunately were disappointed. The property is quite old and in need of repairs. Room furnishing were worn down and not very clean. Also breakfast was limited choice. WiFi is only accessible in the lobby. We tried the lobby Chinese restaurant and it was ok... Location also in not... More 

Was this review helpful? Yes 1
jane s, Public Relations Manager at Shangri-La Golden Flower Hotel, responded to this review

Dear Parag, Thanks very much for choosing Golden Flower Hotel, Xian and sharing your experience with us. Golden Flower Hotel is the first five-star hotel by Shangri-la in Xian. Now we are preparing to upgrade the equipment in the near future days. We are highly appreciate your feedback and look forward to exceeding your expectations during your next stay with... More 

Auburn, Australia
Senior Contributor
41 reviews 41 reviews
17 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We stayed at this Hotel as part of a 13 day tour of China. Rooms are clean, beds very comfortable and the bathroom was also good. Carpets etc, are showing their age. I expected a slightly better hotel for a Shangri-la Hotel, but all in all it was pretty good. Buffet breakfast was included with our room price, but when... More 

Was this review helpful? Yes 1
Shanghai, China
Top Contributor
102 reviews 102 reviews
42 hotel reviews
66 helpful votes 66 helpful votes
3 of 5 stars Reviewed 2 weeks ago

I am not sure about the rating I should give. Having been to a couple of hotels in the Shangri-La group, redeeming my points here at Golden Flower Hotel, I just expected some things to be better - the state of the room (especially carpets and AC) as well as the food (especially dinner buffet) and the speed of check-in... More 

Was this review helpful? Yes 2
Milford, Michigan
Senior Contributor
37 reviews 37 reviews
8 hotel reviews
29 helpful votes 29 helpful votes
3 of 5 stars Reviewed 3 weeks ago via mobile

Considering how nice the other Shangri La hotels I have stayed in have been I had higher expectations I guess. Hotel looks dated and the hallways and rooms feel old. I might be wrong but it didn't appear that all the rooms on our floor were non-smoking rooms as some doors said they were non-smoking rooms and others didn't. The... More 

Was this review helpful? Yes 1
Lincolnshire, United Kingdom
Contributor
18 reviews 18 reviews
17 hotel reviews
13 helpful votes 13 helpful votes
3 of 5 stars Reviewed 4 weeks ago via mobile

Stayed in room 642 - spacious big queen twin beds. Clean sheets/towels, BUT needs upgrading - carpets/curtains/nets/decor/bathroom/sofa/TV control cover were all pretty grubby. Wardrobe space limited. Street noise horrendous - but we live in the countryside so maybe for others this wouldn't be a problem. TV bad reception - but not really needed. Air con not very cold. Couldn't open... More 

Was this review helpful? Yes 2
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