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The Westin Xian

#6 of 2,170 Hotels in Xi'an
Certificate of Excellence
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No.66 Ci'en Road, Qujiang New District, Xi'an 710061, China
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1 room 1 guest
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334 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (79)
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Shanghai
Level Contributor
60 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
4 of 5 stars Reviewed 1 week ago

Stayed overnight at the Westin Hotel Xi’an to have a change of my usual choice of Shangri-La, it proved has been a good decision. Overall impression, it’s a modern hotel at one of the most popular destinations in Xi’an. Thoroughly enjoyed overlook the wild goose pagoda from 5th floor’s breakfast table. Check in was efficiently and friendly, extra credits to... More 

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Beijing
2 reviews
5 of 5 stars Reviewed 1 week ago

We spent a weekend in the serviced apartments at the Westin Residences. It was a delightful surprise to discover this wing of the hotel, which I had not previously known of. The apartments are all duplexes and comfortably accommodate 6 people, or a family. Since we were all friends together for a weekend in Xi'an it made for a comfortable,... More 

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Hong Kong, China
1 review
5 of 5 stars Reviewed 1 week ago

I was told by the taxi driver Westin Xian is the super 5 stars in Xian while i'm on the way to the hotel from airport and this is the same feeling after my stay. i would say, this is the fantastic location and service for leisure, business traveller and meeting group. Decent shopping mall with night market just around... More 

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TheWestinXian, General Manager at The Westin Xian, responded to this review

Hello Priscilla H Thanks for your kind review, a pleasure to hear you had an enjoyable stay and the taxi driver gave us a positive review! Great to hear the team were friendly, helpful and considerate, all characteristics we pride ourselves on at Westin Xi'an. We look forward to welcoming you back to your home in Xi'an. Renewal Awaits....... Kind... More 

La Verne, California
1 review
5 of 5 stars Reviewed 2 weeks ago

A true 5-Stars hotel at the heart of the Xian. This is "Beverly Hill" in China. You will not find a better location than Westin if you visit Xian and want to enjoy the new and old culture in one location all within minutes of walking distance. I especially enjoy the friendly and courteous services. I recommend this hotel to... More 

Was this review helpful? Yes
TheWestinXian, General Manager at The Westin Xian, responded to this review

Hello Travel-Couples-Tse Great to hear your positive comments and your enjoyment of both the hotel and the Qujiang district where we are located. I will be sure to share your kind words with the team who will be thrilled their hard work is paying off! Best Regards James Walkden The Westin Xian More 

1 review
5 of 5 stars Reviewed 2 weeks ago

Westin located in good position. So When I go to other place , It is very convenient. And I sometimes use Lounge, There are lot of klndly staffs. Especailly, I rebemberd a Linda staff. She give me a lot of service. Anyway, Thankyou !

Was this review helpful? Yes
TheWestinXian, General Manager at The Westin Xian, responded to this review

Hello Mr Choi Great to hear that you enjoyed our convenient location and that Linda looked after you well. I will be sure to share these comments with her and thank her in person. I hope that we have the opportunity to welcome you back in the future to your home in Xi'an. Renewal Awaits....... Best Regards James Wlakden The... More 

1 review
5 of 5 stars Reviewed 2 weeks ago

It was my first time to be in Xian, China. Stayed at Westin Xian for almost 70 days. During that time, I was so comfortable and could stay well base on their nice service and lots of help for me. Especially, Staffs, Linda, Stacey and Ellen who work in the lounge are very friendly and they help me a lot... More 

Was this review helpful? Yes
TheWestinXian, General Manager at The Westin Xian, responded to this review

Hello Mr. Oh I am delighted to hear that you felt so comfortable during your extended stay with us. Fabulous to hear the team in the lounge helped you to feel that you 'belong' and assisted you to settle into China. We look forward to welcoming you back to Westin Xi'an if your travels bring you back to the ancient... More 

Level Contributor
105 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
4 of 5 stars Reviewed 3 weeks ago

This was our first trip to Xi'an. We came to see the terra cotta warriors and other historical monuments. As others indicated, it is right across the street from the Wild Goose Pagoda. It is also about a 20 Yuan cab ride to other good attractions (Drum tower, Bell Tower and the Mosque). If you are looking for good, safe... More 

Was this review helpful? Yes 1
TheWestinXian, General Manager at The Westin Xian, responded to this review

Hello Zigmonster Great to hear that you enjoyed your visit to the ancient city of Xi'an and found the team to be helpful and the rooms clean and nicely appointed. I was sorry to hear that the bathroom had some areas for improvement. I would appreciate you letting me know your name and / or room number so that we... More 

Cancun, Mexico
Level Contributor
59 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 stars Reviewed 3 weeks ago

I arrived to Xi An in July 2015, and the hotel was exactly in the city center. Less than 5 minutes walking from the Pagoda. The hotel is really modern and i loved the decoration the staff really helpful, concierge was also really helpful. The rooms are big and modern. The only bad thing is that the wifi was really... More 

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TheWestinXian, General Manager at The Westin Xian, responded to this review

Hello RubeenReyes Thanks for taking the time to share your experience having stayed with us at Westin Xi'an. A pleasure to hear you enjoyed our unique design, breakfast and great location. I will be sure to share your kind words with the team, they will be thrilled to hear you enjoyed your stay. I hope we have the opportunity to... More 

Hong Kong, China
1 review
5 of 5 stars Reviewed July 27, 2015

Experienced 3 wonderful days at Westin Xi'an, great location opposite historic Pagoda. Service is excellent, the hotel blends in beautifully with the surrounds. Breakfast exceptional. Great gym, pool and lounge facilities. Rooms are beautifully decorated. The Westin is just a short taxi to the Wall City and Old Town. Will be staying again.

Was this review helpful? Yes
TheWestinXian, General Manager at The Westin Xian, responded to this review

Hello Anthony R A pleasure to read that you had such an enjoyable time with us and enjoyed the facilities and our service. We look forward to welcoming you back in the future. Renewal awaits Best Regards James Walkden The Westin Xian More 

Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed July 23, 2015

I've stayed at the Westin hotel in Xian several times including this week My favorite part of the hotel is that the pool is very very good and the gym is western hotel quality Wifi worked fine as well Id recommend this hotel to anyone traveling to xian on business or for personal reasons who wants an international quality and... More 

Was this review helpful? Yes
TheWestinXian, General Manager at The Westin Xian, responded to this review

Hello PaloAltoHorn Thanks for sharing your positive experience staying at Westin Xi'an. I am pleased you enjoyed the hotel facilities and services and thought our pool and Westin Workout were of a high quality. At Westin we are focused on the well being of our guests and place great importance on delivering a personalised, instinctive and renewing experience. We look... More 

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