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The Westin Xi'an

5.0 of 5 No.66 Ci'en Road, Qujiang New District, Xi'an 710061, China
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The Westin Xi'an
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The Westin Xi'an
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245 reviews from our community

Traveler rating
    117
    82
    36
    7
    3
See reviews for
47
65
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65
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (54)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
  • All months
    (245)
  • Mar-May only
    (61)
  • Jun-Aug only
    (74)
  • Sep-Nov only
    (64)
  • Dec-Feb only
    (46)
All months
Hutto, Texas
1 review
5 of 5 stars Reviewed 2 days ago NEW

I have had many stays at the Westin and each one has been outstanding. The staff is very friendly, You feel welcomed as soon as you walk in the door. The girls behind the counter are always so cheerful and happy to greet you and answer any questions that you may have. The rooms are very accommodating and very relaxing.... More 

Was this review helpful? Yes
Beijing Region, China
1 review
4 of 5 stars Reviewed 5 days ago NEW

I have a big event in this hotel. Thanks for the hotel staff's professional dedication, gave me a lot of support. Good place, good F&B, the successful of our event is also a part of theirs. It Is a good choose to travel to Xi'an.

Was this review helpful? Yes
TheWestinXian, General Manager at The Westin Xi'an, responded to this review

Hello Candy 1228 Great to hear we delivered a successful event for you. Partnership is the key to success, especially with a big event. Thanks for selecting Westin and we hope to welcome you and your delegates back again in the future! Best Regards James Walkden The Westin Xian More 

Sydney, Australia
Senior Contributor
43 reviews 43 reviews
20 hotel reviews
22 helpful votes 22 helpful votes
4 of 5 stars Reviewed 6 days ago NEW

Stayed here when it first opened and it was amazing. It's still very good but lost a little of the WOW factor. Definitely worth getting a suite. Fifth floor has an exec lounge which was nice. Location perfect - although on a business trip, managed to nip across the road and scoot up the Wild Goose Pagoda. Would definitely stay... More 

Was this review helpful? Yes
TheWestinXian, General Manager at The Westin Xi'an, responded to this review

Hello Fiona D Great to have had you back with us again and to hear you enjoyed your stay. Indeed even on a short business trip our location allows you to sample some of the local culture with our neighbour The Big Wild Goose Pagoda being one of Xi'an's 'Must Do's'! Look forward to welcoming you back again in the... More 

1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 1 week ago

My wife and I recently returned from a lengthy tour of Asia and Southeast Asia. We must say, our time in Xian was made very special by the staff at the Westin. Not only during our stay, but also from the time leading up to our visit as well as beyond. Prior to our arrival, they arranged an excellent tour... More 

Was this review helpful? Yes 1
TheWestinXian, General Manager at The Westin Xi'an, responded to this review

Hello Tony l Great to hear that the team here at Westin Xi'an made your stay special. We work hard to create a culture that allows guests to have experiences such as yours. Thanks for taking the time to share your experience. Best Regards James Walkden The Westin Xian More 

Sydney, New South Wales, Australia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

We Stayed here for a few days through early January, Hotel is beautiful, room incredible and facilities superb. So close to everything that Xi'an offers and a cultural experience like no other. Highly recommend the Hotel, staff were excellent, Martin the Chief Concierge extremely helpful, Breakfast and Japanese Restaurant was great. We even hit the dessert buffet late one night... More 

Was this review helpful? Yes 2
TheWestinXian, General Manager at The Westin Xi'an, responded to this review

Hello Brad M Thanks for taking the time to share your experience with us. I am delighted to hear how the team looked after you so well. I will make sure Martin hears your comments and also the team at Mai and Seasonal Tastes who assisted with your sweet indulgence! Best Regards James Walkden The Westin Xian More 

Sydney, Australia
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 1 week ago

It was big, clean,beautiful room and super comfortable bed. Overall is a great hotel and we will be definitely be back. Good location. Breakfast was excellent. Concierge was very helpful and polite. This is a hotel we will definitely go back to.

Was this review helpful? Yes 2
TheWestinXian, General Manager at The Westin Xi'an, responded to this review

Hello Paul K Thanks for your great review. I am delighted to hear that you had an enjoyable stay, especially our signature Westin Heavenly Bed, they are super comfortable! I do hope we can welcome you back again in the not too distant future. Best Regards James Walkden The Westin Xian More 

Vancouver, Canada
Top Contributor
101 reviews 101 reviews
92 hotel reviews
218 helpful votes 218 helpful votes
5 of 5 stars Reviewed 1 week ago

Our family stayed at the Xi'an Westin for the second time recently and had another great stay! We often go to Xi'an and this is by far our favorite hotel. The staff are simply amazing. The Korean manager who helped check us in was so friendly and helpful. All of the other staff, both foreign and local, were some of... More 

Was this review helpful? Yes 1
TheWestinXian, General Manager at The Westin Xi'an, responded to this review

Hello Surmang Great to hear you had another wonderful stay with us and that our dedicated team have made a big impression! The swimming pool has been undergoing a makeover, but I am delighted to share that it will reopen tomorrow! I will be sure to share your review with the team and we look forward to welcoming you back... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 2 weeks ago

I recently stayed at the Westin Xian and can't imagine there would be a better place to stay. The location is perfect, the Hotel is schmick and feels brand new, the service is the best i have had on my many business travels to China and can't rate them highly enough. And surprisingly it is home to the best Bibimbap... More 

Was this review helpful? Yes 2
TheWestinXian, General Manager at The Westin Xi'an, responded to this review

Hello Hunter W Wow, what an accolade for our team in Mai who strive hard to create authentic Japanese and Korean food here in Central China. Great to hear the cuisine rivalled Gangnam! Thanks for selecting Westin, I hope we have the opportunity to welcome you back in the not too distant future! Best Regards James Walkden The Westin Xian More 

Gold Coast, Australia
1 review
5 of 5 stars Reviewed 2 weeks ago

My wife and myself stayed during Christmas 2014 and the New Year at the Westin XI'an.The Hotel is most impressive offering perfect accomodation for a relaxing holiday...not to mention the heavenly beds!! Guest dining within a casual and relaxing atmosphere,I rate the Service and Staff attention to detail very high within the Westin Food and Beverage outlets.A great menu selection... More 

Was this review helpful? Yes
TheWestinXian, General Manager at The Westin Xi'an, responded to this review

Hello Lance w Delighted to hear that you and your wife enjoyed your stay with us over Christmas and New Year. Our Heavenly Beds are true luxury and make getting up to start the day a challenge! Great to hear the team demonstrated genuine care, music to my ears! We look forward to welcoming you both back in the not... More 

Hong Kong Region, China
1 review
5 of 5 stars Reviewed 2 weeks ago

We stayed at the Westin with our three young children over Christmas 2014 and the new year. We stayed in a 3 bedroom residence. It was large, comfortable, very warm (important in those temperatures) and very slick. The room service and restaurants were great, we particularly loved the Japanese restaurant - best tempura prawns ever. They also had a good... More 

Was this review helpful? Yes
TheWestinXian, General Manager at The Westin Xi'an, responded to this review

Hello camillahk2015 Thanks for sharing your experience I'm delighted that you and the family had a great stay and got to experience our Christmas festivities! I will be sure to share your review with our associates, especially our Mai restaurant culinary team! Best Regards James Walkden The Westin Xian More 

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Additional Information about The Westin Xi'an

Address: No.66 Ci'en Road, Qujiang New District, Xi'an 710061, China
Location: China > Shaanxi > Xi'an
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Westin Xi'an 5*
Number of rooms: 320
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Also Known As:
The Westin Xi'An China/Shaanxi
Hotel Style:
#4 Family Hotel in Xi'an
#5 Romantic Hotel in Xi'an
#6 Spa Hotel in Xi'an
#6 Business Hotel in Xi'an
#8 Luxury Hotel in Xi'an
#82 Best Value Hotel in Xi'an

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