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The Westin Xian

#7 of 2,170 Hotels in Xi'an
Certificate of Excellence
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No.66 Ci'en Road, Qujiang New District, Xi'an 710061, China
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The Westin Xian
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The Westin Xian
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295 reviews from our community

Traveler rating
    160
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (67)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
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English first
  • All months
    (295)
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    (102)
  • Jun-Aug only
    (74)
  • Sep-Nov only
    (64)
  • Dec-Feb only
    (55)
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Senior Contributor
41 reviews 41 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 2 days ago NEW

Location : check Property, rooms : check Facilities (gym, pool, health club) : check Restaurant (tastes) : check... Good variety Staff friendliness : check Bar : check Loved the location of the hotel... Close to the Pagoda, has a Starbucks in front of the hotel... A shopping mall... A 3/6 km running track recommended by the hotel... Staff engaged and... More 

Was this review helpful? Yes
TheWestinXian, General Manager at The Westin Xian, responded to this review

Hello James M A pleasure to hear that the team have created such a warm welcome for you and created 'home in Xi'an'. I appreciate you taking the time to recognise them, I know they will be delighted! We appreciate you choosing Westin and look forward to being of continued service to you. Best Regards James Walkden The Westin Xian More 

1 review
5 of 5 stars Reviewed 2 days ago NEW

I travel a lot all over the world and after living in hotels for most of that travel. It's nice when you stay at a hotel that the staff really cares about your happiness and satisfaction with the hotel and service. The front desk staff was very greeting upon my arrive and the hospitality did not stop there. The weather... More 

Was this review helpful? Yes
TheWestinXian, General Manager at The Westin Xian, responded to this review

Hello James M A pleasure to hear that the team have created such a warm welcome for you and created 'home in Xi'an'. I appreciate you taking the time to recognise them, I know they will be delighted! We appreciate you choosing Westin and look forward to being of continued service to you. Best Regards James Walkden The Westin Xian More 

Lausanne, Switzerland
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 days ago NEW

I stayed for 4 weeks on business at the Westin Xian. I really enjoyed every aspect of my stay there. I stayed in room 2307, it was spacious and nicely decorated, and the "heavenly bed" lives up to its name. The executive lounge had a nice happy hour from 6-8 which I enjoyed going for a drink after work to... More 

Was this review helpful? Yes 1
TheWestinXian, General Manager at The Westin Xian, responded to this review

Hello Olivier T I am delighted to hear that you enjoyed your stay at Westin Xi'an and that the team looked after you so well. In particular Enri our Seasonal Tastes and Mai restaurant Assistant Manager. At Westin we work hard to ensure the team deliver a personal, instinctive and renewing experience for our guests. It sounds like on this... More 

Hanoi, Vietnam
1 review
5 of 5 stars Reviewed 6 days ago NEW

My family of four and our dear friends who were visiting us in Xi'an stayed at the Westin last month for a two night stay-cation and had such a wonderful time! The Westin's lobby is gorgeous and there is a self-serve complimentary hot drink on hand. We checked in and, upon arrival in our room, my husband remarked, "Okay, can... More 

Was this review helpful? Yes
TheWestinXian, General Manager at The Westin Xian, responded to this review

Hello kristeninhanoi Great to hear you took advantage of our staycation package with the family and enjoyed the facilities of the hotel and our excellent location. A pleasure to have met you all and hope we have the chance to welcome you back again. Renewal awaits...... Best Regards James Walkden The Westin Xian More 

Hong Kong, China
Senior Reviewer
9 reviews 9 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

The Westin Xian was designed by the young China practice of Neri and Hu and is superb. On entering the three storey structure one descends 2 floors into a beautiful courtyard around which the coffee shop and pre function areas are arranged. Each space is a haven of calm and quiet. The rooms are huge and wide frontage with deep... More 

Was this review helpful? Yes
TheWestinXian, General Manager at The Westin Xian, responded to this review

Hello KeithlG Thanks for taking the time to recognise our unique design! We are fortunate to have such a first rate location and hotel. At Westin our aim is to provide an environment where our guests depart feeling better than when they arrived. I am pleased you felt the hotel provided a haven of calm and quiet. We hope to... More 

Paris
Reviewer
4 reviews 4 reviews
4 hotel reviews
5 of 5 stars Reviewed 1 week ago via mobile

Great staff, great breakfast fantastiC rooms and location, concierge desk is truly brilliant and no request is too big, the rooms can be a bit warm and you can't open the windows, minor inconvenience.

Was this review helpful? Yes
TheWestinXian, General Manager at The Westin Xian, responded to this review

Hello modbus A pleasure to read your review, I am delighted you had such a positive experience and that the team looked after you so well. I was sorry to read your room was a little warm, grateful if you can drop me a quick email with your registered name or room number so we can trace the room and... More 

2 reviews
5 of 5 stars Reviewed 1 week ago

I've spent more time in the Westin Xian then I have at home this year. I just completed my second stay this year. The first was for 59 days and the second for 21. Both stays were great and problem free. The staff is outstanding from the front counter to the maid service. The location is great for an extended... More 

Was this review helpful? Yes
TheWestinXian, General Manager at The Westin Xian, responded to this review

Hello jeb55g Wow! An honour to be referred to as your second home and to hear how the team have made you feel so welcome. I am delighted that Ellen, Zoey, stacie, Valeria, Jina and the rest of the team have made such a positive impression. I will be sure to share your review with them and recognise them for... More 

Southlake, Texas
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 1 week ago via mobile

Escorted a group to Xian and stayed at the WESTIN hotel for 2 nights . The location was amazing ! The hotel was very comfortable and the customer service was very good! The bar offers happy hour each night from 5-8pm very convenient and great value! Thank you for taking such great care of our group!!!

Was this review helpful? Yes
TheWestinXian, General Manager at The Westin Xian, responded to this review

Hello jedman58 Great to hear you and your party enjoyed the hotel and our fantastic location. I will be sure to share these comments with the team. Our pleasure to have been your home in Xi'an, do let us know if we can ever be of assistance in the future. Best Regards James Walkden The Westin Xian More 

Singapore
Senior Contributor
40 reviews 40 reviews
9 hotel reviews
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed at the Westin Xi'an for a week for my business trip and the location is excellent! Room was spacious and comfortable. The breakfast had a wide variety to choose from and the chinese resturant in the hotel serves excellent lamb! Located conveniently opposite the Wild Goose Pagoda and its fountain (largest in Asia if I'm not wrong), as... More 

Was this review helpful? Yes
TheWestinXian, General Manager at The Westin Xian, responded to this review

Hello Xuanqiu Thanks for sharing your recent experience at Westin Xi'an, great to hear you had an excellent stay with us. I will be sure to share your comments with the team who will be delighted to hear that their hard work is paying off. I do hope we have the opportunity to welcome you back in the future. Renewal... More 

Hong Kong, China
1 review
5 of 5 stars Reviewed 1 week ago

My husband and I thoroughly enjoyed our stay at the Westin while vacationing in Xi'an. We stayed four nights and were so thrilled with the incredible service and beautiful accommodations at the Westin. The location is perfect for being able to walk to attractions like the Big Wild Goose Pagoda, shopping, parks, the nightly water fountain show, and a beautiful... More 

Was this review helpful? Yes
TheWestinXian, General Manager at The Westin Xian, responded to this review

Hello Kristi H A pleasure hearing what a great time you had whilst staying with us and knowing the team looked after you so well with your dietary requirements. Our aim at Westin is to deliver a Personal, Instinctive and Renewing experience to our guests having them depart feeling better than when they arrive. I will be sure to pass... More 

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