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Hilton Xi'an

Travelers' Choice award winner
5.0 of 5
Hotel website
No.199 Dongxin Street, Xincheng District, Xi'an 710005, China
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Hilton Xi'an
Best prices for: 1 room 1 guest
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Ranked #9 of 2,171 Hotels in Xi'an
A recent review
5 of 5 stars Reviewed July 12, 2013
Bob2198 Bettendorf, Iowa
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567 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hilton Xi'an
See the most recent reviews
Bettendorf, Iowa
Top Contributor
82 reviews 82 reviews
21 hotel reviews
43 helpful votes 43 helpful votes
5 of 5 stars Reviewed July 12, 2013

The hotel is within the city wall. The city wall is within walking distance. The rooms are nice and comfortable. The bathroom had separate stalls for the toilet and shower. Ther was also a separate tub. My wife really liked the hair dryer. The only complaint is the blinds on the glass bathroom wall let too much light through. I... More 

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LilianROGER, General Manager at Hilton Xi'an, responded to this review

Thank you for your review of your past stay with us. I always appreciate hearing from our guests – including places of improvement. I apologize that the comfort of your stay was interrupted. Rest assured that your comments will also be shared with our Team. The next time you have the opportunity to travel to the area. I do hope... More 

Denver
Senior Contributor
34 reviews 34 reviews
5 hotel reviews
23 helpful votes 23 helpful votes
5 of 5 stars Reviewed July 12, 2013

This hotel is in a good location near a nice shopping area. It is also near the city wall. The hotel is very nice, beautiful rooms, great bathrooms with great showers. The staff is friendly and has good English. We only stayed one night.

Was this review helpful? Yes
LilianROGER, General Manager at Hilton Xi'an, responded to this review

Thank you for your review of your past stay with us. We always appreciate any feedback whether positive or highlighting service or product issues. The next time you have the opportunity to travel to the area. I do hope you will be our guest again. Best regards More 

Austin, Texas
Senior Contributor
44 reviews 44 reviews
31 hotel reviews
21 helpful votes 21 helpful votes
5 of 5 stars Reviewed July 12, 2013

A friend who teaches Mandarin and regularly brings American students to Xi'an recommended the Hilton for our family vacation. It could not have been better. The hotel is absolutely lovely, from the stunning lobby with its depictions of the Silk Road to the exquisite rooms which include art depicting items from the Terra Cotta Warriors excavation. Service was fantastic, the... More 

Was this review helpful? Yes
LilianROGER, General Manager at Hilton Xi'an, responded to this review

Thank you for your review of your past stay with us. This is our duty and responsibility to care for our valuable guest. We always appreciate any feedback whether positive or highlighting service or product issues. Once again, thank you for your continuous support to the Hilton brand. Best regards More 

Shanghai, China
Contributor
17 reviews 17 reviews
17 hotel reviews
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed July 9, 2013

I stayed 2 nights, on the executive floor. Check-in was fast and friendly. The room was nice and well equipped as usual. A little detail: you have real cream for your coffee (vs powder). Good size bathroom with high quality amenities (Philip Roth) and an air dryer which actually dries (high power, different temperatures), a life saver for ladies with... More 

Was this review helpful? Yes
LilianROGER, General Manager at Hilton Xi'an, responded to this review

Greetings from Hilton Xian and the ancient city! This is our duty and responsibility to care for our valuable guest. We always appreciate any feedback whether positive or highlighting service or product issues. Once again, thank you for your continuous support to the Hilton brand. Best regards More 

Southport, Ct. Usa
Contributor
13 reviews 13 reviews
12 hotel reviews
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed July 7, 2013

We spent four nights in June at the Hilton Xi'an. It was our first trip back to Xi'an since 1983, when we stayed in very basic accomodations at a state owned guest house. This time, we were Gold HHonors level and hence got upgraded to the Executive floor where the manager (Mr.She Kangta) treated us like royalty. Because the weather... More 

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LilianROGER, General Manager at Hilton Xi'an, responded to this review

Greetings from Hilton Xian and the ancient city! Thank you for taking the time to share your experience at the Hilton Xian. This is only through guests' comments like yours that we are able to improve and maintain the Hilton service standards and quality. We hope to have the opportunity to welcome you again at the Hilton Xian and remain... More 

Lincoln, Nebraska
Top Contributor
139 reviews 139 reviews
81 hotel reviews
86 helpful votes 86 helpful votes
4 of 5 stars Reviewed July 4, 2013

We stayed two nights here. The staff was great and the rooms nice. This was a good location to see some city nightlife and just ten minute drive to the city wall and twenty minutes to the big goose pagoda. 50 minutes to the airport and 1 1/2 hour drive to the terracotta warriors. The breakfast was average.

Was this review helpful? Yes
LilianROGER, General Manager at Hilton Xi'an, responded to this review

Thank you for taking the time to share your experience at the Hilton Xian. This is only through guests' comments like yours that we are able to improve and maintain the Hilton service standards and quality. I hope to have the opportunity to welcome you again at the Hilton Xian and remain your hospitality choice in Xian. More 

New York City, New York
Senior Contributor
49 reviews 49 reviews
40 hotel reviews
58 helpful votes 58 helpful votes
4 of 5 stars Reviewed July 3, 2013

My husband and I stayed at this hotel for 2 nights while visiting the terra cotta warriors. It is a rather large and bustling hotel (lots of tourists meeting guides in the lobby) but clean and comfortable. We booked a "king deluxe suite," and it was a nicely designed room with modern decor. There was a separate bedroom and living... More 

Was this review helpful? Yes
LilianROGER, General Manager at Hilton Xi'an, responded to this review

Thank you for your review of your past stay with us. I always appreciate hearing from our guests – including places of improvement. This is our duty and responsibility to care for our valuable guest. Once again, thank you for your continuous support to the Hilton brand. Best regards More 

San Francisco Bay Area (CA)
Top Contributor
58 reviews 58 reviews
14 hotel reviews
188 helpful votes 188 helpful votes
5 of 5 stars Reviewed July 2, 2013

Always worried about being in the middle of the "older" part of town. With the Xi'an Hilton, don't. It is actually a great benefit as you get to see parts of the city you have to make a conscious effort to visit when staying outside the city walls. The Bell Tower is magnificant during the daytime, awesome lit at night.... More 

Was this review helpful? Yes 2
LilianROGER, General Manager at Hilton Xi'an, responded to this review

Thank you for your review of your past stay with us. I always appreciate hearing from our guests – including places of improvement. We hope to have the opportunity to welcome you again at the Hilton Xian. More 

Albuquerque, United States
1 review
5 of 5 stars Reviewed July 1, 2013

Oustanding service, great food, wonderful accomodations. The location was great and the overall service by the staff, excellent. This wuld be a good place to relax and take a breather between sight seeing or business responsibilities.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes
LilianROGER, General Manager at Hilton Xi'an, responded to this review

First and foremost, thank you for having chosen Hilton Xi'an as the hotel choice for your recent stay and taking the time to share your valuable experience with us. This is only through guests' comments like yours that we are able to improve and maintain the Hilton service standards and quality. I hope to have the opportunity to welcome you... More 

salt lake city, UT
Senior Contributor
26 reviews 26 reviews
11 hotel reviews
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed June 30, 2013

This hotel is in a great location, very close to the city wall and the Muslim quarter. There is a vibrant pedestrian walking area just across the street and a clean fun food court nearby. The hotel decor is beautiful and elegant. THe buffet was great, home to the best chocolate croissant I have had in some time. The pool... More 

Was this review helpful? Yes
LilianROGER, General Manager at Hilton Xi'an, responded to this review

Thank you for taking the time to share your experience at the Hilton Xian. This is only through guests' comments like yours that we are able to improve and maintain the Hilton service standards and quality. Regarding your comment relating to "Swmming Pool policy", I would like to clarify that it is required by Xi'an Hygiene Bureau which is mandatory.... More 

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