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All 2,164 Xi'an hotels

Hilton Xi'an

5.0 of 5 Hotel   |   No.199 Dongxin Street, Xincheng District, Xi'an 710005, China
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Ranked #6 of 2,164 Hotels in Xi'an
A recent review
4 of 5 stars Reviewed June 8, 2014
Pam Y Marietta, Georgia
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522 reviews from our community

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
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There are newer reviews for Hilton Xi'an
See the most recent reviews
Marietta, Georgia
Senior Contributor
43 reviews 43 reviews
7 hotel reviews
29 helpful votes 29 helpful votes
4 of 5 stars Reviewed June 8, 2014 via mobile

I hated the set up of the room. It had a window by the tub that looked into the bedroom. You could let an electric curtain down, but if you turned the light on the bathroom when someone else was sleeping, it was like sending a spotlight into the room. The breakfast buffet was wonderful, though, and upped the hotel's... More 

Was this review helpful? Yes 3
MrDominicBrennan, General Manager at Hilton Xi'an, responded to this review

Dear Valued Guest, Greetings from the ancient Xi'an city. Thank you for taking time and sharing your experience with us. If you need any assistance at hotel, please feel free to contact our Magic Center. We will try our best to help you. We look forward to seeing you. Safe travel More 

Xi'an City, China
1 review
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed June 8, 2014

This hotel has to be one of if not the best Hilton's I have ever stayed at. Courteous, friendly, understanding staff. I have stayed in Hotels all over the world, this is one of the best. Given that I am an American visiting China, with limited language skills the staff did an outstanding job of taking care of me and... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 4
MrDominicBrennan, General Manager at Hilton Xi'an, responded to this review

Dear Valued Guest, Greetings from ancient Xi'an city. Thank you for your recent stay here at Hilton Xi'an! So glad you were able to experience our authentic Hilton hospitality. Xi'an is a great city which worth to be traveled more than once. There are so many places of interest and sightseeing spots. We look forward to seeing you back soon. More 

Austin, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 7, 2014

The location is the best to the travelers to look inside the middle of China, close to the bell tower. you can walk to the Wanda Plasa to lift shopping and inside the China people living development promotions.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 1
MrDominicBrennan, General Manager at Hilton Xi'an, responded to this review

Dear Valued Guest, Greetings from ancient Xi'an city. Thanks for your kind comments about your recent stay with us. If you are offen on business trip, I strongly recommend you to join in our membership. As an HHonor you will enjoy a free in room WI-FI at Hilton Xi'an and all special treatments at any hotel belongs to Hilton Worldwide.... More 

Christchurch, New Zealand
Top Contributor
82 reviews 82 reviews
52 hotel reviews
49 helpful votes 49 helpful votes
4 of 5 stars Reviewed June 7, 2014

The foyer of this hotel is very impressive reflecting on the history of this city and connection to the main attraction with the Terracotta Warriors.Excellent location in central Xian within the city walls and walking distance to the overrated bell tower. Around this hotel you will find many streets with food stalls, shopping etc.The staff in general were very good,... More 

Was this review helpful? Yes 2
MrDominicBrennan, General Manager at Hilton Xi'an, responded to this review

Dear Valued Guest, Greetings from the ancient Xi'an city. Thank you for taking time and sharing your experiece with us. As you mentioned, Hilton Xi’an is located in the heart of the ancient city, within the 600-year-old City Wall and a short walk from the landmark Bell tower. Entertainment and dining options abounds nearby, as well as shopping, clubs, cinemas,... More 

1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 6, 2014

i went to xian for sightseeing. i compared quite a few 5 stars hotel. and finally i chose hilton. everything happened proved that i made a right decision. i was warmly welcomed when i arrived and check in very fast. guys on reception are very kind. i met a problem of the bath curtain, and a boy came up very... More 

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 2
MrDominicBrennan, General Manager at Hilton Xi'an, responded to this review

Dear Valued Guest, Greetings from the ancient Xi'an city.So glad you were able to experience our authentic Hilton hospitality. I am pleased to hear you enjoyed your stay and will let our Fornt Office team members know that they helped you have a great stay with us. Hilton Xi’an is located in the heart of the ancient city, within the... More 

Maine
Top Contributor
51 reviews 51 reviews
23 hotel reviews
37 helpful votes 37 helpful votes
4 of 5 stars Reviewed June 6, 2014

In a seemingly strange way, the Hilton Xi'an is found in the middle of a series of malls and other shops. Once inside it is like you are stepping into another dimension. It is beautifully decorated and grandiose. The restaurant was top-notch as was the lounge. Easy walking around the neighborhood and a nice walk to the walls of the... More 

Was this review helpful? Yes 3
MrDominicBrennan, General Manager at Hilton Xi'an, responded to this review

Dear Valued Guest, Geetings from the ancient Xi'an city. Thank you for taking time and sharing your experience with us. It's our hornor and responsibility to have you a nice experience during your stay. For the language problem you mentioned, we will continue the language training and improve the effect as much as we can. Thank you again for your... More 

Largo, Florida
Senior Reviewer
8 reviews 8 reviews
3 hotel reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed June 6, 2014

Xi'an is a crazy bustling city. This Hilton Xi'an is the perfect oasis for this kind of city. It's well situated for exploring within the city. The lobby is amazing beautiful. The staff is attentive and ready to answer any questions. The buffet is perfect after a day exploring the city (or in our case, a visit with the Terra... More 

Was this review helpful? Yes 1
MrDominicBrennan, Guest Relations Manager at Hilton Xi'an, responded to this review

Dear Valued Guest, Greetings from the ancient Xi'an City.So glad you were able to experience our authentic Hilton hospitality. As you mentioned, Hilton Xi’an is located in the heart of the ancient city, within the 600-year-old City Wall and a short walk from the landmark Bell tower. Entertainment and dining options abounds nearby, as well as shopping, clubs, cinemas, a... More 

Bryan, Texas
Senior Contributor
45 reviews 45 reviews
32 hotel reviews
49 helpful votes 49 helpful votes
5 of 5 stars Reviewed June 4, 2014

We spent two nights at the Xi'an Hilton as part of a Viking River Cruise tour. We arrived after dark and were driven around part of the nine miles of the high walls before entered the old city at the gate where the drum and bell tower is located. About ever 100 yards or so is a guard post or... More 

Was this review helpful? Yes 2
MrDominicBrennan, General Manager at Hilton Xi'an, responded to this review

Dear Valued Guest, Greetings from ancient Xi'an City. Thank you for your kind words. We appreciate the opportunity to welcome and your Viking group. I'm so glad that you like Hilton Xi'an and the Xi'an City. Actually, Xi'an is an excellent city with a long history of more than 3,000 years. Expect sightseeing spots travel agency recommended, there are so... More 

pewaukee
Reviewer
4 reviews 4 reviews
4 hotel reviews
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed May 30, 2014

The staff was outstanding from the minute we arrived and until we left, was the best service I ever had at a hotel! Would like to have all my stays at Hiltons this nice. The staff would do what ever was needed to make my stay enjoyable.

Review collected in partnership with Hilton Hotels & Resorts

Was this review helpful? Yes 2
MrDominicBrennan, General Manager at Hilton Xi'an, responded to this review

Dear Valued Guest, Greetings from the ancient Xi'an City. Thank you for taking time sharing your experience with us. So glad you were able to experience our authentic Hilton hospitality. Hilton Xi’an is located in the heart of the ancient city, within the 600-year-old City Wall and a short walk from the landmark Bell tower. Entertainment and dining options abounds... More 

Kerava, Finland
Senior Contributor
31 reviews 31 reviews
20 hotel reviews
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed May 30, 2014

We had a very convenient direct flight Helsinki - Xian. The hotel is very well situated and nice size hotel. It is in walking distance from Bell Tower, which is the center of the old city. It is not a luxury and from outside it doesn't look fancy, but the lobby is quite huge - like many things in China.... More 

Was this review helpful? Yes 1
MrDominicBrennan, General Manager at Hilton Xi'an, responded to this review

Dear Valued Guest, Greetings from Hilton Xi'an. Thank you for taking time to share your experience with us. For the breakfast problem, I have passed your comments to our F&B manager. We will improve accordingly. Thanks a lot for your kind comments. Besides of that, we will put more efforts on language training. I hope that we will provide better... More 

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Additional Information about Hilton Xi'an

Address: No.199 Dongxin Street, Xincheng District, Xi'an 710005, China
Phone Number:
Location: China > Shaanxi > Xi'an
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Hilton Xi'an 5*
Number of rooms: 309
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Also Known As:
Hilton Xi`An Hotel Xi`An
Hilton Xi'An China/Shaanxi
Hotel Style:
#1 Romantic Hotel in Xi'an
#2 Family Hotel in Xi'an
#3 Business Hotel in Xi'an
#4 Spa Hotel in Xi'an
#5 Luxury Hotel in Xi'an
#72 Best Value Hotel in Xi'an

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