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The Westin Xi'an

5.0 of 5 No.66 Ci'en Road, Qujiang New District, Xi'an 710061, China
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The Westin Xi'an
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The Westin Xi'an
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226 reviews from our community

Traveler rating
    105
    78
    33
    7
    3
See reviews for
40
61
5
58
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (47)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
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English first
  • All months
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    (61)
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    (74)
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    (64)
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    (27)
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Morristown, New Jersey
Reviewer
4 reviews 4 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed yesterday NEW

The Westin exceeded every expectation! As a Starwood Platinum member, I'm used to pleasant hotel experiences, but this was really special. The hotel is beautiful, and the architecture and decor make it clear that you're in China but with all mod cons. We were upgraded to a lovely suite, filled with wood panelling and the most comfortable window seat; the... More 

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1 review
5 of 5 stars Reviewed 1 week ago via mobile

the approach of The staff and especially Jina a young Korean girl ,to me as a foreign guest away from my country, Very welcoming and Professional I felt at home right away thank you Westin hotel xian china

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Roseland, New Jersey
Reviewer
3 reviews 3 reviews
3 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 1 week ago

We had a wonderful stay at the Westin. We were traveling through China and Xi'an was one of our stops. We chose the Westin over the Shangri-La because we are SPG Platinum. Full Disclosure: I am also a Virtuoso Travel Agent. I paid for my stay, reserved one room for myself and husband, one room for my kids. When we... More 

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TheWestinXian, General Manager at The Westin Xi'an, responded to this review

Hello Protraveljill Thanks for your kind review, I am delighted that you had such a great stay with us and found everyone to be helpful. Ye,s the hotel does have an International feel with guests from all around the world staying with us, I am glad some of them could give you some good advice on dining options as there... More 

Beijing, Beijing, China
1 review
5 of 5 stars Reviewed 1 week ago

The Westin Xi'an continues to deliver top quality service in every regard. The hotel is modern and comfortable, the food is great and the staff very professional and responsive. I have held several successful dinner and cocktail reception events at the Westin Xi'an, due in large part to the delicous food, great setting and superior service. I often recommend the... More 

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TheWestinXian, General Manager at The Westin Xi'an, responded to this review

Hello Vincent O Great to hear you have had such positive experiences at Westin Xi'an. We have a dedicated team here who will be delighted to hear your review. We are waiting to welcome you back soon to deliver another great experience. Best Regards James Walkden The Westin Xian More 

Chicago, Illinois
1 review
5 of 5 stars Reviewed 1 week ago

This is my first tripadvisor review; the quality of my stay at the Westin Xi'an merits special recognition. I am a loyal SPG member so chose the Westin but - at the time - I did not know how just how well-located the property is. My room looked right out onto the square with the Pagoda Tower! Also, the design... More 

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Chengdu, China
1 review
5 of 5 stars Reviewed 1 week ago

Excellent hotel and MICE group, during in the hotel we were treated with the best service by the hotel management team and MICE group, which made the meeting success and we received the praise by our guests, thanks so much.

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西安威斯汀大酒店, General Manager at The Westin Xi'an, responded to this review

Hello Justin P Thanks for sharing your experience at Westin Xi'an. I'm delighted to hear that your meeting was a success, enjoyed by yourself and your delegates. I hope we have the opportunity to welcome you all back in the future. Best Regards James Walkden-General Manager The Westin Xian More 

Hong Kong, China
Top Contributor
53 reviews 53 reviews
53 hotel reviews
60 helpful votes 60 helpful votes
4 of 5 stars Reviewed 3 weeks ago

I stayed at the Westin for the first time after years of trying different hotels all over Xi'an. Westin was located near many major sights in Xi'an, including the historic Dayan Pagoda, which was just next door. It was also conveniently located near many shopping centers, eateries, and even a quaint little bar/restaurant street. The rooms were tastefully decorated and... More 

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西安威斯汀大酒店, General Manager at The Westin Xi'an, responded to this review

Hello PH15 I am delighted you found us! Hopefully we can be your new home in Xi'an! Great to hear you enjoyed the hotel and that you found the executive lounge a great enhancement to your stay. I note your comments about breakfast, and can understand your perspective. We do have guests from across the world but with the majority... More 

nj
Top Contributor
132 reviews 132 reviews
109 hotel reviews
94 helpful votes 94 helpful votes
5 of 5 stars Reviewed 4 weeks ago

We stayed on the Executive Floor and thought it was excellent value. Our room was huge with a very large desk area, large bathroom and comfy bed. The coffee service was french press coffee-don’t see this very often. The executive lounge was terrific! During the “happy hour”, in addition to unlimited drinks, and good wine, there is more than sufficient... More 

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西安威斯汀大酒店, General Manager at The Westin Xi'an, responded to this review

Hello ssgtravel Thanks for your review, great to hear you enjoyed the Executive Lounge. Indeed it is super value, and has a perfect view of the famed Pagoda, a great place to watch the world go by! Our location really does make Westin Xi'an 'The Best Address in Town', we are very fortunate. Glad you enjoyed exploring and all that... More 

Singapore, Singapore
Reviewer
3 reviews 3 reviews
3 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I look forward to revisiting The Westin Xian after my brief stay in November. Location of the hotel is ideal, close to tourist spots, big wild goose pagoda, dining, etc... The friendiness, sincere, warm hospitality and ever helpful staff, who are willing to go the extra mile to assist and attend to the guests. Sincere thanks to Martin Zheng, Leo... More 

Was this review helpful? Yes
西安威斯汀大酒店, General Manager at The Westin Xi'an, responded to this review

Hello seeling Thanks for taking the time to recognize some of our associates who you encountered after your recent stay with us at Westin Xi’an, they will be delighted to hear your comments. We look forward to welcoming you back in the not too distant future! Best Regards James Walkden-General Manager The Westin Xian More 

Texas
2 reviews
5 of 5 stars Reviewed 4 weeks ago

The location is great, next to the pagoda and so many fine restaurants to go to. Easy to get to the Xian wall as long as you can get a taxi. =) The one thing so special about this hotel is the staff. At the front desk you have Martin, Leo, Hank and Ray to cater to your needs of... More 

Was this review helpful? Yes
西安威斯汀大酒店, General Manager at The Westin Xi'an, responded to this review

Hello Huskymaster Thanks for your great review and for your support and loyalty to Westin Xi'an. Great to hear that some of our ‘shining stars’ have made a big impression on you! We are lucky to have a committed team of associates and I will be sure that they hear your words. I hope to have the chance to meet... More 

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Additional Information about The Westin Xi'an

Address: No.66 Ci'en Road, Qujiang New District, Xi'an 710061, China
Location: China > Shaanxi > Xi'an
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Westin Xi'an 5*
Number of rooms: 320
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Also Known As:
The Westin Xi'An China/Shaanxi
Hotel Style:
#4 Family Hotel in Xi'an
#6 Romantic Hotel in Xi'an
#6 Business Hotel in Xi'an
#7 Spa Hotel in Xi'an
#9 Luxury Hotel in Xi'an
#79 Best Value Hotel in Xi'an

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