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Sheraton Xi'an Hotel

4.0 of 5 No.262 Fenghao East Road, Lianhu District, Xi'an 710077, China
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Certificate of Excellence 2014
Sheraton Xi'an Hotel
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Sheraton Xi'an Hotel
Sheraton Xi'an Hotel
Sheraton Xi'an Hotel
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682 reviews from our community

Traveler rating
    180
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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (31)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
  • All months
    (682)
  • Mar-May only
    (165)
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    (223)
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    (123)
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Clarksville TN, United States
Senior Contributor
36 reviews 36 reviews
9 hotel reviews
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed 4 weeks ago

Sheraton didnt disappoint with this property. Everything was clean and neat. The staff spoke great English, which was really helpful. The breakfast buffet was good. Guest room was big and very comfortable. Easy to get the to Terra Cotta Warriors as well.

Was this review helpful? Yes
SheratonXian, online distribution executive at Sheraton Xi'an Hotel, responded to this review

Dear Guest, Greetings from Sheraton Xian Hotel. Thanks for keeping our hotel as one of your choices to accommodate and sharing your living experience, leaving comments with us which are all much appreciated. Our hotel put efforts on creating an innovative guest experience and a better place for travelers all the time. We are looking forward to your next arrival.... More 

Carson, California
Senior Contributor
35 reviews 35 reviews
7 hotel reviews
12 helpful votes 12 helpful votes
4 of 5 stars Reviewed November 5, 2014

Stayed in this Hotel on a visit to see the Terracotta warriors in Xian. Very good service, rooms are big. The restaurants are good. Had dinner buffet and also breakfast buffet and food was very good. Good selection of Asian and Western food.

Was this review helpful? Yes
SheratonXian, ONLINE DISTRIBUTION EXECUTIVE at Sheraton Xi'an Hotel, responded to this review

Dear Guest, Greetings from Sheraton Xian Hotel. Thanks for keeping our hotel as one of your choices to accommodate and sharing your living experience, leaving comments with us which are all much appreciated. Our hotel put efforts on creating an innovative guest experience and a better place for travelers all the time. We are looking forward to your next arrival.... More 

Seattle
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed November 5, 2014

The overall hotel, waiting area, and rooms are above average and very nice. The breakfast buffet is outstanding with a very large selection of different types of juices, fruit, and food. The staff of the hotel are exceptional and almost all of them speak very good English. This made it a lot easier to get directions and to enjoy the... More 

Was this review helpful? Yes
SheratonXian, ONLINE DISTRIBUTION EXECUTIVE at Sheraton Xi'an Hotel, responded to this review

Dear Guest, Greetings from Sheraton Xian Hotel. Thanks for keeping our hotel as one of your choices to accommodate and sharing your living experience, leaving comments with us which are all much appreciated. Our hotel put efforts on creating an innovative guest experience and a better place for travelers all the time. We are looking forward to your next arrival.... More 

Melbourne, Australia
Senior Contributor
24 reviews 24 reviews
24 hotel reviews
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed November 5, 2014

Found my stay to be acceptable but experienced some problems with the air conditioning with the room very hot in the afternoon and the air conditioner not working. Enjoyed the breakfast with a very good selection of food and good coffee. The bar was excellent with a great selection of beers and drinks and good band playing. It was in... More 

Was this review helpful? Yes
SheratonXian, ONLINE DISTRIBUTION EXECUTIVE at Sheraton Xi'an Hotel, responded to this review

Dear Guest, Greetings from Sheraton Xian Hotel. Thanks for keeping our hotel as one of your choices to accommodate and sharing your living experience, leaving comments with us which are all much appreciated. Our hotel will put efforts on creating an innovative guest experience and a better place for travelers all the time with a clearest sense of equipping with... More 

Xi'an
Top Contributor
53 reviews 53 reviews
12 hotel reviews
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed November 2, 2014

I returned to the Sheraton for my birthday (second year in a row) and wasn't disappointed. We had dinner at the Gate West Restaurant and it was a lovely buffet dinner. Certainly worth the price and a great variety of food. Then we went over to the Marco Polo Bar and sang and danced the night away. The band are... More 

Was this review helpful? Yes
SheratonXian, online distribution at Sheraton Xi'an Hotel, responded to this review

Dear Guest, Greetings from Sheraton Xian Hotel. Thanks for keeping our hotel as one of your choices to accommodate and sharing your living experience, leaving comments with us which are all much appreciated. Our hotel put efforts on creating an innovative guest experience and a better place for travelers all the time. We are looking forward to your next arrival.... More 

Top Contributor
83 reviews 83 reviews
19 hotel reviews
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed October 23, 2014

The rooms. the beds, bathrooms and amenities are excellent. Breakfast buffet was outstanding. If you have ambition you can walk or take the subway (two stops) to the city wall, Bell Tower and Drum Tower...all worth seeing close up. Street is busy so walk carefully. Air pollution can be intense also.

Was this review helpful? Yes
SheratonXian, online distribution supersivor at Sheraton Xi'an Hotel, responded to this review

Dear Guest, Greetings from Sheraton Xian Hotel. Thanks for keeping our hotel as one of your choices to accommodate and sharing your living experience, leaving comments with us which are all much appreciated. Our hotel will put efforts on creating an innovative guest experience and a better place for travelers all the time. We are looking forward to your next... More 

Hillsboro, Oregon
Top Contributor
66 reviews 66 reviews
7 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed October 14, 2014

We stayed at the Sheraton as part of a shore excursion from Celebrity Cruises. We were extremely pleased with the room and its amenities. The breakfast buffet was great. It's a very good hotel with very comfortable beds.

Was this review helpful? Yes
SheratonXian, Online distribution at Sheraton Xi'an Hotel, responded to this review

Dear Guest, Thanks for choosing our hotel as your accommodation in Xian and we appreciate your feedback. Our goal is to make every customer feel cozy. Your high evaluation is a great encouragement to all of us. We are looking forward to your next arrival. Thanks again for your sharing. Hotel Management Team More 

Phnom Penh, Cambodia
Contributor
15 reviews 15 reviews
3 hotel reviews
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed October 2, 2014

I've lived in this town for a couple of years now. My wife and I love live music. I have to say the band here "Sight and Sound" are definitely the best we have found in the city. Also there is a selection of German and Australian beer here. Come for the music and the beer, but avoid the food!

Was this review helpful? Yes
SheratonXian, Online distribution coodinator at Sheraton Xi'an Hotel, responded to this review

Dear guests, Thanks you for choosing to staying in Sheraton Xian Hotel and taking time to share your experience with us. We are so happy to hear that you had a pleasent stay with us and look forward to see you in future. Our newly renovated Club Lounge offers you the chance to upgrade to a higher level of comfort... More 

Hong Kong, China
Contributor
19 reviews 19 reviews
6 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 26, 2014

It has to be the best hotel we have stayed in China. Everything was good about it, the breakfast as expected had a large variety of western with some chinese mixed in too. It was not very far to downtown to explore the city centre. We had rented a car for the day and it was convenient to go and... More 

Was this review helpful? Yes
SheratonXian, Online distribution coodinator at Sheraton Xi'an Hotel, responded to this review

Dear guest, Thanks you for choosing to staying in Sheraton Xian Hotel and taking time to share your experience with us. We are so happy to hear that you had a pleasent stay with us and look forward to see you in future. Our newly renovated Club Lounge offers you the chance to upgrade to a higher level of comfort... More 

Portland, Oregon
Top Contributor
99 reviews 99 reviews
25 hotel reviews
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed September 17, 2014

The rooms at the Sheraton Xi'an were large, modern and comfortable. The front desk staff spoke fluent English and were helpful. Very clean hotel. Breakfast at the hotel has great selection of both American and Chinese foods, but can be chaotic with all the tour groups at the hotel. There are three Dale Chihuly pieces in the lobby set in... More 

Was this review helpful? Yes
SheratonXian, Online distribution coodinator at Sheraton Xi'an Hotel, responded to this review

Dear guest, First of all, we want to thank you for choosing Sheraton Xian Hotel to be your staying place when you visiting the city and taking the time to share your experience on your recent stay, and it is indeed regrettable that you departed with the hotel not having met your expectations. Our hotel management team and related department... More 

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Additional Information about Sheraton Xi'an Hotel

Address: No.262 Fenghao East Road, Lianhu District, Xi'an 710077, China
Phone Number:
Location: China > Shaanxi > Xi'an
Price Range (Based on Average Rates): $
Hotel Class:4 star — Sheraton Xi'an Hotel 4*
Number of rooms: 365
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Also Known As:
Sheraton Xi'An Hotel China/Shaanxi
Xi An Sheraton
Hotel Style:
#10 Family Hotel in Xi'an
#12 Spa Hotel in Xi'an
#20 Luxury Hotel in Xi'an
#78 Best Value Hotel in Xi'an

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