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Crowne Plaza Xi'an Hotel, China/Shaanxi

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Crowne Plaza Xi'an

4.5 of 5
No.1 Middle Section, Zhuque Road, Xi'an 710061, China
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Crowne Plaza Xi'an
59 traveler photos
Ranked #7 of 1,525 hotels in Xi'an
4.5 of 5 stars 51 Reviews
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51 reviews from our community

    Trip type
Traveler rating
    29
    15
    3
    2
    2
Date Rating
California
Senior Contributor
48 reviews 48 reviews
16 hotel reviews
Reviews in 18 cities Reviews in 18 cities
20 helpful votes 20 helpful votes
“Nice place to stay in Xi'an”
5 of 5 stars Reviewed May 8, 2013

Wish we could have stayed longer. Had a wonderful room on the 36th floor. We were planning a bathroom remodel at home and this room gave us some great ideas. In spite of being a long way from the coast the Friday night Seafood Buffet was very good and the service was excellent. The staff went out of their way... More

Was this review helpful? Yes 1
Cambridgeshire
Top Contributor
64 reviews 64 reviews
29 hotel reviews
Reviews in 37 cities Reviews in 37 cities
39 helpful votes 39 helpful votes
“Comfortable stay, modern property”
4 of 5 stars Reviewed April 21, 2013

Spent one night here for a visit to the attractions in Xian. Arrived at around 10:00AM and was allowed to check in which was a good start. The room was very modern, spacious, comfortable and clean. It was almost on a level equal to the Intercontinental we had just left. We were on a high floor but our view was... More

Was this review helpful? Yes 1
CP-XIAN, Manager at Crowne Plaza Xi'an, responded to this review
May 7, 2013

Dear guest, thank you very much for staying with us and sharing your valuable comments about your experience. We were very happy to learn that you enjoyed your stay at Crowne Plaza Xi’an. Feedback such as yours is very important for the hotel and goes a long way in encouraging the team to do better. We are looking forward to... More

Singapore, Singapore
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
“Big surprise”
5 of 5 stars Reviewed April 19, 2013

We booked into the Crowne Plaza Xi'an and to be honest weren't expecting much but by george were we in for a pleasant surprise. We were collected at the airport in a very flash audi and arrived about 30 min later to be greeted by Maria and Emilie two fabulously helpful and friendly staff members. Unlike so many hotels, we... More

Was this review helpful? Yes 1
CP-XIAN, Manager at Crowne Plaza Xi'an, responded to this review
May 7, 2013

First and foremost, thank you for having chosen Crowne Plaza Xi'an as the hotel choice for your recent stay and taking the time to share your staying experience with us on line. We hope to have the opportunity to welcome you again! More

Suzhou, China
Reviewer
5 reviews 5 reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“Highly recommend it”
4 of 5 stars Reviewed April 18, 2013

This hotel is very beautiful and the rooms are very comfortable. However it's the staff that makes this a great hotel to stay in. Everybody is super friendly, super helpful. Claire in the club lounge went out of her way to be helpful, really nice to talk to. When we went to the airport they even sent something to drink... More

Was this review helpful? Yes 2
CP-XIAN, Manager at Crowne Plaza Xi'an, responded to this review
May 7, 2013

Thank you for your review of your past stay with us. We always appreciate hearing from our guests – including places of improvement. This is our duty and responsibility to care for our valuable guests. Once again, thank you for your continuous support to the Crowne Plaza brand and we hope to have the opportunity to serve you again at... More

Shanghai, China
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
2 helpful votes 2 helpful votes
“Awesome place to stay!”
5 of 5 stars Reviewed April 8, 2013

As soon as you enter the hotel, you will smell a special rose scent! The staff were more than wonderful.... fantabulous people!! The food is great! Sea food buffet was great and the staff will give you what you asked for!! They are just amazing people over there!

Was this review helpful? Yes
CP-XIAN, Manager at Crowne Plaza Xi'an, responded to this review
May 7, 2013

Greetings from Crowne Plaza Xi'an and the ancient city! Thank you for taking the time to share with us about your staying experience with us. We always appreciate any feedback whether positive or highlighting service or product issues. Once again, thank you for your continuous support to our hotel and we hope to have the opportunity to welcome you back... More

Suzhou, China
Reviewer
3 reviews 3 reviews
1 helpful vote 1 helpful vote
“Should be in top 10 Xi'an hotels”
5 of 5 stars Reviewed April 8, 2013

The hotel is very nice ....rooms super luxurious...good breakfast....plus if you are not a local there are a lot if food options opened up because of a new mall just around the corner called kaide mall. Will recommended it to all....

Was this review helpful? Yes
See 2 more reviews by CyberdaywalkerW for Xi'an
CP-XIAN, Manager at Crowne Plaza Xi'an, responded to this review
May 7, 2013

Greetings from Crowne Plaza Xian! We will like to stress our appreciate to you for selecting Crowne Plaza Xi'an and thank you for your comments. Wish you have a pleasant trip. More

Las Vegas
2 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
“The only place to stay.”
5 of 5 stars Reviewed April 4, 2013

I made my first trip to China in December 2012. I went to Hong Kong, Beijing and then to Xi'an. Now I went to see the Terra Cotta warriors in Xi'an and what first came over me was the city.The pollution is so bad there you can't even see the sky. But what made my trip so great was staying... More

Was this review helpful? Yes 2
CP-XIAN, Manager at Crowne Plaza Xi'an, responded to this review
May 7, 2013

Dear guest, thank you very much for staying with us and sharing your valuable comments about your experience. We were very happy to learn that you enjoyed your stay at Crowne Plaza Xi’an. Feedback such as yours is very important for the hotel and goes a long way in encouraging the team to do better. We are looking forward to... More

Toronto
Senior Contributor
28 reviews 28 reviews
13 hotel reviews
Reviews in 19 cities Reviews in 19 cities
28 helpful votes 28 helpful votes
“Very Good”
4 of 5 stars Reviewed March 17, 2013

The Crowne Plaza Xi’an was one of the better hotels I stay at during my time in China. The staff was very helpful, attentive and friendly. They helped us figure out our route through different parts of the city and always asked how our day was when we returned. Crowne Plaza is about a 10-minute walk from the subway line... More

Was this review helpful? Yes 1
CP-XIAN, Manager at Crowne Plaza Xi'an, responded to this review
May 7, 2013

Dear guest, thank you very much for staying with us and sharing your valuable comments about your experience. We were very happy to learn that you enjoyed your stay at Crowne Plaza Xi’an. Feedback such as yours is very important for the hotel and goes a long way in encouraging the team to do better. We are looking forward to... More

Bangkok
Contributor
19 reviews 19 reviews
19 hotel reviews
Reviews in 12 cities Reviews in 12 cities
6 helpful votes 6 helpful votes
“excellent hotel - good value for money”
5 of 5 stars Reviewed February 7, 2013

luxurious hotel located on the south of the city everything is nice about it, room is clean and comfortable, pillows and towels are from high quality - they even turn the shower head to the side so that you won't open the water on yourself when entering the shower only small problem about the room was the small windows facing... More

Was this review helpful? Yes
CP-XIAN, Manager at Crowne Plaza Xi'an, responded to this review
March 17, 2013

Dear guest, thank you very much for staying with us and sharing your valuable comments about your experience. We were very happy to learn that you enjoyed your stay at Crowne Plaza Xi’an. Feedback such as yours is very important for the hotel and goes a long way in encouraging the team to do better. We are looking forward to... More

Wisconsin
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“Nice for visit to Xian”
5 of 5 stars Reviewed January 28, 2013

Enjoyed this hotel. It was nice, clean, friendly and convenient to many things. My wife and I stayed here while visiting the main tourist sights. It was convient. We were able to walk to the subway station and go north to the Bell Tower and the city wall area. Dinner in the hotel restaurant was nice but pretty pricey.

Was this review helpful? Yes
CP-XIAN, Manager at Crowne Plaza Xi'an, responded to this review
March 17, 2013

Dear guest, thank you very much for staying with us and sharing your valuable comments about your experience. We were very happy to learn that you enjoyed your stay at Crowne Plaza Xi’an. Feedback such as yours is very important for the hotel and goes a long way in encouraging the team to do better. We are looking forward to... More

 
 
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4.5 of 5 stars 51 reviews
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Additional Information about Crowne Plaza Xi'an

Also Known As:
Crowne Plaza Xi'An China/Shaanxi
Address: No.1 Middle Section, Zhuque Road, Xi'an 710061, China
Phone Number:
Region: China > Shaanxi > Xi'an
Amenities:
Bar/Lounge Fitness Center Free Breakfast Free High-Speed Internet Free Parking Kitchenette Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #7 of 1,525 hotels in Xi'an
Price Range: $$
Hotel Class:4.5 star (4.5*)
Reservation Options:
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Crowne Plaza Xi'an
No.1 Middle Section, Zhuque Road
Xi'an 710061
China
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