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All 2,154 Xi'an hotels

Crowne Plaza Xi'an

4.5 of 5 Hotel   |   No.1 Middle Section, Zhuque Road, Xi'an 710061, China
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Ranked #5 of 2,154 Hotels in Xi'an
Certificate of Excellence 2014
A recent review
5 of 5 stars reviewed 3 days ago
Tiago A
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173 reviews from our community

Traveler rating
    106
    47
    13
    5
    2
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 3 days ago NEW

I think this hotel is the best that I was guest. There are persons very polites and carefull working at the place. The breakfast has many think for the different cultures and all things is good. I'm very happy to stay in this hotel.

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Miami, Florida
Top Contributor
288 reviews 288 reviews
82 hotel reviews
189 helpful votes 189 helpful votes
5 of 5 stars Reviewed 1 week ago NEW

Visiting Xian for the first time,reading the guide books does not do the city justice,its central location in China affords a pleasant climate year long and the city itself is well tended and I rate it more interesting than the Capital.On arrival the hotel stood out as perhaps the tallest building in the city and we received a warm welcome... More

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Santa Monica, California
Contributor
18 reviews 18 reviews
7 hotel reviews
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We spent two nights at this hotel and it was very nice. We had a room with two comfortable queen sized beds. For business travelers there is a good-sized desk in the room. I appreciated that the toilet was separated from the rest of the bathroom (nice when two people are traveling together). The shower and tub are huge and... More

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Bargara
2 reviews
5 of 5 stars Reviewed 2 weeks ago via mobile

We have just spent 2 nights in a Club floor room, not only is it a beautiful hotel, rooms are spacious, well appointed the service level was excellent. We have been fortunate to stay in many 5 * hotels But the service we received from Maria ( club floor manager) was far above anything we have received any where, ever.... More

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CP-XIAN, Guest Relations Manager at Crowne Plaza Xi'an, responded to this review

Dear guest, thank you for taking the time to share your feedback regarding your recent stay with us at Crowne Plaza Xi'an. We are very glad to know that our staff Maria and her service helped in making your visit enjoyable. Meanwhile, we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Thank you... More

Beijing, China
Contributor
17 reviews 17 reviews
14 hotel reviews
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed October 20, 2014

This hotel may be the tallest building in Xi'an city and it could be found from a distance! Reception staff are all very friendly, especially concierge staff are extremely helpful and showed me the way to various destinations with the extreme patience. The restaurant adjacent to the hotel provides local devious food with reasonable price and is highly recommended for... More

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Sydney, Australia
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed October 12, 2014

Had a fantastic 4 day trip to Xian and it was complimented really well with the Crowne Plaza Xian. The room we had (King Bed Club Room) was massive, really well appointed and large enough to put in a rollaway bed for our 4 year old and still have heaps of room. The actual bed was one of the best... More

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Gresham, Oregon
Top Contributor
119 reviews 119 reviews
23 hotel reviews
67 helpful votes 67 helpful votes
5 of 5 stars Reviewed October 10, 2014

We can not say enough about this hotel, the concierge went up and beyond himself to help us. I happened to mention as a bride was leaving the hotel, that on our vacations we often get to take a picture of a bride and groom and put that picture in our online book, (have done it in Spain, Greece, Hawaii,... More

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CP-XIAN, Guest Relations Manager at Crowne Plaza Xi'an, responded to this review

Dear Guest,Thank you for taking the time to share your valuable feedback with us.We are delighted to know that you enjoyed your stay with us and that our hotel made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve.Once again, we look forward to your... More

Gresham, Oregon
Senior Contributor
45 reviews 45 reviews
5 hotel reviews
19 helpful votes 19 helpful votes
5 of 5 stars Reviewed October 10, 2014

We heard the Viking Cruise people stay there, and discovered when we were we did, that indeed they were, as we talked to some of their people. To us that was a good indicator of quality. The hotel is modern, pretty new, and large. Our breakfasts were included, and we were very happy with the selection and quality of food.... More

Was this review helpful? Yes
CP-XIAN, Guest Relations Manager at Crowne Plaza Xi'an, responded to this review

Dear Guest,Thank you for taking the time to share your valuable feedback with us.We are delighted to know that you enjoyed your stay with us and that our hotel made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve.Once again, we look forward to your... More

Cork, Cork, Ireland
Contributor
13 reviews 13 reviews
12 hotel reviews
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed October 4, 2014

Nice modern hotel, stayed here for 2 nights in September 2014 and had a great time....food great throughout...beautiful lobby.....good spot to visit the Terrracotta warriors from......staff very nice and extremely helpful....no complaints whatsoever.

Was this review helpful? Yes 1
CP-XIAN, Guest Relations Manager at Crowne Plaza Xi'an, responded to this review

Dear Guest, Thank you for taking the time to share your valuable feedback with us.We are delighted to know that you enjoyed your stay with us and that our hotel made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve.Once again, we look forward to... More

London, United Kingdom
Contributor
19 reviews 19 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed October 2, 2014

A good modern hotel in the centre of Xi'an, with well-equipped, very clean and stylish rooms. The front desk staff were very efficient and welcoming, room service was speedy and the breakfast buffet excellently presented and staffed, but eating in the evening was not so easy. Arriving late and wanting a snack we were directed to the top floor 'pub'... More

Was this review helpful? Yes 1
CP-XIAN, Guest Relations Manager at Crowne Plaza Xi'an, responded to this review

Dear Guest,Thank you for taking the time to share your valuable feedback with us.We are delighted to know that you enjoyed your stay with us and that our hotel made your stay experience more memorable. We will continue to strive in delivering quality services, allowing our guests' to indulge in the best they deserve.And we would like to take this... More

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Additional Information about Crowne Plaza Xi'an

Address: No.1 Middle Section, Zhuque Road, Xi'an 710061, China
Phone Number:
Location: China > Shaanxi > Xi'an
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Crowne Plaza Xi'an 4.5*
Number of rooms: 315
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Also Known As:
Crowne Plaza Xi'An China/Shaanxi

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