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Shangri-La Golden Flower Hotel

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No.8 Changle West Road, Xincheng District, Xi'an 710032, China
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Shangri-La Golden Flower Hotel
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Shangri-La Golden Flower Hotel
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621 reviews from our community

Traveler rating
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    97
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71
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (49)
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Blairgowrie, United Kingdom
Top Contributor
113 reviews 113 reviews
58 hotel reviews
83 helpful votes 83 helpful votes
4 of 5 stars Reviewed yesterday NEW

Stayed here for two nights as a stop on a Wendy Wu tour. Good standard of accommodation in well equipped room. Bed a bit softer than normal for China though that doesn't mean it was actually soft! It was huge however. Good aircon. Hairdryer, iron and board, tea and coffee making facilities, safe and fridge. Room could possibly have done... More 

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Jericho, New York
Top Contributor
53 reviews 53 reviews
11 hotel reviews
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 6 days ago NEW

As part of our tour in China, we stayed at this luxurious hotel in the heart of Xian. We have stayed in 7 different Shangri La Hotels in the past few years and the service, rooms, amenities and food are all consistently superb. This hotel in Xian is no exception. Although we were only here 2 nights, our stay was... More 

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jane s, Public Relations Manager at Shangri-La Golden Flower Hotel, responded to this review

Thank you very much for choosing Golden Flower Hotel ,Xian and sharing your stay experience with us. We are so pleased that you had a wonderful travel in Xian and a nice stay in our hotel. Thank you again for your great support and look forward to welcoming you back in the future. More 

Plymouth, England
Top Contributor
71 reviews 71 reviews
64 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed 1 week ago

This was the second hotel on our tour and by far the best. Large, clean and comfortable rooms. Wifi was hit and miss, depending where you stood in the room. Breakfast was very good but could get busy with tour groups all arriving at the same time. There are a few shops and a bank nearby but nothing of great... More 

Was this review helpful? Yes 1
jane s, Public Relations Manager at Shangri-La Golden Flower Hotel, responded to this review

Dear Markate, Thank you very much for sharing your stay experience with us. We are so pleased that you had a wonderful travel in Xian and a nice stay in our hotel. Thank you again for your great support and look forward to welcoming you back in the future. More 

Kuala Lumpur
Senior Contributor
42 reviews 42 reviews
16 helpful votes 16 helpful votes
4 of 5 stars Reviewed 1 week ago

I was looking forward when we are booked into shangri la and we are hoping for the same high quality hotel management as per world wide standard. We were not disappointed at all...first this hotel are located smack bang in the middle of the city and secondly, the room was fabulously clean and properly maintained. There are a few issues... More 

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Melbourne, Australia
Top Contributor
58 reviews 58 reviews
16 hotel reviews
64 helpful votes 64 helpful votes
4 of 5 stars Reviewed 1 week ago via mobile

Stayed here as part of a tour group so am unable to comment on value for money but otherwise had no complaints about the rooms, the service, the breakfasts etc. Wi Fi is not available in the rooms but as I always carry a small access point adapter the ethernet soon became a Wi Fi point for me. Would stay... More 

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Berkeley, California
Top Contributor
194 reviews 194 reviews
24 hotel reviews
92 helpful votes 92 helpful votes
3 of 5 stars Reviewed 1 week ago

we stayed 2 nights as part of a Smartours tour. we arrived quite late at night due to thunderstorms delaying our flight from Beijing. as a result the elevators were not equipped to handle 37 people with their luggage trying to get to different floors. my suggestion to tour groups is to get those people staying on the same floor... More 

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Pittsburgh
Senior Contributor
37 reviews 37 reviews
9 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed 2 weeks ago

I really like Shangri-la properties in general, this one is just OK. It is a very dated but acceptable hotel with western amenities. It came as part of our tour package with Gate1 travel, and was more than comfortable for trip to see terra cotta warriors. (45 min trip from hotel to warriors site)

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Portsmouth, England
Top Contributor
72 reviews 72 reviews
30 hotel reviews
115 helpful votes 115 helpful votes
4 of 5 stars Reviewed 5 weeks ago

Western plug sockets. Room 737, 739, quiet away from road, non smoking room. Two double beds, bath, sofa, chair, large flat screen TV, bathrobes and slippers, comprehensive toiletries, nice varied western and Chinese breakfast. Expensive bar. Restaurant stingy on shared meat dishes. Nice toilets. Bath in bathroom and shower. Free wifi in lobby and in room if standing near the... More 

Was this review helpful? Yes 1
jane s, Public Relations Manager at Shangri-La Golden Flower Hotel, responded to this review

Dear rachwilko, Thanks very much for choosing Golden Flower Hotel, Xian and sharing your feedback with us. We are so pleased that you had a wonderful travel in Xian and a nice stay in our hotel. Thank you again for your great support and we look forward to exceeding your expectations during your next stay with us. More 

Louisville, Kentucky
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

Our group enjoyed a one-night stay. Our rooms were large with very large bathrooms and very clean. The beds were very comfortable. The breakfast buffet has a good variety of western and eastern dishes. Front desk staff were helpful. As an added bonus for our group from the US, much of the staff is English speaking.

Was this review helpful? Yes 1
jane s, Public Relations Manager at Shangri-La Golden Flower Hotel, responded to this review

Dear Madmanwithabluebox, Thank you very much for choosing Golden Flower Hotel ,Xian and sharing your stay experience with us. We are so pleased that you had a wonderful travel in Xian and a nice stay in our hotel. Thank you again for your great support and look forward to welcoming you back in the future. More 

Naples, Florida
Top Contributor
110 reviews 110 reviews
10 hotel reviews
46 helpful votes 46 helpful votes
4 of 5 stars Reviewed 5 weeks ago

We were here as part of a "Pacific Delights" tour. This was the least amazing hotel on the tour. It was not bad, it just was not as good as some of the other hotels we stayed at. The room was very large, even by U.S. standards. The hotel staff were helpful. The only complaint I have was that the... More 

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jane s, Public Relations Manager at Shangri-La Golden Flower Hotel, responded to this review

Dear Sunshinecop67, Thanks very much for choosing Golden Flower Hotel, Xian and sharing your feedack with us. Your comments on the restaurant i have been shared with FB department heads and we will try to improve soon. Thanks again for your valuable sharing and we look forward to exceeding your expectations during your next stay with us. More 

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