We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Westin Xi'an

#9 of 2,166 Hotels in Xi'an
Certificate of Excellence
Hotel website
Hotel deals
Hotel deals
No.66 Ci'en Road, Qujiang New District, Xi'an 710061, China
Special Rate
¥990 (RMB)
Best prices for: 1 room 1 guest
Enter dates for best prices
Check In Check Out
Show Prices
Compare best prices from top travel sites
and 8 more sites!
The Westin Xi'an
Professional photos View all
Browse nearby
The Westin Xi'an
Write a Review

256 reviews from our community

Traveler rating
    126
    84
    36
    7
    3
See reviews for
49
66
7
69
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
  • All months
    (256)
  • Mar-May only
    (63)
  • Jun-Aug only
    (74)
  • Sep-Nov only
    (64)
  • Dec-Feb only
    (55)
All months
Ile de France
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed today NEW

The WESTIN Xi'an has got it all right Beautifully designed and decorated Hotel ideally situated Excellent + Service in all - Hotel transfer from the Airport, in room Check-in, Assistance and organisation of Guide and Transport, InHouse Dining, smiling and Professional Staff etc........ WELL DONE ALL and THANK YOU See You Again

Was this review helpful? Yes
Chicago, Illinois
Senior Contributor
29 reviews 29 reviews
23 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed yesterday NEW

The Westin is a fabulous place to stay in Xian. Our room was super comfortable, sharp looking and clean, with a very nice bathroom also. The hotel is sort of sprawling over a large footprint. The staff were very helpful. When my ATM card didn't work in their lobby ATM, one of the doormen walked me down the street to... More 

Was this review helpful? Yes
1 review
5 of 5 stars Reviewed 2 days ago NEW

the hotel is simply good. Friendly staffs, great location and a various arrange of choices for breakfast. i would recommend this hotel!

Was this review helpful? Yes
TheWestinXian, General Manager at The Westin Xi'an, responded to this review

Hello 0000asdf Thanks for sharing your positive experience from your visit to Westin Xi'an. I am delighted to hear you enjoyed your stay with us and would recommend the hotel. I do hope we have the chance to welcome you back in the not too distant future. Renewal Awaits Best Regards James Walkden The Westin Xian More 

Hong Kong
Senior Contributor
28 reviews 28 reviews
21 hotel reviews
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 1 week ago

I stayed here two nights. The location is quite convenient, opposite a mall and tourist / park place which was good for walks at night. However the hotel room can hear the noise fm the crowd during a busy night. The hotel is very new and room is 5 star standard. The breakfast was average with adequate choice. Staff and... More 

Was this review helpful? Yes
TheWestinXian, General Manager at The Westin Xi'an, responded to this review

Hello golligosh Thanks for taking the time to share your experience at Westin Xi'an it is always good to hear from our guests so we can understand their experiences to allow us opportunity to improve. Indeed out location is super convenient right in the heart of the Qujiang district making it a great place whether you are on a business... More 

Elizabethtown, Pennsylvania
Top Contributor
141 reviews 141 reviews
23 hotel reviews
51 helpful votes 51 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a typical Westin. It was absolutely freezing though in the public rooms - it was cold outside but they didn't seem to have a very good heating system. Some of the people in our group complained about rooms too hot or too cold - mine was too hot so I just turned off the system and was fine.... More 

Was this review helpful? Yes
TheWestinXian, General Manager at The Westin Xi'an, responded to this review

Hello Sandi0615 Thanks for taking the time to share your experience at Westin Xi'an. Sorry to hear that you experienced the lobby and public areas to be cold, indeed the outside temperature has been very low with many days below 0 degrees so keeping these large areas warm is challenging. I am pleased you were able to adjust the temperature... More 

Xi'an, China
Senior Contributor
23 reviews 23 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We were at the Westin over the weekend and highly recommend it. We were able to take advantage of the "Family Weekends at Westin" deal, where kids eat free at Seasonal Tastes on the weekends. It is excellent value, and the food is divine! Salads, sushi, seafood, curries, hot pot, roasts... as well as kid friendly popcorn chicken, fruit, perfect... More 

Was this review helpful? Yes
TheWestinXian, General Manager at The Westin Xi'an, responded to this review

Hello nicoleofnine Great to hear you had an enjoyable stay with your family at Westin Xi'an and had the chance to indulge in our ever popular 'Family Weekends at Westin' brunch where kids under 12 years of age eat for free! Our Heavenly beds rarely disappoint, great to know they worked their magic on you! If you are tempted to... More 

Austin, Texas
1 review
5 of 5 stars Reviewed 2 weeks ago

I hail from Texas and travel to Xi'an, China many times each year on business. Being an American "Good Ole' Boy" I value genuine hospitality and great service. I have found no hotel in numerous countries on multiple continents that equal The Westin, Xi'an. From the front desk, to concierge, bartenders and executive staff I am always "welcomed home." The... More 

Was this review helpful? Yes
TheWestinXian, General Manager at The Westin Xi'an, responded to this review

Hello David H Thanks for your positive comments, WOW what an accolade to rate your experience here so highly, thank you! Its fantastic to hear that the team have looked after you so well and you enjoy your time with us. I will be sure to pass these encouraging words on to the team! We look forward to continuing to... More 

Reviewer
3 reviews 3 reviews
3 hotel reviews
5 of 5 stars Reviewed 3 weeks ago

The Westin is a lovely, modern hotel in Xian situated across from the Large Goose Pagoda. The hotel has a modern, clean aesthetic and a very convenient location with many shops and restaurants nearby and within walking distance of the South Gate of the Xian city wall. The staff are exceptionally helpful and will bend over backwards to accommodate your... More 

Was this review helpful? Yes
TheWestinXian, General Manager at The Westin Xi'an, responded to this review

Hello katetribeca Thanks for taking the time to share your experience at Westin Xi'an. I am delighted that you enjoyed your Westin experience and found our associates looked after you so well. I will be sure to share your comments with Jina and all the team. I hope we have the chance to welcome you back again in the future... More 

Xi'an, China
Contributor
18 reviews 18 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 3 weeks ago

At the early weeks, our company has the meeting in Xi’an and reserved hotel Westin. Westin is always good, with nice front desk and the room in nice and confortable, just what I expect. The location very near Big Wild Goose Pagoda, it’s quite convenient for a night walking. The front desk can speak fluent English; we also got some... More 

Was this review helpful? Yes
TheWestinXian, General Manager at The Westin Xi'an, responded to this review

Hello Toureasy c We are delighted to hear you enjoyed your stay at Westin Xi'an. Great to know you found the hotel to be comfortable and our super convenient location allowed you some down time outside your company conference. I hope we have the chance to welcome you back again in the future. Renewal Awaits....... Best Regards James Walkden The... More 

Hutto, Texas
1 review
5 of 5 stars Reviewed 4 weeks ago

I have had many stays at the Westin and each one has been outstanding. The staff is very friendly, You feel welcomed as soon as you walk in the door. The girls behind the counter are always so cheerful and happy to greet you and answer any questions that you may have. The rooms are very accommodating and very relaxing.... More 

Was this review helpful? Yes
TheWestinXian, General Manager at The Westin Xi'an, responded to this review

Hello Clinton Thanks for taking the time to recognise the team and share your experience of Westin Xi'an. We look forward to welcoming you back again to your home away from home and to try out some new menu items in the Executive Club! Best Regards James Walkden The Westin Xian More 

Questions? Get answers from hotel staff and past guests. Ask a question
Owners: What's your side of the story?
Register now for free — and start getting automatic notification of new reviews, responding to traveler feedback, adding new photos to your listing and much more.
Manage your listing

Been to The Westin Xi'an? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Westin Xi'an

Address: No.66 Ci'en Road, Qujiang New District, Xi'an 710061, China
Location: China > Shaanxi > Xi'an
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Westin Xi'an 5*
Number of rooms: 320
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Agoda, Hotels.com, Despegar.com, Hotwire, Travelocity, Ctrip TA, TripOnline SA, Odigeo and Tingo so you can book your The Westin Xi'an reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
The Westin Xi'An China/Shaanxi
Hotel Style:
#2 Family Hotel in Xi'an
#5 Romantic Hotel in Xi'an
#6 Business Hotel in Xi'an
#6 Spa Hotel in Xi'an
#8 Luxury Hotel in Xi'an
#83 Best Value Hotel in Xi'an

208 photos of this hotel

Traveler photos: See what travelers like you saw

Viewed
All traveler photos (181)
Viewed
Hotel & grounds (28)
Viewed
Dining (15)
Viewed
Room/suite (43)
Viewed
Bathroom (12)
Viewed
Business center/function rooms (3)
Viewed
View from room (10)
Viewed
Pool/beach area (1)
Viewed
Other (69)

Management photos: Courtesy of the property manager

Viewed
All management photos (27)
Viewed
Hotel & grounds (3)
Viewed
Family/play areas (3)
Viewed
Business center/function rooms (1)
Viewed
View from room (3)
Viewed
Room/suite (6)
Viewed
Pool/beach area (1)
Viewed
Dining (2)
Viewed
Bathroom (1)
Viewed
Other (7)
Hotels you might also like...
Check In Check Out
Prices are for 1 room, 2 adults
Price Your Stay