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The Westin Xian

#4 of 2,187 Hotels in Xi'an
Certificate of Excellence
No.66 Ci'en Road, Qujiang New District, Xi'an 710061, China
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The Westin Xian
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409 Reviews from our TripAdvisor Community

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Little Elm, Texas
1 review
5 of 5 stars Reviewed 1 week ago

The Hotel is nice and located in a great area. The real pleasure is the staff which make you feel like family making being away from home easier. If in Xian this is the place to stay as it is convenient to everything.

Helpful?
Thank Ronald D
TheWestinXian, General Manager at The Westin Xian, responded to this review

Hello Ronald D A pleasure to hear that you have enjoyed your stays with us and that the team have made you feel like family. We are very focused on treating our guests as individuals and ensuring they have experiences such as yours. We look forward to the opportunity to welcome you back to your home away from home here... More 

Hutto, Texas
2 reviews
5 of 5 stars Reviewed 1 week ago

It was another wonderful stay at the Westin. A few things have changed since my last stay. The Biggest change is the Lobby Bar. It is now called the Mix bar, the offer nightly drink specials and on certain Fridays and Saturdays they have a live band. The Bar staff are by far the best in the business. They are... More 

Helpful?
Thank ClintonOlson
TheWestinXian, General Manager at The Westin Xian, responded to this review

Hello Clinton Thanks for your kind words about the hotel and the team. I'm pleased to hear you like the changes with 'Mix Bar' and our new menu in the Executive Lounge'. This is just the beginning for Mix bar, we have a weekly program of events rolling out after the Chinese New Year to keep you entertained! We will... More 

Level Contributor
5 reviews
3 hotel reviews
5 of 5 stars Reviewed 1 week ago via mobile

Its a great place to stay as it is right opposite to the the Peace Pagoda in the city center, even the old city is 10 minutes away if you take a taxi. Facilities are great as expected. Best part was a small museum right in the basement, especially for those who are on a tight schedule and don't have... More 

Helpful?
Thank Ri S
TheWestinXian, General Manager at The Westin Xian, responded to this review

Hello Ri S A pleasure to hear that you enjoyed your stay with us and noted our convenient 'Lending Gear' program to help you 'Move Well' whilst you are on the road. We are most fortunate with our 'A Grade' location and our extensive in house museum really is a convenient way to capture some of China's fascinating history! I... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 3 weeks ago via mobile

I enjoyed a wonderful stay at the Westin with my family for 11 days as we prepared to repatriate to Australia. The children loved their time there, as did we; highlights being brilliant service from the happy staff there and the amazing beds which really do live up to their "heavenly" name. I mentioned the omelettes up there because I... More 

Helpful?
1 Thank Mike B
TheWestinXian, General Manager at The Westin Xian, responded to this review

Hello Mike B Thanks for selecting Westin Xi'an for your final days in the ancient city. Indeed the famed Heavenly beds are amazing, I'm pleased you liked them. Let us know if you are tempted to take a piece of heaven home with you through our retail store! If you are back in Xi'an in the future your home away... More 

dana point california
Level Contributor
41 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
5 of 5 stars Reviewed 4 weeks ago

My husband and I thoroughly enjoyed our stay at the Westin Xi'an. The hotel is in a great location, walking distances to many sites. The hotel manager is a "hands on" manager. He warmly greeted us while checking in and answered our many questions. We saw him numerous times in locations throughout the hotel, greeting guests and talking to his... More 

Helpful?
Thank rewirement
TheWestinXian, General Manager at The Westin Xian, responded to this review

Hello rewirement Thanks for sharing your experience at Westin Xi'an, it was a pleasure to have you both stay with us. I am pleased you enjoyed the hotel and the city, thanks for selecting Westin! I will be sure to share your comments with our food and beverage team as they work hard to create memorable experiences! Westin - for... More 

Austin, Texas
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed 5 weeks ago

I have stayed at this hotel several times over the last two years for extended business trip. The location of the hotel is perfect, with lots of shopping and tourist sites to see within walking distance. Rooms are nice, spacious and clean as well. But my favorite part of the hotel has always been the lounge and especially the friendly... More 

Helpful?
Thank rockitman88
TheWestinXian, General Manager at The Westin Xian, responded to this review

Hello rockitman88 A pleasure to hear you have had some enjoyable stays with us. We are fortunate with our 'A Grade' location, however, it is fantastic to know that the team have looked after you so well, as it is the people that really do make the difference. I will be sure to share your review as I know the... More 

Xi'an, China
1 review
5 of 5 stars Reviewed January 3, 2016

I have lived in China with my family for nine years now. Our girls are now 5 and 7. Anytime we need a break from the crowds, the smog, the local cuisine, we book a room at the Westin. We always leave feeling refreshed and energized. Our girls love the breakfast, the pool, the live music in the lobby (they... More 

Helpful?
Thank Landon D
TheWestinXian, General Manager at The Westin Xian, responded to this review

Hello Landon D Thanks for your support of Westin Xi'an. It's great to hear you and the family have enjoyed your stays. Our aim at Westin is to have our guests leave feeling better than when they arrived, it sounds as though we have achieved that for your family. We look forward to welcoming you all back again in the... More 

Leesburg, Virginia
Level Contributor
61 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 stars Reviewed January 1, 2016

This Westin offers a superb experience if you are visiting (and you absolutely should be!) Xian. Across the street is a fun mall (giant video screen serving as roof with ads and scenes scrolling) next to a vibrant and pretty square but once you enter the hotel all is calm and soothing with dark woods, cool lighting and peaceful mood... More 

Helpful?
Thank Tim P
TheWestinXian, General Manager at The Westin Xian, responded to this review

Hello Tim P Thanks for sharing your experience, we are thrilled to hear you enjoyed your stay with us and that the team at Concierge and Front Desk looked after you so well. Our location is great and provides a great opportunity to safely and conveniently get a taste of the city. Thanks for your comments about breakfast, sorry to... More 

Zhuhai, China
Level Contributor
90 reviews
53 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
5 of 5 stars Reviewed December 30, 2015

The hotel and surrounding areas are great. The hotel has a small basement muesum which is quitre interesting to go to. The hotel itself is realtively new and its decor quite different from the norm. The suites rooms are big and worth the upgrade. The whole hotel is very spacious and is full of dark hardwood. The mix lounge bar... More 

Helpful?
Thank travel_enhancement
TheWestinXian, General Manager at The Westin Xian, responded to this review

Hello travel_enhancement Great to hear you enjoyed your stay with us, indeed, the design of the hotel is different from the norm, many of our guests really appreciate it. Mix Bar has recently launched and is set to be one of the hot spots in town, glad you enjoyed it! We hope to have the opportunity to welcome you back... More 

California
Level Contributor
8 reviews
4 hotel reviews
4 of 5 stars Reviewed December 26, 2015 via mobile

I loved this hotel. Very contemporary and always buzzing with activity. Access is excellent and although rooms are on the small side, they are well equipped and comfortable. The Concierge was particularly helpful and organised transportation and guide for us to explore the Terracotta Warriors and walled city. There are very interesting walks surrounding the hotels featuring giant sculptures and... More 

Helpful?
Thank thelanddownunder
TheWestinXian, General Manager at The Westin Xian, responded to this review

Hello thelanddownunder Thanks for sharing your experience having stayed at Westin Xi'an. I'm pleased to hear that you enjoyed your time with us and our great position. We are very fortunate to have the best location in the city for leisure guests as well as close proximity to the city and business district. I was particularly pleased to hear the... More 

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