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All 1,989 Xi'an hotels

The Westin Xi'an

5.0 of 5 Hotel   |   No.66 Ci'en Road, Qujiang New District, Xi'an 710061, China
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80%
Ranked #11 of 1,989 hotels in Xi'an
Certificate of Excellence 2014
A recent review
4 of 5 stars reviewed 2 days ago
Cheetah73 Taipei, Taiwan
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177 people have reviewed this hotel

Traveler rating
    75
    67
    30
    5
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33
48
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42
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (33)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
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English first
Taipei, Taiwan
Reviewer
4 reviews 4 reviews
4 hotel reviews
4 of 5 stars Reviewed 2 days ago NEW

The hotel located near the Great Wild Goose Pagoda and a shopping mall. Taking subways and buses are also convenient. The room is large, and the bedding is quite comfortable. Although the furnishing and the finishing of the bathroom are not good enough, it is still recommendable in this city.

Was this review helpful? Yes
TheWestinXian, Assistant Director of Rooms at The Westin Xi'an, responded to this review

Dear Valued Guest, Greetings from The Westin Xian! Thank you for sharing your feedback regarding your recent stay with us. We are very pleased to hear that you enjoyed the stay with us. I have shared your feedback with my team and would like to note that we are starting a small renovation project to the bathroom very soon. I... More

California
Contributor
14 reviews 14 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 5 days ago NEW

This hotel is in the perfect location. It is located in the city center with a large outdoor walking mall. The mall is very new, all of the shops, restaurants, etc. are in excellent condition. After walking all day, we spent another 2 hours walking outside through the mall. There was live music and lots of people dancing. The hotel... More

Was this review helpful? Yes
TheWestinXian, Assistant Director of Rooms at The Westin Xi'an, responded to this review

Dear Valued Guest, We very much appreciate your comments regarding your stay at The Westin Xian. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More

Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
5 of 5 stars Reviewed 6 days ago NEW

Simply the best. One issue is the spa is really overpriced. A couples massage with scrub was over $400 USD that is insane. In addition they allow smoking in the spa lobby which is simply unacceptable. Be warned health department requires swim caps at pool. If you do not have one you can not swim.

Was this review helpful? Yes
TheWestinXian, Nancy Liang at The Westin Xi'an, responded to this review

Dear Valued Guest, Greetings from The Westin Xian! Thank you for sharing your feedback regarding your recent stay with us. We are very pleased to hear that you enjoyed the stay with us. I have shared your feedback with my team and would like to note that we are reviewing the spa rate and starting to stop clients smoking in... More

Sydney
Top Contributor
74 reviews 74 reviews
23 hotel reviews
44 helpful votes 44 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

We stayed at the Westin Xian last week for only a short visit. The hotel is in the perfect location, with the pedestrian area across the street, Big Wild goose Pagoda and shops and cafes very close by. The hotel is simplistic and stylish with friendly, warm staff. The Westin is a lovely hotel and suitable for both couples or... More

Was this review helpful? Yes
TheWestinXian, Assistant Director of Rooms at The Westin Xi'an, responded to this review

Dear Valued Guest, Greetings from the Westin Xian! Thank you for staying with us at the Westin Xian and we truly appreciate your comments concerning the hotel facilities and service. We are very excited to know that you have enjoyed our facilities and service and will be sure to cascade your comments through to our team members! We look forward... More

Hoi An, Vietnam
1 review
4 of 5 stars Reviewed 1 week ago

As a hotel explorer, I am gradually interested in Westin the brand. The Westin Xi`an is the one I like. This hotel located nearby Big Wild-goose Pagoda(Da Yan Ta), a famous scenic spot in Xi`an. and there are more than 20 bus routes around the hotel. The decoration of the lobby is special. but the white aloe fragrance is not... More

Was this review helpful? Yes
TheWestinXian, Assistant Director of Rooms at The Westin Xi'an, responded to this review

Dear Valued Guest, Greetings from The Westin Xian! Thank you for sharing your feedback regarding your recent stay with us. We are very pleased to hear that you enjoyed the stay with us. I have shared your feedback with my team and would like to note that we are making the white tea fragrance stronger. I truly hope we will... More

Bangalore, Karnataka, India
Senior Reviewer
8 reviews 8 reviews
8 hotel reviews
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 1 week ago

This is a great centrally located hotel is Xian... good decor.. nice bar.. good service - friendly and a wonderful breakfast spread - also a nice gym-spa. The rooms are little far from the elevators (a good walk) and the layout is a little different but overall very clean, quiet and comfortable.

Was this review helpful? Yes
TheWestinXian, Assistant Director of Rooms at The Westin Xi'an, responded to this review

Dear Valued Guest, Greetings from the Westin Xian! Thank you for staying with us at the Westin Xian and we truly appreciate your comments concerning the hotel facilities and service. We are very excited to know that you have enjoyed our facilities and service and will be sure to cascade your comments through to our team members! We look forward... More

Los Angeles
Senior Contributor
34 reviews 34 reviews
21 hotel reviews
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed 2 weeks ago via mobile

Large hotel with very dim lights in the corridors. My girlfriend thought the mood was appealing and I thought it could have been a little cheerier. The rooms were nicely appointed and very comfortable. Many places to walk to right outside the Hotel. The bar manager was super nice and very accommodating. Breakfast was also very good.

Was this review helpful? Yes
TheWestinXian, Assistant Director of Rooms at The Westin Xi'an, responded to this review

Dear Valued Guest, We very much appreciate your comments regarding your stay at The Westin Xian. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More

Syracuse, New York
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Spent 2 nights at the Westin Xian - we chose this property because of it's proximity to the Big Wild Goose Pagoda. There was a real glitch upon check - in - we had booked a Renewal Room which had a balcony (ie better view of the Pagoda) - however, when we were shown to our room it CLEARLY was... More

Was this review helpful? Yes 2
TheWestinXian, General Manager at The Westin Xi'an, responded to this review

Dear Valued Guest, Greetings from The Westin Xian! Thank you for sharing your feedback regarding your recent stay with us. We are very pleased to hear that you enjoyed the stay with us. I have shared your feedback with my team and would like to note that we are reviewing the booking issue. I truly hope that the booking issue... More

Mexico City, Mexico
Top Contributor
91 reviews 91 reviews
78 hotel reviews
50 helpful votes 50 helpful votes
5 of 5 stars Reviewed 2 weeks ago

The hotel is very centrally located in Qu Jiang tourist area, very near the the Big Goose Tower. It is new. The room is beautifully decorated in modern Chinese style. The bed is very comfortable. Even though our room was next to the street it was not noisy. The staff were friendly and helpful. The lounge was great. The museum... More

Was this review helpful? Yes
TheWestinXian, General Manager at The Westin Xi'an, responded to this review

Dear Valued Guest, Greetings from the Westin Xian! Thank you for staying with us at the Westin Xian and we truly appreciate your comments concerning the hotel facilities and service. We are very excited to know that you have enjoyed our facilities and service and will be sure to cascade your comments through to our team members! We look forward... More

Reviewer
4 reviews 4 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 2 weeks ago

I stayed at the Westin Xian with my family and it was one of the friendliest places I've ever stayed at. The manager waited up and greeted us at the door as our flight was delayed multiple hours and had kept the restaurant in the hotel open late for us. Every day the staff was incredibly pleasant and helpful and... More

Was this review helpful? Yes
TheWestinXian, General Manager at The Westin Xi'an, responded to this review

Dear Valued Guest, Greetings from the Westin Xian! Thank you for staying with us at the Westin Xian and we truly appreciate your comments concerning the hotel facilities and service. We are very excited to know that you have enjoyed our facilities and service and will be sure to cascade your comments through to our team members! We look forward... More

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Additional Information about The Westin Xi'an

Address: No.66 Ci'en Road, Qujiang New District, Xi'an 710061, China
Phone Number:
Location: China > Shaanxi > Xi'an
Price Range (Based on Average Rates): $$
Hotel Class:5 star — The Westin Xi'an 5*
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Also Known As:
The Westin Xi'An China/Shaanxi

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Amenities

Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style
#5 Family Hotel in Xi'an #5 Spa Hotel in Xi'an #7 Luxury Hotel in Xi'an #8 Romantic Hotel in Xi'an #9 Business Hotel in Xi'an #79 Best Value Hotel in Xi'an
Hotel Class
Official Description (provided by the hotel)
Stay in an exciting historic location, just steps from the Big Wild Goose Pagoda and Xian’s many cultural gems, as well as restaurants and an upscale shopping area. Guests also enjoy easy access to an array of multi-national companies. ... more   less 
Number of rooms
320

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