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All 1,849 Xi'an hotels

Crowne Plaza Xi'an

4.5 of 5 Hotel   |   No.1 Middle Section, Zhuque Road, Xi'an 710061, China
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Ranked #1 of 1,849 hotels in Xi'an
Certificate of Excellence 2013
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108 people have reviewed this hotel

Traveler rating
    69
    28
    6
    3
    2
See reviews for
24
37
5
15
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (24)
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English first
Sydney
Senior Contributor
40 reviews 40 reviews
25 hotel reviews
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed 2 days ago NEW

I spent 3 days in Xian from April 13 to 15 and being Royal Ambassador member I naturally was hoping for an Intercontinental Hotel but decided to book into Crowne Plaza in its absence. The hotel is quite centrally located and the staff are excellent, particular Tina Jin at the front desk and Maria Xu at Club Lounge. They made... More

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Singapore
Contributor
11 reviews 11 reviews
9 hotel reviews
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 1 week ago

My first time in Xi'an and this hotel was considered one of the top highlights of the, already eventful trip. - Great Location, near the famed City Wall/Bell Tower/Small Goose Pagoda. - Great Service, felt pampered by all service personnel. - Great Restaurant: Great food, Great ambience, Great service, Great price!

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CP-XIAN, Public Relations Manager at Crowne Plaza Xi'an, responded to this review

Dear Guest, Thank you very much for your feedback and we are pleased to learn that you have enjoyed your stay and that we were able to provide you with a memorable experience. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Thank you again for your feedback and support and we look... More

Healdsburg, California
Contributor
13 reviews 13 reviews
9 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 2 weeks ago

Nice hotel in the tallest building in Xi'an. Pretty good location, but is about 2 mi from the Bell Tower at city center. Restaurant was nice. The new Bar on the 51 floor was terrific, but pollution can hamper the view. We had a lot of trouble with the air conditioning, had to open the windows to cool off the... More

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CP-XIAN, Public Relations Manager at Crowne Plaza Xi'an, responded to this review

Dear Guest, Thank you for your feedback and we are pleased to learn that you have enjoyed your stay and that we were able to provide you with a memorable experience. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We hope to have an opportunity to serve you again in the near... More

India
Top Contributor
57 reviews 57 reviews
52 hotel reviews
56 helpful votes 56 helpful votes
5 of 5 stars Reviewed 2 weeks ago

This is probably the tallest hotel in xi'an and the rooftop bar provides breathtaking views of the city. Walking distance to the innumerable local restaurants (xi'an is apparently a foodie city). For late night snack take a 10 minute drive to muslim street where you will find k-bars and cafes as well. Breakfast is amazing!

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CP-XIAN, Public Relations Manager at Crowne Plaza Xi'an, responded to this review

Dear Guest , Thank you for your stay with us at Crowne Plaza Xi'an. We are pleased to know that you appreciated the B&G51 of our hotel, an aspect of our hotel that is preferred by many of our guests. Your encouraging review will help us constantly improve our quality even further as we hope to exceed over and beyond... More

Cincinnati, Ohio
Top Contributor
53 reviews 53 reviews
4 hotel reviews
42 helpful votes 42 helpful votes
5 of 5 stars Reviewed 4 weeks ago

This is a terrific hotel. Beautifully appointed, so just the looks of the interior will impress you. And as others have mentioned, it's the tallest building in Xi'an and distinctively round, so you cannot miss it if you are within about two miles of it. It's about 1/2 mile outside the city walls just south of Little Goose Pagoda next... More

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CP-XIAN, Public Relations Manager at Crowne Plaza Xi'an, responded to this review

Dear Guest,Thank you for your stay with us at Crowne Plaza Xi'an.We were pleased to note that you appreciated the Zhuque Cafe of our hotel, an aspect of our hotelthat is preferred by many of our guests. Your encouraging review will help us constantly improve our restaurantservices, and we hope to welcome you back again in the nearfuture! More

Gold Coast
Contributor
16 reviews 16 reviews
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 4 weeks ago via mobile

While many facets of our trip to China were less than perfect, staying at the Crowne Plaza was one of the best decisions made. The staff are helpful, doing all that they can even when you are struggling with the language barrier. The breakfast buffet was great, offering all cuisines, and the dinner buffet selection equally as impressive. Ken, our... More

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CP-XIAN, Public Relations Manager at Crowne Plaza Xi'an, responded to this review

Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay with us at Crowne Plaza Xi'an. We are very glad to know that our staff and service helped in making your visit enjoyable. Meanwhile, we take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. Thank you again for... More

Adelaide, Australia
Senior Contributor
28 reviews 28 reviews
9 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed March 12, 2014

We had two rooms on the club level and the experience was wonderful. The rooms are quite large and very well appointed. The staff are great, although the language barrier can be a bit challenging, but manageable. I highly recommend paying extra for the club level experience. Maria and her team in the club lounge are awesome, they will take... More

Was this review helpful? Yes
CP-XIAN, Public Relations Manager at Crowne Plaza Xi'an, responded to this review

Dear Guest,Thank you for taking the time to share your feedback regarding your recent stay with us at Crowne Plaza Xi'an.We are very glad to know that our staff and service helped inmaking your visit enjoyable. Meanwhile, we take our guestcomments very seriously and always strive to providecomfortable and friendly accommodations.Thank you again for your feedback and support and we... More

chine
Reviewer
5 reviews 5 reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed February 25, 2014

This was my first trip in Xi'an and I have breakfast in buffet restaurant with great selection of food and very nice Danish and bread! The chef guillaume show me the buffet around and make me try the yogurt ( excellent) After my experience for breakfast I decide to try the French restaurant at 51 floor! And the food was... More

Was this review helpful? Yes 1
Sandhurst, United Kingdom
Contributor
20 reviews 20 reviews
9 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed February 24, 2014

Only two years old and because of that, excellent. We stayed on the Executive floor and the whole package was excellent. Very high quality throughout, extremely helpful staff and no detail too much trouble.

Was this review helpful? Yes 2
Portland, Oregon
Senior Contributor
24 reviews 24 reviews
24 hotel reviews
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed February 15, 2014

This hotel might as well be placed in London, Paris or New York and you would not notice any difference. It is a world class hotel in amenities and level of service. Breakfast was great with good selection of Western food. Good selection of Western channels on TV. And being that it is situated in Xi'an, it is very affordable.... More

Was this review helpful? Yes 2

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Additional Information about Crowne Plaza Xi'an

Also Known As:
Crowne Plaza Xi'An China/Shaanxi
Address: No.1 Middle Section, Zhuque Road, Xi'an 710061, China
Phone Number:
Location: China > Shaanxi > Xi'an
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool
Hotel Style:
#1 Luxury Hotel in Xi'an
#1 Family Hotel in Xi'an
#4 Business Hotel in Xi'an
#89 Best Value Hotel in Xi'an
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Crowne Plaza Xi'an 4.5*
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