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All 2,155 Xi'an hotels

Hilton Xi'an

5.0 of 5 Hotel   |   No.199 Dongxin Street, Xincheng District, Xi'an 710005, China
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Ranked #4 of 2,155 Hotels in Xi'an
Certificate of Excellence 2014
A recent review
5 of 5 stars Reviewed March 29, 2014
B2SQUARE Chicago, Illinois
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482 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hilton Xi'an
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Chicago, Illinois
Contributor
20 reviews 20 reviews
9 hotel reviews
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed March 29, 2014

First stay at a hilton in china and it did not disappoint. Very large and beautiful.The restaurant manager and his staff very professional. As far as the hotel itself, it was very modern and clean. Plenty of hotel staff on hand to help you with any of your needs.the restaurant food breakfast and dinner, excellent. They upgraded us to the... More

Was this review helpful? Yes 1
MrDominicBrennan, General Manager at Hilton Xi'an, responded to this review

Dear Valued Guest, Thank you for your review. I am pleased to hear you enjoyed your stay and will let Restaurant team members know that they helped you have a great stay with us. So glad you were able to experience our authentic Hilton hospitality. Thank you again for your kind comments and we'd like to be your home in... More

Chicago, Illinois
Senior Contributor
22 reviews 22 reviews
7 hotel reviews
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed March 26, 2014 via mobile

I have visited China over a dozen times in the past 17 years, and never been so pleased with a hotel and it's staff. In fact I have rarely been so happy anywhere in the world, this is truly a 5 star hotel experience. The facility is pristine with an extremely well trained staff that understands customer service, meaning the... More

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MrDominicBrennan, General Manager at Hilton Xi'an, responded to this review

Dear Valued guest, Thank you for your review. I am pleased to hear you enjoyed your stay and will let the Golden Key Zacard and his team know that they helped you have a great stay with us. All of us at Hilton are passionate about hospitality. If there is anything we can do to enhance our services please let... More

Nesselnbach, Switzerland
1 review
4 of 5 stars Reviewed March 24, 2014

very good, when you like it in the centre of a city, where China is still chinese. Its a pity, that the road there smells not so very fine. The rooms are very nice, bathroom also. Very good breakfast, also continental. But take care, when you book a car to the airport, ask for the price befor, they are incredible... More

Review collected in partnership with Hilton Hotels & Resorts

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MrDominicBrennan, General Manager at Hilton Xi'an, responded to this review

Dear Valued guest, Just wanted to thank you for your recent stay here at Hilton Xi'an! I'm so sorry about the car renting issue, i will pass the information to the concierge for the case study. We could also help you to call a taxi if you dont accept the hotel car renting price. If there is anything we can... More

Northfield, Minnesota
Senior Contributor
33 reviews 33 reviews
23 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed March 23, 2014

We spent two nights at the Xi'an Hilton and found it to be clean and very comfortable. The front desk and concierge staff spoke excellent English and were extremely eager to answer all our questions and to provide whatever service we needed. We particularly enjoyed the quiet and extensive courtyard that provides a nice retreat from the bustle of urban... More

Was this review helpful? Yes 1
MrDominicBrennan, General Manager at Hilton Xi'an, responded to this review

Dear Valued guest, Just wanted to thank you for your recent stay here at Hilton Xi'an! So glad you were able to experience our authentic Hilton hospitality. I will let the Chief Concierge, Golden Key Zacard and his team know that they helped you have a great stay with us. As you mentioned, Hilton Xi’an is located in the heart... More

Rapid City, South Dakota, USA
Top Contributor
63 reviews 63 reviews
33 hotel reviews
48 helpful votes 48 helpful votes
4 of 5 stars Reviewed March 22, 2014

The Hilton Xian is located in (and very near to) the old walls of the city. This hotel is clean and comfortable offering everything that one is used to in a Hilton. One of the old gates in the city wall is less than a 10 minute walk and the Bell Tower and "Moslem Street" arcade area is less than... More

Was this review helpful? Yes 1
MrDominicBrennan, General Manager at Hilton Xi'an, responded to this review

Dear Valued Guest, Just wanted to thank you for your recent stay here at Hilton Xi'an! So glad you were able to experience our authentic Hilton hospitality. And just as you mentioned, Hilton Xi’an is located in the heart of the ancient city, within the 600-year-old City Wall and a short walk from the landmark Bell tower. Entertainment and dining... More

Charleston, SC, United States
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed March 22, 2014

We just returned from a trip to China and this hotel was our favorite of all those in which we stayed. The staff went out of their way to make us feel special as we were celebrating our 50th wedding anniversary with this trip. The breakfast was extravagant...a real dining experience and the pastries were awesome! The lobby was gorgeous... More

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 2
MrDominicBrennan, General Manager at Hilton Xi'an, responded to this review

Dear Valued guest, Thanks for your kind comments about your recent stay with us. Even as the newly on board General Manager, I have heard of your 50th wedding anniversary story from my team members. It is really our honor to celebrate such an important day with you. Hope that you will come back to Hilton Xi'an again with your... More

Oxford, United Kingdom
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 17, 2014 via mobile

Thirived in xispacious I'vefirst part of the stay on our trip around China. The hotel is located about 15 minutes walk from the train station and pretty much in the centre of the town. It's location made it perfect for exploring as it was right next to the underground and you can pretty much get anywhere for 2 yen. On... More

Was this review helpful? Yes 1
MrDominicBrennan, General Manager at Hilton Xi'an, responded to this review

Dear valued guest, Just wanted to thank you for your recent stay here at Hilton Xi'an! So glad you were able to experience our authentic Hilton hospitality. And very appreciative for your loyalty and supporting to our hotel. As you mentioned, Hilton Xi’an is just situated in the heart of the walled Ancient City. An impressive location demands equally impressive... More

Yatton, United Kingdom
Top Contributor
130 reviews 130 reviews
24 hotel reviews
65 helpful votes 65 helpful votes
4 of 5 stars Reviewed March 17, 2014

Very good multiple chain hotel in good location in a fascinating city. Service was warm, attentive and friendly. Our room was spacious and well equipped. The bar was a cosy place to spend an hour or two, with a good selection of wines, spirits and cocktails. Breakfast was buffet style - a mix of chinese and western dishes. This hotel... More

Was this review helpful? Yes
JeanMichelKok, Jean- Michel Kok at Hilton Xi'an, responded to this review

Dear Valued guest, Thank you very much for stay at Hilton Xi'an and shared the experience with us! Thank you for your comments about the in room wi-fi issue, You could enjoy the free one for your next stay which just need easy to register as our HHonors member. we offer free in room wifi to all our card members.... More

UK
Top Contributor
56 reviews 56 reviews
13 hotel reviews
24 helpful votes 24 helpful votes
4 of 5 stars Reviewed March 15, 2014 via mobile

A quality 5 star hotel. I would have given it a five rating but it is not quite as good as the Ritz Carlton in Beijing. (Perhaps rating should be out of 10?) the food was good and again it was good value for a prime hotel. Location great being near to the city wall and on the Main Street.

Was this review helpful? Yes 1
JeanMichelKok, Director of Operations at Hilton Xi'an, responded to this review

Dear Valued guest, Thank you so much for stay at Hilton Xi'an and share the experience! Looking forward to your next stay with us, do please give the comments or suggestion on service or productions, we will try to improve to meet the needs. Thank you again for your comments, good journey! More

Vienna, Virginia
2 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed March 12, 2014

A great place to stay while visiting the Terracotta Warriors and other sites around Xian. There are many sites around the area that show the history of ancient China. Viewing the monuments and burial chambers of ancient Chinese Emperors is an experience everyone should have and will provide an appreciation of the enduring quality and richness of the Chinese culture.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
JeanMichelKok, Director of Operations at Hilton Xi'an, responded to this review

Dear valued guest, Thank you so much for stay with us at Hilton Xi'an and share your satisfactory experience! Located in central Xi’an and surrounded by some of the city’s most popular shopping areas, Hilton Xi’an is one of the quintessential hotels in Xi’an that is ideal for both business and leisure travelers. Looking forward to your next stay and... More

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Additional Information about Hilton Xi'an

Address: No.199 Dongxin Street, Xincheng District, Xi'an 710005, China
Phone Number:
Location: China > Shaanxi > Xi'an
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hilton Xi'an 5*
Number of rooms: 309
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Also Known As:
Hilton Xi`An Hotel Xi`An
Hilton Xi'An China/Shaanxi

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