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Grand Park Xian

No.12 West Section of Huancheng South Road, Beilin District, Xi'an 710068, China
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Grand Park Xian
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355 Reviews from our TripAdvisor Community

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Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (27)
Date | Rating
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  • English first
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  • German first
  • Italian first
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  • Spanish first
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    (355)
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    (109)
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Singapore, Singapore
Level Contributor
35 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
4 of 5 stars Reviewed 1 week ago

Pre arrival If you go to the hotel website, write to them and ask them questions and later make a reservation, you will see that they are fast and responsive. I, happened to deal with Cindy Yang, whose email address is ……………. rsvn.gpxa@parkhotelgroup.com I am full of praise for Cindy, as we ironed out the fine details as I will... More 

Was this review helpful? Yes 1
Auckland, New Zealand
Level Contributor
531 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 176 helpful votes
5 of 5 stars Reviewed 3 weeks ago

Stayed here five nights, on arrival there was a small problem with our room that was immediately rectified with pleasant understanding. We opted for a club room with access to the Crystal Lounge, open from 1.00-10.00pm, cocktails from 5.30-7.30pm and a delicious variety of hot and cold foods. Staff were very friendly and helpful especially Sophia, breakfast was plentiful and... More 

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HJie, Director of Sales at Grand Park Xian, responded to this review

Dear Valued Guest, Thank you for choosing Grand Park Xian as your preferred choice of stay during your recent visit to Xian and for taking the time to share your feedback. We are pleased to hear that you had a wonderful stay with us. Your kindly encouragement has been shared with everyone associated with Grand Park Xian. We look forward... More 

Sydney, New South Wales, Australia
1 review
5 of 5 stars Reviewed June 24, 2015

Staff are nice. Nice talk with Gabriel. We stayed here twice with 10 days. Upgraded during the 2nd stay with city view. Shopping just next door with restaurants and big supermarket (where we need fruits everyday). Subway is just at the front. This is a good place for relax holiday.

Was this review helpful? Yes
HJie, Director of Sales at Grand Park Xian, responded to this review

Dear Valued Guest, Thank you for choosing Grand Park Xian as your preferred choice of stay during your recent visit to Xian and for taking the time to share your feedback. We are pleased to hear that you had a wonderful stay with us. Your kindly encouragement has been shared with Gabriel and everyone associated with Grand Park Xian We... More 

New York City, New York
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 stars Reviewed June 23, 2015

Location was excellent, just south of the Yong Ning (South) gate; the metro was just in front of the hotel; service staff was excellent. Our room was also very good EXCEPT... We requested a non-smoking room and they gave us one. But previous guests had smoked the room up and the hotel couldn't get rid of it. I complained and... More 

Was this review helpful? Yes 1
HJie, Director of Sales at Grand Park Xian, responded to this review

Dear Valued Guest, Thank you for choosing Grand Park Xian as your preferred choice of stay during your recent visit to Xian and for taking the time to share your feedback. We have noted your valuable feedback on our room smelling and will certainly review the process to seek for any improvement on it. We take all guest comments very... More 

Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 stars Reviewed June 9, 2015

We stayed one night in a deluxe room, which was in 8th floor and had a city wall and south gate view. The room was really nice and clean, and beds extremely comfortable and soft compared to beds in usual Chinese hotels. We got excellent service in English. The breakfast was good and western style (including also Chinese baozi and... More 

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HJie, Director of Sales at Grand Park Xian, responded to this review

Dear Valued Guest, Thank you for choosing Grand Park Xian as your preferred choice of stay during your recent visit to Xian and for taking the time to share your feedback. We have noted your valuable feedback on our internet connection and will certainly review the process to seek for any improvement on it. Our upgraded Wi-Fi system will be... More 

Level Contributor
27 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
4 of 5 stars Reviewed June 5, 2015

We were in Xian for only one night. The hotel is at a great location just outside the City wall and close to shopping area. The hotel is an old property and the rooms, lobby, etc feel a bit dated. However the rooms & bathroom are clean. The breakfast is good. Given our short stay we did not experience all... More 

Was this review helpful? Yes
HJie, Director of Sales at Grand Park Xian, responded to this review

Dear Valued Guest, Thank you for choosing Grand Park Xian as your preferred choice of stay during your recent visit to Xian and for taking the time to share your feedback. We are pleased to hear that you had a wonderful stay with us. Your kindly encouragement has been shared with everyone associated with Grand Park Xian We take all... More 

Level Contributor
34 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
4 of 5 stars Reviewed May 26, 2015

We stayed here for 2 nights while visiting Xi'an - one of the highlights of our China trip. The rooms were basic but clean and comfortable. We had a large party (7). We were given two adjoining rooms and one down the hall. It worked very nice for our party. There is a subway stop less than 1 block from... More 

Was this review helpful? Yes
HJie, Director of Sales at Grand Park Xian, responded to this review

Dear Valued Guest, Thank you for choosing Grand Park Xian as your preferred choice of stay during your recent visit to Xian and for taking the time to share your feedback. We are pleased to hear that you had a wonderful stay with us. Your kindly encouragement has been shared with everyone associated with Grand Park Xian We take all... More 

Shanghai, China
Level Contributor
88 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
4 of 5 stars Reviewed May 10, 2015

Good hotel in great location with an excellent staff. Rooms were clean and reasonably well outfitted. The hotel on the whole is a bit dated, but we slept well and they supplied a good breakfast. My biggest complaint was the food and drink prices. The latter were way over priced, and the skimped on the spirits. I ordered and g&t... More 

Was this review helpful? Yes
HJie, Director of Sales at Grand Park Xian, responded to this review

Dear Valued Guest, Thank you for choosing Grand Park Xian as your preferred choice of stay during your recent visit to Xian and for taking the time to share your feedback. We have noted your valuable feedback on our food drink price and will certainly review the process to seek for any improvement on it. We take all guest comments... More 

Level Contributor
29 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed April 30, 2015 via mobile

perfect location for shopping and sights of Xi An. Loved my stay here and i will be back. The buffet breakfast was amazing! ¥100 for hotel guests. Excellent view of the city walls, beds were comfortable and bathroom was clean.

Was this review helpful? Yes 1
HJie, Director of Sales at Grand Park Xian, responded to this review

Dear Valued Guest, Thank you for choosing Grand Park Xian as your preferred choice of stay during your recent visit to Xian and for taking the time to share your feedback. We are pleased to hear that you had a wonderful stay with us. Your kindly encouragement has been shared with everyone associated with Grand Park Xian We look forward... More 

Xi'an, China
Level Contributor
3 reviews
3 hotel reviews
5 of 5 stars Reviewed April 29, 2015

The Hotel is well located just around the corner from the city wall. Plenty of activities, restaurants, shopping options around. The room prices are affordable, and good value for money. Highy recommended for tourists. Staff was friendly and very helpful.

Was this review helpful? Yes
HJie, Director of Sales at Grand Park Xian, responded to this review

Dear Valued Guest, Thank you for choosing Grand Park Xian as your preferred choice of stay during your recent visit to Xian and for taking the time to share your feedback. We are pleased to hear that you had a wonderful stay with us. Your kindly encouragement has been shared with everyone associated with Grand Park Xian We look forward... More 

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