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Crowne Plaza Xi'an

#11 of 2,170 Hotels in Xi'an
Certificate of Excellence
4.5 of 5
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No.1 Middle Section, Zhuque Road, Xi'an 710061, China
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Crowne Plaza Xi'an
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Ranked #11 of 2,170 Hotels in Xi'an
Certificate of Excellence
A recent review
4 of 5 stars reviewed 4 days ago
NycNelson New York City, New York
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233 Reviews from our TripAdvisor Community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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New York City, New York
Level Contributor
21 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 stars Reviewed 4 days ago NEW

Pros: Modern, clean, large hotel. The twin beds’ room was very comfortable. Toilet and shower in separate rooms with separate sinks. Air conditioning worked very well. The breakfast and dinner buffet was tasty and satisfying. Wifi included in room rate. I walked through the gym and pool which appeared adequate but I didn’t actually use the facilities. Cons: Outside the... More 

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CP-XIAN, Manager at Crowne Plaza Xi'an, responded to this review

Dear guest, thank you for choosing Crowne Plaza XI'an as your accommodation, and sharing your precious comment with us.We are so glad to know you had a great time while you staying with us. We look forward to your next coming. More 

Atlanta, Georgia
2 reviews
5 of 5 stars Reviewed 6 days ago NEW

It's a beautiful hotel, well located and the service is great. The lobby is magnificent and the receptionists very cordials. My bedroom was at 36th floor, with a view of the city. The bedroom was very clean, with all the amenities and the bathroom had a bathtub and a big shower where you can choose between two different shower head.... More 

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CP-XIAN, Manager at Crowne Plaza Xi'an, responded to this review

Dear guest, thank you for choosing Crowne Plaza XI'an as your accommodation, and sharing your precious comment with us.We are so glad to know you had a great time while you staying with us. We look forward to your next coming. More 

Kuala Lumpur, Malaysia
Level Contributor
24 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 stars Reviewed 2 weeks ago

Crowne Plaza Xian, the location: this hotel is located at south second ring road next to a stadium in Xi’an city, well the hotel is not located in touristic inner wall area however it’s not very far from any city attraction. Hardware, the hotel is fairly new and the facilities are still very good and well decorated, I’m a Platinum... More 

Was this review helpful? Yes
CP-XIAN, Manager at Crowne Plaza Xi'an, responded to this review

Dear guest, thank you for choosing Crowne Plaza XI'an as your accommodation, and sharing your precious comment with us.We are so glad to know you had a great time while you staying with us. We look forward to your next coming. More 

Mexico City, Mexico
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 stars Reviewed 2 weeks ago

We did not stay at the hotel but came to try the restaurant and the bar as one of the employees at the hotel where we were staying suggested to come and try this place. Restaurant was good and staff was friendly. The bar was nicer, had a good atmosphere with live music, we really enjoyed our time here. The... More 

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CP-XIAN, Manager at Crowne Plaza Xi'an, responded to this review

Dear guest, thank you for choosing Crowne Plaza XI'an as your accommodation, and sharing your precious comment with us.We are so glad to know you had a great time while you staying with us. We look forward to your next coming. More 

Xi'an, China
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed 4 weeks ago

I don't like the hotel appearance from outside , but when we went in it was simply WOW, the lobby was magnificent , and we were greeted so warmly . We went for lunch and the experience at the buffet was amazing . Quite expensive but worth it , and we had delicious food and the kids were treated so... More 

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CP-XIAN, Manager at Crowne Plaza Xi'an, responded to this review

Dear guest, thank you for choosing Crowne Plaza XI'an as your accommodation, and sharing your precious comment with us.We are so glad to know you had a great time while you staying with us. We look forward to your next coming. More 

Brisbane, Australia
Level Contributor
64 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 stars Reviewed June 23, 2015

Our stay consisted of 3 nights, and the experience impressed upon us was one of the best Crown Plaza stays during our time in China. Being IHG platinum members, we were upgraded to the suite, which was beautifully presented and incredibly comfortable for our stay. The club lounge was manned by very friendly and accommodating staff, who were more than... More 

Was this review helpful? Yes
CP-XIAN, Manager at Crowne Plaza Xi'an, responded to this review

Dear guest, thank you for choosing Crowne Plaza XI'an as your accommodation, and sharing your precious comment with us.We are so glad to know you had a great time while you staying with us. We look forward to your next coming. More 

Kfar Saba, HaMerkaz, Israel
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 stars Reviewed June 21, 2015

Huge well equipped rooms. High sleeping experience. Nice spa, swimming pool and gym. We got great service from the staff, which knows english pretty well. The location is nice, located a walk from the small pagoda in the city, and 10 mins by cab to the main street.

Was this review helpful? Yes
CP-XIAN, Manager at Crowne Plaza Xi'an, responded to this review

Dear guest, thank you for choosing Crowne Plaza XI'an as your accommodation, and sharing your precious comment with us.We are so glad to know you had a great time while you staying with us. We look forward to your next coming. More 

San Antonio, Texas
Level Contributor
22 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 stars Reviewed June 18, 2015

this restaurant was recommended to me for the best view in Xian. An awesome tourist attraction, in this very Chinese city . Go into the awesome hotel lobby, ask the very friendly staff where the elevators are, shoot up to the sky, and enter this amazing restaurant, We were lucky that we had an experience with good visibility which doesnt... More 

Was this review helpful? Yes
CP-XIAN, Manager at Crowne Plaza Xi'an, responded to this review

Dear guest, thank you for choosing Crowne Plaza XI'an as your accommodation, and sharing your precious comment with us.We are so glad to know you had a great time while you staying with us. We look forward to your next coming. More 

Level Contributor
133 reviews
102 hotel reviews
common_n_hotel_reviews_1bd8 93 helpful votes
5 of 5 stars Reviewed June 13, 2015

For tourists and business travellers who enjoy upscale service and facilities . The outside building is easily recognisable from afar , and the location is fantastic with nearby shooing , restaurants in abundance . Take a look from The rooftops restaurant , which in a clearer day are stunning , especially at evening time .particularly recommended is the buffet restaurant,... More 

Was this review helpful? Yes
CP-XIAN, Manager at Crowne Plaza Xi'an, responded to this review

Dear guest, thank you for choosing Crowne Plaza XI'an as your accommodation, and sharing your precious comment with us.We are so glad to know you had a great time while you staying with us. We look forward to your next coming. More 

Annapolis, Maryland
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 stars Reviewed May 28, 2015

Other reviewers have commented on the lobby, which is indeed nice, but no more than would be expected from a nice hotel. I found the staff to be very helpful and gracious, particularly the concierge desk. In ordering a taxi, I would receive a card with my destination written in Chinese, a very accurate idea of the price for the... More 

Was this review helpful? Yes 1
CP-XIAN, Manager at Crowne Plaza Xi'an, responded to this review

Dear guest, thank you for choosing Crowne Plaza XI'an as your accommodation, and sharing your precious comment with us.We are so glad to know you had a great time while you staying with us. We look forward to your next coming. More 

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