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All 1,533 Xi'an hotels

Shangri-La Golden Flower Hotel

4.0 of 5
No.8 Changle West Road, Xincheng District, Xi'an 710032, China
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Shangri-La Golden Flower Hotel
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Ranked #22 of 1,533 hotels in Xi'an
Most recent review
5 of 5 stars Reviewed June 4, 2013
Kenneth617_12 Ponte Vedra Beach, Florida
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478 reviews from our community

Traveler rating
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Families
41
 
Couples
72
 
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14
 
Business
26
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Ponte Vedra Beach, Florida
Senior Contributor
34 reviews 34 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed June 4, 2013

The Shangri-La Golden Flower is a great western style hotel in China. The city of Xian is very large so the hotel selection is very good. The Hotel is quite modern with large rooms and large bathrooms. The bed was very comfortable and the room was very clean. Service was quite good and the breakfast included in our stay was... More

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See 2 more reviews by Kenneth617_12 for Xi'an
India
Top Contributor
59 reviews 59 reviews
25 hotel reviews
Reviews in 29 cities Reviews in 29 cities
35 helpful votes 35 helpful votes
4 of 5 stars Reviewed May 14, 2013

We visited Xi'an to see the terracotta warriors and stayed at this hotel. The rooms are comfortable - nothing really special though. it could be an average 3 star hotel room anywhere in the world. The dinner buffet was very good, and the location is fairly central. Xi'an is a sprawling city filled with ugly high rises, and we were... More

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See 3 more reviews by gypsybloood for Xi'an
london, UK
Contributor
11 reviews 11 reviews
8 hotel reviews
Reviews in 9 cities Reviews in 9 cities
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed May 7, 2013

Rooms were very spacious and comfortable -the connecting rooms worked very well for a family. The pool are was fun to use and good addition. The staff were very helpful and friendly and we found the restaurant excellent - due to poor weather we even had an evening meal there and were very pleasantly surprised as we try to eat... More

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Senior Contributor
36 reviews 36 reviews
8 hotel reviews
Reviews in 19 cities Reviews in 19 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed April 21, 2013

This was the second hotel in a 3 city tour of China. Of the 3 hotels, this one came in third but that doesn't mean it was bad. The rooms aren't as modern as the Pullman in Beijing or the Renaissance in Shanghai but they were clean and wifi was available IN ROOM for no extra charge unlike the others.... More

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boston ma
Senior Contributor
30 reviews 30 reviews
23 hotel reviews
Reviews in 22 cities Reviews in 22 cities
105 helpful votes 105 helpful votes
4 of 5 stars Reviewed April 21, 2013

We stayed at the Shangri La Golden Flower hotel in mid April. Rooms are simple and modern, and in good condition. Our room had two single beds, a sofa, desk, flat screen TV with CNN and BBC in English, and a mini safe. The bathroom was well appointed and modern. Two complimentary bottles of water are provided daily. Note that... More

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Qingdao, China
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed April 10, 2013

We stayed in this hotel for a short vacation in April of 2013. We bought a package deal with breakfast and tour to see the warriors and main points in the city. The hotel is not new, but well kept. The rooms are ok size, good housekeeping, and very friendly and helpful staff. The tour guide was very good and... More

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Contributor
15 reviews 15 reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed April 7, 2013

Having stayed in several fabulous Shangri La Hotels this was a disappointment. The hotel is rated 5 star however is 3 star at best. We rejected our first room as soon as we walked in due to stains on furniture and carpet. Carpet in the hallways was worn, torn and dirty - not due to staff lack of attention but... More

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Nancy W, Director of Sales & Marketing at Shangri-La Golden Flower Hotel, responded to this review
April 25, 2013

Dear Nora G, thanks for your feedback of our property. We are sorry to hear with your stay experience with us. Your feedback has been taken note and will be investigated by our Management. We sincerely apologize for the inconvenience caused during your stay and look forward to exceeding your expectation on your next trip with us. More

Toronto, Canada
1 review
2 helpful votes 2 helpful votes
3 of 5 stars Reviewed April 6, 2013

We stayed here for 2 nights having previously stayed at the Shangri-la hotels in both Hong Kong and Beijing on this trip. There is no comparison. The Golden Flower ( described as a Shangri-la hotel)in Xi'an is at best 3 star, public areas tired, corridors having stained carpets, unpleasant odour on our 7th floor corridor. Our room was upgraded to... More

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Nancy W, Director of Sales & Marketing at Shangri-La Golden Flower Hotel, responded to this review
April 25, 2013

Dear 92 JesseG, thanks for your feedback of our property, we apologize for the inconvenience caused during your stay. Hotel facilities maintenance is one of our highest priority, your feedbacks on our guest room have been taken note and will be investigated by the Management. We look forward to exceeding your expectations during your next stay with us. More

Buenos Aires, Argentina
Contributor
11 reviews 11 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed April 3, 2013

It was winter. We enter to our room and the first thing we saw was an extra heater on the middle of the hall. We realized after the reason. The room was a fridge and the bathroom was the freezer. Moreover the bathroom was completely outdated. To give an idea the TV was the old big ones TV. You do... More

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Nancy W, Director of Sales & Marketing at Shangri-La Golden Flower Hotel, responded to this review
April 25, 2013

Dear Pablo L, thank you for your feedback of our property. We are sorry to hear with your stay experience with us. The Golden Flower Hotel, Xian located within city proximity provides easy access to some major attractions like the Terra Cotta Warriors and Ming City Wall. Your feedback on our guest room has been taken note and will be... More

University Park, Florida
Contributor
20 reviews 20 reviews
12 hotel reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed March 17, 2013

Like anywhere in China it's wonderful to get out of the din, crush of humanity, and pollition, and enter the calm of a good hotel. This place will not let you down. Staff are cordial, but perfunctory. Rooms a spacious and comfortable, with western style baths a welcome amenity. Breakfast service was superb. You'll not go wrong staying here.

Was this review helpful? Yes 1
 
 
Shangri-La Golden Flower Hotel
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Mercure on Renmin Square Xian
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Hotel Summarization (Beta)

What travelers say

  • City wall(5)
  • Spacious rooms(3)
  • Chinese restaurant(3)

Additional Information about Shangri-La Golden Flower Hotel

Address: No.8 Changle West Road, Xincheng District, Xi'an 710032, China
Region: China > Shaanxi > Xi'an
Amenities:
Bar/Lounge Business Center Fitness Center Free High-Speed Internet Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #22 of 1,533 hotels in Xi'an
Price Range: $$
Hotel Class:4 star (4*)
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Also Known As:
Shangri La Golden Flower
Shangri La Golden Flower Hotel
Shangri-La Golden Flower Hotel China/Shaanxi

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